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Question
I was following a cement truck that dumped it load and caused damage to my winshield and chips in my paint. The company has acknowleged fault and has said they will pay for the repairs. However they want to pay the repair shop directly. I am assuming they are not going thru their insurance company. Can I insist they make the check payable to me and I decide when and where an if I get it repaired. Or should I get their insurance info and file a claim with them.
Hi Steve,
Yes. You are not required to have the vehicle repaired even though they are required to pay you for the cost of the repairs. You should tell thenm to issue the check payable only to you. And then you will decide when and where to have the repairs done.
I hope this helps
Richard Hixenbaugh
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| Rating(1-10) | Knowledgeability = 10 | Clarity of Response = 10 | Politeness = 10 |
| Comment | Very quick and professioal response. THANK YOU | ||
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Answers by Expert:
Richard Hixenbaugh
Expertise
Auto insurance claims procedure, auto coverage, liability issues, auto damage questions, how to deal with the insurance company, loss of use and diminished value.
Experience
I have been involved in the insurance industry for over 25 years. I have experience in underwriting, sales, claims adjusting, auto damage estimating, auto value appraising and diminished value appraising. I have testified as an expert witness over 35 times.
Organizations
Society of Certified Auto Appraisers
Education/Credentials
Completed all required courses for the Florida Property-Casualty agents license and the Florida claims adjusters license. I have attended various courses on auto damage estmating, vehicle appraising and am ASE certified in collision damage analysis.
Past/Present Clients
My company has done work for consumers nationwide.
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