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About Ben Menard
Expertise
I am interested in answering questions regarding power window problems. Most typically those inquires will involve problems with window regulators, window motors, and window switches.

Experience
I have been repairing window problems full time for over seven years. I have repaired most all types of problems in the majority of domestic and import vehicles newer than 1988.

Organizations
Better Business Bureau

Education/Credentials
The only education available in this field - the school of hard knocks!

You are here: Experts > Autos > Auto Parts > Auto Glass > power windows

Auto Glass - power windows

Expert: Ben Menard - 11/1/2009

Question
My passenger window will go down but not up. I replaced the motor with the window in the up position. I was able to roll it down and it still wont go up. I plugged the old motor in and it runs when I push the button down and nothing when I push the button up. I tried replacing the relay and still nothing. I am at a dead end. Please help me. I even checked the fuse and it is good.

Answer
Hi Dan,

You probably have a bad switch. Power is coming out of the switch on the "down" wire, but not on the "up" wire.

Send me back a follow up with the make, model, and year of your vehicle and I will give you more information.

Ben .... the power window guy

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