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About Richard Hixenbaugh
Expertise
Auto insurance claims procedure, auto coverage, liability issues, auto damage questions, how to deal with the insurance company, loss of use and diminished value.

Experience
I have been involved in the insurance industry for over 20 years. I have experience in underwriting, sales, claims adjusting, auto damage estimating, auto value appraising and diminished value appraising. I have testified as an expert witness over 10 times.

Education/Credentials
Completed all required courses for the Florida Property-Casualty agents license and the Florida claims adjusters license. I have attended various courses on auto damage estmating, vehicle appraising and am ASE certified in collision damage analysis.

Past/Present clients
My company has done work for consumers nationwide.

You are here: Experts > Autos > Auto Insurance > Auto Insurance Claims > SIU investigation in a theft and total loss

Auto Insurance Claims - SIU investigation in a theft and total loss

Expert: Richard Hixenbaugh - 11/1/2009

Question
I recently purchased a vehicle from a friend in July which I park on the street in my neighborhood. This is not my primary vehicle so I do not use it everyday. Just recently when I was going to use the car for travel the car was missing. I reported the car stolen and about 17 days later the car ends up being found but it was a total wreck. The claims adjuster said it was a total loss. Now the SIU is investigating the claim because they believe that the seller had something to do with it being that I only had one key to the car. I now have my suspicions as well. Can I drop the claim?

Answer
Hi Mikayla,

I don't understand why you would want to drop the claim. SIU investigates all theft claim at an insurance company. But regardless of that, if your "friend" sold you a vehicle and then stole it and trashed it, that friend should go to jail, and you should be paid by the insurance company for the value of the vehicle.

Of course you can decide at any time to withdraw the claim. However this may cause suspision to be placed on you.

I hope this helps
Richard Hixenbaugh

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