|Rating(1-10)||Knowledgeability = 10||Clarity of Response = 10||Politeness = 10|
|Comment||Thanks Richard, advice apparently was on, this am 11/11/15 guess who called? You guessed it, Geico. They were very apologetic re the "misunderstanding", sent an e letter with hardcopy to follow re "you get your vehicle fixed wherever you want, we will pay for all OEM parts, let us know where our adjuster needs to go", rental car,etc. We'll see, but the guy sounded straight up, see if I get the hardcopy letter. BTW 2002 Chev 1500 LS 2wd, 175000+ miles, I guess when your insured rear ends a vehicle at 40+ mph, punches it into another, it changes your response, thanks again, I was ready to go full asshat on them.|
Answers by Expert:
Auto insurance claims procedure, auto coverage, liability issues, auto damage questions, how to deal with the insurance company, loss of use and diminished value.
I have been involved in the insurance industry for over 25 years. I have experience in underwriting, sales, claims adjusting, auto damage estimating, auto value appraising and diminished value appraising. I have testified as an expert witness over 35 times.
Society of Certified Auto Appraisers
Completed all required courses for the Florida Property-Casualty agents license and the Florida claims adjusters license. I have attended various courses on auto damage estmating, vehicle appraising and am ASE certified in collision damage analysis.
My company has done work for consumers nationwide.