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Auto Insurance Claims/3rd party insurance and lienholder

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Question
I live in Texas and I read on your site that states Texas is one of a few states where 3rd party insurance are required to protect lienholder for large property damage settlement. Can you tell me what is large and also where can I find that information on the TDI website. I have a claim for $1400 and request the insurance company make the check out to me but she states that she can only make it out to the body shop or lienholder is that true? Thank You

Answer
Hi Rena,

It has nothing to do with the size of the claim. Texas law requires insurance companies to protect the interests of lienholders. Any claim payable that has a lienholder must be paid to the vehicle owner and the lienholder. In some cases they may be able to make the check payable to the vehicle owner and a body shop that has completed the repairs.

I do not know where on the DOI website (if at all) this infomation can be found. You might try calling the DOI directly.

I hope this helps
Richard Hixenbaugh

Auto Insurance Claims

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Richard Hixenbaugh

Expertise

Auto insurance claims procedure, auto coverage, liability issues, auto damage questions, how to deal with the insurance company, loss of use and diminished value.

Experience

I have been involved in the insurance industry for over 25 years. I have experience in underwriting, sales, claims adjusting, auto damage estimating, auto value appraising and diminished value appraising. I have testified as an expert witness over 35 times.

Organizations
Society of Certified Auto Appraisers

Education/Credentials
Completed all required courses for the Florida Property-Casualty agents license and the Florida claims adjusters license. I have attended various courses on auto damage estmating, vehicle appraising and am ASE certified in collision damage analysis.

Past/Present Clients
My company has done work for consumers nationwide.

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