You are here:
- Home
- Autos
- Auto Insurance
- Auto Insurance Claims
- Faulty mechanic work
Auto Insurance Claims/Faulty mechanic work
Advertisement
Question
I recently serviced my car and replaced all my brake pads and rotors. When driving home my brakes seized and I later found out that a bolt was missing from my front brake caliper. The mechanic said their work was insured and is willing to replace the caliper for me. I no longer want to have the work done by that mechanic and want him to pay for the broken parts. He refuses to pay for the parts and insists on fixing the car himself. What are my rights, what should he be liable for? Thanks, Luis
PS I'm not sure I'm asking this question in the right forum, but this was the closest topic area I found.
Hi Luis,
In most states, when a shop 'insures' or 'guarantees' their work, it is normal and customary that they be allowed to correct the problem.
Your rights for a refund would only apply if the shop refused to correct the problem. If that happened, you could file small claims court action against the shop.
I hope this information has been of help.
Your feedback by rating my answer will be appreciated.
Sincerely,
Bennie
San Francisco Bay Area
- Add to this Answer
- Ask a Question
| Rating(1-10) | Knowledgeability = 8 | Clarity of Response = 10 | Politeness = 10 |
| Comment | Thank you very much for the prompt response. I appreciate your willingness to help a stranger and the time you put into your efforts. | ||
Related Articles
Answers by Expert:
Bennie719
Expertise
I have extensive knowledge in Personal Auto, Homeowners Insurance and Personal Umbrella coverage. I am also thoroughly familiar with claims handeling procedures. Will answer questions related to the above.
Experience
Experience in the area: Served as an expert at askme.com from 7/2000 thru 10/2002 in the catagories of general insurance, auto and home insurance. Answered 422 questions before that site closed. Licensed in California since 1961, first in Life and Health for 2 + years and as a Property/Casualty Agent/Broker since 1964. I sold my business and took early retirement in 1998. Still maintain a valid California Property/Casualty Agent/Broker license.
I have been a volunteer at allexperts.com since 2002. I can provide assistance in the following fields: Property and Casualty Insurance, Insurance Law, Auto Insurance Claims.
Education/Credentials
not applicable
©2012 About.com, a part of The New York Times Company. All rights reserved.