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Antique Clocks/Seth Thomas Legacy 3w not chiming

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Question
Inside of clock
Inside of clock  
I recently received this clock as a gift from my grandpa. It runs fine but I am having difficulty getting it to chime. I freed all the chimes and hammers according to the instructions inside the panel and also turned the knob clockwise from "silent" to "chime." All the springs on the front are also wound tight. I did notice that one of the hammers is stuck in the raised position (see attached photo). What might I be doing wrong? All springs are wound clockwise, right? Any advice is greatly appreciated!

Answer
hermle
hermle  
clockwise on yours

try rotating the drum with pins on it (as shown by the green arrow in the photo I attached.

turn counter-clockwise and perhaps at same time moving the minute hand clockwise around the dial---might free it up


clock is over 50 years old  6407 date code, = july 1964

it might well need pro service like oiling or more  to get running properly--advise  

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Kenneth Saunders

Expertise

Any mechanical clock question - no battery clock questions and no appraisals. 47 years as a professional clock repair person- still a full time clock repair service owner. Attach a photo if possible and note all markings on the rear of the mechanism- thanks

Experience

47+ years as a professional clock repair person- still a full time clock repair service owner.

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above-----------------------

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Comment - Of the 7 antique clock experts provided by www.AllExperts.com, you, Mr. Saunders, were the ONLY one who provided the correct answer that allowed me to solve the problem for which I sought help; thanks a million!!! Comment - On a scale of 1-10, I would give Mr. Saunders a 15 on each category. His responses were clear, addressed my questions and concerns in a way that even I could understand, and even sent a picture. He explained what I had and how to resolve the issue. I was amazed at how quickly he replied to each on my e mails. He shouldn't get a gold star, he should get a whole box of them!!! Thank you Mr. Saunders, I will keep you on my e-mail "speed dial". Comment - Ken answered my question regarding how to adjust the proper striking of the hammers on my Grandfather clock within a few minutes of my sending the question to him. He answered my follow-up question the next morning. I would rate him higher if there was a number larger than ten in the selection box. Thanks again Ken Comment - I RECEIVED AN ANSWER WITHIN AN HOUR.OUTSTANDING SERVICE.YOUR RATING SHOULD BE HIGHER THAN 10. Comment - This Man is Fantastic...there is no Scale for a Professional...like him...if there was...He'd beat the top of it...off.....and Smile....I could never ask for more ....this Man is TOPS.......100+......is his Score.... Comment - It's happening!! The clock has run for about 8 hours...I appreciate your quick response and clarity of directions. Thanks so much ! Kenneth really knows his stuff, he has the knowledge about where you can buy replacement parts and where to get repair service or do it yourself. I think I can fix it myself and receive the full value of my clock. He even sent me pictures of clocks like mine sold online so I could get a good idea of the value. Thank you Kenneth for responding so fast and making me feel so confident in repairing my own clock. I vote Kenneth Volunteer of the Year.

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