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Auto Insurance Claims/How to work as an auto appraiser

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Question
I was not able to find much information online, and my search returns results for auto adjusters instead.  I wanted to ask what would be the process for someone wanting to enter the industry and work as an auto appraiser? What is the ideal way to go about becoming certified and is there a general background/experience that is required or preferred in order to be hired?  Also, how does the future look for an auto appraiser, is this occupation in demand?

Answer
Insurers often hire body shop employees for these jobs because they have the experience to do the job right away.  However, some insurers will hire trainees.  Skills required usually include good communicatyion skills, customer service skills, intelligence, and attention to detail.  I would suggest going on the career sites of several major insurers to do more research.

Most major insurers have in recent years developed body shop programs where they trust body shops to write their own bills and submit for payment without an insurance appraiser inspecting the vehicle.  So there are less of these jobs than in the past.  But there is a need for appraisers to inspect vehicles that are not repaired at a program shop, and to audit the priogram shops.

Auto Insurance Claims

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Claims Guy

Expertise

I am currently an Auto Claims Manager for a large insurance company. I have 20 years experience in the industry, having worked as a Claims Adjuster, Injury Settlement Negotiator, Claims Manager, SIU/Fraud Investigator, and Compliance Officer......I can answer questions related to any aspect of Automobile insurance claims and coverages. I can provide an inside look at how insurers operate. I always treat my customers fairly and want to help make sure you are treated fairly. However, please keep in mind that being treated fairly according to the law does not guarantee that you will get what you want. I can also answer some questions regarding Homeowner's and other types of insurance claims. I have handled all types of auto insurance claims and coverages. I am NOT an automotive repair expert but can give advice re how insurers handle complex repair issues. Please keep in mind that every state has its own set of laws pertaining to rules of the road, liability, and insurance. No one is an expert on every state. I am most familiar with laws in Maryland, DC, West Virginia, and Virginia, but will attempt to answer questions for other states. I am not an attorney an cannot provide legal advice. My advice will be my opinion based on my experience.

Experience

I am currently an Auto Claims Manager for a large insurance company. I have 20 years experience in the industry, having worked as a Claims Adjuster, Injury Settlement Negotiator, Claims Manager, SIU/Fraud Investigator, and Compliance Officer. I am not an attorney an cannot provide legal advice. My advice will be my opinion based on my experience.

Organizations
CPCU Society. Adjusters license in multiple states. International Association of Specal Investigators

Education/Credentials
I have a B.S. in Finance and have completed the AIC and CPCU designations.

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