Auto Insurance Claims/claim status

Advertisement


Question
i submitted a claim almost 2 weeks ago to the driver who hit me insurance company they have not contacted me about the status. How long do they have to contact me with the status?...IL

Answer
Hi Kim,
Most states also require that you report the accident to your own insurance company so they can file proof of insurance with your state.  They can also assist you in getting a more rapid response from the adverse company.
Was there a police report or any witnesses?
The adverse company can't admit fault until they have a report from their own insured.  Many people were traveling for the holidays and that would cause a delay in reporting the accident.  Others are simply reluctant to report the accident and hope that you  will just 'go away' if they don't bother reporting the accident, which is why it's always important to have a police report and witnesses.
I suggest that you call the adverse insurance company again and ask if their insured has yet reported the accident.
I hope this has been of help.
Your feedback by rating my answer will be appreciated.
Sincerely,
Bennie
San Francisco Bay Area

Auto Insurance Claims

All Answers


Answers by Expert:


Ask Experts

Volunteer


Bennie719

Expertise

I have extensive knowledge in Personal Auto, Homeowners Insurance and Personal Umbrella coverage. I am also thoroughly familiar with claims handeling procedures. Will answer questions related to the above.

Experience

Experience in the area: Served as an expert at askme.com from 7/2000 thru 10/2002 in the catagories of general insurance, auto and home insurance. Answered 422 questions before that site closed. Licensed in California since 1961, first in Life and Health for 2 + years and as a Property/Casualty Agent/Broker since 1964. I sold my business and took early retirement in 1998. Still maintain a valid California Property/Casualty Agent/Broker license. I have been a volunteer at allexperts.com since 2002. I can provide assistance in the following fields: Property and Casualty Insurance, Insurance Law, Auto Insurance Claims.

Education/Credentials
not applicable

©2012 About.com, a part of The New York Times Company. All rights reserved.