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Auto Insurance Claims/Lying about actual incident

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Question
I was parked waiting for my husband to grab a coffee from Dunkin Donuts. Legal spot, surrounded by other cars when I was hit by a car turning into the lot.
I got out and she was apologizing time and again that she wasn't paying attention, etc. Cop shows up, write the details- mine being (the truth) I was sitting in a parked vehicle waiting for husband- hers was totally fabricated. She stated she hit me while I was reversing.... I almost died. That day it was all her fault, she was sorry, she'd pay for it, etc... Now I was moving?!?!?!
How do you fix this? I called the lot to see if they have cameras and they do not. The cop who did the report can only go by what he was told. No witnesses. She did get a citation for not paying attention, I got nothing because, well, I did nothing.
What will the judgement be for? We do not have much $$$, and I know our insurance will be going up as well.I thought this would be cut and dry, now she is not only a lousy driver, but a liar as well.

What do you see the outcome, and what route would you take to get the best, and honest results???

Answer
Hi Lily,

Unfortunately, without any witnesses it is just your word against hers. You should explain everything in as much detail as possible to your insurance company. Be very emphatic that you were not moving and that she hit you and demand that theynot pay her or her insurance company anything. Then all you can do is hope for the best.

I hope this helps
Richard Hixenbaugh

Auto Insurance Claims

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Richard Hixenbaugh

Expertise

Auto insurance claims procedure, auto coverage, liability issues, auto damage questions, how to deal with the insurance company, loss of use and diminished value.

Experience

I have been involved in the insurance industry for over 25 years. I have experience in underwriting, sales, claims adjusting, auto damage estimating, auto value appraising and diminished value appraising. I have testified as an expert witness over 35 times.

Organizations
Society of Certified Auto Appraisers

Education/Credentials
Completed all required courses for the Florida Property-Casualty agents license and the Florida claims adjusters license. I have attended various courses on auto damage estmating, vehicle appraising and am ASE certified in collision damage analysis.

Past/Present Clients
My company has done work for consumers nationwide.

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