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Auto Insurance Claims/car winshield adjustment
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Question
I do surveys for home occupancy and have been handed cases for autos- my instructions say " have the winshield inspected and photographed to verify replacement and take clear winshield "bug" photographs. What does bug photographs mean?????
Hi Michelle,
Not to sound flippant, but I think "bug" means insect. I do not know why they want to photograph bugs on the windshield.
It sounds like the are looking for proof that the windshield was actually replaced so they are not presented with another claim for the same broken windshield in the future.
You may want to call the company for further verification.
I hope this helps
Richard Hixenbaugh
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Answers by Expert:
Richard Hixenbaugh
Expertise
Auto insurance claims procedure, auto coverage, liability issues, auto damage questions, how to deal with the insurance company, loss of use and diminished value.
Experience
I have been involved in the insurance industry for over 25 years. I have experience in underwriting, sales, claims adjusting, auto damage estimating, auto value appraising and diminished value appraising. I have testified as an expert witness over 35 times.
Organizations
Society of Certified Auto Appraisers
Education/Credentials
Completed all required courses for the Florida Property-Casualty agents license and the Florida claims adjusters license. I have attended various courses on auto damage estmating, vehicle appraising and am ASE certified in collision damage analysis.
Past/Present Clients
My company has done work for consumers nationwide.
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