Auto Insurance Claims/Two Qs

Advertisement


Question
The police did not write an accident report but driver exchange of information after the auto accident and then gave me a copy. My insurance asked me about the driver exchange of information number and probably will determine the fault by contacting the other car insurance. I have two questions.

1) I wonder why my insurance did not want to get a copy from me? Will the insurance order a copy of the driver exchange of information from the police department directly?
2) Do you know how much time both of insurance will usually take to get the determination of the fault and whether both of drivers/insurance must comply with the determination?

Can you answer my two questions above? Thank you.  

Answer
Hello ack,

1) That sounds reasonable.  If they are unable to obtain the info
  they will call you.

2) Generally 30+ days, but it could be more protracted if they
  have trouble agreeing on the percentage of contributory
  negligence against each driver.

If you carry collision, I reccommend that you go ahead and have
your company repair your vehicle.

Bennie

Auto Insurance Claims

All Answers


Answers by Expert:


Ask Experts

Volunteer


Bennie719

Expertise

I have extensive knowledge in Personal Auto, Homeowners Insurance and Personal Umbrella coverage. I am also thoroughly familiar with claims handeling procedures. Will answer questions related to the above.

Experience

Experience in the area: Served as an expert at askme.com from 7/2000 thru 10/2002 in the catagories of general insurance, auto and home insurance. Answered 422 questions before that site closed. Licensed in California since 1961, first in Life and Health for 2 + years and as a Property/Casualty Agent/Broker since 1964. I sold my business and took early retirement in 1998. Still maintain a valid California Property/Casualty Agent/Broker license. I have been a volunteer at allexperts.com since 2002. I can provide assistance in the following fields: Property and Casualty Insurance, Insurance Law, Auto Insurance Claims.

Education/Credentials
not applicable

©2012 About.com, a part of The New York Times Company. All rights reserved.