AboutRichard Hixenbaugh Expertise Auto insurance claims procedure, auto coverage, liability issues, auto damage questions, how to deal with the insurance company, loss of use and diminished value.
Experience I have been involved in the insurance industry for over 20 years. I have experience in underwriting, sales, claims adjusting, auto damage estimating, auto value appraising and diminished value appraising. I have testified as an expert witness over 10 times.
Education/Credentials Completed all required courses for the Florida Property-Casualty agents license and the Florida claims adjusters license. I have attended various courses on auto damage estmating, vehicle appraising and am ASE certified in collision damage analysis.
Past/Present clients My company has done work for consumers nationwide.
Question Hi
I was involved in a car accident on sep 21st. my car was damaged and sent to car body shop for repair. I was at 0% fault. The insurance company agreed to pay my repair bill, but they told me I was not entitled for the diminished value because the value of my car can not be determined with certainty. Could you please tell me if this is true, if it is not, how could I claim it.
Thank you
yu guo
Answer Hi Yu,
Yes you are entitled to be paid for diminished value if there is a diminished value. This will depend on the age and condition of your vehicle before the accident as well as the type and extent of the damage to the car.
For more information on diminished value visit www.collisionclaims.com .