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QUESTION: i contacted you a few weeks ago and want to send photos of the safe, I will have to send in multiples is that OK?iblx6

ANSWER: Hi Patricia,

I'm used to that, and generally that's the only way to get them through.

Please make sure that the photos are clear and in focus, and are of sufficient resolution so that when I zoom in to look at details, the photo doesn't become blurry.

Photo sizes of 1-2 MB's are best, though you may only be able to attach 3 to 5 per email depending on attachment size.

Many times people send me 5 to 10 emails to get all the photos through, so don't worry about that, you only have to provide an explanation in the first email, and just the photos in the rest though give me a clue to how many photos you plan on sending so if I'm missing any, I can let you know.

Hope this helps, looking forward to your photos.

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QUESTION: there will be 4-5 emails
The size is 21 x 21 x 32 (including the wheels)

Answer
Hi Patricia,

I guess I left out the part about sending the emails directly to me at:    andy@securitysafeusa.com

This web site is not really "photo friendly", so the photos do not come out with the resolution that I need.

I'll go ahead and look at these photos, but I'll probably need you to resend them correctly.  

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Terry V. Andreasen (Andy)

Expertise

Safe and Vault related Questions; Antique Safe Repair and Restoration; With over 44 years in the Safe & Vault industry, if I can't answer your question I know where to get the answer. Current Project: Restoration of an Ely Norris Cannonball Safe from the early 1900's. Will answer Safe & Vault related questions concerning age, value, restoration, moving, opening & repairing, parts, operation and history. Note: It is not my intention to teach you to open safes or to provide information which may aid in the unlawful opening of a safe. I will not give out drill points or information which I deem inappropriate.

Experience

44 years in the Safe & Vault Industry. Owner and Service Manager for one of the largest Safe & Vault companies on the West Coast. Graduate of Lockmasters Safe Lock Servicing, Safe lock Manipulation and Safe Deposit Lock Courses. Graduate of Locksmith Institute. Author of "The Coffee Table Guide to Antique Safes". Certified Instructor for the California Locksmith Association teaching Basic and Advanced Lock Servicing, Basic Safe opening and Repairing. Factory Trained by AMSEC, LORD Safes, LeFebure, Mosler, KabaMas, LaGard and Sargent & Greenleaf

Organizations
Safecrackers International and the National Antique Safe Association Safe & Vault Technicians Association

Publications
The Coffee Table Guide to Antique Safes AllExperts.com

Education/Credentials
Graduate of Locksmith Institute 1972 Graduate Lockmasters Safe Lock Servicing 1974 Graduate Lockmasters Safe Lock Manipulation 1975 Graduate Lockmasters Safe Deposit Lock Servicing 1985 Instructor Certified - California Locksmith Association - 1985 Factory trained by AMSEC, MAJOR, STAR, Johnson-Pacific, Kaba-MAS, Allied-Gary, ISM, Lord, Brown Safe, EXL, Mosler, Diebold.

Awards and Honors
2009 - 2015 Listed in AllExperts top 50 Experts. All Experts Categories - Safes & Security Containers, Locksmithing, Antique Safes. Retired US Army Chief Warrant Officer (CW4), with 39 years of total service. With numerous awards from Vietnam, Desert Storm and Operation Iraqi Freedom. US Navy - 1971-1981 US Army Reserve 1984-2013 US Army Retired

Past/Present Clients
US Secret Service, FBI, BATF, Local Law enforcment agencies, Diebold, Hamilton Pacific, Red Hawk Int., Chubb International, Bank of America, Wells Fargo Bank, Mechanics Bank, El Dorado Savings Bank, many Credit unions and smaller banks. McDonalds, Togos, BurgerKing, TacoBell, Carls Jr. FoodMaxx, SaveMart, Lucky's, Albertson's, Raley's, Safeway, NobHill, Bell Markets, PW Markets. Great America, Century Theatres, Cinemark Theatres, UA Cinemas, and many homeowners and small businesses. Provide warranty service for lock and safe manufactures. Service area is Northern California - Fresno to Oregon, including western Nevada

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