Auto Insurance Claims/claim

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Expert: - 4/28/2010


Question
My vehicle sustained water damage and cause electrical problems; my insurance said they would cover the damage and now they have closed the case without a settlement.  What is my next step to have my insurance cover my loss?

Answer
Hi Claire,

How you proceed from here depends on many things. If your insurance company in now denying your claim, they must do so in writing and provide you with a written explanation of why they are denying the claim.

Once you know why they are not paying the claim, then you can post your question again providing the specifc details.

Unfortunately what you have provided is not enough to answer your question.

I hope this helps
Richard Hixenbaugh

Auto Insurance Claims

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Richard Hixenbaugh

Expertise

Auto insurance claims procedure, auto coverage, liability issues, auto damage questions, how to deal with the insurance company, loss of use and diminished value.

Experience

I have been involved in the insurance industry for over 25 years. I have experience in underwriting, sales, claims adjusting, auto damage estimating, auto value appraising and diminished value appraising. I have testified as an expert witness over 35 times.

Organizations
Society of Certified Auto Appraisers

Education/Credentials
Completed all required courses for the Florida Property-Casualty agents license and the Florida claims adjusters license. I have attended various courses on auto damage estmating, vehicle appraising and am ASE certified in collision damage analysis.

Past/Present Clients
My company has done work for consumers nationwide.

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