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Auto Insurance Claims/cell and text record requirements for auto claim

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Question
do i have to give my insurance co my cell and text records for the day of the accident. it was a hit and run driver. didn't get a tag #. Adjuster said police report not necessary.
total loss investigator says because no police report done immediately there must be some thing wrong.dont i have a right to privacy?  

Answer
Hi Chasen,

Any time you file a hit and run claim, a fire or theft claim, the insurance company always suspect you of fraud. They may require you to sign release forms to allow them to pull your credit reports, bank records or any other financia records. I have never heard of an insurance comapny asking for cell phone & text records records. However you should have called the police when it happened. From now on alwars call the police no matter how small the incident may seem. Since you are making a claim for money, if your insurance company askes for something you pretty much have to give it to them. Otherwise they will deny your claim for noncooperation.

I hope this helps
Richard Hixenbaugh

Auto Insurance Claims

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Richard Hixenbaugh

Expertise

Auto insurance claims procedure, auto coverage, liability issues, auto damage questions, how to deal with the insurance company, loss of use and diminished value.

Experience

I have been involved in the insurance industry for over 25 years. I have experience in underwriting, sales, claims adjusting, auto damage estimating, auto value appraising and diminished value appraising. I have testified as an expert witness over 35 times.

Organizations
Society of Certified Auto Appraisers

Education/Credentials
Completed all required courses for the Florida Property-Casualty agents license and the Florida claims adjusters license. I have attended various courses on auto damage estmating, vehicle appraising and am ASE certified in collision damage analysis.

Past/Present Clients
My company has done work for consumers nationwide.

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