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Auto Insurance Claims/Car accident/other party - no insurance/passenger medical claim

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Question
In February, I was in an auto accident. The other driver
failed to yield and pulled out blind and I hit her. She had
two passengers in her car. The police and police report
determined it was 100% her fault. It has been an absolute
nightmare dealing with the other driver. She is under 21 and
her parents have no insurance on the car. They have been
very difficult to deal with since they claim they do not
speak English even though she speaks perfect English yet
won't answer a phone to translate for her parents.

Anyway, one of the passengers is trying to have my insurance
pay for his ambulance bill. (He had a minor laceration that
just needed some glue to close). My insurance is obviously denying the claim since I was not at fault. I have been
contacted by the passengers lawyer and have told them
numerous times that they need to talk to the driver of the
other vehicle since I was not at fault. The lawyer had not
read the police report where it clearly states the other
driver was at fault. What more can I do? Does the passenger
have a case against me since it was determined I was not at
fault? Are they coming after me because they know I have
insurance and she does not?

Obviously, this is very frustrating when I feel like I am
being punished when I did not cause the accident and I have
insurance.

Thanks for taking the time to answer my questions. Any
information you can provide is greatly appreciated. I look
forward to hearing from you.

-Matt  

Answer
Hi Matt,

I know it is frustrating, but you have nothing to fear. If you receive any calls, letters or any other correspondence, you should simply referr it to your insuyrance company. It is their job to deal with all of this for you. Do not speak to any other party, any attornies, any medical providers, etc. Simply referr them to your insurance company. If you receive any law suit papers, send them to your insurance company. Are you beginning to see a pattern. No matter what you receive or who calls, refer it to your insurance company. If you are sued for any reason connect to an auto accident your auto insurance company even has to provide you with a defense attorney.

So relax. don't stress. Just let your insurance company handle it.

I hope this helps
Richard Hixenbaugh

Auto Insurance Claims

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Richard Hixenbaugh

Expertise

Auto insurance claims procedure, auto coverage, liability issues, auto damage questions, how to deal with the insurance company, loss of use and diminished value.

Experience

I have been involved in the insurance industry for over 25 years. I have experience in underwriting, sales, claims adjusting, auto damage estimating, auto value appraising and diminished value appraising. I have testified as an expert witness over 35 times.

Organizations
Society of Certified Auto Appraisers

Education/Credentials
Completed all required courses for the Florida Property-Casualty agents license and the Florida claims adjusters license. I have attended various courses on auto damage estmating, vehicle appraising and am ASE certified in collision damage analysis.

Past/Present Clients
My company has done work for consumers nationwide.

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