Auto Insurance Claims/walmart accident

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Expert: - 11/24/2010


Question
Well today when I got home from walmart I noticed damage to the front of my car. Its looks as if someone has backed into it with a tow hitch. A decent amount of damage. What am I suppose to do?

Answer
Hi Cathy,

You can try to call the store manager at Walmart to see if they have the security tape from the parking lot for the date and time you were there. If so this may help you find the responsible party. If not then you only have 2 choices. 1) if you have collision coverage you can file a claim on your insurance or 2) pay for the repairs yourself.

I hope this helps
Richard Hixenbaugh

Auto Insurance Claims

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Richard Hixenbaugh

Expertise

Auto insurance claims procedure, auto coverage, liability issues, auto damage questions, how to deal with the insurance company, loss of use and diminished value.

Experience

I have been involved in the insurance industry for over 25 years. I have experience in underwriting, sales, claims adjusting, auto damage estimating, auto value appraising and diminished value appraising. I have testified as an expert witness over 35 times.

Organizations
Society of Certified Auto Appraisers

Education/Credentials
Completed all required courses for the Florida Property-Casualty agents license and the Florida claims adjusters license. I have attended various courses on auto damage estmating, vehicle appraising and am ASE certified in collision damage analysis.

Past/Present Clients
My company has done work for consumers nationwide.

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