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About Rob Painter, Ase, CFEI, CAFATE
(Top Expert on this page)

Expertise
Please remember. I am not an attorney and cannot legal advice. My answers are based on my experience due to litigation I have been involved in as an expert, for both insurance companies and while oposing them opposing them. I deal with only comprehensive claims on autos related to fire and theft. I have even had the opportunity to rewrite policy coverage language as it relates to vehicle theft and forced entry for insurance defense attorneys.

Experience
Experience in the area: Working with insurance companies and attorneys on these issues for over 20 years. It is very common to have a reported stolen car with a so-called factory anti-theft system to have the theft claim denied. I have served successfully as an expert witness in the courts across the US representing the insured and their attorney revealing that the insurance expert did not take all known theories into consideration before rendering their "Forensic" conclusion. Many insurance carriers us independent "Forensic" experts to examine reported stolen vehicles commonly using flawed methodology implicating the innocent insured with the theft. My job is to determine if the insurance expert reached his conclusions based on accepted scientific principals or just net opinion with no basis other than opinion. My case record against such experts is very compelling.My resume can be seen at the catagory "Auto Theft and Prevention." In "Forensics" the scientific method must be employed. In the forensic locksmith field determining how a reported stolen vehicle was last operated, many processes cannot be duplicated and are conveniently not addressed. If they were, juries would have the opportunity to make a fair and impartial opinion at least about what the expert could or could not prove. There is a purported process determining the last key used. The chances of determining such is very rare uless the key is found in the ignition lock. Experts commonly destroy evidence as well and are rarely questioned on this event. I reveal the weakness in their testimony on such instances.
   

You are here:  Experts > Autos > Auto Insurance > Auto Insurance Claims

Questions Answered By Expert  Rob Painter, Ase, CFEI, CAFATE 
In Category  Auto Insurance Claims

SubjectDate Asked

Truck Theft11/14/2009
  Q: On a transponder key. I had a vechile stolen with it How does that happen? I though that was purpose ...
  A: Here is the story. If your ins company denied you, you are guilty till proven innocent. The ...
Total Loss Settlement11/9/2009
  Q: Mr. Painter - My car was hit in front of my house a few nights ago and the damage to the car is more ...
  A: Branded cars are worth 30-40% less. You may have a duplicate title, but obviously the insurance ...
auto policy claim11/8/2009
  Q: i moved from NY to Ga last year and did not inform geico to reflect the change. i was involved in ...
  A: Depending on your policy language, yes they can. I currently have a similar situation, however I am ...
Claim filed; don't have the deductible yet11/7/2009
  Q: I filed a claim with my insurance company today for an accident I was in (and at fault). I don't ...
  A: This is a general question requiring a specific answer. You need to ask your agent and how it ...
Bad name11/6/2009
  Q: Please see response below from Richard Hixenbaugh, particularly his comment that "...Insurance ...
  A: I really have no clue as to why this was sent to me. It isn't even a question. It appears Richard ...
Hit my own car11/5/2009
  Q: I was backing out of my driveway at night and backed into our truck, that was parked in front of my ...
  A: You can do what you want, however lying could go backwards on you and then you may get stuck with no ...
The third carrier obligation11/4/2009
  Q: Does the other car insurance have obligation of good faith to settle my loss or only my own ...
  A: AS I told you, I am answering this in the blind. I am not familiar whatsoever with no fault ...
The third carrier obligation11/4/2009
  Q: Does the other car insurance have obligation of good faith to settle my loss or only my own ...
  A: This question is too general. There are many variable in which I cannot answer if a no fault state. ...
how much time11/3/2009
  Q: In Michigan, how much time do you have to make a claim if someone hit you, but you made a police ...
  A: I am not a lawyer nor do I know the Michigan statutes that pertain to this matter. What I would ...
auto liability insurance11/2/2009
  Q: Does liability auto insurance pay to get my car fixed if i wrecked because of bad weather.
  A: Liability is what it says, liability. It covers for damages and injuries you do to others and ...
accident on private property11/1/2009
  Q: was involved in an accident at my house where my friend left his car at my house and to my ...
  A: With friends like that, you don't need enemies. I cannot address the legal implications because I am ...
Settler insists on writing chk to bodyshop not me10/31/2009
  Q: Grocery cart wrangler damaged my car in parking lot. Insurance companies are not involved. Although, ...
  A: Well, he is just looking out for himself and does not want to enrichen your pockets. I don't know ...
Driving along the freeway i hit a rock.10/31/2009
  Q: I was driving along the freeway here in CA when I hit a very small rock I didn't even realize I had ...
  A: Since I am not reading your policy, I don't even know if this damage would be covered. The best ...
Excess Mileage on Totaled Car10/24/2009
  Q: Recently my insurance company (GEICO) determined that my car was a total loss. The residual value ...
  A: You ask if this is common? Every situation is unique. I am not a lawyer and cannot give legal ...
Auto insurance10/22/2009
  Q: I have recently found out that the insurance companies offer a accident rating waiver endorsement ...
  A: I am going to assume you are in Ontario because you have a choice of companies. It gets worse in ...
PD car fire caused by other vehicle10/19/2009
  Q: My sons vehicle was parked at a public area. The vehicle next to his caught fire. The police and ...
  A: Technically, I would think they would be liable, but I am not a lawyer. It would be more interesting ...
lien holder settlement9/15/2009
  Q: I was in an accident a few months ago & the my vehicle was rendered a total loss by bout $10. After ...
  A: This is a little strange where the lien holder can keep the car and you still owe the money. Kind of ...
fraud9/14/2009
  Q: my question is ths; i parked my car on a street, told my girlfriend to move it for but she never did ...
  A: Well, you admit you lied, which is a felony in most states for a false police report. Since you ...
car theft and fire9/11/2009
  Q: My car was stolen and set on fire while I was out of town. The person handling my claim mentioned ...
  A: Many of your questions can be answered by going to http://www.autotheftexpert.com. Fraud is a ...
auto theft/fire7/31/2009
  Q: On 02/01/2009 my 2008 Nissan Pathfinder was stolen and later found completely burned and striped of ...
  A: OK, now that that issue is moot, I need to explain some things to you. Insureds think they can go ...
Claim on hit and run7/27/2009
  Q: I received a claim in the mail that I hit a parked car 90 days ago and they don't even have the tag ...
  A: I have heard of situations like this, but I would think the burden of proof would be on the person ...
insurence settlement7/15/2009
  Q: my mom was recently killed by someone who hit her while driving her car. she was divorced from my ...
  A: You are asking a question that I cannot answer. There is first, the issue of state law. Then it ...
AVIS claim7/11/2009
  Q: "Policy Effective: 11/30/2008 Policy Canceled (Insured Request): 2/11/2009 Date of Loss: 1/19/2009 ...
  A: You are asking questions I can't simply answer. Hopefully you have a sales agent and you can supply ...
Stolen vehicle7/10/2009
  Q: I gave the keys to my daughter's car to a repair person, he called and asked for 3 times the amount, ...
  A: Unfortunately, this would not be considered a stolen car because in essence, by handing over the ...
Victim claim problems7/8/2009
  Q: I my vehicle was hit in the side by a State Farm insured vehicle on private property. The driver ...
  A: By know means are your requirements of having the vehicle in pre-accident condition, no better, and ...
Claim7/1/2009
  Q: Details- -rear ended on freeway as traffic slowed for heavy traffic -cited driver, USM, no driver ...
  A: No one can give you any accurate idea as to what this case is worth without knowing ALL the ...
Fire claim denied6/25/2009
  Q: I was just informed by State Farm that my claim was denied. The reason given was that forensics ...
  A: You should feel victimized! 90% of burned vehicles can't be determined as to last operation by the ...
Q6/25/2009
  Q: I have a car that I want to sell. The title and insurance are under my ownership. A relative of mine ...
  A: I don't want your car. I was just making a point that the results would be the same if you let your ...
Q6/24/2009
  Q: I have a car that I want to sell. The title and insurance are under my ownership. A relative of mine ...
  A: You can do anything you want, but think about this--You are assisting in a fraud on the part of ...
2 cars damaged by 1 tree branch6/15/2009
  Q: Greetings Rob, I had 2 cars damaged by 1 large tree branch last Friday (fell from a tall oak tree). ...
  A: They are 2 different claims even though they both happened at the same time. Turning both claims in ...
Hydroplaned in storm, new insurance6/9/2009
  Q: I purchased an '06 Jeep in October of last year (2008) with low miles. About 2 weeks ago during a ...
  A: Trust me, if they can, they will make you responsible for one of those 20 marks if they can. In ...
Hydroplaned in storm, new insurance6/9/2009
  Q: I purchased an '06 Jeep in October of last year (2008) with low miles. About 2 weeks ago during a ...
  A: I want it known that my answer here is not to be construed as legal advice of which I cannot give ...
Auto Insurance Claim Inquiry6/9/2009
  Q: I was in an automobile hit from the rear in fall of 2008. The person that hit the rear of my ...
  A: The first thing I recommend to you is contact an attorney!!!!! If you tell me the state you are ...
Mechanic damages vehicle6/9/2009
  Q: 1996 Ford Explorer XLT, taken to mechanic to find the reason for the Check Engine light being on. ...
  A: I don't know if you are going to like what I say, but here goes: I have been in the business ...
Attorney6/8/2009
  Q: Based on your experience, why do you think insurance company sometimes hires an outside attorney ...
  A: My experience has nothing to do with why an insurance company selects to use outside law firms to ...
car accident and no insurance6/4/2009
  Q: i live in Michigan , i was backing up my car from work's parking lot when i hit the driver side ...
  A: He will be compensated from his insurance company. The insurance company will then sue you through ...
damaged title6/2/2009
  Q: Hello I was wondering if I should purchase full coverage or liability coverage insurance for my car ...
  A: You did not state what year make and model it is but the safe way to guess with a salvage title the ...
theft5/29/2009
  Q: My car was stolen 98 days ago, I did everything from phone interview, personal taped interview, ...
  A: Unfortunately, they can go as long as they want when under investigation. They are not investigating ...
Owner financing a car5/27/2009
  Q: If I sold a car & owner financed it, but still owed a bank note, & have to carry insurance on that ...
  A: Although this may seem like a great deal to you by getting rid of the car, don't do it. You are ...
Auto theft claim5/26/2009
  Q: Its been 60 days since my vehicle was stolen and whenever I call the insurance company they tell me ...
  A: I am sure I can set you up with an attorney in Houston, however there is nothing you can do right ...
liability5/26/2009
  Q: My son (not living at home) took my car without permission and wrecked it before I knew it was ...
  A: This is a question I cannot answer without all the information to your specific situation. You need ...
MY CAR WAS HIT WHILE PARKED5/25/2009
  Q: I have been waiting way too long for a settlement, about 10 months to be exact and still waiting for ...
  A: Depending on state law and the amount of money you are attempting to recieve, I wouldn't pretend to ...
totaled car5/22/2009
  Q: I was in an accident last week. It was not my fault and the lady who hit me took full ...
  A: This is the reason for gap insurance-to cover the gap between what you owe and what fair market ...
contact with the at-fault driver's insurance5/20/2009
  Q: Will try to make a long story shorter....rear-ended at 50+, pushed into oncoming traffic, hit again, ...
  A: I can relate to your story and I will tell you where I am at 12 years later. I am now on SS ...
Need Insurance Help!!5/15/2009
  Q: I was driving in traffic on the highway when it came to a stop. It wasn't a sudden stop, it was a ...
  A: Unfortunately, you are in a bad situation that I can't see an upside. In the insurance industry the ...
pain and suffering settlement5/14/2009
  Q: My father was a pedestrian hit by a car in April 2009. He had no car insurance and neither did ...
  A: I am not an attorney, but have been involved in insurance claims issues and courts for years. All I ...
Comprehensive claim5/12/2009
  Q: My vehicle was stolen, stripped, and vandalized. USAA said that there were prior damage to the ...
  A: I understand about the diminished value of the pre-existing damage, but you did not give me details ...
Insurance outcome5/8/2009
  Q: Recently I was involved in an accident where I was at fault. I was at a stop light moving forward to ...
  A: Unfortunately, it is difficult to opine in your situation without knowing all the details. I will ...
fire and theft claim5/7/2009
  Q: vandals recently burnt my commercial jeep out.now the insurance company only want to give half the ...
  A: The problem in answering this question for me is that I have no knowledge of how insurance companies ...
I hate cars!5/7/2009
  Q: My financed car was legally park on the street in small town Washington. My car was involved in a ...
  A: I hate cars too--lol I knew I should have listened to my dad. He had a used car lot and a gas ...
87yr old man runs redlight, hits my car5/6/2009
  Q: An 87 yr old man ran a stop light and T-boned my vehicle in the intersection totaling my car. I had ...
  A: Being a previous car crash accident victim in which I was rear ended while stopped at a red light at ...
Do Injury Attorneys help to get the best claim as far as damages?5/5/2009
  Q: I recently was involved in a car accident in which the other driver was at fault. My older car was ...
  A: I am going to be completely honest with you based on 11 years of court experience as an expert ...
Do Injury Attorneys help to get the best claim as far as damages?5/4/2009
  Q: I recently was involved in a car accident in which the other driver was at fault. My older car was ...
  A: Yes, it is best to get a personal injury attorney to represent you. If you tell me the state, I ...
OEM Parts Insurance Company4/27/2009
  Q: Do I have to pay the difference between an OEM part and a non-OEM part if the insurance company ...
  A: This is a slippery slope. If your insurance company would not pay for an OEM part for the vehicle as ...
OEM Parts Insurance Company4/27/2009
  Q: Do I have to pay the difference between an OEM part and a non-OEM part if the insurance company ...
  A: Excellent question! In theory, the vehicle has to be repaired to pre-accident condition otherwise ...
leased car totalled4/22/2009
  Q: My leased car was totaled, I was not at all at fault. I am currently laid off. Who will finance me ...
  A: Trust me when I say I can relate to your situation. It's not fair, I agree. The way it seems these ...
Rear Ended by Unlicensed/Insured Motorist4/20/2009
  Q: My husband was rearended by a hispanic who was unlicensed, but insured (believe it or not). His ...
  A: Yes, as unbelievable as it sounds, it is a good thing there was insurance. You ask about ...
My car was stolen4/13/2009
  Q: My car was stolen about a week ago, and I got a rental vehicle for about 8 days already. I just got ...
  A: Bad news--If they are investigating the theft, chances are almost 100% that they intend on denying ...
Will my stolen car that was recovered show up on the Carfax report?4/7/2009
  Q: My car was stolen and recovered after a week. Other than the bottom of the front bumper and the ...
  A: Don't even believe carfax is that good! Normally, the car needs to be a total loss to have anything ...
help please3/31/2009
  Q: my vehicle was stolen on a sunday and i got a call 4 days later that they recovered it but it was in ...
  A: You have a situation you really can't control here because the insurance company can do anything ...
claim-vehicle Fire3/20/2009
  Q: I recently had the unfortunate opportunity of expercing a vandalism on my vehicle and it was set on ...
  A: Welcome to the world of being guilty until being proved innocent. There is nothing you can do to ...
Asset protection3/15/2009
  Q: I was involved in an accident last year with a bicyclist in southern California. My insurance ...
  A: You can ask all the opinions you want. The only problem here is that you are asking advice that can ...
Rental car damage3/13/2009
  Q: I have never been on this site before but it looks helpful. My husband and I rented a car from ...
  A: You don't need your credit damaged as you know. Contact a supervisor of the collections. If that ...
Accident and if damages can be collected.3/10/2009
  Q: I was involved in an accident with my parent's vehicle where I hit a man that ran a stop sign. The ...
  A: I am not an expert in Michigan no-fault law. You need to have your parents contact their agent for ...
Accident and if damages can be collected.3/9/2009
  Q: I was involved in an accident with my parent's vehicle where I hit a man that ran a stop sign. The ...
  A: It sucks that in WI, we are not required to have insurance. I would think in such a situation, your ...
insurance dispute3/9/2009
  Q: The body shop has submitted supplement damages claim to insurance for 10,000 dollars. Prior to the ...
  A: Depending on your state laws will make a difference. In Wisconsin, anything over $25 the customer ...
salvage titled car3/5/2009
  Q: i purchased a car with a salvage title. I've found that most companies will not allow comp or ...
  A: As a general rule a salvage vehicle that is repaired is worth 30-40% less than a non-salvage. I ...
Car deal gone bad2/27/2009
  Q: We had sold my husband camero to his friend's girlfriend and the original agreement was for 2500, ...
  A: The best way to lose friends is to do business with them. You have a situation that is not unique ...
My insurance check claim2/26/2009
  Q: I got into a car accident and I took my car to a shop the insurance inspector gave me $4000. to fix ...
  A: The way it works is that the body shop gets the check, you pay the deductible to the shop. You sign ...
Refusing to total out a vehicle2/24/2009
  Q: We own a 2000 Chevy Silverado with 110K miles, clean and in excellent condition prior to our ...
  A: This was the biggest problem we had in repairing insurance vehicles. The owner's friends. 99% of the ...
Auto Accident Claims2/23/2009
  Q: I was driving on a regular road with a bike lane and 1 lane going in each direction. I crossed over ...
  A: I do not know if you are in a no fault state, all those issues are way too much to keep up with. It ...
enes2/21/2009
  Q: and father had 2 accident in 2008 (car was totaled 2nd time but it was old car 1996 chevy lumina ...
  A: These economic times are tight, even for insurance companies. Insurance companies are looking for ...
legal requirements of insurance carriers2/20/2009
  Q: is it legal for insurance companies to sell a liability insurance policy to someone with a car ...
  A: I don't understand the question. As for legality, it totally depends on the state, but my personal ...
car accident2/13/2009
  Q: my son just had an accident and his car was totaled. is it best for him to get a lawyer for injury ...
  A: I will say this and there are many caveats because I know nothing about your specific situation, no ...
Insurance company2/10/2009
  Q: Ok. I had an accident with a USAA insured driver and she was found guilty in court. Her insurance ...
  A: I guess my question to your latter comment would be; are you insured by USAA as well? I can only ...
Car theft2/10/2009
  Q: In October of 2008 our car was stolen in Texas. It was recovered a few days later. The insurance ...
  A: , In my opinion, a professional locksmith should never be allowed to examine a reported stolen ...
auto insurance claim2/9/2009
  Q: My problem is that my insurance company is giving me the "run-a-round". My vehicle had a roll over ...
  A: In over 20 years of dealing with insurance claims, I have never heard of the insured having to get ...
ins claims2/9/2009
  Q: My neighbor's new Toyota scion "blew up" while parked behind mine. My entire back bumper, tail ...
  A: What an interesting argument! For those that think new cars are safer and not prone to fire, think ...
Insurance company2/9/2009
  Q: Ok. I had an accident with a USAA insured driver and she was found guilty in court. Her insurance ...
  A: I realize that you don't want a legal answer, nor can I give such advice because I am not a lawyer. ...
Claim period2/9/2009
  Q: How long do i have to file a claim? I slid in my driveway 2 months ago and hit my grnadfathers ...
  A: It totally depends on your carrier and their protocol. I have filed claims three months after an ...
False Claim2/9/2009
  Q: I recieved a phone call from my landlord who told me that two of his employees saw me hit my ...
  A: It all goes back to proof. Is there paint transfer from your car to the other car? Is there any type ...
car theft2/9/2009
  Q: My truck was stolen on Nov 7, 2008 it was recovered on Nov 8 2008. It is now Feb 9, 2009 I ...
  A: Here is the story. It does not matter if you had anything to do with the theft. Your claim has hit ...
left turn accident..22/9/2009
  Q: I'm sorry but in the first question i forgot to add a word. My family was involved in a left turn ...
  A: That certainly sucks and I hate intersections like that. In fact, I will go straight a block by ...
I hit some one....had no insruance till later that day. No injuries. Texas2/8/2009
  Q: First off let me say I am a foreign student in the USA. I just got a car on 6th evening from a ...
  A: I am not going to go into the responsibility speech because it is too late for that now. You should ...
DUI collision, car towing2/6/2009
  Q: Back in Aug 2008, this drunk driver hit my car and due to impact my car landed in middle of street ...
  A: Illegal alien is one option I did not think about, that sucks! I was left disabled by a convicted ...
car accient2/5/2009
  Q: my cousin who lives with me, wrecked my car. her license is suspended, so she is "excluded" from my ...
  A: Hy Lynn, I am not an attorney, nor can I give legal advice. With that said, I will answer your ...
DUI collision, car towing2/5/2009
  Q: Back in Aug 2008, this drunk driver hit my car and due to impact my car landed in middle of street ...
  A: Isn't it nice how the cops help us? I would tell you to get in touch with the supervisor in the ...
Auto insurance claim2/4/2009
  Q: I was hit at an intersection last July, totaled my car for which the other driver's insurance has ...
  A: I expounded earlier today to someone that appeared to be trying to settle their own injury claim. ...
I need your opinion2/4/2009
  Q: 2 weeks ago i was driving down the highway and the car in front of me stopped suddenly, if i didnt ...
  A: I am not claiming to be an expert in this area, however you state you need my opinion. Unless there ...
Injury Claim Settlement2/4/2009
  Q: My husband and I were injured in a car accident. It was the other driver fault. His insurance ...
  A: I am not an attorney and cannot give leagal advice, however I will address this on a personal level ...
Car Engine water damage2/4/2009
  Q: My son drove his car on a snowy/rainy day.The state roadway was flooded and his car went through a ...
  A: We did repair on flood vehicles for insurance companies. In the situation you are referring to, yes, ...
Rental Van Stolen after returned after hours2/2/2009
  Q: I rented a budget rental van on a Saturday, I asked the agent if I can return the rental van the ...
  A: Please do not construe my answer as legal advice. I am not a lawyer. This is how I would handle it. ...
Special Investigations Unit1/30/2009
  Q: Recently when my claim was being settled, a special investigations unit adjuster called me ...
  A: Obviously, you don''t know what you are being billed for. You didn't state the type of doctor, but ...
Don't want the car totalled.1/30/2009
  Q: I rear ended someone today but I love my car and don't want it totaled. I have collision coverage ...
  A: It has been my experience with the insurance industtry is that they don't want future problems. In ...
Liabililty for road hazards1/29/2009
  Q: While driving on CA interstate 15 my vehicle was struck by debri after another vehicle ran it over. ...
  A: It has been my experience that states cannot be held resposible for anything. They cannot be sued, ...
totaled car1/28/2009
  Q: This question is for my sister. Today her fiance totaled her car. She still owes 8,000 on it and her ...
  A: Your sister needs to speak with her agent or review her policy if the vehicle is covered. Secondly, ...
Subrogation Claim Auto Accident1/28/2009
  Q: My son who is 20 was in an auto accident, it was his fault and he had no insurance at the time. ...
  A: I do not think you will like my answer here, but I have not been known to sugarcoat anything. I can ...
how long till i get a check from ins co.1/24/2009
  Q: My cars were burned 2 months ago,I am covered for arson,i have to take a polygraph test next week ...
  A: Well Dan, Depending on the state and the insurance company, when the claim is under investigation ...
release of claim1/23/2009
  Q: My friendsigneda release form whichis accompanied by a 1000 dollar check, which he has notcashed. ...
  A: I cannot give legal advise. I am not a lawyer. Normally, unless specified for other claims ...
diminished value of vehicle from an auto accident (caused by drunk driver)1/23/2009
  Q: My husband stopped to help a motorist a few nights ago. He pulled in front of his vehicle, got out ...
  A: Here is a thought. I do not know if it will work for you, but it is worth a try. If you have ...
i dont know what to do!1/23/2009
  Q: i sent u a question last night about my accident! ----------i was in a car accident today at about ...
  A: Normally I don't anser questions about collisions, but I will make an exception here. I am not a ...
withdraw a claim1/21/2009
  Q: my question is my insurance co suspected fraud and they said i can withdraw my claim. what happens ...
  A: I think if you are referring to a theft claim, you need to go to the last link on the site ...
insurance claim1/19/2009
  Q: I am a truck driver and used to park my car outside the yard whenever i pick up my truck. two ...
  A: Everything is suspicious to insurance companies these days. Its called delay, delay, delay. Isn't ...
total loss1/15/2009
  Q: my co-worker was discussing an issue that occurred in her home. her son, was in an accident. the car ...
  A: Your co-worker's son has a real problem. You may suggest that he retain an attorney for legal ...
Settling Auto Claim Outside Insurance1/12/2009
  Q: I was recently in an auto accident in Minnesota where my vehicle rear ended a vehicle at a stop sign ...
  A: Please keep in mind, I am not giving legal advice for I am not a lawyer. I will tell you what I ...
Auto Theft1/9/2009
  Q: My car was stolen a month ago and the insurance company is still investigating it because my car had ...
  A: Here is the process. Unfortunately, many innocent insureds get caught up in this as well. The ...
stolen car1/8/2009
  Q: My car was stolen on 12/15/08 and recovered the same day, the insurance company still has not sent ...
  A: It totally depends on many factors. Your policy should stte as to how long they have to rectify the ...
Car break in at the gym1/8/2009
  Q: My car was broken in at the gym. Do I have to pay my (1000) dedectuble,will my rates increase?
  A: If your deductible for comprehensive is $1,000.00, yes. Comp (theft and fire) is usually not very ...
auto insurance1/7/2009
  Q: i was involved in a accident can i use the repair shop of my choice or do i have to use the shop the ...
  A: The general rule is that you can have the vehicle repaired at the shop of your choice. Many ...
truck wrecked1/5/2009
  Q: i just got plowed at an intersection, what type of value do the insurance go by to determine what my ...
  A: Insurance companies use fair market value derrived from Kelly's blue book or other like kind ...
Rear End Accident-I was not at fault.11/19/2008
  Q: I was leaving my house on my way to work almost 2 months ago. I was completely stopped at the stop ...
  A: I want you to know I am not an expert in this subject, however I have been through the same gambit ...
Fradulent auto repairs11/19/2008
  Q: I will try to keep this short. I was rear ended at no fault of my own while driving my older ...
  A: It does not sound as though your column is broken. It sounds like a typical GM problem in which the ...
auto theft11/18/2008
  Q: A week ago yesterday i locked my purse up in my car with my keys in it. That night someone broke in ...
  A: Isn't it nice how your insurance company trusts you? You told them the story and they need "proof" ...
vehicle damages embursment11/18/2008
  Q: If I was in an accident and it was proven to be the other driver's fault and their insurance sends ...
  A: It would depend on if you have a lien on the vehicle. If you own the vehicle free and clear, it ...
PERSONAL WAGES11/17/2008
  Q: If I do not have sufficient automobile insurance to cover medical bills for the other driver and ...
  A: This is obviously not my expertise howver; I will give you some suggestions. It may be difficult ...
Claim11/16/2008
  Q: Someone backed into my SUV, which damaged the brush guard, grill, bumper, fog lights, etc. The ...
  A: The brushguard is damaged. They are just paying you for that damage. The money is yours to replace ...
leased car totaled11/14/2008
  Q: If you lease a car from a dealership and onl have it for a couple months then it becomes totaled and ...
  A: I am not a lawyer nor do I work directly for an insurance company. I do however anser a question ...
rear ended, didn't get insurance11/13/2008
  Q: I was rear ended today while stopped in construction. The other driver got out in traffic so I did ...
  A: From the information you have stated, unfortunately, I don't see any hope in this instance. Even if ...
policy limits11/13/2008
  Q: Can I force an insurance company to give me the policy limits and declaration pages of any ...
  A: It has been my experience that you can demand as much as you want, but in reality, the only way you ...
Auto Damage :(11/12/2008
  Q: Yesterday I went to a plaza that is pretty close to where I live, meaning I go there pretty often. ...
  A: Please excuse me if I sound bewildered. You could look at this from a different perspective. What ...
Comprehensive Claim11/12/2008
  Q: My car was keyed all around and my insurance sent an appraiser to determine the cost to repaint my ...
  A: Here is the problem. You might get caught and that may not be good. There is always the possibility ...
follow up to another question11/9/2008
  Q: I asked a question the other day and got a great, prompt reply from Richard. I tried to ask a ...
  A: As I keep stating. I am not an attorney, but I think you might consider getting one just in case. ...
follow up to another question11/8/2008
  Q: I asked a question the other day and got a great, prompt reply from Richard. I tried to ask a ...
  A: I am not aware of "Richard's background in the area of insurance claims. I am not an attorney nor do ...
Damage claims11/6/2008
  Q: I have a complicated situation and think I am not being treated fairly by the at fault driver's ...
  A: I normally won't render my personal opinion on such situations. I am not a lawyer and cannot give ...
additional insured11/6/2008
  Q: my aunt has agreed to lease her rv to a couple and they will take over the payments for 2 years then ...
  A: As I reinterate, I can not give legal advice and won't attempt to. In my opinion though, this could ...
How they calculate for totaling11/4/2008
  Q: My car was involved in accident with fair amount of damages. My brother in law driving at that time, ...
  A: From my experience in repairing autos for insurance companies, the insurance company is the one who ...

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