Auto Insurance Claims/Hit and Run

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Question
Hi, before I begin, I would just like to thank you for volunteering your time. Well my husband was involved in a hit and run accident, he was on his way to work with a co-worker/friend, when a car ran a stop sign, taped the rear of the car and spun my husband out and the car hit a pole totaling our car. A witness did get the plate number and gave it to the police. it will be a week tomorrow. after the accident i found out that we didn't have underinsured driver on our policy. our car was being financed and we looked up the blue book value of the car and it is about 2,000 dollars less than what we still owe on the car, and no we didn't have gap insurance. My question is; What can we do to assure that we don't come out owing money on our car, is this other person relyable for our losses? losses including medical, and the time off work that my husband has had to miss over his injuries. If you could give me any kind of advise on this i would apprecati it.
Thanks again,
Julie

Answer
What an unfortunate situation Julie.  Hopefully your husband's injuries were not too serious.  If you'll read some of my older posts you'll see that I harp on UM coverage a lot and this is why.  Add it for the future and set the limits high.  

Can I assume that because the vehicle is financed, that you are carrying collision coverage?  If so, it's time to go ahead and file a claim for your insurer to handle the property damage to your vehicle.  You will have to pay a deductible but if they are able to track down the other person and collect from their insurance company, you'll get that deducible back.  If the other party is uninsured, then there is a good chance that you'll never see the money.  For the most part, the folks who hit and run are uninsured dead beats.  It's possible though that the person had a drink too many and just made a poor choice.  As long as the other vehicle wasn't stolen, then the witness’s info should be able to track down the driver.  However, this will take some time which is why you want to go ahead and use your own coverage.  
If you happen to have medical payments coverage, you can use that for the meds and if not, your personal health insurance may kick in.  
As far as wages, pain and suffering etc., the only source for that would be from the other driver or his insurance company, if found.

Lastly, you are only owed the value of the vehicle, regardless of who is paying for the loss.  Unless you have Gap insurance to cover the loan balance deficit, it will have to come out of your pocket.  You may want to add Gap on your next car loan.  It may not seem fair, but you have to realize that the person that hit you is only responsible for actual damages, not the fact that the car has depreciated faster than its loan balance has dropped.
Good luck!

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Auto damage, liability, insurance fraud. I am a full time auto insurance adjuster with experience in collision, theft, liability and fraud investigation. I am also an ASE Master Auto Tech and I-Car Collision Platinum certified. My experience includes 15 years in the auto repair industry, a B.S. in Criminal Justice, Law enforcement and auto insurance. ****** NO "PRIVATE" QUESTIONS WILL BE ANSWERED. I HAVE FOUND THAT NEARLY ALL PRIVATE QUESTIONS COME FROM PEOPLE WHO ARE CONSIDERING OR ATTEMPTING TO COMMIT FELONY INSURANCE FRAUD AND I'M NOT HERE TO HELP YOU! ****** I AM HERE TO ANSWER AUTOMOTIVE REPAIR, CLAIMS PROCESS AND SOME SIMPLE LIABILITY QUESTIONS. I CANNOT ADDRESS COMPLEX LIABILITY SCENARIOS WITHOUT HAVING ALL OF THE INFO FROM BOTH SIDES IN FRONT OF ME. QUESTIONS ABOUT PREMIUMS OR HOW INSURANCE IS RATED SHOULD BE ADDRESSED TO YOUR PERSONAL INSURANCE AGENT WHO KNOWS A WHOLE LOT MORE ABOUT YOUR HISTORY THAN I DO. I'VE NEVER SOLD INSURANCE AND DO NOT KNOW IF YOUR INDIVIDUAL INSURANCE RATES WILL GO UP IF YOU MAKE A CLAIM. THOUGH I'VE HANDLED SOME VERY MINOR SOFT TISSUE INJURY SETTLEMENTS, I PREFER NOT TO ANSWER INJURY RELATED QUESTIONS. I'M NO INJURY EXPERT AND I'LL LIKELY SAY SOMETHING TO HURT SOMEONE'S FEELINGS AS I BELIEVE THAT MANY SOFT TISSUE PAIN AND SUFFERING CLAIMS ARE OVER DRAMATIZED. UNLIKE MANY OTHERS, I AM ON THIS FORUM AS A VOLUNTEER WITH NO PRODUCTS OR SERVICES TO SELL AND PROMISE AN UPFRONT ANSWER BASED ON MY EXPERIENCE IN BOTH SIDES OF THE INDUSTRY. IF YOU PROVIDE ME WITH A HONEST VERSION OF EVENTS, I PROMISE A CANDID AND HONEST ANSWER IN RETURN. I CANNOT ADDRESS ALL CLAIM SCENERIOS DUE TO DIFFERING STATE LAWS AND REGULATIONS, BUT WILL DO MY BEST. PLEASE REMEMBER THAT AN HONEST ANSWER MAY BE ONE THAT YOU DON'T LIKE SO IF THAT IS GOING TO BE A PROBLEM, PLEASE DON'T ASK THE QUESTION. LASTLY, I DO NOT ACCEPT RATINGS AS I DON'T DO THIS FOR RATINGS AND WISH TO SPEAK FREELY.

Experience

20 years in automotive industry, Currently in insurance claims, worked actively as technician and shop owner until about 10 years ago. Current ASE Master Auto Tech and I-Car Platinum Collision Certifications, B.S. Criminal Justice and 10 year auto insurance/extended warranty background

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