Auto Insurance Claims/auto claim

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Question
Hi Richard you answered a question for me about a week ago regarding an auto accident , it was a hit and run. I wasn't at fault. My question was that i have 2 policies and wondered if both policy would pay. Your answer was only the one covering the rental car. I have papers saying that i have a claim through the other policy for the same hit and run accident. Can you maybe explain it for me. I know i need to contact my company but thought i might get a little insite first. thanks again Susan

Answer
Hi Susan,

I'm not sure I understand your question but I'll do my best.

The insurance company that will pay the claim on the rental car damage is the same insurance company that is paying for the damage to your own car and provided the rental car to you. If somehow your 2nd insurance policy has started a claim, then the likely event is that the two insurance companies will each pay half of the total claim for the rental car damage. You can not be pid twice for the samage damage. If you look in your auto policies you will find a "Coordination of Payments" clause that indicates in the event of double coverage they will pro-rate any claims with the other insurance.

I hope this helps
Richard Hixenbaugh

Auto Insurance Claims

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Richard Hixenbaugh

Expertise

Auto insurance claims procedure, auto coverage, liability issues, auto damage questions, how to deal with the insurance company, loss of use and diminished value.

Experience

I have been involved in the insurance industry for over 25 years. I have experience in underwriting, sales, claims adjusting, auto damage estimating, auto value appraising and diminished value appraising. I have testified as an expert witness over 35 times.

Organizations
Society of Certified Auto Appraisers

Education/Credentials
Completed all required courses for the Florida Property-Casualty agents license and the Florida claims adjusters license. I have attended various courses on auto damage estmating, vehicle appraising and am ASE certified in collision damage analysis.

Past/Present Clients
My company has done work for consumers nationwide.

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