Audio Systems/Stereo shorted out

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Expert: Peter G. Lee - 8/4/2006


Question
I have a 2001 VW Jetta with a factory installed Monsoon stereo.  I am the only owner.  I took the car to have it detailed.  When I picked the car up the stereo was dead.  (It worked perfect when I dropped it off.)  I took it to a VW dealer for service and was told that the stereo was shorted out and I need a new one.  What would cause this?  

When I picked up the car there was heavy condensation on the inside of the car windows.  

Any help would be great.  

Thanks


Answer
Hi there, without having hands on I would say the detailers owe you a stereo, not only because the car wasn't dried properly, (heavy condensation)which has probable "buggered it up" (as we put it here) but they were the last ones to handle the car when the stereo was working.

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Peter G. Lee

Expertise

Accessory installations including audio, security and lighting, general wiring and fault finding. Nothing specific to US car electrics such as ECUs or engine management systems please i.e. how do I get the radio out of a Saturn, we don't have Saturns in Europe so I wouldn't know.

Experience

11 years as a security and audio installer in the U.K. 9 years own company in South West of U.K. installing for a number of high street retailers incluing Trinity in-car centre, Road User, Halfords and A.1. Past advisor to and chairman of Sold Secure initative gloucestershire police. member PACT (partnership against car theft)U.K. police, Kit car builder VW air coole

Organizations
Member of the institute of diagnostic engineers M.I.Diag.E

Education/Credentials
Certified by Clifford, Cobra (U.K.) Serpi Star-Gamel, Moss, Philips, Tracker (Lowjack), Pioneer blue chip installer, Kenwood installer. City and Guilds, A.R.E

Past/Present clients
Over 2,000 between 1988 and 2000

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