Auto Insurance Claims/settlement offer

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Question
I was involved in a head on collision with an elderly person 10/09. I negotiated with his insurance a property damage claim and attempting my injury claim where I suffered a broken rt wrist (dominant), and soft tissues injuries to neck, rt knee and rt shoulder. My medical bills exceed $26k and recently diagnosed with carpal tunnel in my right hand which the ortho surgeon believes it to be due to the car accident.  I have decided on cortisone injections but he advised me that eventually surgery will be needed which will cost in excess of $3k.  The at fault insurance adjuster's highest offer was $10k exclusive of pip.  I was outraged that they are not offering enough to pay my medical bills.

Other facts:
1. I am a disabled 47 yr old type two diabetic with diabetic neuropathy in the both feet.
2. at fault driver cited for failure to yield the right of way and was also driving a toyota corolla that was part of the recall but he made no mention of it to the police.
3. Both parties vehicles (2010)were totalled in accident.
4. Both parties taken by ambulance at scene of accident.
5. At fault driver recently deceased 2011.
6. At fault policy limits are $100k.
7. I have very detailed physician notes and letters indicating the carpal tunnel in my right hand is not due to my diabetes.
8. My insurance carrier has lien on my settlement.

I want to settle this on my own and trying to determine what would be a fair amount to ask for pain and suffering. I honestly feel that since I still will require surgery for the carpal tunnel syndrome and will have a permanent scar that my pain and suffery should be equal to the amount of my medical bills. So I am prepared to ask for $50k (including repayment to my insurance company)
Any input on a fair amount or if my amount is excessive..
Thanks

Answer
I'm unfamiliar with the law in your state so I'm at a bit of a disadvantage here.  But I'm guessing that your PIP is covering the medical expenses and your settlement will be only for the pain and suffering.  In  my state, we handle this differently.

If I'm correct above, I think $50,000 is probably too much.  This is very subjective and juries award different amounts in different geographic areas.  In urban areas, juries tend to be more liberal and award more.  The opposite is often true in rural areas.  But not always, so it pays to be familiar with the system the case would be tried in.

In the past, we would use multipliers of medical bills (special damages) to determine pain and suffering (general damages).  But we don't d this anymore because the cost of medical care has risen so fast that it would be unrealistic.

Based on what you've told me, I'd put general damages at about $15-$20,000.  But there may be more to the story.  Does the insurer question the need for all the treatment?  Do they question whether the carpel tunnel or other issues were caused by the accident?  If so, you have to consider the evidence and what a jury is likely to believe.

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Claims Guy

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I am currently an Auto Claims Manager for a large insurance company. I have 18 years experience in the industry, having worked as a Claims Adjuster, Injury Settlement Negotiator, Claims Manager, SIU/Fraud Investigator, and Compliance Officer......I can answer questions related to any aspect of Automobile insurance claims and coverages. I can provide an inside look at how insurers operate. I always treat my customers fairly and want to help make sure you are treated fairly. However, please keep in mind that being treated fairly according to the law does not guarantee that you will get what you want. I can also answer some questions regarding Homeowner's and other types of insurance claims. I have handled all types of auto insurance claims and coverages. I am NOT an automotive repair expert but can give advice re how insurers handle complex repair issues. Please keep in mind that every state has its own set of laws pertaining to rules of the road, liability, and insurance. No one is an expert on every state. I am most familiar with laws in Maryland, DC, West Virginia, and Virginia, but will attempt to answer questions for other states. I am not an attorney an cannot provide legal advice. My advice will be my opinion based on my experience.

Experience

I am currently an Auto Claims Manager for a large insurance company. I have 18 years experience in the industry, having worked as a Claims Adjuster, Injury Settlement Negotiator, Claims Manager, SIU/Fraud Investigator, and Compliance Officer. I am not an attorney an cannot provide legal advice. My advice will be my opinion based on my experience.

Organizations
CPCU Society. Adjusters license in multiple states. International Association of Specal Investigators

Education/Credentials
I have a B.S. in Finance and have completed the AIC and CPCU designations.

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