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About Claims Guy
(Top Expert on this page)

Expertise
I am currently an Auto Claims Manager for a large insurance company. I have 18 years experience in the industry, having worked as a Claims Adjuster, Injury Settlement Negotiator, Claims Manager, SIU/Fraud Investigator, and Compliance Officer......I can answer questions related to any aspect of Automobile insurance claims and coverages. I can provide an inside look at how insurers operate. I always treat my customers fairly and want to help make sure you are treated fairly. However, please keep in mind that being treated fairly according to the law does not guarantee that you will get what you want. I can also answer some questions regarding Homeowner's and other types of insurance claims. I have handled all types of auto insurance claims and coverages. I am NOT an automotive repair expert but can give advice re how insurers handle complex repair issues. Please keep in mind that every state has its own set of laws pertaining to rules of the road, liability, and insurance. No one is an expert on every state. I am most familiar with laws in Maryland, DC, West Virginia, and Virginia, but will attempt to answer questions for other states.

Experience
I am currently an Auto Claims Manager for a large insurance company. I have 18 years experience in the industry, having worked as a Claims Adjuster, Injury Settlement Negotiator, Claims Manager, SIU/Fraud Investigator, and Compliance Officer.

Education/Credentials
I have a B.S. in Finance and have completed the AIC and CPCU designations.

   

You are here:  Experts > Autos > Auto Insurance > Auto Insurance Claims

Questions Answered By Expert  Claims Guy 
In Category  Auto Insurance Claims

SubjectDate Asked

What's a possible Settlement Range11/21/2009
  Q: Feb 2009 I was passenger in a DC Taxi. The driver who rear-ended the taxi 100% at fault. I live in ...
  A: Most attorneys will not charge for an initial consultation, but you should verify this before you ...
Attorney or Not11/17/2009
  Q: Greetings, I was in a accident on 9/21/09 and I just completed my Physical therapy and medical ...
  A: An attorney will probably get a larger settlement, but will also charge you between 30% and 50% of ...
DUI and insurance claim on damaged vehicle11/9/2009
  Q: Do the major insurers pay to fix a damaged vehicle for a single car accident where the driver was ...
  A: Yes, they will pay. The DUI does not impact the claim. It will have a huge impact on premiums. ...
Can they do this11/8/2009
  Q: I was in a car accident on 9/21/09 in Atl,Ga and my insurance company sent me a letter saying my car ...
  A: It sounds like they made a mistake about it being totaled. This does happen. When there is a lot ...
Lapse11/8/2009
  Q: I was in a wreck where an uninsured motorist hit and totaled my truck. I was not at fault but had ...
  A: I'm a little confused by the question. You seem to be saying they tripled your premium because it ...
Can they do this11/7/2009
  Q: I was in a car accident on 9/21/09 in Atl,Ga and my insurance company sent me a letter saying my car ...
  A: Air bag deployment is not relevant. A vehicle is a total loss if the repair costs exceeds the ...
Co-owner auto insurance liability11/1/2009
  Q: Rob could not answer my questions, perhaps you can. Please advise, Thank You. Auto Insurance ...
  A: (1.)Is it possible to be the co-owner of a vehicle (insured/uninsured) and not be liable (or named ...
accident on private property10/31/2009
  Q: was involved in an accident at my house where my friend left his car at my house and to my ...
  A: If you have insurance, you should let them handle this. That is why you pay for it. If not, make ...
bi injuries10/18/2009
  Q: I was involved in an auto accident this past thursday.My vehicle was impacted @ its rear while i was ...
  A: You and the carrier will need to come to an agreement on the value of your claim. You could hire an ...
side collision10/18/2009
  Q: I was recently involved in my first auto accident. I was making a left turn from a noncontrolled ...
  A: This will depend partly on state law and partly on the evidence. In some states there is a ...
Personal Injury claim10/17/2009
  Q: I was involved in a car accident on Sept 14th when another vehicle ran a red light. My passenger %26 ...
  A: PIP coverage generally will not cause your premiums to increase; this is considered no fault ...
How to demand future loss of Income and medical bills?10/17/2009
  Q: Can you answer the following question assuming you are an insured? How to list future loss of income ...
  A: In the demand letter, you simply describe it and place a dollar figure next to it. You'll need to ...
Same insurance company10/10/2009
  Q: In a accident here in Georgia and both drivers with the same auto insurance company. The other ...
  A: The insurance company has an obligation to investigate the accident impartially and treat both of ...
Bodily Injury Claim10/10/2009
  Q: I was a passenger in an automobile and the driver (not the owner/insured of the vehicle) pulled out ...
  A: Your bodily injury (BI) claim includes med bills, pain/suffering, lost wages, etc. The value of the ...
Titleing10/4/2009
  Q: I traded cars with someone and when we were filling out the title the seller filled in the ...
  A: I'm not sure I followed all that, but it sounds like the title was filled out incorrectly when the ...
With comprehensive, can I also sue hit and run driver?10/4/2009
  Q: I live in Florida, and my car was totaled about a week ago by a hit and run driver. The police have ...
  A: If she has insurance, they will likely cover your damages in full under her liability coverage. You ...
Uninsured motorist settlements in VA9/27/2009
  Q: a while back Myself, and my two babies were passengers in a car. A car full of young people were ...
  A: Your coverage will act as they insured the guy who hit you. Your attorney will try to negotiate a ...
insurance policy9/26/2009
  Q: i was rear ended and as a result my car caught on fire,i was hospitalized for 3 months with multiple ...
  A: I'm very sorry for your loss. I'm sure it has been a very difficult experience. Unfortunately the ...
07 Dodge Ram Fire9/20/2009
  Q: My family and I went to the store on one morning. Came home and parked the truck in the driveway so ...
  A: I wouldn't worry about the fraud issue unless they say the loss is suspicious. Electrical fires do ...
Parking lot auto accident9/19/2009
  Q: I was involved in a accident about a month ago in a parking lot. I was driving down the lane and ...
  A: I don't have enough information to decide who was at fault. I can tell you that $8000 in medical ...
Uninsured auto accident9/13/2009
  Q: Residing in California. My husband was riding motorcycle when he was hit by a car who ignored a red ...
  A: I'm not clear on what you mean when you say you were told you can only recover actual damages. ...
claim offer9/12/2009
  Q: I've been paying premiums faithfully for 40 yrs. but I've never had to make a claim so my knowledge ...
  A: I'm sorry you've had a tough time. This insurance company is not behaving well and making the ...
Comprehensive claim9/7/2009
  Q: I am somewhat worried that I may not be covered after googling what happens if your car is stolen ...
  A: This will be covered. The basis for denial would be if they could prove fraud, and there is no ...
stolen vehicle9/5/2009
  Q: I was traveling about 50mph, and a man doing about 90 rear ended my boat. He totaled the boat and ...
  A: If they think the truck was stolen, then you were hit by an uninsured vehicle. If the owner was ...
Fair offer or no?9/5/2009
  Q: Earlier this year, my husband was involved in a automobile accident. He was traveling north on a ...
  A: The offer sounds low and I'm sure you can get more. The $4000 for the van is not an issue - they do ...
Appealing a surchage in MA.8/24/2009
  Q: We recently received a surcharge notice and wish to appeal it. My wife got into a fender bender with ...
  A: Unfortunately I think you will probably lose the appeal. The issue is whether or not your wife was ...
nys no fault injury8/22/2009
  Q: i was struck on my drivers side door other car ran a red light my drivers door was pushed in from ...
  A: This is not an easy question, because the connection is not clear cut. You should make a claim, and ...
UIM8/21/2009
  Q: Last September I was involved in a pedestrian-auto accident. I finished all my treatments and have ...
  A: Ask to speak to the manager and ask for a quick resolution. Be persistent but polite. Do not be ...
claim when 50% responsible case8/21/2009
  Q: this week when coming out a parking lot, my car's rear got hit by another guys car rear. there is ...
  A: They are only agreeing to pay 50%. So if you want the claim to be fully paid, you will need to go ...
Repair estimate check8/10/2009
  Q: I was rear ended a couple of weeks ago and statefarm took 100% responsibility of the case. I got a ...
  A: You can ask for the $3000 and they should pay you. But if you intend to repair the vehicle, you ...
Insurance Claim8/8/2009
  Q: An insured driver backed into my car while it was parked. He came to my door to report he hit my ...
  A: Normally people just sign the check over to the the repair shop. You could deposit it and write ...
UIM8/2/2009
  Q: Last September I was involved in a pedestrian-auto accident. I finished all my treatments and have ...
  A: You should be eligible for UIM on your fiance's policy if you are a resident relative of the named ...
Borrowed car or car rented from person8/1/2009
  Q: My husband and I will be renting a house and car from an individual in Hawaii. We have collision ...
  A: I think you are probably correct. it will depend on the specific language in the policy contract. ...
Stolen car claim7/26/2009
  Q: My car was stolen, and after I filed a claim my case was transffered to An investigator. The guy ask ...
  A: The investigator works in their SIU, or Special Investigative Unit. This means they suspect that ...
Rental Claim7/12/2009
  Q: "Policy Effective: 11/30/2008 Policy Canceled (Insured Request): 2/11/2009 Date of Loss: 1/19/2009 ...
  A: Don't worry about the lawsuit compaint. The insurer should hire a lawyer to defend you in the ...
Rental Claim7/11/2009
  Q: "Policy Effective: 11/30/2008 Policy Canceled (Insured Request): 2/11/2009 Date of Loss: 1/19/2009 ...
  A: I would call the state dept of insurance and file a claim immediately. I believe their ...
auto insurance7/5/2009
  Q: My daughter lives in MO and bought a 2008 car last year which is fully insured. She has an ...
  A: She has misrepresented a material fact on her insurance applications. If a loss occurs and the ...
career question7/4/2009
  Q: A career question for the experts: I'm 53 yrs. old, retiring from 32 yr job. Is auto claims ...
  A: We have hired several people in your position. But there are some things to consider. The job of ...
Why does auto insurance like to issue a “supplementary check”?7/4/2009
  Q: When an appraiser inspected my car, I gave him a repair store estimate and told him his estimate ...
  A: Estimateas are just that - estimates. They are subjective, not precise. The body shop estimate ...
Liability, work product doctrine6/30/2009
  Q: Other driver backed his company pickup into me causing $2000 damage to my car. Police report stated ...
  A: They do not have to release their documents. This is protected by legal priviledge. However, that ...
do I need a lawyer?6/30/2009
  Q: OK, I dont have insurance. My car was totaled while it was parked (a 4 car accident). Noone is ...
  A: You can hire a lawyer, but the cost might not be worth it. It depends on how much your car was ...
How to request to access the fault?6/27/2009
  Q: My car was hit by the other vehicle that was backing up. The police report was the officer is unable ...
  A: Yes, you can still request that they determine liability. They probably did but just did not ...
BI Claim Valuation and Automobile Residual Value6/27/2009
  Q: I have two questions for you. 1. My 16 year old daughter was struck by a municipal snow plow a few ...
  A: I'm going to guess your medical bills are about $200. If that is the case, I'd say $1000 is fair. ...
BI Claim Valuation and Automobile Residual Value6/26/2009
  Q: I have two questions for you. 1. My 16 year old daughter was struck by a municipal snow plow a few ...
  A: (1) The value will depend in part on the amount of medical bills she incurred. Did she see a ...
Total Loss - Changed to Repairable6/20/2009
  Q: I have a 2004 Jaguar XType. I recently hit a deer. The estimator employeed by the collision center ...
  A: When an insurer, or anyone else for that matter, decides whether a car is a total loss, the issue is ...
False statements to Auto Insurance6/20/2009
  Q: I have NO insurance. My "friend" hit me, tore off my front bumber(trying to anticipate where i was ...
  A: Unfortunately it is very common for there to be conflicting statements about parking lot cases. ...
g-35 considered totalled6/7/2009
  Q: i just got into an accident with my 04 g35 with 43000 miles on it, Farmer's labeled my car as ...
  A: With that type of damage, I would not recommend keeping it. It is VERY likely that is a ...
How to evaluate the compensation?6/7/2009
  Q: You are currently an Auto Claims Manager. It should be proper for you to answer this question. In an ...
  A: The claim rep will try to estimate what a judge or jury would award you if you filed a lawsuit ...
The claim process6/6/2009
  Q: My car was hit by another car on August 16, 2009 where the other driver was at fault and admitted ...
  A: I'm going to assume you meant May 16, 2009 in this answer. If this is incorrect, let me know as my ...
Hit & run6/6/2009
  Q: The car is registered under my name; however, my husband is the one who drive the car. I have ...
  A: You need to report the claim to your insurance company immediately and tell them the truth. They ...
Desperate need help5/25/2009
  Q: Here is my story--more than a month ago, another driver hit my car while I was backing up my car at ...
  A: You cannot sue the insurer - you have no cause of action against them. You can sue the other ...
Desperate need help5/24/2009
  Q: Here is my story--more than a month ago, another driver hit my car while I was backing up my car at ...
  A: Nina, I'm sorry you are having to deal with this. Unfortunately, this is a very common scenario. ...
Auto Accident5/24/2009
  Q: I live in North Carolina.I was sitting at a stop light.when the light turned green the car behind me ...
  A: You are correct. File a claim with his insurer. If they do not pay promptly, you will need to use ...
Property damage5/23/2009
  Q: If an insured's car clearly was the sole cause of property damage (destruction of part a brick wall ...
  A: You should tell the claim rep everything you know and let them decide how to proceed. It seems ...
tractor trailer accident average settlement5/17/2009
  Q: i was involved in a 7 vehicle pile up caused by a tractor trailer driver my truck was totaled along ...
  A: The value of your claim is what we would expect a judge or jury to award you if you went to trial. ...
no insurance wreck5/16/2009
  Q: I recently had trouble with my primary vehicle and had to buy another. I didn't get insurance yet ...
  A: This will depend on the language in your policy. Some policies will provide coverage for an added ...
tractor trailer accident average settlement5/16/2009
  Q: i was involved in a 7 vehicle pile up caused by a tractor trailer driver my truck was totaled along ...
  A: Regarding the truck, they owe you the actual cash value of the vehicle prior to the loss. This is ...
Purchase of restored insurance auction pickup truck5/10/2009
  Q: I am considering the purchase of a pickup truck that was involved in a rollover accident. The truck ...
  A: I would have a mechanic inspect the vehicle before purchasing it. Probably a body shop technician ...
Total loss of vehicle with a washed title5/10/2009
  Q: I was rearended and pushed into the vehicle in front of me causing enough damage for the insurance ...
  A: "Is is common practice by insurance companies to reduce the amount of the fair market value by 50%." ...
Cancellation of the travel due to the accident5/4/2009
  Q: Can I include a loss of the nonrefundable visa application fees in a personal injury claim due to ...
  A: Yes. Personal injury claim valuation is very sujective and a lot of things can be included like ...
car damage4/27/2009
  Q: my car was damaged in a McDonald drive through, the insurance company only wants to pay the lowest ...
  A: Insurance companies normally write their own estimates. Smaller companies who do not have any ...
Can I get reimbursement for ordering a medical report?4/19/2009
  Q: you are an Auto Claims Manager. Can I ask you a question about filing claim? The at fault driver’s ...
  A: Evaluating an injury claim is very subjective. The value could be 3-5 times, or it could be a lot ...
Can I get reimbursement for ordering a medical report?4/18/2009
  Q: you are an Auto Claims Manager. Can I ask you a question about filing claim? The at fault driver’s ...
  A: This is negotiable, just like almost everything in a bodily injury claim. When an attorney is ...
medical release4/4/2009
  Q: One week ago I was driving down the road and a 78year old man pulled out of a housing complex and ...
  A: It is common for claimants to sign an injury release. The insurance company will need to know all ...
Auto Accident/Personal Injury3/30/2009
  Q: I was rear ended with little damage to my car. The driver was arrested for driving on suspended ...
  A: Evaluating an injury claim is a very subjective process. The adjuster tries to estimate what a ...
Medpay on no fault accident in VA3/23/2009
  Q: I was rear ended in an accident that was not my fault and rushed to the hospital because of neck and ...
  A: I was wondering if I collect medpay from my insurance company will it have to be paid back. -- No. ...
Asset protection3/15/2009
  Q: I was involved in an accident last year with a bicyclist in southern California. My insurance ...
  A: The best thing you can do at this point is ask your insurance company to assign a defense attorney ...
Auto accident3/14/2009
  Q: My daughter drove my car and got into an accident. My son is in the car and got injury badly. My ...
  A: Your policy will defend your daughter against any liability claim brought by your son. You can do ...
How do I know how much to settle my claim for?3/8/2009
  Q: I was in an auto accident on Christmas 08 and am about to settle my claim next week. I was the ...
  A: In my opinion, your case is worth about $13,000-$15,000. When negotiating, start higher than you ...
Auto accident3/6/2009
  Q: he is the short version. other guys fault and i am working with the adjuster with no attorney. My ...
  A: The property offer seems fair. He owes the amount you could have sold it for prior to the accident. ...
Waiing too lomg2/28/2009
  Q: I was involved in a car accident in January 2007, I was not at fault. Right before the 2 yrs statue ...
  A: Sorry for your ordeal. It seems clear the insurance company does not see things the same way you ...
Pain and Suffering for Soft Tissue Injury2/22/2009
  Q: In July of 2008, I was rear-ended on my way to work by another driver who was found 100% liable by ...
  A: I think your offer is very fair. Now this is based on what you have told me. I do not know if ...
Valet damaged rental car2/15/2009
  Q: I rented a car from Hertz in Florida after reviewing my personal insurance policy to make sure I was ...
  A: You really do not have a choice. You need to file a claim with Travelers and let them subrogate ...
Pedestrian hit by car claim value.2/14/2009
  Q: I did not have to have surgery because I responded well to orthopedic surgeon changes in physical ...
  A: My opinion is that your claim value falls in a range between $35,000 and $50,000. Anything in that ...
I hit some one....had no insruance till later that day. No injuries. Texas2/8/2009
  Q: First off let me say I am a foreign student in the USA. I just got a car on 6th evening from a ...
  A: First, make sure you tell the truth. If you lie about the timing that is fraud and it is a felony ...
Cancelling a Claim2/7/2009
  Q: Can I cancel an auto insurance claim once the process has been started? Someone I know recently ...
  A: Yes, as long as you are not at fault, you are not required to follow through on a claim. The only ...
Personal Injury Settlement2/4/2009
  Q: The day after Christmas, my mother and I were "after Christmas" shopping ... en route back to my ...
  A: Sorry to hear about your accident. You have a very serious injury and there are a lot of factors ...
Pedestrian Hit by Car2/2/2009
  Q: I am the pedestrian that was hit by a car during my lunch break. I am just about finished with my ...
  A: I need a little more info to answer your-what type of treatment did you have? Was there any ...
Rear-ended and denied claim1/31/2009
  Q: I was rear-ended recently. After I was hit, the other driver pulled away from the scene, so when ...
  A: My suggestion is that you pay to have the car repaired. If the damages exceed your deductible, your ...
Insurance Claim Denial1/24/2009
  Q: My son was recently involved in an accident on the highway due to inclement weather conditions. The ...
  A: This does not sound right. I don't know which state your policy is in, so I don't know the law, but ...
Victim Paid by Insurance AND BY ME, too!1/18/2009
  Q: Regarding minor $647 door ding repair to parked car when I accidentally backed into it 10-24-08 in ...
  A: technically, it is not fraud against you, but it might be insurance fraud against their company. I ...
Pedestrian Hit by Car1/17/2009
  Q: I was hit by a car while walking during my lunch break on 9/5/08. Other party left scene however ...
  A: The value of your claim will not be reduced by any other payments you receive from other sources, ...
Insurance valuation dispute1/16/2009
  Q: A car hit our house. The driver's insurance company sent an independent appraiser as they are only ...
  A: I would call the insurer and say that you'll be happy to use their estimate if they can produce a ...
collision claim1/2/2009
  Q: I added a collision coverage to my current insurance premium yesterday and had collision with a ...
  A: Unless there was a parking lot surveillance camera, there probably is not any other evidence to ...
Settlement Question1/1/2009
  Q: On December 9, 2008, my husband and I were hit by a drunk driver while on our way to the store ...
  A: The $3000 for the down payment is not in any way related to the settlement. They owe you for 2 ...
Hit and run accident, settlement12/31/2008
  Q: Myself and my two daughters were rear ended at a stop light by whom we believe was a drunk driver. ...
  A: There are two types of coverage that apply: (1) 1st party medical coverage, which may be called PIP ...
rear ended while stopped at a light12/30/2008
  Q: I was rear ended while stopped at a light when a truck hit the car behind me and that car hit my ...
  A: Normally, the rule of thumb is that you should not settle an injury claim until you have completed ...
No resolve with MY auto insurance12/29/2008
  Q: My car was hit in a mall parking lot while it was parked and I was in the mall and MY insurance, ...
  A: Every state has an insurance department that regulates insurers. Do a web search for the department ...
Recent Accident12/28/2008
  Q: I have great coverage with AAA. Last night my 19 year old smashed my 1996 Chevy Suburban in an ...
  A: If it is economical to repair, the car is repaired; if not, it is totaled. Normally the repair ...
Excluded Driver12/27/2008
  Q: My wife was hit by a vehicle that was hit by a 17 year old female that was "Excluded" for the ...
  A: Russell, Sorry about your bad fortune. If you have Uninsured Motorist coverage on your policy, ...
Insurance Claims12/26/2008
  Q: While driving in the parking lot of my apartment complex, I slipped off and hit two parked cars (I ...
  A: Yes, this is two separate accidents and should be handeld as two different claims. Collision ...
Settlement12/24/2008
  Q: I was rear ended a few months back, now the other party's insurance wants to settle. They only ...
  A: Pam, I will need additional information to answer your question. Please send me a follow-up with: ...
left hand turn12/23/2008
  Q: while making a left hand turn I was broadsided by the other car estimated to be traveling at 75 mph ...
  A: It sounds like both parties are at fault - you for failure to yield right of way, and the other ...
Getting the Run Around12/22/2008
  Q: Recently I was involved in an accident where I was heading southbound on the 4 lane road and the ...
  A: It sounds like the other driver has given Progressive an accident description that differs from ...
Partial Medical Bill Payment Liability12/21/2008
  Q: Bills were submitted to insurance by the chiropractic doctor totaling about $4000 for medical care ...
  A: This places you in a tough spot. Yes, the chiro can do this and they normally make you sign ...
Help! What to do?12/20/2008
  Q: I was involved in an accident exactly 1 week ago where this guy ran through a STOP sign and ...
  A: Normally I would say to bring it to a shop, because the adjuster can write a more complete estimate ...
Mom involved in crash12/14/2008
  Q: My mother was involved in a accident that was not her fault. She owns an older model car that the ...
  A: The offer will be based on the actual cash value of the vehicle immediately before it was damaged. ...
insurance claim payment12/7/2008
  Q: I was rear ended the other day, I have already had a adjusted look at the vehicle, she said that the ...
  A: If the payment is from the other driver's insurance company, you can do whatever you want with it ...
Auto claim12/4/2008
  Q: So, I made a claim and it was wrong. I though that my car had been vandalized in a parking lot. The ...
  A: You would not get in trouble if you thought you were telling the truth. You only have a problem if ...
Settlement- RE pain and suffering12/2/2008
  Q: What would be a fair request for pain and suffering? Ok, this is the situation. My two children ages ...
  A: The insurance company will try to settle your case for their estimate of the amount that a judge or ...
total loss vehicle12/1/2008
  Q: I was recently in a car accident that resulted in the front end of my car significantly damaged, the ...
  A: First, the adjuster will write a repair estimate to see if it should be repaired. If it is ...
Settlement- RE pain and suffering11/24/2008
  Q: What would be a fair request for pain and suffering? Ok, this is the situation. My two children ages ...
  A: I will need more info to answer your question fully. How much do the medical bills total for each? ...
Should the premium have change after the market value of the vehicle is down?11/22/2008
  Q: I have noticed the premium of the car insurance usually has no change after year by year unless you ...
  A: There are a lot of factors that go into determining premium for a policy. Insurance companies ...
Coverage11/17/2008
  Q: If an intoxicated passenger jumps out of your vehicle while it is moving and claims the tire hit ...
  A: There are two coverages that might apply here. The first is bodily injury liability. This covers ...
Failure to yield liability11/16/2008
  Q: Your question was I was pulling out of a parking lot. I looked left (west) into the sun and saw ...
  A: I need a little more information. Specifically about how he fell. Did he come to a complete stop, ...
Auto Insurance Claims Dispute.11/9/2008
  Q: and thanks for taking my question. I was involved in an automobile accident last week. I was hit ...
  A: Travelers is correct in offering you the actual cash value. This is what they owe according to the ...
Auto Insurance Claims11/2/2008
  Q: .. My name is Clay and I live I live in Tennessee.I was involved in a accident in Tennessee in ...
  A: (1) All insurance policies require that their insureds cooperate with them in the investigation and ...
airbags11/1/2008
  Q: i was driving my car when i got rear_ended by another one coming at 100 mph, after that my car went ...
  A: (1) I would choose a lawyer near the accident scene, as those laws will apply. (2) This is a ...
airbags10/31/2008
  Q: i was driving my car when i got rear_ended by another one coming at 100 mph, after that my car went ...
  A: From what you described, it sounds like you probably have a strong case against both the car maker ...
Insurance Adjuster10/26/2008
  Q: I was wondering how long it takes for an adjuster to get back with you after he has seen the damage ...
  A: This is definitely not standard policy. This is an example of really bad customer service. They ...
Personal Injury claim10/25/2008
  Q: A few months ago I was a passenger in a family memebers car. The driver (a family member) lost ...
  A: My first reaction is that you really need to have a lengthy conversation with your lawyer regarding ...
Difference between total loss reparation and price of a used car10/20/2008
  Q: A driver not observing a non functioning light as a three way stop totaled my car. Her insurance ...
  A: Sorry, but no you would not have a claim. The insurance company is responsible for paying you the ...
car accident10/19/2008
  Q: I was in a car accident and the police determined the other drive at fault. we filed a claim with ...
  A: State Farm will go after the other insurance company for the money they pay out as well as your ...
bent frame10/18/2008
  Q: So, yesterday some guy ran a stop sign and I ended up smashing into the side of his car. My question ...
  A: Frames can be safely repaired and this is done all the time. The real question will be how much ...
auto claim10/12/2008
  Q: My car was damaged and my insurance company refused to pay as per and estimate and said they would ...
  A: In short, the answer is no. This is very common. My advice is to just go with the insurance ...
Liens on PIP Settlement.10/6/2008
  Q: After two and a half years, my attorney finally got my case to go to trial for an auto accident. I ...
  A: OK, you've asked several questions.... "My question is, even though the jury was not called in, ...
Pedestrian car accident10/5/2008
  Q: 30 days ago I was crossing an avenue with the light in my favor(red to the cars), a car came to the ...
  A: Sorry about your injury Anibal. I need a lot mroe information to answer your question. Has the ...
hit and run10/4/2008
  Q: I was injured in a hit and run a little over 3 years ago. I ended up with 5 herniated disc. My ...
  A: The short answer is that yes, future medical bills should be considered as part of your claim. But ...
How to start a negotiation?9/20/2008
  Q: Usually there are two ways to start a negotiation for a settlement for an auto accident injury case. ...
  A: In the end, it probably does not matter too much as the claim rep is going to come up with a ...
rear end hit and run9/13/2008
  Q: i(d-2)in(c-2) was rear ended and the driver(d-1)in(c-1) then drove away. there were three juvenile ...
  A: Insurance generally follows the vehicle, so it is very unlikely that the driver's (d-1) insurer will ...
buying my car back9/12/2008
  Q: i am currently insured with state farm..my car has been stolen and i found out today that my car was ...
  A: KBB and NADA for consumers are not very accurate. They are free services and you get what you pay ...
Uninsured Motorist Accident9/11/2008
  Q: - I was involved in an accident 3 years ago. I borrowed a utility trailer from a neighbor. Although ...
  A: (1)You are not automatically liable because you were uninsured. These are two separate issues and ...
Insurers responsibility9/10/2008
  Q: I was involved in a wreck on my motorcycle where the other party made an illegal turn and I hit them ...
  A: The insurance co is legally responsible for the cost of a rental bike while yours cannot be used. ...
Accident in borrowed vehicle9/9/2008
  Q: I was riding a classmate's moped in a parking lot and when I stopped, I accidentally dropped it and ...
  A: Based on your description, it sounds as though you were negligent in damaging the moped. (If there ...
Small Wreck8/30/2008
  Q: About a month ago, I was turning in a double turning lane on the outside lane. The inside lane ...
  A: Sure, there is no reason why you cannot file a claim. Make sure you give the insurance company all ...
losses/diminished value8/29/2008
  Q: ok short version/ our son was rear ended by a drunk driver while sitting at a red light who in turn ...
  A: At this point you should call GEICO and the body shop and explain your concerns. It appears the ...
Three Car Accident8/27/2008
  Q: I was in an accident on the 101 freeway in Los Angeles on July 29th. A car in front of me slammed on ...
  A: What a mess. This claim was handled very poorly by USAA, which is unusual as they are a good ...
auto accident8/24/2008
  Q: Say a person is involved in a auto accident. Calling this person bob. The other person is at fault ...
  A: I'm glad to hear that things are working out well and the doctor does not expect anything serious. ...
auto accident8/23/2008
  Q: Say a person is involved in a auto accident. Calling this person bob. The other person is at fault ...
  A: Ok, you guys need to slow down a little bit. Don't be in such a rush to settle this claim. The ...
Uninsured vehicle hit while parked infront of house8/22/2008
  Q: My son works out of town and had his pickup truck parked in front of our house while he was away. ...
  A: There are two issues here: (1) civil liability....based on what you described, in my opinion the ...
auto loss claim8/21/2008
  Q: I would really appreciate some insight in regards to my total loss claim with my insurance co. I do ...
  A: Sorry you are having a difficult time. They definitely should provide you clarification regarding ...
50 50 liability8/20/2008
  Q: I was recently in a car accident. As I was approaching an intersection (which was green) I ...
  A: Saad, Sorry about your accident. I'm not sure why they would say 50-50. Based on the description ...
valuing a totaled truck8/19/2008
  Q: Our truck was totaled by a relative that we lent it to. Amazingly, he said he's not hurt. I want to ...
  A: I'm sorry about your loss. First, please do not assume you will receive a low ball offer. ...
Settlement range for injury from rear-end accident8/18/2008
  Q: My son was involved in accident where his vehicle was rear-ended. The other insurance carrier ...
  A: This will depend on several factors: -please list the medical expenses in detail - dollar amount, ...
Tow and Storage8/18/2008
  Q: My wife and I were in an accident two weeks ago. The driver that hit us did so while we were ...
  A: I'm sure you must be frustrated. In every state, a claimant has the obligation to mitigate his/her ...

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