Expert: Cleggsan - 5/10/2010

Question
I have a 2006 Ford Expedition Eddie Bauer with the Steering Wheel Controls for my Stereo/DVD/Heat controls.  Here lately when I use those controls for my Stereo, things seem to be malfunctioning.  For instance if I press on the down button for the Stereo volume, instead of turning the volume down, it turns it up.  Or if I press on the button that is supposed to move it to the next CD track, it changes it to auxiliary or DVD, etc.

What might be causing this?

Thanks,

Gina

Answer
Poor connections of the cable harnesses can cause it as well as defective data bus on the lines.  The real expert for this matter is Ernesto R so give him a shout.  He will be able to give you a good answer on this one as he installs and repairs these all the time.

A reset may be in order. Have you tried that?  It is done by removing power from the system for a short period of time allowing all the memories to be reset when it is powered up again.  To do this you must have the anti-theft code so you can restart it when power is reapplied. Do you have it? It comes with the car when new.  If you don't have the code better not remove power or you will not be able to get it going again.

Of course, give Ernesto a try, also.

http://www.allexperts.com/ep/835-69262/Audio-Systems/Ernesto-R.htm