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Auto Insurance Claims/Progrssive insurance


I've contacted my carrier and gotten a claim opened up, adjuster came out later in the week to inspect the damage and undoubtedly lowball me on what they will pay for repairs (Progressive).

took a number of pictures right after the storm that included shots of the actual hail I've been researching like crazy online but just curious if there are any tips and tricks to deal with these folks from anyone who's been through a hail damage claim of the sort?

Thank you for your question. I can offer some viable tips.

1. Never Take Advice on How To Collect Monies Owed to You From Those that Owe it!

Seek out a quality repairer to assist you in the assessment of what is needed to properly repair your vehicle and the cost for same. Ask the shop if they have any agreements or relationships where insurers send them work...if they very cautious. Seek out a shop that works WITH insurers but WORKS FOR YOU!

2. Be aware of the insure's call for "Paintless Dent Repair" (PDR). if the damages are significant this process may leave minute cracks in the paint finish and while it may look OK after the repair, these cracks may grow and eventually cause unsightly paint defects and loss in value down the road (no pun intended) and the need for very costly repairs.

3. Find a shop who offers a "Lifetime Warranty" on their workmanship and paint products.

Good luck, I hope this has been of some assistance to you!

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Barrett Smith


Auto Claim and Collision Repair issues including quality and thoroughness of repair, Diminished Value, Total Loss settlement valuation, Appraisal Clause matters, Expert Testimony, pre-purchase inspections and others. While having been a Senior Claims Adjuster, I am not licensed to practice law and cannot provide legal counsel. I will provide replies as friendly and informal advice based upon my experiences and those of our clients as possible. For more information on our offerings please visit For more informatin on our offerings please visit


I grew up working in a family owned auto body repair business my father owned and operated in Alaska and after leaving the US Air Force I started my own repair facility in Florida. I later became a senior claims adjuster for a national auto insurer and later managed two GM dealership collision centers. I started another shop which was recognized as a "Top Shop" in central Florida for over 15 years winning numerous local accolades and awards such as Business of the Year. In 2001 I developed Auto Damage Experts to provide its services nation wide and to all segments illustrating balance and equity for all ADE clients. For more information please visit

ASA (Automotive Service Association), SCRS, CCRE and others... For more information please request CV or visit

Local and national publications including but not limited to Auto Body Repair News (ABRN), Body Shop Business (BSB) and others. For more information please request CV or visit

ASE Master Certified in collision repair/refinishing including damage diagnosis and estimating. Please request CV or visit

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As a quality Collision Repair facility owner, we received Top shop, Small Business of the year and other awards and accolades. Please request CV for additional information in this regard.

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ADE provides services to all segments including Legal professionals, Consumers, Auto Dealers, Insurers, Governmental and judicial entities. For more information please request CV or visit

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