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Auto Insurance Claims/Rear-end accident

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Expert: - 8/14/2009


Question
Hi Ron,

Thanks for looking at my question. My car was hit from the behind on 8/11 at highway exit. I've made a claim to state farm which insures the driver, a young woman who hit my car. But she hasn't got back to state farm either by calling-back or answering phone. The claim rep. said they have to get her confirmation first to pay repairs. So, if she still refuses to respond to the claim, what should I do? Just wait? I have to use car frequently. I'm in Texas where accident also happened. Thanks so much in advance.

Best Regards,

David

Answer
If the other driver refuses to report the claim to their insurer, the insurer does not have to deal with you. You have to sue the other driver, and that may motivate the driver to turn in the claim. If the other driver loses in court, their insurer will probably not pay their losses, since they failed to turn in the claim.

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Ron Cercone

Expertise

How to handle automobile total loss claims. I am the president of UClaim.com, which sells 29 different eBooks I have written on how to maximize various types of auto, home and business claims and how to get coverage on denied claims. You may view their tables of contents online. Also available are very specialized eBooks such as on EUO (Examination Under Oath) for example. Also available is an assortment of policy forms used by the most popular insurers. The eBooks have a money back guarantee and currently include personal consultation with Ron Cercone.

Experience

I have been adjusting insurance claims since 1980. 1980 to 1995 adjusting for many insurers (6 years as an independent adjuster with my own company). Currently working as a public adjuster in California, since 1995. I'm one of the few public adjusters who has handled automobile damage and total loss claims.

Organizations
CAPIA (California Association of Public Adjusters).

Education/Credentials
BA 1975 in History and Industrial Arts. Full CV at UClaim.com .

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