Expert: Anne - 12/14/2007

Question
I was in a car accident on oct 26,2007, reported to the insurance company. adjuster came out estimated damages $4700. Two weeks later the called me and said they was totaling the vehicle out. almost two months lean holder waiting for payment, I am also waiting to get difference to get another car.Insurance company didn't pay for rental. Who do I need to contact in this situation?

Answer
Hi Monique,

it sounds like you are getting the run around. Two months and no payment does not sound correct. The loan is probably accruing interest that you will be responsible for. Not paying for the rental too, it just does not add up.

Has the insurance company say that they are accepting 100% liability? They probably have, but this is the type of situation when the insurance company has not accepted 100% fault and they are dragging their feet.

Where can you go? 1. you can contact the office of the insurance commissioner or the department of insurance (it is called different things in different states). In many states this is a good way to get the insurance company moving, in some others, not so much.
2. Consult with an attorney. This is will always make them give you an straight answer.

Good Luck,

CQ J.D. (Juris Doctor)
http://www.auto-insurance-claim-advice.com