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Auto Insurance Claims/collision repair/not my fault

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Question
Hello there!  Recently was in a fender bender which was not my fault.  My car is now in the repair shop - the other parties' insurance is of course picking up the tab.  Here is my question - they refuse to pay for ORIGINAL HONDA replacement parts and are only willing to pay for after market parts - can they do this?  My car is a lease and I don't want any problems at the end of the term.  Also, if it's their fault and their responsibility to pay why do they feel they can force me to take something I don't want?  This surely can't be fair?!?

Answer
Hi Andy,

You should fight this strongly if the aftermarket parts include sheet metal. However, if the only aftermarket parts being utilized are radiator, a/c condenser or lamps, then don't sweat it.

But again, do not allow them to use any aftermarket sheet metal because they just do not fit properly on a Honda and the leasing company will ding you greatly at lease turn in.

I hope this helps
Richard Hixenbaugh

Auto Insurance Claims

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Richard Hixenbaugh

Expertise

Auto insurance claims procedure, auto coverage, liability issues, auto damage questions, how to deal with the insurance company, loss of use and diminished value.

Experience

I have been involved in the insurance industry for over 25 years. I have experience in underwriting, sales, claims adjusting, auto damage estimating, auto value appraising and diminished value appraising. I have testified as an expert witness over 35 times.

Organizations
Society of Certified Auto Appraisers

Education/Credentials
Completed all required courses for the Florida Property-Casualty agents license and the Florida claims adjusters license. I have attended various courses on auto damage estmating, vehicle appraising and am ASE certified in collision damage analysis.

Past/Present Clients
My company has done work for consumers nationwide.

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