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Question
QUESTION: I bought a diebold safe at a sale. It was open but I have no combination for it. How do I go about getting the combination? Thank you.
ANSWER: Gary,
You indicated, the safe "WAS" open. Does this mean that you have locked it up and you don't have a combo?
Look in your yellow pages under "safes & vaults" to find the nearest safe company in your area. Contact them and have a safe technician open your safe, afterwards they can set a combination for you.
If your safe is still open, "DON"T CLOSE THE DOOR"!
Contact your safe company to have them set a new combination for you. I would also recommend that they service the safe at the same time to ensure years of satisfactory service.
Andy
---------- FOLLOW-UP ----------
QUESTION: The safe is still open and the combination works are out of it.The pins are wore about three fourths of the way through. Is it possible to get new works for it? I don't have the combination for it. Thanks so much for your prompt reply to my other question.
Gary,
Diebold does have many parts still available, however they have recently revised their parts catolog and have done away with many of the older parts. They consider these safes obsolete and recommend replacing them.
I will need to know what model that you have in order to put a parts list together, if they are still available.
Send me pictures of the door of the safe and of the lock works, to my email address.
Andy
andy@securitysafeusa.com
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| Rating(1-10) | Knowledgeability = 10 | Clarity of Response = 10 | Politeness = 10 |
| Comment | Very helpful and answered very quickly. | ||
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Answers by Expert:
Terry V Andreasen (Andy)
Expertise
Safe and Vault related Questions; Antique Safe Repair and Restoration; With over 40 years in the Safe & Vault industry, if I can't answer your question I know where to get the answer. Current Project: Restoration of two Tilton & McFarland Safes from the 1860's. Will answer Safe & Vault related questions concerning age, value, restoration, moving, opening & repairing, parts, operation and history. Note: It is not my intention to teach you to open safes or to provide information which may aid in the unlawful opening of a safe. I will not give out drill points or information which I deem inappropriate.
Experience
40 years in the Safe & Vault Industry. Service Manager for one of the largest Safe & Vault companies on the West Coast. Graduate of Lockmasters Safe Lock Servicing, Safe lock Manipulation and Safe Deposit Lock Courses. Graduate of Locksmith Institute.
Certified Instructor for the California Locksmith Association teaching Basic and Advanced Lock Servicing, Basic Safe opening and Repairing.
Factory Trained by AMSEC, LORD Safes, LeFebure, Mosler, KabaMas, LaGard and Sargent & Greenleaf
Organizations
Safecrackers International and the
National Antique Safe Association
Education/Credentials
Graduate of Locksmith Institute 1972
Graduate Lockmasters Safe Lock Servicing 1974
Graduate Lockmasters Safe Lock Manipulation 1975
Graduate Lockmasters Safe Deposit Lock Servicing 1985
Instructor Certified - California Locksmith Association - 1985
Factory trained by AMSEC, MAJOR, STAR, Johnson-Pacific, Kaba-MAS, Allied-Gary, ISM, Lord, Brown Safe, EXL, Mosler, Diebold.
Awards and Honors
2009, 2010 & 2011 Listed in AllExperts top 50 Experts. All Experts Categories - Safes & Security Containers, Locksmithing, Antique Safes.
Retired US Army Reserve Chief Warrant Officer (CW3), with 32 years of total service. With numerous awards from Vietnam, Desert Storm and Operation Iraqi Freedom.
US Navy - 1971-1981
US Army Reserve 1984-2006
US Army Retired Reserve 2006-present
Past/Present Clients
US Secret Service, FBI, BATF, Local Law enforcment agencies, Diebold, Hamilton Pacific, Red Hawk Int., Chubb International, Bank of America, Wells Fargo Bank, Mechanics Bank, El Dorado Savings Bank, many Credit unions and smaller banks. McDonalds, Togos, BurgerKing, TacoBell, Carls Jr. FoodMaxx, SaveMart, Lucky's, Albertson's, Raley's, Safeway, NobHill, Bell Markets, PW Markets. Great America, Century Theatres, Cinemark Theatres, UA Cinemas, and many homeowners and small businesses.
Provide warranty service for lock and safe manufactures.
Service area is Northern California - Fresno to Oregon, including western Nevada
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