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Question
QUESTION: My Dad passed away and my Mom is now ill she is 91.
My younger brother lived at at the house where the safe is. He stored some of his jewelry in there, he told us the combo was 10,37,58,0. We have tried several methods, starting with 4 left (counter CW)stopping at 10, then right three full turns past 10 stopping at 37, then two full turns left past 37 stopping at 58, then one full turn right to 58, continue to 0 until it stops.

ANSWER: One of the problems with getting combos from others is that combos aare passed along the way they are understood and not necessarily the way they work.    The proper sequence should be:

4 times left to the first number  (10)
3 times right to the second number (37)
2 times left to the third number (58)
1 time right until the dial stops.   Should be around 90

Note:  left is counterclockwise, right is clockwise.  Do not count the revolutions of the dial, count the individual number as it arrives at the 12 o'clock index mark.   So for your second number you will turn the dial clockwise (right) stopping the third time the number 37 ARRIVES at the index mark.

If you still can't get it you may need a safe tech to check it out.

Hope this helps

---------- FOLLOW-UP ----------

QUESTION: What we were doing is counting the first No.(10)as it passed the index mark then rotating to No.37,when we should be counting the No. 37 as it passes the index mark,
Correct?

Thanks
Andy

Answer
Once you have dialed a number - forget it!!!!!   Forget the way you were trying to dial it, it is incorrect.   If you try to incorporate any of your instructions with what I've given you, it will also be incorrect and won't work.

If you continue to consider a number after dialing it, it will throw off your dialing count for the next wheel.

You are NOT counting the REVOLUTIONS of the dial, you are counting the INDIVIDUAL number as it arrives at the index mark.

For the first number, you will turn the dial counter clockwise (left), stopping the fourth time the number 10 ARRIVES at the index.
Then you will turn the dial clockwise (right), stopping the THIRD time the number 37 arrives at the index.
Then you will turn the dial counter clockwise (left), stopping the second time the number 58 arrives at the index.
Then turn clockwise (right) until the dial stops.

If the dial does NOT stop, then repeat the dialing instructions above, but change the last one to:
Turn the dial clockwise (right), stopping at (0), then turn the handle to open.

If it still won't open you may need to have it checked out by a safe tech.

Hope this helps out.

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Terry V. Andreasen (Andy)

Expertise

Safe and Vault related Questions; Antique Safe Repair and Restoration; With over 44 years in the Safe & Vault industry, if I can't answer your question I know where to get the answer. Current Project: Restoration of an Ely Norris Cannonball Safe from the early 1900's. Will answer Safe & Vault related questions concerning age, value, restoration, moving, opening & repairing, parts, operation and history. Note: It is not my intention to teach you to open safes or to provide information which may aid in the unlawful opening of a safe. I will not give out drill points or information which I deem inappropriate.

Experience

44 years in the Safe & Vault Industry. Owner and Service Manager for one of the largest Safe & Vault companies on the West Coast. Graduate of Lockmasters Safe Lock Servicing, Safe lock Manipulation and Safe Deposit Lock Courses. Graduate of Locksmith Institute. Author of "The Coffee Table Guide to Antique Safes". Certified Instructor for the California Locksmith Association teaching Basic and Advanced Lock Servicing, Basic Safe opening and Repairing. Factory Trained by AMSEC, LORD Safes, LeFebure, Mosler, KabaMas, LaGard and Sargent & Greenleaf

Organizations
Safecrackers International and the National Antique Safe Association Safe & Vault Technicians Association

Publications
The Coffee Table Guide to Antique Safes AllExperts.com

Education/Credentials
Graduate of Locksmith Institute 1972 Graduate Lockmasters Safe Lock Servicing 1974 Graduate Lockmasters Safe Lock Manipulation 1975 Graduate Lockmasters Safe Deposit Lock Servicing 1985 Instructor Certified - California Locksmith Association - 1985 Factory trained by AMSEC, MAJOR, STAR, Johnson-Pacific, Kaba-MAS, Allied-Gary, ISM, Lord, Brown Safe, EXL, Mosler, Diebold.

Awards and Honors
2009 - 2015 Listed in AllExperts top 50 Experts. All Experts Categories - Safes & Security Containers, Locksmithing, Antique Safes. Retired US Army Chief Warrant Officer (CW4), with 39 years of total service. With numerous awards from Vietnam, Desert Storm and Operation Iraqi Freedom. US Navy - 1971-1981 US Army Reserve 1984-2013 US Army Retired

Past/Present Clients
US Secret Service, FBI, BATF, Local Law enforcment agencies, Diebold, Hamilton Pacific, Red Hawk Int., Chubb International, Bank of America, Wells Fargo Bank, Mechanics Bank, El Dorado Savings Bank, many Credit unions and smaller banks. McDonalds, Togos, BurgerKing, TacoBell, Carls Jr. FoodMaxx, SaveMart, Lucky's, Albertson's, Raley's, Safeway, NobHill, Bell Markets, PW Markets. Great America, Century Theatres, Cinemark Theatres, UA Cinemas, and many homeowners and small businesses. Provide warranty service for lock and safe manufactures. Service area is Northern California - Fresno to Oregon, including western Nevada

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