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About Richard Hixenbaugh
(Top Expert on this page)

Expertise
Auto insurance claims procedure, auto coverage, liability issues, auto damage questions, how to deal with the insurance company, loss of use and diminished value.

Experience
I have been involved in the insurance industry for over 20 years. I have experience in underwriting, sales, claims adjusting, auto damage estimating, auto value appraising and diminished value appraising. I have testified as an expert witness over 10 times.

Education/Credentials
Completed all required courses for the Florida Property-Casualty agents license and the Florida claims adjusters license. I have attended various courses on auto damage estmating, vehicle appraising and am ASE certified in collision damage analysis.

Past/Present clients
My company has done work for consumers nationwide.

   

You are here:  Experts > Autos > Auto Insurance > Auto Insurance Claims

SubjectDate AskedExpert

Policy Limits1/8/2009Bennie719
  Q: My son was involved in a four car accident. One of the cars he hit has an attorney and that ...
  A: No, this is not something that you willing turn over to the adverse attorney. The attorney does have ...
I bumped a park car. No damage!1/7/2009Bennie719
  Q: At the elementary school I backed into a park car on the street. There was no damage to my vehicle ...
  A: For your own protection and to avoid a possible citation for hit and run, you should always leave a ...
suspended license and car insurance1/7/2009Bennie719
  Q: My question is this, if a person's license has been suspended and is driving anyway and they get ...
  A: This situation is not properly addressed by the legal wording of the policy. I have a friend in the ...
Hit and run in Oregon1/7/2009Richard Hixenbaugh
  Q: I live in Eugene, Oregon, and a few weeks ago I was hit by another car who sped off. The damage to ...
  A: In many cases even if your insurance company does not pay anything, the mear fact that you reported ...
Dealing with insurance company1/7/2009Richard Hixenbaugh
  Q: I think the insurance company of the person who hit my car is trying to get off easy. My car was hit ...
  A: The other insurance company can not pay the claim until they receive corroboration of your story. ...
Damage due to snowdrift across lane1/7/2009Richard Hixenbaugh
  Q: Is this considered a comp claim or a liability claim; I was driving home on a state hwy at 35 mph ...
  A: It will be up to your insurance company if this is paid as a collision or comprehensive claim. On ...
insurance fraud1/7/2009Bennie719
  Q: how much time would a first offender receive for filing a false insurance claim
  A: States put different prioritys on enforcing the laws on their books, many times depending on the ...
deer and icy conditions..hit a guard rail1/7/2009webfoot
  Q: just a few days ago i swerved to miss a deer on the highway. I was doing approx 85 km in a 100 kmh ...
  A: Sorry to hear about that. It happens down here in the south all the time, with or without ice. As ...
No fault insurance1/6/2009Richard Hixenbaugh
  Q: I was in a car accident in 2006 in NY. I was seriously injured and was put on disability. I ...
  A: It should have been picked up on but again, it seems to have been an oversight. You should contact ...
no insurance or license1/6/2009Anne
  Q: I am 18 and do not have driver's license. I drove my step-father's vehicle and had an at fault ...
  A: Wow man. Well, sorry to hear that. Yes, the uninsured property damage covers their damages, but the ...
Backing out1/6/2009Richard Hixenbaugh
  Q: I was wondering who would be at fault here. i was driving through a parking lot and someone had ...
  A: Yes it does appear that the other driver is at fault. You should provide your insurance company ...
Backing out1/5/2009Richard Hixenbaugh
  Q: I was wondering who would be at fault here. i was driving through a parking lot and someone had ...
  A: Since you are already dealing with your own insurance company you should ask them if you should ...
Friend driving my car in a different state with bad weather conditions = Accident1/5/2009Anne
  Q: My friend is from West Virginia, and I am from Washington. She came to visit me and we drove from ...
  A: Most likely yes. The Auto policies have a clause called the omnibus clause on it. This clause ...
insurance claims1/5/2009Bennie719
  Q: I am in need of help. I am dealing with AAA auto club. The insurance adjuster totaled out my car, ...
  A: Every insurance policy in your state is written and administered under the insurance laws governing ...
parking lot accident1/5/2009Richard Hixenbaugh
  Q: I was involved in a parking lot accident. My car was more then half way out of the parking spot when ...
  A: Parking lot accidents are some of the most difficult to determine liability. As the person backing ...
truck wrecked1/5/2009Rob Painter, Ase, CFEI, CAFATE
  Q: i just got plowed at an intersection, what type of value do the insurance go by to determine what my ...
  A: Insurance companies use fair market value derrived from Kelly's blue book or other like kind ...
Diminished value claim1/5/2009Anne
  Q: My 2008 Toyota RAV4 was hit by a driver running a red light. My car was hit on the driver's side ...
  A: You hit the nail on the head! And actually, I am very glad you are asking this question. Most ...
DUI w/no insurance1/5/2009Bennie719
  Q: I wrecked my car after being run off the road by some car that drove away after hitting me. I called ...
  A: Since there is no identified 3rd party from which to recover and you can't recover from your own ...
insurance claims1/4/2009Bennie719
  Q: I am in need of help. I am dealing with AAA auto club. The insurance adjuster totaled out my car, ...
  A: By law, the insurance company only owes you the fair market value of your vehicle. The fact that ...
Coverage for a borrowed vehicle driver1/4/2009Bennie719
  Q: I live in NJ and would like to ask a generic question. Is it ok to have separate car insurance ...
  A: Yes, it's OK to keep the cars on separate policies but there is quiet a savings by putting them on ...
No fault insurance1/4/2009Richard Hixenbaugh
  Q: I was in a car accident in 2006 in NY. I was seriously injured and was put on disability. I ...
  A: Unfortunately, as you indicated this was a mistake. You do not get to keep the money just because ...
auto injury to 17 year old daughter resulting in a fractured sternum1/4/2009Doctor Settlement
  Q: My daughter was involved in an auto accident on dec.13 2008. she was traveling southbound on hwy37 ...
  A: Well, your daughter has a good Mom who is wise enough not to sign off on a settlement too soon. ...
auto theft1/4/2009webfoot
  Q: My car was stolen about 3 weeks ago. I have fully cooperated with the insurance adjuster and have ...
  A: Rights? Your rights along with your responsibilities are listed in the policy that you signed, ...
dinged car who pays1/3/2009Anne
  Q: My son was in another car and when he got out he dinged another car. The owner did not call the ...
  A: Your son would be responsible for the damages he caused to both vehicles (if both vehicles were ...
auto accident / full torte limits1/3/2009Doctor Settlement
  Q: I was involved in a rear end collision during white out conditions. I was stopped with my 4 ways on ...
  A: It sounds like you live in a no-fault state and that you have WISELY PURCHASED THE FULL TORT ...
Brand new BMW backed into!1/3/2009webfoot
  Q: I just leased a brand new BMW 750 4 weeks ago and have already got into an accident! I was in the ...
  A: It is so ironic that I received this question from you tonight as I was able to share it with my ...
Failure to Stop - Liability Issue1/2/2009Richard Hixenbaugh
  Q: My Daughter recently was hit by a driver who failed to stop at a four way intersection. At the ...
  A: Unforntunately, all you can do is give it your best shot. The is a classic "he said...she said" ...
1998 ford taurus sho1/2/2009Anne
  Q: I have a 1998 ford taurus sho in michigan. the vehicle has 140000 miles on it. I researched the car ...
  A: You are in a difficult position. Insurance companies do not have to take the N.A.D.A. or the Kelly ...
third party bodily injury claim1/2/2009Doctor Settlement
  Q: I was involved in an auto accident at the fault of the other driver. The at fault driver's ...
  A: Have you seen how Dr. Settlement helps teach auto accident victims how to settle their own personal ...
Liability issues1/2/2009Anne
  Q: i got into a car accident where i was not at fault. the person in the other car who hit me was not ...
  A: Something does not add up here. Usually insurance companies ask for sworn statements face to face if ...
vehicle1/2/2009Richard Hixenbaugh
  Q: I legally parked my car on a road in front of my in-laws house. We went inside and my car was later ...
  A: When Is A Vehicle A Total Loss? Most insurance companies will declare a car, light truck, or SUV to ...
After the Crash1/2/2009Bennie719
  Q: My car was involved in a hit and run while it was parked in my driveway. The impact was so large ...
  A: Since you state that the accident was a "hit and run", then you will be turning to your own ...
Auto Accident/PIP/BI1/2/2009Marc Nussbaum, Esquire
  Q: I was involved in an auto accident on2/18/2008. It was a rear end accident where one individual ...
  A: Laurie, Lucky for you I work in a no-fault state-Florida. Generally, you have a contractual ...
collision claim1/2/2009Claims Guy
  Q: I added a collision coverage to my current insurance premium yesterday and had collision with a ...
  A: Unless there was a parking lot surveillance camera, there probably is not any other evidence to ...
collision claim1/2/2009Richard Hixenbaugh
  Q: I added a collision coverage to my current insurance premium yesterday and had collision with a ...
  A: Most companies will require when you add collision coverage for the agent to inspect the car to be ...
Number of days to make a claim1/1/2009webfoot
  Q: My boyfriend scrapped a car in a parking lot, causing minimal damage and left the scene because he ...
  A: I'm surprised to hear that your boyfriend was charged with a hit and run that occurred on private ...
Settlement Question1/1/2009Claims Guy
  Q: On December 9, 2008, my husband and I were hit by a drunk driver while on our way to the store ...
  A: The $3000 for the down payment is not in any way related to the settlement. They owe you for 2 ...
Auto Insurance Claim - Appropriate Offer???12/31/2008Richard Hixenbaugh
  Q: The front passenger side of our 1999 Nissan Altima was backed into by a Chevy Yukon. The driver of ...
  A: The reality of the situation is that you are generally not entitled to anything for "discomfort" or ...
auto accident12/31/2008Richard Hixenbaugh
  Q: Richard, I'm sorry this may seem a little long but I'm just a mess trying to understand if there ...
  A: I'm very sorry you are going through such trouble. Unfortunately, there is nothing you can do ...
parking lot accident12/31/2008Anne
  Q: My daughter was backing out of her parking space she was 90% out and another car started backing out ...
  A: I am sorry to hear about your accident. NC follows the pure negligence rule (N.C.G.S.A § 99B-4(3)). ...

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Questions by
Active Experts:
Rob Painter, Ase, CFEI, CAFATEwebfootDoctor Settlement
Marc Nussbaum, EsquireBennie719Anne
Claims GuyRichard Hixenbaugh 

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