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Auto Insurance Claims/Questions Answered by Expert Richard Hixenbaugh

SubjectDate Asked
cancelation2/11/2012
  Q: I recently had an accident that was my fault I hit a driver from the back. At the time I had no ...
  A: Since there was no police involvement and the insurance claim was closed without payment, there is ...
Total Loss2/9/2012
  Q: I wrecked my can back in August of 2011. I ran a carfax on it last weekend because I wanted to ...
  A: Unfortunately, there is nothing you can do to force the insurance company to total your car. The ...
I think my friend Stephen was smart not to give his phone number2/3/2012
  Q: Today my friend Stephen and I were in the parking lot of a supermarket. He usually backs into the ...
  A: You described the situation, but you never really asked a question. If the other drivers took down ...
Forced placed ins. policies.2/1/2012
  Q: I'm trying to find out what kinda of laws there are for forced placed ins. I have a four year car ...
  A: Unfortunately, this is legal and correct. When you finance a vehicle, you are required to carry full ...
Farmers Insurance1/27/2012
  Q: My boyfriends car was keyed months ago. We sent the vehicle in to be fixed and paid extra out of ...
  A: Your boyfriend must answer all of their questions or they will deny the claim for noncooperation. ...
Auto Accident1/25/2012
  Q: I was a passenger in a auto accident in Florida. The driver was clearly at fault. Being from ...
  A: Yes, you can contact the claims adjuster of the at fault driver. Before you call you should write ...
Sun roof1/14/2012
  Q: Would the glass in a sun roof be covered under full glass?
  A: You would need to read the full wording of the policy. Just because it says full glass does not mean ...
Diminished Value - Am I allowed?12/29/2011
  Q: I have a 2011 Chevy equinox that was purchased in February, 2011. On December 17, 2011, I was ...
  A: Unfortunately you received some incorrect information. Anytime you are making a claim against your ...
rental car claim DENIED12/29/2011
  Q: I am a carrier of Geico but I was hit by a USAA insurance carrier. The accident happened on the 9th ...
  A: You are entitled to be paid for the rental for the time you hads a rental. However you are entitled ...
Fender bender12/18/2011
  Q: my husband was backing out of a parking spot and gently bumped a car parked illegally next to him. ...
  A: You can wait to see if the other guy reports it to your insurance company. He may decide it is to ...
Diminished Value Claim - Must I Keep The Car While I Wait?12/17/2011
  Q: I am currently pursuing a diminished value claim with the at-fault driver's insurance company. The ...
  A: Although you do nto want to, it is best if you hold on to the car. You will need to hire a ...
hit and run12/13/2011
  Q: I'm not exactly sure what to do in my case. I was the victim of a hit and run by a drunk driver. My ...
  A: You need to obtain a copy of the police report. Then you need to file a claim with the responsible ...
Insurance Claim12/9/2011
  Q: I was driving south down I-75 in Sarasota County Florida. I seen a tractor trailer along side the ...
  A: It would seem to me that unless the truck driver was injured, that he had a duty to be sure the road ...
Hit a lady running a red light and her insurance comany won't accept liability11/29/2011
  Q: I would like to know what I can do in this situation. I was going through an intersection with a ...
  A: Yes. The advise your insurance company is correct. However, before you file a law suit you should ...
Lowball offer for totaled car11/22/2011
  Q: I have a question that refers back to a posted question from 9-12-2011 and your answer for getting a ...
  A: Very often an insurance company will reject the information a vehicle owner submits. This is done as ...
Accident with a rental car without insurance11/19/2011
  Q: I got into an accident a few days back where i scrapped and dented the other party's car a little. I ...
  A: You could get into trouble if they think you intentionally lied. You should just tell them that you ...
Unauthorized Use in PA11/16/2011
  Q: I loaned a friend my vehicle. She moved & I cannot locate her or have any contact with her. I ...
  A: I am not familiar with specific PA law as I am not an attorney. However I can tell you that your ...
Rental Car Liability11/15/2011
  Q: I'm about to rent a car with my sister-in-law to drive to a family funeral which will require a 5 ...
  A: This is a difficult situation, but I will do my best. Generally, the rental contract, the credit ...
Accident with a rental car without insurance11/14/2011
  Q: I got into an accident a few days back where i scrapped and dented the other party's car a little. I ...
  A: There is no way for me to know if our license will be suspended. Yes, you can contact the rental ...
Safeco Insurance Low Ball Offer11/14/2011
  Q: I was driving and was hit by a person who change lanes and obviously didn't look. I had problems ...
  A: I'm sorry for your situation. Unfortunately, in your case, it does sound like you need an attorney. ...
Our insurance companies disagree on fault, but I dropped collision11/8/2011
  Q: I was involved in a low-speed accident in California that damaged my car, rendering it undriveable, ...
  A: In most cases, you will have to show all of your evidence to the other side prior to any cort case. ...
Our insurance companies disagree on fault, but I dropped collision11/2/2011
  Q: I was involved in a low-speed accident in California that damaged my car, rendering it undriveable, ...
  A: Yes you would sue the owner of the vehicle not the insurance company. Yes it would be a good idea to ...
Extremely minor fender bender in california, no damage to either car, insurance called anyway?10/31/2011
  Q: Question for you: I was a party in an extremely minor fender bender in California, if you could ...
  A: I understand. But there is nothing you can do now. The insurance company will not give you any ...
Extremely minor fender bender in california, no damage to either car, insurance called anyway?10/31/2011
  Q: Question for you: I was a party in an extremely minor fender bender in California, if you could ...
  A: You are correct. No incident is too small. Especially in this case. Based on your description of ...
parking lot accident in FL10/31/2011
  Q: After experiencing a parking lot accident (both cars backing up), I was informed that Fl law is a ...
  A: If numerous accidents occur in the same way at the same parking lot, it is possible the business may ...
ins paid us now company out of business10/29/2011
  Q: A customer brought his motorcycle to my shop in Maryland for repair, the insurance company paid his ...
  A: This is not insurance fraud. If your business is incorporated and it is filing for bankruptcy, you ...
Claim settlement10/25/2011
  Q: It's been 50dys since lost of veh. Claim rep (state farm) still have nt settled nor paid my claim. ...
  A: I'm not sure of all of the facts, but, if you feel the insurance company is not treating you ...
Auto Accident10/21/2011
  Q: I hope you will be able to help me. I have been looking to the answer to this question for about a ...
  A: Your fiance is going to have to hire an attorney to defend this case or he will likely lose. He ...
Rear-Ended Someone While Without Insurance10/21/2011
  Q: Hixenbaugh, I was driving a car that rear-ended a van tonight in Chicago. I did not have ...
  A: If a claim is filed with the vans insurance, they will pay for the cost of the repairs. The ...
buying a car10/18/2011
  Q: If a person buys a car and the owner of the car the person is buying has insurance does the ...
  A: Although auto insurance covers the vehicle it is issued to a specific individual. When a titled is ...
Still no payment from State Farm...?? What is the cause for delay10/16/2011
  Q: PI bodily injury. I spoke with you in 2009 and 2010 about my accident. I was a passenger in a DC ...
  A: You should assume that State Farm will attempt to stall you right past the end of the statute of ...
full-permissive use10/6/2011
  Q: I live in the state of Washington. My Farmers insurance agent suggested putting my 17 year old ...
  A: I'm not sure what the "Permissive use" clause is. That may be something exclussive to Washington. ...
Auto Damage Appraiser/Estimator10/6/2011
  Q: I am a Fl Licensed All lines Adjuster. I was informed by a local body shop owner(has large ...
  A: If you are seeking to become an auto damage estimator on an independent basis, this woudl require ...
Valet driver9/28/2011
  Q: After handing my keys to a valet driver at a hospital, my car was hit by another car while the valet ...
  A: There will have to be a liability decision between the insurance companies of the valet company and ...
Car Accident Far From Home9/26/2011
  Q: My husband and I are on a road trip from Maine to California, where we are relocating for his job. ...
  A: I'm sorry you're going through this. You first need to make contact with the at-fault insurance ...
auto accident9/24/2011
  Q: hixenbaugh, my name is ashley bates I was in an accident in 1994 when I was 9. I fractured my neck ...
  A: This will depend on what happened back when the incident took place. I assume there was a settlement ...
Comp. Claim - Get appraisal or get it fixed?9/22/2011
  Q: I have a comprehensive claim. The insurance company is giving me two options. 1. Get the car ...
  A: Insurance companies recommend shops that they have a contract with that is designed to save the ...
Loss of use claim9/16/2011
  Q: My home was damaged by a car accident caused by a driver that had a seizure and running into the ...
  A: Technically, Yes. You can make a claim for those items. However you should expect the insurance ...
Reimbursement for loss of use9/15/2011
  Q: I am in New Mexico and was involved in an accident that was determined to be the other driver's ...
  A: This is a difficult question. The reason it is difficult is because on the one hand you are entitled ...
Auto Claim9/14/2011
  Q: I was second driver listed on my friends insurance policy for some period. In that period I took ...
  A: The only dispute would be in court. You would have to prove that you did not cause the damage. If ...
Auto Insurance Company-auto damages9/12/2011
  Q: my auto was hit in the rear on 9-16-11.. the estimate of the damage is $3500.00. unfortunately, ...
  A: The Total Loss Claim Process Step 1: Determining the vehicle to be a Total Loss When you are ...
Liability Claim.. Owner of car not the driver9/7/2011
  Q: So, My car was parked on the street this morning and hit by another car. The occupants abandoned ...
  A: It is true that insurance follows the vehicle and not the driver. However, when a vehicle is taken ...
auto accident claim & Hipaa9/4/2011
  Q: My adult daughter, a resident in my home and driving an auto I own, was involved in an auto ...
  A: This is the typical procedure for insurance companies. Thay want all of the information so they can ...
Unauthorized driver of rental car had accident8/28/2011
  Q: Hixenbaugh My adult son rented a car listing only himself as an authorized driver. He allowed ...
  A: It will certainly help your son. When you rent a car, only the people listed on the contract can ...
Unauthorized driver of rental car had accident8/27/2011
  Q: Hixenbaugh My adult son rented a car listing only himself as an authorized driver. He allowed ...
  A: This is a bad situation. Your son will be 100% liable to the rental car company for the cost of ...
Bike vs Car8/23/2011
  Q: I was recently in a car accident where I was riding my bike through a cross-walk on a college campus ...
  A: There is no hard and fast rule. However, considering the type of injury and the length of your ...
Fighting a Claim Denial8/22/2011
  Q: About a couple of weeks ago, another driver hit me in a parking lot. My car was parked all the way ...
  A: Any case you would file would be against the at fault driver, not the insurance company. It is the ...
Fighting a Claim Denial8/21/2011
  Q: About a couple of weeks ago, another driver hit me in a parking lot. My car was parked all the way ...
  A: It is true that some states have what is called "Contributary Negligence". That means that even if ...
"Release of All Claims" letter8/20/2011
  Q: I reached an agreed on a settlement with auto insurance company for a body injury claim after being ...
  A: This is the usual procedure. It is ok to sign the release form. Once the insurance company signes ...
total loss but my vehical is driverable8/19/2011
  Q: montero Mitsubishi 2002 vandalize rear back window bust tailgate door dont open no outer damage the ...
  A: The decision to total the vehicle is completely up to the insurance company. If the cost to repair ...
who is at fault with this accident8/15/2011
  Q: I will pulling out from a parking spot on the righ side of the steet facing south. I had preceived ...
  A: I can not tell who is at fault based on that description. If you were parralell parked on the sude ...
Rental Car Insurance Coverage8/15/2011
  Q: My sister was in an accident with a rental car recently and the following problem has come up ...
  A: Unfortunately, this is actually more of a contract issue than it is an insurance issue. I think your ...
Determining Auto Salvage Value8/3/2011
  Q: Is there a percentage that insurance companies use to determine salvage value on a car? I've got a ...
  A: Since this is obviously an older vehicle the salvage value will be very low. Usually as a rule of ...
Diminshed Value8/2/2011
  Q: Can you make a diminished value claim on an older vehicle? I have a 2001 Toyota Rav 4 that incurred ...
  A: The insurance company will tell you what ever they think will get you to go away. That having been ...
insurance pay out8/1/2011
  Q: My car was recently damaged by a Budget Rental Truck and they have sent me a check for the repairs ...
  A: You can use any body shop you want. The check is payable to you. There is no receipt or anything ...
insurance cancellation7/30/2011
  Q: If a car is sold is it a requirement in NJ to notify the insurer or can you continue the coverage ...
  A: When you sell a vehicle you no longer have an insurable interest in that vehicle. You should notify ...
Loss of my car and denied by my insurance and his insurance will not let me file a claim7/26/2011
  Q: On March 2011 I let my boyfriend at the time use my suv to dj at a party.Cause all his equipment ...
  A: Unfortunately, there is nothing you can do. Since your boyfriend lived with you, he is required to ...
teenage driver7/24/2011
  Q: I live in Georgia. Is it law that I add my 16 year old daughter to my auto insurance policy? What ...
  A: Virtually all auto insurance companies require that everyone in the household be listed on the ...
Disputed liability7/22/2011
  Q: My daughter was in an accident two weeks ago. The police were called and there was an independent ...
  A: You should contact the at-fault persons insurance company and demand that they accept liability, ...
DV in Indiana7/18/2011
  Q: I read a recent reply you supplied referencing DV in Indiana. I was curious is there any case law to ...
  A: I am not aware of any specific case law in Indiana that addresses diminished value. However, there ...
Multiple Deductibles for Same Hail Incident7/16/2011
  Q: Good day, Mr. Hixenbaugh; I live in Oklahoma and our vehicles were damaged in a hail storm a few ...
  A: I understand your frustration, however, if you read your policy you will see that the deductible ...
auto insurance dropped coverage7/16/2011
  Q: I renewed a policy with allstate on 4/15/2011. On May 22, 2011, allstate underwriters dropped my ...
  A: When you have an accident, it is your responsibility to report the accident as soon as possible and ...
Ins claim7/15/2011
  Q: I was hit along with another car by a driver who has Safe Auto (state minimum coverage). The total ...
  A: You would send your letter directly to the adjuster you have been dealing with. Yes you should say ...
Ins claim7/14/2011
  Q: I was hit along with another car by a driver who has Safe Auto (state minimum coverage). The total ...
  A: If the repairs to the other car were done 4 months ago, this is too long. You should mail a letter ...
auto claim settlement7/13/2011
  Q: I am a 21 year old female from NE Ohio. I was recently a passenger in a car that slid on ice and ...
  A: Yes, 1.5 to 5 times the medical bills is accurate depending on the seriousness of the injuries. You ...
Car Door Hit in Parking Lot7/12/2011
  Q: I recently had a parking lot fender-bender and was hoping that you would be able to advise me. I ...
  A: You can sue the other party, however, State Farm will have to provide them with an attorney to ...
Comp Coverage7/11/2011
  Q: If I borrowed someone's car and hit a deer will my comp coverage cover their vehicle if all they had ...
  A: Generally, auto insurance follows the vehicle not the driver. However if you could convince your ...
AUTO CLAIM7/10/2011
  Q: HIXENBAUGH ON APRIL 8 2011 MY CADILLAC WAS STOLLEN FROM MY JOB AND RECOVERDED ABOUT 10 DAYS LATER. I ...
  A: It bad enough whne your insurance company almost accuses you of a criminal act, but even after you ...
Minor Fender Bender7/8/2011
  Q: I was involved in a minor fender bender a couple of months ago. Because the damage to my car is less ...
  A: This is a tough situation to be in. Your case4 is not big enough for any attorney to be willing to ...
entitlement7/6/2011
  Q: I was involved in a rear ending at a Car Wash. 6 cars involved but only myself and my daughter were ...
  A: I'm not really sure what you are asking me. What you need to do is to call the at fault persons ...
Property Claim - Auot Accident7/5/2011
  Q: I was recently in an auto accident where the other party ran a red light and was cited. My late ...
  A: The Diminished Value Claim Process Step 1: Proof of Loss The 1st step in the diminished value claim ...
2 claims in 1 month6/30/2011
  Q: I have an older pickup with a blue book value of around $3000. We were recently in a hail storm and ...
  A: The fire claim is a seperate claim. However when a vehicle is declared a total loss the insurance ...
Does comprehensive insurance cover this6/28/2011
  Q: I let a friend borrow my extra car. He drove it hard to where it will not run now. I have ...
  A: Unfortunately no. Auto insurance does not cover mechanical breakdown issues. Comprehensive coverage ...
Car Accident6/28/2011
  Q: My cousin had a car accident hitting rear, 3 cars involved. Guess my car is totaled, he is under-21 ...
  A: Auto insurance follows the car not the driver. So as long as your cousin does not live with you he ...
Legal owner always liable?6/27/2011
  Q: I have a truck (2011 Dodge Ram) that is in my name only. My boyfriend is driving it, making all of ...
  A: No. I have never heard of a notorized letter getting you off the hook. If you are liable under the ...
Insurance Claim6/27/2011
  Q: I was hit by a New York City Taxicab who tried to make a right turn and hit my front left bumper ...
  A: The only thing you can do is to argue. However, unless you have independent witnessess that would ...
auto claim6/24/2011
  Q: my car was hit by a woman who has insurance. Her insurance has now said they will settle the claim, ...
  A: If your vehicle is a total loss, the insurance company should be paying you for the full value of ...
Billed for a rental car Loss of Use Charge in California (is this LEGAL?)6/23/2011
  Q: My question involves insurance law for the state of: California I got into a single vehicle ...
  A: No you can not make a contract for something that ios illegal. However there are situations that ...
Billed for a rental car Loss of Use Charge in California (is this LEGAL?)6/22/2011
  Q: My question involves insurance law for the state of: California I got into a single vehicle ...
  A: I am not an attorney and therefore can not provide you with a legal opinion on the specific law that ...
Honda Replacement Cost6/22/2011
  Q: I reside in California and am in Texas for a few months to help my son with his children. I bought ...
  A: This is a common problem. It is up to you to prove them wrong. If the comparable vehicles you are ...
road hazard6/21/2011
  Q: A rock came off of a trailer of a commercial truck and hit my windshield. I called the 1-800 number ...
  A: If the vehicle was hauling rocks or gravel and one came off the back of the truck, they are ...
Claim Denial dispute6/21/2011
  Q: This incident happened in early March, 2011. I was entering through the gate of my University ...
  A: There is no expiration on the claim except for the statute of limitations which is generally at ...
Question6/17/2011
  Q: 2 years ago my then 16 year old daughter was involved in an accident deemed her fault. Today (now ...
  A: You should ask your insurance company to keep you informed of any demands that come in from the ...
auto collision coverage6/13/2011
  Q: We removed Collision coverage from vehicle 2 months ago, after several years of payment. ...
  A: You can not buy coverage after an accident has occured. That woulkd be like buying homeowners ...
"cash out" insurance claim6/11/2011
  Q: Someone rear ended me. Their insurance company took full responsibility. I took my car to an auto ...
  A: You do not need multiple estimates. You do need to put your vehicle in the shop of your choice for ...
claim question6/10/2011
  Q: I was in an accident in Jan of 08. i was 5 months preg. at the time and it was a hit and run. I ...
  A: From this point forward you need to be very careful in everything you do or say with the insurance ...
dropped coverage without knowing6/8/2011
  Q: My husband was involved in an auto accident yesterday that was his fault. We are both insured ...
  A: Each state has different requirements on the type of notification that is required and how far in ...
Liability6/7/2011
  Q: I work at a strip mall complex that has a flat roof, no ridge around the roof perimeter and has ...
  A: You could try to approach the strip center owner, however, it could be said that the rocks falling ...
Am I responsible?6/3/2011
  Q: The other night, a friend let me borrow her car which is in her parents name as they bought it for ...
  A: This is a civil matter not a criminal matter. There is nothing the police can do unless it was you ...
1996 kawaski zx96/3/2011
  Q: I was hit by a driver who has aaa insurance ,it had been determined he was at fault. my motorcycle ...
  A: The decision to total the bike has nothing to do with how good the bike runs. It is purely a ...
1st party total loss claim State Farm FL6/2/2011
  Q: First thank you for your time in advance for any advice you can offer. This is so frustrating. My ...
  A: You ned to understand that regard less of all of the advertising from insurance companies that says ...
assignment of fault by claims area6/1/2011
  Q: My son lives in an apt. and was parked in the private lot. This lot has one entrance. He backed ...
  A: Unfortunately, when you buy insurance part of the insurance policy says that the insurance company ...
AUTO INCIDENT-changed story?6/1/2011
  Q: I was involved in an accident a few days ago where the other driver said I ran a stop sign. I have ...
  A: There is no criminal act here. You told the police officer that you "Thought" you stopped. That ...
insurance check more than repairs cost5/31/2011
  Q: i have a vehicle that was damaged by hail. my insurance company inspected the damage and wrote me a ...
  A: If you were told by the state agency that controls banks that they can not take the money then I ...
How much car insurance do I need?5/28/2011
  Q: It's time to renew my car insurance policy! How do I know how much coverage I need? I have a feeling ...
  A: I'm not aware of any website that will recommend amounts of auto insurance coverage you should have. ...
settlement amount5/27/2011
  Q: I was involved in a multi car wreck, three people total were injured. The policy limit for the at ...
  A: You should not contact the other claimants since they are represented by attornies. Since there are ...
1st party total loss claim State Farm FL5/26/2011
  Q: First thank you for your time in advance for any advice you can offer. This is so frustrating. My ...
  A: Unfortunately, the only process that can help you is the "Appraisal Clause" of your policy. However ...
car accident5/24/2011
  Q: My insurance company made a quick decision that I am at fault based on other driver story and ...
  A: You can file a claim with the other persons insurance, however, if they know that their insured has ...
My fiancee's car, other driver's fault, but she filed false insurance during the police report.5/22/2011
  Q: I was in an accident in my fiancee's car in a McDonald's parking lot earlier this month. We filed a ...
  A: If there was a police report, then you can try to contact the police officer to inform him that he ...
car accident5/21/2011
  Q: My insurance company made a quick decision that I am at fault based on other driver story and ...
  A: When you buy insurance, you are giving the insurance company the right to determine fault and pay ...
car insurance claims5/16/2011
  Q: about a three months ago my first vehicle died since then i have been driving my mothers vehicle. ...
  A: It sounds like you have done everything correctly. The driver of the van is likely going to try to ...
Borrowing the car5/14/2011
  Q: My grandson who is 18 wants to borrow one of our vehicles to drive to work until he can get one of ...
  A: In order for your grandson to be covered, you would have to inform your insurance company that your ...
settlement amount5/13/2011
  Q: I was involved in a multi car wreck, three people total were injured. The policy limit for the at ...
  A: I understand that the policy limits are lower than your demand. I was simply saying that you need to ...
Auto Insurance.5/11/2011
  Q: Can you plz help me with this Homework Question? Its about Auto insurance and Honestly I think the ...
  A: As i said this is "generally" the case, not always. Each state has different laws and requirements. ...
Auto Insurance.5/9/2011
  Q: Can you plz help me with this Homework Question? Its about Auto insurance and Honestly I think the ...
  A: You are correct. This is a confusing question. You should bring this to the attention of the person ...
viable coverage after wreck5/5/2011
  Q: I bought a truck from my son. I have the bill of sale from 6 months ago. It is financed at the same ...
  A: This is a mess. It was/is your responsibility to have the title changed into your name. The bank ...
Comprehensive Garage Door Claim4/29/2011
  Q: I damaged someone car by closing the garage door on it. The car was stopped. Is this a ...
  A: If you did not own the car and it was your garage door at your home that you closed on the car, then ...
Insurance Claim payout after sale of vehicle.4/29/2011
  Q: So the story goes like this. I had recently purchased a vehicle from craigslist and it was involved ...
  A: You can either sign off on the check or provide the adjuster with a copy of the bill of sale that ...
hit by insured motorist but will not contact his insurance4/27/2011
  Q: Two weeks ago I was rear ended by an insured motorist in oregon. It was clearly his fault and he ...
  A: This is why you should always call the police. Now that this is done the only thing you can do if ...
Training courses for Auto Apprasials4/20/2011
  Q: Richard I am in the process of acquiring my New York Independent Automobile Damage and Theft ...
  A: You are talking about two different things. One is getting licensed. The other is obtaining ...
national car rental accident4/16/2011
  Q: we rented a car for my wife in manitoba a couple of weeks ago and for some reason she didn't buy the ...
  A: Unfortunately I do not have a list of phone numbers. However, you should be able to contact National ...
Auto insurance company forgot to send invoices for part of last year4/11/2011
  Q: My son's auto insurance company called him today and told him that they forgot to bill him for part ...
  A: To the best of my knowledge, an insurance company only has 30 or 60 days after you purchase a policy ...
address for small claims4/8/2011
  Q: I live in El Paso, Texas, and I wanted to file a small claims against State Farm Insurance. The ...
  A: Unfortunately, you did not provide any of the details of your case, but I will try to do my best. ...
Semi hit car, our insurance had just expired4/7/2011
  Q: My husband has cancer and was going through chemo. On his first day back at work he was hit by a ...
  A: I'm sorry you are going through all of this. Your husband needs to call the truck insurance ...
Auto Accident Question4/7/2011
  Q: I (the driver of a small 1996 nissan pick-up truck) was rear ended almost two years ago (other car ...
  A: This is a difficult situation. First, you do not need to prove your case beyond a reasonable doubt. ...
Insurance coverage4/6/2011
  Q: I was in a car accident yesterday. What happened was a vehicle 2cars ahead of me braked unexpectedly ...
  A: Not to worry. Your mom's insurance will cover the damage to the other vehicles upto the amount of ...
Should I claim for little over the deductiable amount?4/5/2011
  Q: I have collision insurance with $500 deductible on my 2008 Honda CRV from AAA. I hit a tree while ...
  A: This would be considered an at-fault event and would likely increase your premiums for the next 3 ...
fiances auto accident4/2/2011
  Q: My fiance was involved in an auto accident, he died instantly. the other people involved all went to ...
  A: I am very sorry for your loss. The only way that you could have any liability is if your fiancee ...
Cab/Bike/ My Car3/30/2011
  Q: In my case, a bike hit a cab door and hit my car causing damage to the passenger door.(The door and ...
  A: First, you need to go to a body shop to get an estimate of the cost of repairs. Then obtain a copy ...
An old false claim against me3/28/2011
  Q: about 4 years ago I had an accident. I did not receive a report from the officer and not a ticket. ...
  A: All of my experience is in the US. There may be significant differences in the way insurance and the ...
Social Security Number3/25/2011
  Q: Some one hit my car while it was parked and accepted 100% liability and called his insurance ...
  A: As is the case with most insurance claims, you must provide a social security number. This is for ...
dealing with insurance co.3/25/2011
  Q: Recently had rear end collision and was cited for ACDA with my car now being totaled. How does the ...
  A: The Total Loss Claim Process Step 1: Determining the vehicle to be a Total Loss When you are ...
3rd part benefit to my husband and son I was driver "at fault".3/22/2011
  Q: I'm sorry to be sending this again. I got a reply without a response. > To: > Date: Tue, 22 Mar ...
  A: At this point you likely do need to speak to an attorney. Your insurance company has tricked your ...
Auto Accident and Ins comp misleading info3/22/2011
  Q: Good Morning, You helped clarify a question for us back in 2009 which I will copy here. Our son's ...
  A: I'm sorry you are still dealing with this. Unfortunately, your insurance company has tricked you ...
Auto Accident3/21/2011
  Q: I was rear-ended by an uninsured drunk driver and got pushed into an insured drunk driver in ...
  A: If neither of the other drivers had any insurance coverage and you had no uninsured motorist ...
sue insurance company3/19/2011
  Q: I was hit by a person driving who was hit by a another driver. I have been shuffled back and forth ...
  A: If you had to go to court, you would file against the drivers. However in this case you would be ...
Loss of income3/16/2011
  Q: I retired from the Air Force on Sept 1, 2010. Auto accident Sept 3, '10. Significant wrist injury ...
  A: You are correct in waiting until after your surgery and all PT is complete before talking ...
loss of use claims3/14/2011
  Q: I was in an auto accident in Dec 2010(in California). It was 100% the other drivers fault, however ...
  A: I'm sorry you had to go through this. You are entitled to payment for loss of use. I do not know ...
how long does subrogation take3/12/2011
  Q: I was injured in Maryland as a passenger in a DC taxi who was not at fault. The taxi carries UIM. ...
  A: There is no way to tell how long it will take. If the at fault insurance company is arguing, it ...
Uninsured Motorist Questions3/12/2011
  Q: My wife was involved in an accident where the other driver was found to be at fault. The other ...
  A: This is an unfortunate incident. If the at-fault driver purchased a car in her own name, then her ...
Car Insurance3/11/2011
  Q: I was in a no-fault accident recently after moving to another state. My current carrier doesn't ...
  A: If you moved to another state you have 30 days to change insurance companies. If you have an ...
Insured vehicles; expired license3/11/2011
  Q: I have two vehicles (Florida)for which I pay insurance for. My drivers license has expired.I cannot ...
  A: You should file the claim with your insurance company. You will be responsible for your deductible. ...
Liability Issue3/9/2011
  Q: I brought my car to Town Fair Tire today to get new tires. They have ramps and lifts for low ...
  A: I don't know if you need to file a law suit at this point. You should tell the shop that you want a ...
Liability Issue3/9/2011
  Q: I brought my car to Town Fair Tire today to get new tires. They have ramps and lifts for low ...
  A: The shop is liable. They should have known about your suspension. Yours can not be the first car ...
Car insurance settlement3/8/2011
  Q: On February 8th I was stopped at a red light when a car slammed in the rear end of my car. My head ...
  A: You should never talk to anyone from the insurance company until all treatment is complete and you ...
Attached trailer comp or collision?3/8/2011
  Q: I have a flat bed car hauling trailer. I loaned a friend my 8N tractor and I went to his house to ...
  A: Unfortunately, I would say this would fall under collision as well. Comprehensive clais are for ...
force placed auto insurance3/7/2011
  Q: I bought a car and thought that the dealer would notify my insurance co. to transfer ins. from old ...
  A: $900.00 sounds very expensive for insurance for 2 months. You should contact your state insurance ...
Auto Accident3/6/2011
  Q: Richard, I was driving down a residential street and when I turned right to enter my aunt's ...
  A: It sounds like you already know what to do. Since there is no insurance you will have to pay for the ...
Car insurance settlement3/4/2011
  Q: On February 8th I was stopped at a red light when a car slammed in the rear end of my car. My head ...
  A: I'm sorry you're going through this. Unfortunately, Insurance comapnies will base your settlement ...
i feel other driver was speeding3/3/2011
  Q: my 18 yr old son was hit and car demolished. he was at complete stop, look left right left, ...
  A: In my esperience almost anything is possible. The only way that I could make a determination is to ...
i feel other driver was speeding3/2/2011
  Q: my 18 yr old son was hit and car demolished. he was at complete stop, look left right left, ...
  A: Unfortunately, it seems your son will be found to be at fault. If his paassenger was injured and has ...
i feel other driver was speeding3/1/2011
  Q: my 18 yr old son was hit and car demolished. he was at complete stop, look left right left, ...
  A: The damage does not always tell the whole story. There are little nuances in the traffic laws that ...
Accident in driveway2/24/2011
  Q: I was reversing my car out of the driveway and I bumped into a car that was parked on the road ...
  A: Yes, you are liable. Anytime you hit any stationary object or another car, even if that car is ...
Insurance Company Pay for Damages on My Car2/22/2011
  Q: can you please help I don't know what to do, My son was in an car accident in the High School ...
  A: Since the other insurance comapny has denied liability and you have no collision coverage you only ...
coverage2/21/2011
  Q: the company that i am going to work with requires me to have a $1 million dollar liability auto ...
  A: I am not aware of any insurance company that writes a 1 million dollar personal auto policy. ...
Medical claims limit auto accident- not at fault2/17/2011
  Q: My parents were hit head on by a driver who ran through a light (thought it was a ghreen arrow) ...
  A: I'm very sorry your parents are going through this. Unfortunately, there are only two thing that ...
Automobile Insurance2/16/2011
  Q: My son was involved in a car accident.It was the other drivers fault. Her insurance company accepted ...
  A: If you selected the shop, the insurance company is not responsible for the quality of repairsYou ...
demand letter2/15/2011
  Q: I have 6 months left till I reach the statue of limitation for may auto wreck. Im not sure what ...
  A: This is not a forum in which I can give specific advice without actually revewing all of your ...
One accident and pay two deductible??2/15/2011
  Q: Richard, I have both homeowners and auto insurance with the same company. Not knowing my garage ...
  A: Even though it is one accident it is two seperate policies that are paying for the damage. Each ...
Refusal to reimburse for car rental2/14/2011
  Q: Hope you can help - sorry for the long-windedness. I was rear-ended on a California freeway ...
  A: The law only requires that you be paid for "reasonable" rental during repairs. This leaves the door ...
Insurance Scam2/12/2011
  Q: in November i received a call from my ins co., telling me they were calling me inref. to my claim? i ...
  A: You are correct. However, the fist part of the process in going after the other person is to exclude ...
AAA Towing ruined my car2/10/2011
  Q: a towing co. that works with AAA came last night to tow my car, which was stuck in a small amount of ...
  A: You need to call AAA to file a complaint and a claim against their tow driver. This is not going to ...
Slid off road in bad weather2/9/2011
  Q: Slid off road in icy conditions after I left work. Cars all over the place. Sideswiped a guardrail ...
  A: If you intended to file a claim, you should have done so as soon as possible. However, you can still ...
Refusal to reimburse for car rental2/8/2011
  Q: Hope you can help - sorry for the long-windedness. I was rear-ended on a California freeway ...
  A: You should get from the repair shop any statement that shows that there were parts on back order. ...
Two accidents in 1 month - hit and run rear-ended in my car, and then rear-ended in friends car2/7/2011
  Q: 1 month back I was rear-ended in a hit and run accident. Since it was a hit and run my insurance ...
  A: If you are specifically asked about other accidents you've been involved in you must tell the truth. ...
Diminished Value Law in Ohio2/4/2011
  Q: I was in an auto accident on 1/12/11. I sustained no personal injury but the cost to repair my ...
  A: If your claim through your insurance company is being handled as an uninsured motorist claim, then ...
Auto accident, having a hard time getting things settled2/3/2011
  Q: I was in an auto accident on 11-15-10.. I was at a stop light in a left turn lane and the ...
  A: Yes, Yes and Yes. You should run, not walk to obtain an attorney as soon as possible. You should not ...
auto insurance coverage2/3/2011
  Q: I use my truck for work for a real estate company doing courier work, picking up jobs from the ...
  A: This is partially true. However, you do not need a commercial policy. What you do need to do is to ...
Unpaid Claims2/2/2011
  Q: I work for a medical provider. Our patient has a 3rd party claim in California. However, he is not ...
  A: Of course you can send them to collections. You are no different than any other business. You ...
Car Insurance1/31/2011
  Q: I was the President of Talltower Inc. until it went defunct in 2004. Mary Snyder was our ...
  A: It sounds like they want to revoke her license because the vehicle was uninsured at the time of the ...
Auto collision in borrowed car1/30/2011
  Q: A city bus signaled before a busstop and pulled aside as normal. The driver in the vehicle following ...
  A: You will likely not like what I have to tell you, but here goes. Driver of car 1 is not ...
liability1/29/2011
  Q: I was sitting in traffic when all of a sudden I got broadsided. I later found out that the car that ...
  A: The person responsible for paying for your damages is the person who is ultimately determined to be ...
Unpaid Claims1/28/2011
  Q: I work for a medical provider. Our patient has a 3rd party claim in California. However, he is not ...
  A: This is more of a legal question than an insurance claims question. However I would say that you ...
being sued1/28/2011
  Q: We live in NY, My son is 19 yrs old and has his own car insurance but lives in my home. If he gets ...
  A: As long as the vehicle title, registration & insurance are only in your sons name, and since he is ...
question about chiropractor1/28/2011
  Q: ..the driver of the other vehicle was at fault...I went 2 the emergency room for neck & back pains & ...
  A: I really don't understand your question but I will try to answer. The chiropractor gets paid for ...
Are we 100% at fault1/27/2011
  Q: A vehicle backs out of driveway and strikes a vehicle setting across the road. The question arises ...
  A: Anytime someone hits a stationary object that are at fault. It does nt matter if the vehicla was ...
liability as a lienholder1/25/2011
  Q: We want to sell a car to our daughter. We will be listed as the lienholder. When a financial ...
  A: If your daughter is 18 or over then you are not liable for her actions under any circumstances. You ...
auto accident in parking lot1/25/2011
  Q: I went to pull into a parking spot at a local market and another vehicle started to back out so I ...
  A: You should not be handling any of this. You need to referr all calls or mail to your insurance ...
aftermarket parts used without my knowledge1/23/2011
  Q: My son hit a building last march, we had progressive insurance at the time. We had a local chevy ...
  A: In most states, an insurance company can specify the use of after market parts as long as the ...
Extended Warranty Claim1/22/2011
  Q: Do I have any recourse when a warranty company tells me it will only pay for after market parts when ...
  A: Based on what you have stated, it sounds like to need to seek the advice of an attorney. An attorney ...
when no problem becomes a problem1/21/2011
  Q: About a month ago just before Christmas where I live there was a light dusting of snow covering some ...
  A: When you report this to your insurance company, you should voice your concerns about prior or ...
when no problem becomes a problem1/20/2011
  Q: About a month ago just before Christmas where I live there was a light dusting of snow covering some ...
  A: You are correct. Always call your insurance company. At this point you shoudl call your insurance ...
Uninsured Motorist Property Damage1/20/2011
  Q: On 01-09-11 I was involved in a accident during snowy weather. I slid off into a ditch while trying ...
  A: There is more to this than a simple answer can provide. You should file the claim with your ...
Arbitration-Court1/19/2011
  Q: My husband and I were in a car accident on Sunday. A man had stopped at a stop sign and then pulled ...
  A: As I said before, you are worrying too much. The other insurance comapny does not have to do ...
Medical Claims Data1/15/2011
  Q: I chair a coalition working on improving seatbelt laws in Massachusetts. We are trying to engage ...
  A: I do not have any data of this type, however, you should check with a variety of auto insurance ...
Arguing Loss of Use1/15/2011
  Q: I was just reading a post of Auto Insurance Claims/Arguing loss of use, adjuster not willing to pay ...
  A: Your mother is owed for the actual cost (including sales tax) of a rental car for the days that she ...
Arbitration-Court1/14/2011
  Q: My husband and I were in a car accident on Sunday. A man had stopped at a stop sign and then pulled ...
  A: Although I understand why you are worried, you are worrying too much. You should file the claim with ...
Struck by snow plw1/7/2011
  Q: I was parked in the Village of Babylon ,LI NY and was struck by a snow plow.The insurance carrier ...
  A: It does not matter what they count it as, as long as they don't increase your premium. The only ...
should i file an insurance claim1/7/2011
  Q: I was making a left turn and hit a slick spot and slid and bumped into the curb and damaged the ...
  A: You should have the suspension of the vehicle checked out to be sure there was no other damage. If ...
Claim Payment1/7/2011
  Q: An insured hit my parked car and did $5000 in damages. That is not disputed, I took it to two ...
  A: I'm not sure what state you live in but, in many states an insurance company is required to protect ...
Struck by snow plw1/6/2011
  Q: I was parked in the Village of Babylon ,LI NY and was struck by a snow plow.The insurance carrier ...
  A: I am not spicifically aware of obscure laws in NY. The best source for that information would be ...
low mileage adjustment calculation1/5/2011
  Q: I am in a dispute with my auto insurance after my car was hit and run while parked on the street. I ...
  A: Mileage is usually calculated at about 6.5 cents per mile. However this may also differ based on the ...
insurance company1/5/2011
  Q: I'm the owner of tow company D & M Towing, & had recently read an article in Tow Times Magazine, ...
  A: I have never heard of such a thing. If there is no coverage and the insurance company does not pay ...
adequate auto insurance coverage1/5/2011
  Q: I live in Pa and have a general questions concerning having adequate auto insurance. Do you ...
  A: You purchase insurance to cover potential losses. 100/300 is a reasonable amount but, if you have ...
How to handle unresponsive Claim Adjuster1/3/2011
  Q: Case background: I was involved in an automobile accident a month ago in Ohio. Their car pulled out ...
  A: I'm sorry you are having such a tough time. One thing you can count on is that an insurance ...
gap in insurance payment - had an accident1/2/2011
  Q: My husband and I have been with the same insurance company for over 15 years. We have 2 children ...
  A: This is a very unfortunate incident. There is not much you can do. There is no grace period on ...
Questions about inury claim1/2/2011
  Q: I recently was in an auto accident which resulted in Cervical & Thoracic Strain, Headaches, Mofacial ...
  A: It seems you are very confused. I will try to provide some clarity. First of all the term ...
Settlement value and payment12/30/2010
  Q: I had auto accident 5/2008, other party was at fault. I was taken by ambulance to hospital with back ...
  A: Unfortunately, these types of claims do take a long time to settle. Your attorney likely is asking ...
SR2212/30/2010
  Q: Two years ago I was married, but seperated. We had a car that was in both our names (I co-signed ...
  A: Yes. As long as your name in on that car either on the loan or on the registration, you will be ...
Diminished value12/29/2010
  Q: I was recently rear ended by a person insured by Progressive. I have SL63 Mercedes 2009 which ...
  A: If your apprpaiser is someone who deals with this on a regular basis, they should be providing you ...
Auto accident & insurance company disputes.12/29/2010
  Q: I was in an accident recently & am having major issues w/the other driver's insurance! The accident ...
  A: In this type of situation the insurance company will not accept liability until they can verify all ...
Diminished value12/28/2010
  Q: I was recently rear ended by a person insured by Progressive. I have SL63 Mercedes 2009 which ...
  A: As is often the case in these situations, it sounds like your appraiser overstated the amount of ...
Med Pay time limit for minor12/28/2010
  Q: My auto policy states that the med pay limits are $5000 and covers treatment rendered within one ...
  A: You are confusing two different things. The statute of limitations is a limitation on ones ability ...
Hit by a bus12/27/2010
  Q: A few days ago, my new 2010 car was hit by a local transit authority bus. It was parked in front of ...
  A: I am not specifically familiar with PA sovereign immunity laws. In most cases, if the transit ...
insurance issues12/27/2010
  Q: recently i was in an accident where there was bad road conditions , my car stalled on black ice ...
  A: If you were stopped and the other car came down the hill and hit you then the other car is at fault. ...
motor vehicle accident , and ticketed, while driving a company car12/27/2010
  Q: Will the company represent me for the ticket, and should I report this to my insurance company, as I ...
  A: Your ticket is between you and the court system. If you feel you did nothing wrong and did not ...
Not at fault accident claims process12/24/2010
  Q: 1. This week, while fully stopped in a ticket booth line inside a parking garage, a car behind me ...
  A: Whether or not you have insurance in not relevant. The at fault driver through his insurance company ...
Care Custody and Control12/22/2010
  Q: I have a landscape client who provides snow removal service to businesses. They were recently ...
  A: To be honest, commercial auto policies are not my stongest area of knowledge. However, it appears ...
Car not properly fixed after comming back from shop12/21/2010
  Q: I recently got my car back from the body shop. My car was in for a simple rear end bumper fix with ...
  A: Yes. You should call the shop and tell them that when you bring your car back in that you will need ...
denial of claim12/20/2010
  Q: last week somebody rare ended me at NJ , we called police and the person who hit me claimed there ...
  A: If the police officer was able to see any damage to the rear of the car that hit you, then it would ...
auto claim12/17/2010
  Q: I was recently hit from behind some minor damage that I can repair myself. The question is do I have ...
  A: If the check is issued only to you then yes you can cash the check and do the repairs yourself. ...
loss of use12/17/2010
  Q: I was involved in an accident for which I was not at fault. It has been three months and we are ...
  A: Yes, you are entitled to be paid for loss of use. A reasonable figure would be about $20.00 to ...
new agent needed12/17/2010
  Q: .maybe you can help. i have shelter insurance for home and two cars. its a good company but the ...
  A: You should call customer service at Shelter's home office. Tell them to provide you with a list of ...
Length you can file a claim12/16/2010
  Q: Last year as a delivery driver I parked at a delivery and accidently put my car in Neutral instead ...
  A: The statute of limitations is different in each state, however, in most states it is usually at ...
Negotiating with Insurance Co. re: value of car12/16/2010
  Q: Are the insurance company's hands really tied as to negotiating the value of a car in a total loss ...
  A: The insurance company is no helpless at all. Just the opposite. They are thugs who's job it is to ...
SR2212/16/2010
  Q: I'm required to get an SR22 butI don't own a car. I plan on filing for a non-owner SR22. DO I have ...
  A: An SR22 is insurance. When you go to an insurance agency to purchase a non-owners SR22, it will ...
cost of parts liability12/15/2010
  Q: My motorcycle was knocked over by another vehicle while parked. Their insurance company sent a ...
  A: You need to send a letter to the insurance company by certified mail/return receipt requested. In ...
Insurance Assigning Fault12/14/2010
  Q: I was involved in a car wreck and my insurance company has assigned 70% of the blame to me and 30% ...
  A: Your insurance company is likely just trying to save a few bucks by assigning 30% to the other ...
Under-age driver in minor car accident12/14/2010
  Q: If my son was involved in a minor car accident (approx. $1,500 in damages) where he is 50% at fault, ...
  A: Yes. If your son was any percent at fault, the insurance company will use that to increase the ...
Filing An Auto Accident Claim12/11/2010
  Q: I live in Texas and I was recently involved an auto accident. I was hit from behind and was not at ...
  A: There is no specific time limit. The only requirement is that it is reported "as soon as possible". ...
Blown tire causes vehicle damage12/10/2010
  Q: My rear passenger tire blew (lost its tread according to the tire service center) and severely ...
  A: Unfortunately this is beyond my knowledge. You would have to contact the tire manufacturer and ask. ...
total loss12/9/2010
  Q: The insurance company keeps using the term "local market value" with regard to what they are ...
  A: The local market value is the average value of your vehicle within about 100 miles of where you ...
Auto Total Loss / Bad Faith.12/9/2010
  Q: First, Thank you for your time. I know you can answer based only on the info I provide, so to keep ...
  A: I will try to answer your questions in the order you asked them: 1) If the insurance company had ...
My parked car was hit12/9/2010
  Q: On 11/24/10 my parked car was hit by an 18 year old driver while I was in bed. When I got outside ...
  A: Now that the insurance company has accepted 100% liability, they are responsible for paying for your ...
Insurance rate change12/8/2010
  Q: We have a separate policy with a seperate company (from my wifes and mine) for my daughters car. I ...
  A: If your daughter is also listed as a driver on your and your wife's policy, then your daughter's ...
02 Concorde engine locked up due to water pump replacement12/7/2010
  Q: I recently had my water pump and timing chain replaced on my 02 chrystler concorde. I have a 2.7 ...
  A: No. The mechanic is not liable. The engine problem is a known issue but you had to have the water ...
Should I file a claim?12/7/2010
  Q: I was backing out of parking space this evening and an impatient driver attempted to speed around ...
  A: In this case I would say not to report this until you hear either from the other driver again or ...
Texas Parking Lot Law12/7/2010
  Q: Please identify the at fault party in the following scenario. Texas parking lot (private ...
  A: Any time you hit a stationary object you are at fault. It does not matter that the truck was ...
Auto/bicycle accident12/6/2010
  Q: My son was on his bike going to school and was taking a right turn onto another street. The other ...
  A: You should not base your demand on what the minimum coverage allowed is. Regardless of the policy ...
no insurance12/6/2010
  Q: i totaled my wifes car single car incident flipped it over the car is financed and didnt have ins ...
  A: I'm sorry this happened to you. The vehicle is likely totaled. I'm not sure what you mean by what ...
Refute Police Accident Report12/5/2010
  Q: Is it possible to refute a police accident report? I was involved in a traffic accident where I was ...
  A: It is possible to try but it is unlikely to have any affect. You would ned to call the police ...
What to do after third party claim denial12/3/2010
  Q: My daughter got hit while turning right from a vehicle turning left at an intersection with green ...
  A: Well you can file suit if you want to but, remember that you must be able to prove your case. You ...
My parked car was hit12/3/2010
  Q: On 11/24/10 my parked car was hit by an 18 year old driver while I was in bed. When I got outside ...
  A: It is typical that an insurance company would not accept liability until they speak with their ...
Auto engine damage12/2/2010
  Q: I had the water pump in my car replaced and the first day I got it back and drove it my engine froze ...
  A: Do not accept any money unless it is the total amount you are willing to settle for. You should ...
Auto/bicycle accident12/2/2010
  Q: My son was on his bike going to school and was taking a right turn onto another street. The other ...
  A: You need to get tough with this insurance company. A 10 year old can not be negligent. The aduld in ...
What to do after third party claim denial12/2/2010
  Q: My daughter got hit while turning right from a vehicle turning left at an intersection with green ...
  A: Since the two insurance comapnies are involved, it is best to just let them work it out. Call your ...
should i file a claim and how would i if so11/27/2010
  Q: I am staying in CA for awhile but my auto is registered in FL and my DL is FL. While parking I hit ...
  A: You are required by law as well as the terms of your policy to notify your insurance company of a ...
cell and text record requirements for auto claim11/27/2010
  Q: do i have to give my insurance co my cell and text records for the day of the accident. it was a hit ...
  A: Any time you file a hit and run claim, a fire or theft claim, the insurance company always suspect ...
Dealing with med. bills and ins. claims after accident11/24/2010
  Q: I was rear ended while at a stop light on Sunday night, 11/21/2010. I was driving and my boyfriend ...
  A: Unfortunately, things don't always work the way you think they should. If you go through Farmers ...
walmart accident11/24/2010
  Q: Well today when I got home from walmart I noticed damage to the front of my car. Its looks as if ...
  A: You can try to call the store manager at Walmart to see if they have the security tape from the ...
Rear ended, still recieveing treatment11/23/2010
  Q: A little over a year ago I was rear ended while at a complete stop (the driver was in a van, I was ...
  A: I'm sorry you are going through this. Unfortunately, the balance of the process with the insurance ...
liability of lien holder11/22/2010
  Q: A family member has asked me to co-sign a loan of $6000 for an auto loan but I understand that ...
  A: Sorry for the misunderstanding. If you loan your relative the money and have yourself listed on ...
liability of lien holder11/22/2010
  Q: A family member has asked me to co-sign a loan of $6000 for an auto loan but I understand that ...
  A: If you are co-signing the loan there will already be a lienholder which is the finance company ...
No Prior Coverage Increase11/22/2010
  Q: Why do underwriters charge more for a car insurance policy if the covered individual does not have ...
  A: Underwriters lokk at someone who does not have recent prior coverage as a potentially greater risk. ...
I hit a deer in NY state and totaled my car..11/21/2010
  Q: I recently hit a deer on Oct 3rd went off the road and flipped the car resulting in a totaled car ...
  A: Unfortunately, I have only bad news. When a car is totaled there is generally no or very limited ...
Total Loss Payout for 2003 Ford Windstar11/19/2010
  Q: My 2003 Ford Windstar was declared totalled, due to having significant frame structure damage with ...
  A: There is no specific value for any vehicle. It will always fall into a range of value. The value ...
rear ended a car in a rental car11/17/2010
  Q: I am sure you've heard the saying "the cheap comes out expensive." And how true it is. My uncle ...
  A: Unfortunately, your uncles homeowners insurance will not pay in this situation. He would have to ...
stolen11/17/2010
  Q: My QUESTION IS IS IT LEGAL TO REJECT A CLAIM AFTER 5 TO SIX MONTH? MY TRUCK GOT STOLEN IN JUNE AND ...
  A: This sounds like you need an attorney. You can first contact your state insurance commissioners ...
Secondary Incident11/16/2010
  Q: About a month and a half ago, a friend backed into my car while it was parked in her driveway. The ...
  A: Yes you can go to small claims court. However, You would have to file suit against your friend that ...
total11/15/2010
  Q: ..I owe lets say 15,000 the insurance says its worth only 10,000 how do I make up the difference ...
  A: When your car is totaled the responsible party is responsible for paying the value of your car, not ...
Concerned after 2010 Tundra wrecked by Third Party11/14/2010
  Q: QUESTIONs: 1) I had my new vehicle hit most front end in is damaged lights, both fenders, hood, ...
  A: The decision to repair or total the vehicle is up to the insurance company not the vehice owner. ...
total11/12/2010
  Q: ..I owe lets say 15,000 the insurance says its worth only 10,000 how do I make up the difference ...
  A: If you do not have GAP insurance, the best way to make up some of the difference is to be sure they ...
insurance claim11/12/2010
  Q: My wife was in an accident in the beginning of October. She was in traffic on a highway when a van ...
  A: You should take your vehicle back to your mechanic and bring your digital camera. Have the mechanic ...
Gap Insurance11/11/2010
  Q: I totaled my 2008 Toyota Prius in a not-at-fault accident ten days ago in Atlanta, GA. My auto ...
  A: Since you have 2 GAP policies, you should file the claim with both. However, you shgould know that ...
Can I Win An MA Surcharge Appeal?11/10/2010
  Q: Last week I was in the right most lane at a red light and the driver in front of me put it's car in ...
  A: I am not specifically familiar with the MA Surcharge Appeal process. However, based on your ...
Small hail storm 10/12/2010- Carroll County GA11/10/2010
  Q: Good morning - I was on my way home from work on this Tuesday late afternoon, and it was raining and ...
  A: It does not matter that they can not find proof of a storm. You have insurance to pay for damage to ...
All-State FL claim11/9/2010
  Q: I was rear-ended by an All-State driver in Florida. My car is a 2006 Toyota Avalon with 60k miles. ...
  A: Unfortunately, if a vehicle is over 1 year old or has over 12,000 miles on it, the insurance company ...
Dent in parking lot11/9/2010
  Q: I had parked my car in the lot of a store. I did park away from any other car, and we went in side ...
  A: Unfortunately, you insurance company is correct. A comp claim would be for theft, vandalizm, hail, ...
Not reporting permissive user accident for collision converage11/8/2010
  Q: This sounds stupid, and it probably is. But, last year around this time I was being treated for ...
  A: Yes. Your insurance company will still have to pay for the repairs. You will simply tell them that ...
Bagging Out11/8/2010
  Q: I was bagging out of parking space and notice there was another car bagging out directly behind me. ...
  A: Parking lot accidents are some of the most difficult to determine fault. The other driver likely ...
Roto-Rooter vehicle hit my car then took off11/7/2010
  Q: My car was parked on the street the other night and it got hit by a contractor that works for ...
  A: I'm not sure how you know it was a Roto-Rooter Truck considering you did not see the damage until ...
Med Pay, Settlement11/4/2010
  Q: I was rear ended, other party admitted fault, both parties have AAA. I used my med pay for myself, ...
  A: It is true that MEDPAY does not have to be repaid but your health insurance does. Depending on the ...
50-50 Fault...11/4/2010
  Q: question. I really appreciate it. I was recently in an accident where according to the Rules of ...
  A: This is not worth fighting. Since your only witness states that they saw a turn signal, you have no ...
Auto Insurance Claim11/4/2010
  Q: Can you make a claim regarding an accident that occurred over a year ago that wasn't filed in any ...
  A: Yes you can make a claim for an accident that occured over a year ago. However you should expect ...
one accident, two claims?11/3/2010
  Q: I hit the back of a bus and damaged the front of my car. As I swerved to avoid the bus I pulled in ...
  A: The insurance company can do pretty much what they want. The decision to repair or total a vehicle ...
Bodily injury11/3/2010
  Q: "I was in a car wreck on 6-15-10. The other driver was at fault. We both have state farm insurance. ...
  A: First of all, since you have an attorney, you should not be contacting the claims adjuster for ...
Hail damange auto insurance11/2/2010
  Q: I was recently in a accident. The insurance company told me to wash the car and take it in to the ...
  A: Anytime you make a claim for something like hail damage, the insurance company will want to try to ...
Auto Insurance11/1/2010
  Q: My vehicle was recently damaged in a hail storm. My insurance company declared it a total loss. The ...
  A: You need to demand that the insurance company provide you in writing exactly why you can not retain ...
Vehicle declared Total Loss - I want to keep10/30/2010
  Q: Major hail storm hit Phoenix, AZ earlier this month. My insurance company has declared my vehicle a ...
  A: Understood why it is being totaled. I have handled many hail damage claims. If the vehicle is ...
Vehicle declared Total Loss - I want to keep10/29/2010
  Q: Major hail storm hit Phoenix, AZ earlier this month. My insurance company has declared my vehicle a ...
  A: Insurance companies and lienholders go through this process hundreds of times a day. I'm not sure ...
hit and run10/29/2010
  Q: We had two vehicles parked in front of our house after driveway was paved. Vehicle 1 struck vehicle ...
  A: This is a very confusing situation but I will do my best. From your description, I will assume ...
it is mayhem10/27/2010
  Q: My daughter was broad sided by an individual who ran a red light. The other insurance company has ...
  A: The insurance company is required to provide you with a "comparable" vehicle. Now the definition of ...
Suspicious parking lot bump situation10/27/2010
  Q: I'd like to ask what to do on my situation I had this evening. Tonight, I parked my car on the ...
  A: For the moment you should do nothing. Call the other driver and ask them to meet you at a body shop ...
Arbitration and Diminshed Value10/27/2010
  Q: Mr. Hixenbaugh, I'm currently involved in an arbitration and diminished value claim. The ...
  A: You insurance company is correct. If you sign the release form, it will release them from any and ...
not at-fault in total-loss accident - how do I recover my deductible?10/26/2010
  Q: My car was totaled when another driver ran a stop sign on 14th Aug 2010. (Today is 26th October ...
  A: Your insurance company should be pursuing the at-fault person and/or their insurance company for ...
Hail Damage Total Loss10/26/2010
  Q: Like many others in Phoenix, we had some heavy hail early this month, but I feel there is something ...
  A: This sounds a lot like the strong arm tactics of the 1930s Chicago gangsters. Sometimes I think many ...
loss of use of Vehicle Question10/26/2010
  Q: My vehicle had an accident on Sep 17.2010. It was not my fault. The vehicle was towed to the ...
  A: The insurance company owes for a rental car or loss of use for the reasonable period of time needed ...
Hail damage10/25/2010
  Q: MY Shelby was damaged by a hailstorm in Phoenix a couple of weeks ago. The damage will probably be ...
  A: Unfortunately, no. In order for the shop to be liable in any way you would have to prove that they ...
AUTO COVERAGE10/23/2010
  Q: I drive a car which is technially my mothers car and i am the primary driver. the car is registered ...
  A: You should inform the insurance company of your correct address. If they find that the car is ...
Diminished Value of 06 Jeep - head-on accident10/22/2010
  Q: A little over a month ago I was involved in a head-on collision with me at about 10 mph and the ...
  A: Your situation is not uncommon. This scenario happens every day across the country. You are ...
Total Loss?10/22/2010
  Q: I bought my car in October 2009, it got into a crash in August 2010. I have State Farm Insurance, it ...
  A: The decision to repair a vehicle or declare it a total loss is completely up to the insurance ...
total vehicle10/21/2010
  Q: through a credit union and dealer is financing remaining balance. He just backed out of financing ...
  A: Neither the 1st or 2nd leinholder are automatically paid off in a total loss. The amount that is ...
PHX area Hail Damage to SUV10/19/2010
  Q: A freak hail storm, my babied late model 2002 Suv (low mileage 50.000 miles, like new condition), ...
  A: Unfortunately, there are no options. The decision to repair or total the vehicle is solely up to the ...
loss of use10/19/2010
  Q: Commercial trailer got into accident due to the fault of the other . 1. Repair shop is telling ...
  A: Yes. They owe for the entire time it took to repair the trailer. You may need to get the shop that ...
Collision damage/2002 Chevrolet Avanlanche10/19/2010
  Q: I am asking the followingI was involved in a very minor accident with my Bobcat 731 skidsteer and a ...
  A: This is a tough case. Unfortunately, I do not know where you would find an expert that would be ...
loss of use10/18/2010
  Q: Commercial trailer got into accident due to the fault of the other . 1. Repair shop is telling ...
  A: You are entitled to loss of use for the cost of renting a comparable trailer. However, the insurance ...
Claim re: Hail damage..Progressive Ins. Co>10/17/2010
  Q: I reside in Phoenix AZ. We had a major storm on 10-05-2010. Golf and tennis ball sizd hail with 60 ...
  A: Welcome to the wonderful world of auto insurance claims. The reason the adjuster shorted the ...
Hail Damage Check To Me? or Bank?10/17/2010
  Q: We recently had a hail storm hit in the state of AZ and a lot of damage was done throughout the ...
  A: When you have a loan on a vehicle, the leinholder is listed on your policy as an additional insured. ...
liability in injury accident10/14/2010
  Q: My wife was involved in an accident. Our car was one of two cars which were making a left hand ...
  A: Liability can only be determined with the full details of all of the facts of the situation. There ...
Claim re: Hail damage..Progressive Ins. Co>10/14/2010
  Q: I reside in Phoenix AZ. We had a major storm on 10-05-2010. Golf and tennis ball sizd hail with 60 ...
  A: You are right to be concerned. Very often insurance comapnies will try to low ball the claim just to ...
Auto Accident- Settlement Negotiations10/13/2010
  Q: Richard. A couple questions before proceeding with 2 aspects of our accident claim. I was in an ...
  A: I'm sorry you were involved in this situation. I will try to answer your questions in their order: ...
Drunk driver/Insurance will not pay commeasurate with replacement10/13/2010
  Q: My son was hit by a drunk driver three weeks ago. The driver of the 2009 Jaguar made was cited for ...
  A: Attorneies generally do not get involved in property damage issues because there is not enough money ...
Auto medical claim10/12/2010
  Q: There were 4 people injured not counting the at fault person. I have not retained a lawyer but the ...
  A: The only problem in waiting is that the lawyers for the other injuried will ve trying to take a ...
multiple policies10/12/2010
  Q: Im moving out of state in 2 months and my current insurer does not cover that state. I would like ...
  A: There are no laws against it, however, if there were an accident you could not collect your full ...
Bodily injury claim against AAA10/10/2010
  Q: I was in a car accident in May of 2009 with a good friend of mine. I was driving my car with him as ...
  A: I will try to explain how this all works. All claims regarding the injuries incurred by your ...
pedestrian accident10/9/2010
  Q: I was driving in a parking lot outside a grocery store and may have hit a pedestrian. When I saw ...
  A: It is very unlikely that anything will come of this and you should not lose sleep over it. Since no ...
settlement check10/8/2010
  Q: Car got hail damage and i have american family insurance. my agent said that the check will be made ...
  A: Your insurance agent is wrong. If the check ws made out only to you and you had no loan on the ...
Auto Insurance, NY No Fault10/7/2010
  Q: My husband was a pedestrian, crossing a main street, traffic was clear for him to cross. He was in ...
  A: You should really be speaking with an attorney but I will try to provide some information. You can ...
Diminished value10/7/2010
  Q: I have a new 2010 Ford Edge.I got it in March. I was rear-ended recently. The other driver was ...
  A: The amount of diminished value a vehicle suffers is dependent on the age of the vehicle, the type of ...
Stripped Insurance??10/6/2010
  Q: I had a major accident Tuesday morning. I called my insurance company to file a claim and they told ...
  A: Each insurance company is free to set its own requirements for eligability for their programs. You ...
Car accident/other party - no insurance/passenger medical claim10/5/2010
  Q: In February, I was in an auto accident. The other driver failed to yield and pulled out blind and I ...
  A: I know it is frustrating, but you have nothing to fear. If you receive any calls, letters or any ...
Backed into an illegal parker10/5/2010
  Q: I backed into a truck that was parked perpendicular to the parking lines. I'm a tenant at some ...
  A: Unfortunately, anytime you hit a stationary object you are 100% at fault, even if the object you hit ...
rear-ended other driver 100% at fault10/3/2010
  Q: I was stopped for a school bus and I was rear ended. The other driver has state farm and they ...
  A: How the check is made out will depend on your state laws. I know that in Texas they are required to ...
Parked Car Hit without insurance10/2/2010
  Q: My car was hit in the parking lot a week after insurance expired. However, my insurance had expired ...
  A: I did not realize you were in Michigan. You are correct, Michigan is a no-fault state which means ...
Pedestrian Accident9/30/2010
  Q: I was walking across a 4 lane road early one night and was struck by a mini van after reaching the ...
  A: This is basically a he said / she said situation. You will need to find witnessess who's story will ...
rear end collision9/30/2010
  Q: I was stopped with my foot on the brake waiting to turn (turn signal on) when I was rear ended by ...
  A: In this situation you should absolutely hire an attorney. The insurance company will act very ...
Parked Car Hit without insurance9/30/2010
  Q: My car was hit in the parking lot a week after insurance expired. However, my insurance had expired ...
  A: Absolutely you can sue him. You need to take pictures of your damaged car. You need to get an ...
car accident/seat belt9/29/2010
  Q: My friend and her boyfriend were involved in an accident. She was the passenger and was injured but ...
  A: I'm afraid you are asking too many unrelated questions. I am willing to help but I can not answer ...
Car accident with soft tissue injury/pain & suffering9/29/2010
  Q: I have read numerous threads on pain and suffering calculations and am still somewhat unclear on ...
  A: Although, in general, the info you found of 1.5 to 3 times the medical bills is correct, that is ...
What are my rights9/28/2010
  Q: my question is I got rear ended by a vehicle a month ago. We both have the same insurance company, ...
  A: The same insurance company does not matter. If you feel you are not being treated fairly, speak to ...
REAR END COLLISION9/28/2010
  Q: I was stopped at a light and was hit by a electrical company van. We both pulled over to exchange ...
  A: Yes. They are denying liability due to the phantom vehicle. You should report this to your insurance ...
car accident/seat belt9/28/2010
  Q: My friend and her boyfriend were involved in an accident. She was the passenger and was injured but ...
  A: In some cases you are correct. However it depends on your specific state laws and the wording of his ...
car accident/seat belt9/27/2010
  Q: My friend and her boyfriend were involved in an accident. She was the passenger and was injured but ...
  A: Unfortunately, you are asking several question that I would have no way of knowing. The decision to ...
retoactive force placed auto insurance9/27/2010
  Q: Upon acquiring an auto loan in late '08 for a period of 24 months I was led to believe by the bank ...
  A: The only way to get it reversed it for you to provide them with proof that you had full coverage ...
Tire replacement9/24/2010
  Q: My wife was recently t-boned by a driver who ran a red light. Her car had heavy damage on the front ...
  A: Unfortunately, this is a legitimate charge. When an insurance company replaces a part that would ...
Progressive proposed payout on auto accident9/24/2010
  Q: I have had full coverage with Progressive on a 1996 Isuzu Hombre for 3 years. No prior accidents or ...
  A: This is a common problem. The insurance company should not deduct any more than 40% because of the ...
Got hit by a left turning car. Insurance agency says I drove through a red light..9/23/2010
  Q: Is there anything else I can do to fight a claim where I was hit at an intersection from a driver ...
  A: Unfortunately there is not much you can do when it is a he said, she said. The only thing I can ...
premiums9/23/2010
  Q: I have a car financed and registered in my name. My credit is poor. Is there a legal way to insure ...
  A: You can have your wife apply for the policy, but she will still have tyo give your information to be ...
Please Help, car accident9/23/2010
  Q: I hope that you could help me to answer my question. My stories is I have been in an hit and run ...
  A: This happens all the time. You just need to select the body shop that you want to do the repairs. ...
Coverage family member exclusion transfer to new car?9/21/2010
  Q: My mother had bought a new car. The old car insurance policy excluded my sister. When she ...
  A: When a driver is excluded, they are excluded from the policy no just a specific car. So regardless ...
Car Accident9/21/2010
  Q: I was involved in a car accident where the car hit mine which hit me while i was checking the ...
  A: I'm very sorry you are going through this. I hope all will be ok. Considering the extent of your ...
insurance refusal due statute of limitation9/18/2010
  Q: I was in a a car accident with someone else documented blatant recklessness. I submitted my claim in ...
  A: What you are referring to is called the "Statute of Limitations". This is a state law in every state ...
home or auto insurance9/17/2010
  Q: My wife just backed our car into my son's car. My car had no damage. Is it home owners insurance or ...
  A: Your home insurance has nothing to do with this situation at all. If you and your son are insured ...
Drove car through high water9/17/2010
  Q: I drove my 2009 Nissan Sentra through a deep puddle and the engine and electricity failed in my car. ...
  A: The car will only be totaled if the cost of repairs exceeds 70% of the value of the car. Even that ...
Engine Damage9/17/2010
  Q: I was in a fender bender recently. There was very minimal body damage just a couple of scratches on ...
  A: It is the job of the insurance adjuster to find reasons to not pay claims. That is how insurance ...
Auto Claim9/16/2010
  Q: I was involved in a car accident earlier this month where I was rear ended. Since I have collision ...
  A: Yes you can make a claim for diminished value in California. In fact is a person is not at fault in ...
property damage/car accident9/14/2010
  Q: My girlfriend was sitting in a park car when suddenly,a lady drving a lexus truck back into ...
  A: Yes you have a case as long as you do not cash the check. You need to write VOID across the check ...
liability9/14/2010
  Q: My daughter was in a car rollover & the driver was at fault. She had ask the driver repeatedly to ...
  A: When broken bones are involved it is more difficult to determine. You should visit ...
Auto Accident9/14/2010
  Q: In Maryland, my "shade tree" mechanic finished fixing my car and took it for a test drive. While ...
  A: No. Your are not liable for his medical bills. The wreckless driver is the one liable for the ...
medical claim for at fault -referral to underwriter9/11/2010
  Q: Recently, I received a letter from my ins co that they were referring me to the underwriter because ...
  A: If you rear ended the other car then you are at fault. Your insurance company has the sole ...
Arguing loss of use, adjuster not willing to pay tax on rental vehicle rate9/10/2010
  Q: I was recently involved in an accident where I was sideswiped into a median causing my car to flip ...
  A: Although you question and explanation were quite lengthy, I will try to be as brief as possible. ...
Insurance Co unable to sette claim9/10/2010
  Q: The other driver sustained a permanent impairment of 8% of the whole person according to his doctor. ...
  A: If you are sued, your insurance comapny will provide you with a defense attorney. This case should ...
"At fault" classification in single car incident9/7/2010
  Q: My son was involved in a single car incident which resulted in Geico totaling the vehicle. While ...
  A: Unfortunately, you are not going to like the answer. There is likely nothing your son can do about ...
2 stolen cars9/3/2010
  Q: Please help: I unfortunately just had two cars stolen from. One has been recovered and I had my ...
  A: The Total Loss Claim Process Step 1: Determining the vehicle to be a Total Loss When you are ...
car accident9/2/2010
  Q: The man that lives next door hit my parked car a couple months ago. I've had deaths in the family so ...
  A: The statute of limitations in Maryland is 3 years. You should tell your neighbor this and tell him ...
How do I go about filing a claim if I originally thought I didn't need to?9/1/2010
  Q: As my best friend was backing out of her driveway, she did not see me and the back of her car hit ...
  A: You should just call her insurance comapny to report the claim. They will try to give you a hard ...
stolen car9/1/2010
  Q: If my car was stolen from my address, and can not be found, would I be able to be reinbursed for the ...
  A: First you would need to report the theft to the police. Then you would report it to your insurance ...
leinholder coverage8/31/2010
  Q: My company is the lienholder on a vehicle that recently caught fire. The insurance company says ...
  A: Unfortunately, I can not look up state statutes. I do know from experience that a lienholder must ...
Are we liable for this accident?8/31/2010
  Q: My house incurred hail damage from a storm. The insurance adjuster came over to my house to inspect ...
  A: Although their is some liability on the adjuster for placing the ladder where he did, the majority ...
auto liability - negligent entrustment8/30/2010
  Q: If I get hit by a car, driven by a person who is driving their personal vehicle for work for a ...
  A: This is actually a legal question not an auto insurance question, but I will do my best to provide a ...
My fault8/28/2010
  Q: After driving for nearly 30 years without incident, I recently had two accidents where my cars were ...
  A: The best weapon in this situation is knowledge. You should go to www.autotrader.com where you can do ...
Hit by truck on Bicycle8/27/2010
  Q: Short version of my story: Pickup truck pulling trailer was driving aggressively, tries to pass me ...
  A: You should demand 3 times the total of your medical bills plus your lost wages or time, then be ...
A nightmare that needs to end.8/26/2010
  Q: I have a slight legal concern that I need clarification on. About 6 weeks ago, a shopping cart that ...
  A: Your auto insurance will not pay for this situation because you did not cause the damage with your ...
DIMINISHED VALUE IN ATLANTA8/26/2010
  Q: Can you please advise what "formula" is used by car insurers in Georgia to calculate diminished ...
  A: Sorry for the slow response. I tried to reply to you several times but the ALLExperts website would ...
Inconvenience Compensation post arbitration8/26/2010
  Q: 7 months ago I was T-boned by a driver at an intersection causing total losses to both vehicles. ...
  A: There is no entitlement for compensation for inconvenience. There needs to be a provable monetary ...
Does insurance companies report accidents to DMV?8/25/2010
  Q: i need to renew my driver license, but I had an accident in the timeframe when it was expired. My ...
  A: Insurance companies do not report accidents to the DMV. However if their wqas a police report, the ...
Insurance claim question8/24/2010
  Q: My truck was recently hit by a driver while i was not in it.I am currently dealing with their ...
  A: As a 3rd party claimant, you can the check made out to you only. In some states, if there is a ...
Auto Accident: No Insurance8/23/2010
  Q: I was in an auto accident where fault has not been decided yet. I believe it really was my fault, I ...
  A: Yes they can sue you even if they don't have insurance. Yes you should try to show that they also ...
Multi-state Issues8/22/2010
  Q: My wife and I both own cars titled and registered in Ohio, but we live in Alabama while she is in ...
  A: Each insurance company is free to set it's own rules and regulation on having insurance with them. ...
Claim Settlement Dispute8/21/2010
  Q: My son was involved in a rear-end collision. Our car is an '05 Nissan Altima and the other car is ...
  A: You can let your company claims adjuster know how you feel, however, once you filed the claim with ...
HAIL DAMAGE8/21/2010
  Q: ABOUT 25 DENTS. I OWN MY CAR AND I LIVE IN PA. I HAVE ALLSTATE AND HAVE FULL COVERAGE MY ...
  A: Yes you can still report this. If you don;t know when it happened, just tell them that. Most likely ...
third party insurance8/20/2010
  Q: My car was hit by a guy who is fully responsible based on police report. My car is inoperable and ...
  A: You need to get tough with this insurance company. You need to select a body shop you want to do the ...
Conflicting Adjusters for Same Policy8/19/2010
  Q: Involved in an auto accident. It was the other guy's fault. His insurance adjuster took my ...
  A: Unfortunately, unless you got it in wrioting that they were accepting liability, they can do just ...
Third Party Claim Problem8/19/2010
  Q: I was in an accident that involved 5 cars. The fifth car hit a mercedes behind me. The mercedes ...
  A: In this case the insurance company is doing the correct thing by advising you to go through your own ...
Insurance Claims8/19/2010
  Q: I have a 2003 Lincoln LS that has low mileage (55k) and was pampered by me since I bought it and is ...
  A: You must understand that your insurance company does not care about you, only the money that you pay ...
Gap insurance8/18/2010
  Q: we purchased gap insurance from the car dealer when we bought our car, the was recently totaled and ...
  A: To the best of my knowledge, GAP insurance does not pay for any negative equity rolled into a new ...
Loss of use8/18/2010
  Q: I rented a car from Thrifty in New York City, I do not have auto insurance but paid with American ...
  A: Rental car companies are notorious for trying to charge all kinds of fees when one of their cars is ...
Permanent loss of mobility.8/17/2010
  Q: I am a 59.5 year old airline pilot, live in San Diego Ca and was rear ended on 7 Jan 2010. I've got ...
  A: It is certainley legal for you to ask for compensation of any and all costs and expenses resulting ...
can car be examined for malfunction8/13/2010
  Q: i do not have collision. my car went out of control. i asked mechanic if it could be checked for ...
  A: Even if it could be done, it would not mater. The car is too old to relate back to the manufacturer. ...
Settlement Agreement8/12/2010
  Q: I jumped the gun and verbally agreed to a settlement with the adjuster. I have yet to sign the ...
  A: Ethically, you should stay with what you agreed to. However, if what you agreed to was based on a ...
Rejection of vehicle insurance claim8/12/2010
  Q: I submitted a claim to an insurance company and during their validation I was informed that I have ...
  A: Unfortunately, I have no idea what you are talking about. There are many questions that come to ...
OVER REVED ENGINE DUE TO ACCIDENT8/11/2010
  Q: RICHARD I AM LOOKING FOR INFORMATION ABOUT OVER REVVING MOTORS WITH THROWN RODS. MY F350 LEFT THE ...
  A: This is a tough situation. Depending on the age and mileage on your truck, even if you can get them ...
Dent in Door8/11/2010
  Q: We rent in a condo building, and our parking spot is situated between a wall an another car. The ...
  A: If you do not feel that you did the damage and they do not have a witness that will say that they ...
auto/animal collision8/4/2010
  Q: I hit a large racoon, immediatley turned for home, watching the idiot light (did not come on)and ...
  A: Just tell the truth. You had no reason to suspect that there was anything seriously wrong. Temp ...
Salvage title8/4/2010
  Q: My son's car was involved in an accident that possibly resulted in it being a total loss. The ...
  A: A vehicle with a salvage title is generally worth about 40% to 50% less than a vehicle with no ...
Auto accident8/3/2010
  Q: We were involved in an auto accident where the driver of the other car came across 2 lanes of ...
  A: The other drivers liability coverage will pay for all expenses that the driver is legally ...
Is it worth appealing a surcharge8/3/2010
  Q: I backed out of my garage and didn't realize a car was parked in my driveway. I had no damage to my ...
  A: In this case it would not help you. Based on your description of what happened, there is no question ...
auto accident8/2/2010
  Q: I live in CA. My daughter's 1998 Civic was rear-ended. The adjuster for the insurance co. (Unigard) ...
  A: You should put your vehicle in the body shop for the repairs. Once there, the body shop should write ...
Is the Toyota dealer partly responsible for damages to my parked car?8/1/2010
  Q: I brought my 2005 Corolla in to have two fuses replaced. I dropped it off at the dealership that ...
  A: No. The dealer is not responsible. Since the damage was caused directly by the negligence of the ...
minor damage/matching paint7/31/2010
  Q: I have an older Volkswagon that we use as a second vehicle. I was hit in the passenger side quarter ...
  A: The insurance company is only required to pay to paint the areas of the vehicle that were damaged ...
Is this my fault?7/29/2010
  Q: I got into an accident about a week ago. I was making a left turn at a busy intersection which was ...
  A: No points will be added to your license unless you are issued a ticket. The insurance company will ...
theft of motorcycle7/29/2010
  Q: our motorcycle was stolen, we made a claim with the insurance co. can we withdraw our claim? and ...
  A: If you withdraw your claim the insurance company will want to know why. It may cause them to ...
Rear-ended, injured, diminshed value...7/28/2010
  Q: Have a few questions for you. Background - I live in Maryland and was in NY on vacation when ...
  A: For our injuries I would suggest a website called www.collisionwizard.com . It was created by the ...
car wreck7/28/2010
  Q: I was in an at fault accident with full coverage insurance pulling my boat and trailer. I flipped my ...
  A: Unfortunately, your boat and trailer is not covered on your auto policy. You would need a seperate ...
insurance claim7/27/2010
  Q: i was in a car accident about a year ago. my car was totaled and was accepted a reasonable offer for ...
  A: The claims adjuster does not care about you or your pain and suffering. There job is to get you to ...
car accident with minium insurance7/27/2010
  Q: My lawyer sent a letter to me stating he 's resigning on my case 7 months after my car accident ...
  A: No you are not at fault. You just need to call a number of attornies. You will find one that will ...
Freak accident7/27/2010
  Q: I was driving on the highway when all of a sudden I heard a very loud bang noise, I looked in front ...
  A: As the owner of a vehicle it is your responsibility to be sure that all items on your vehicle are in ...
Auto vs. Bike7/26/2010
  Q: Essentially, I was hit by a vehicle taking a left turn at an intersection. It was an unprotected ...
  A: I can not state the value of your claim without knowing all of the details as well as the total cost ...
i didn't know i was uninsured and i caused an accident.7/26/2010
  Q: i was at a light and reached down to get something off the floor of my car. i saw the car next to ...
  A: If the dirver was not wearing a seatbelt, then yes that is her negligence. A substantial portion of ...
Lent truck to friend and it was totaled in a bad accident7/26/2010
  Q: I lent my vehicle to a close friend, and it was totaled in a bad accident. He was hauling 4 horses ...
  A: You and your friend need to fight this agressively. Based on the description you provided it sounds ...
Who can settle claim with an adjuster?7/24/2010
  Q: My daughter was injured in a car accident in Florida when she was a minor (17). She is now an adult ...
  A: As far as I know you can not settle this claim. Now that she is 18, she is the only one that can ...
gap vs replacement insurance7/24/2010
  Q: I hope you can tell me how an insurance company can sell gap insurance to me when the car was paid ...
  A: I can not answer how they can sell a product you can not use. You should call the company and ...
salvage title7/24/2010
  Q: I`m from massachusetts.I bought a car that had a salvage title and was state inspected a passed to ...
  A: The insurance company owes you for the value of your car not what it costs to replcae it. A vehicle ...
How I should proceed to get a Letter of Evaluation (L.O.E.) from my Insurance Company to clear my driving record to be treated at NO fault?7/23/2010
  Q: On December 2007, my Honda Civic was struck by a Pontiac Grand Prix, in a quite busy intersection (2 ...
  A: Unfortunately, I am located in the US and am not familiar with the way things work in Canada. I have ...
Stolen Vespa7/23/2010
  Q: This morning I woke to find that that my Vespa had been stolen. It had been parked for several ...
  A: There is not much you can do. You are still obligated to pay for the Vespa. Hopefully you have ...
25% Liability is mine, how so?7/23/2010
  Q: A few months ago, a vehicle turned left in front of me as I was exiting an intersection. The other ...
  A: This is a tactic used by many insurance companies simply as a way to save money. If your damage is ...
can at fault driver be forced to repair a "total loss" vehicle7/22/2010
  Q: I have a 95 Grand Cherokee Limited. As I expected it was declared a total after a driver ran a red ...
  A: Whether you are dealing with your own insurance if you have collision coverage, or the at fault ...
Rear end collision liability7/21/2010
  Q: I was involved in a rear end collision. A woman cut into my lane (her right side) trying to not ...
  A: Unfortunately, it is not always easy to tell these things. Tey may try toclaim that the reason the ...
stolen veh claim7/20/2010
  Q: a vehicle ran a stop sign and hit my veh while towing my boat,the driver said he was driving the car ...
  A: If the vehicle was stolen then the car owners insurance will not pay. The insurance company will ...
i didn't know i was uninsured and i caused an accident.7/20/2010
  Q: i was at a light and reached down to get something off the floor of my car. i saw the car next to ...
  A: If you get another phone call do not have any conversation until you write down the name of the ...
total loss7/19/2010
  Q: I have a 1999 buick park avenue. my car was hit on the left front damaging the bumper, headlight, a ...
  A: Unfortunately, there is not much you can do. The decision to repair or total a car is completely up ...
Stolen Vehicle / Who is responsible for Accident?7/19/2010
  Q: My brother was in a car accident yesterday where a 14 year old boy was driving a stolen Cadillac ...
  A: Since the vehicle was stolen, the owner of the vehicle is not responsible for your damage so his ...
Accident - car vs. bicycle7/18/2010
  Q: One year ago, I was riding my bicycle on a street (in TX) when a car turned right onto the street ...
  A: Unfortunately, ignoring a problem does not make it go away. You should have started to fight this ...
liability claim7/16/2010
  Q: I hit a car in a parking lot (last week). The owner has since noticed her fender is partially ...
  A: You should report the incident as soon as possible but there is no specific deadline. There is no ...
diminished value check7/15/2010
  Q: I am in Texas, ford is the lein holder. My insurance company told me to send ford a copy of the ...
  A: Texas law requires that an insurance comapny list the lienholder on any check when a lienholder ...
Future damage to an already damaged area of a vehicle7/14/2010
  Q: My van was in an accident where the other party was at fault. I was paid by other party insurance ...
  A: I will answer your Q's in the order you asked them: 1) You are not obligated top tell your ...
How to claim aftermarket parts?7/14/2010
  Q: My vehicle was totaled by another party, is their insurance company required to pay me for the the ...
  A: Yes. The other company is responsible for paying for the aftermarket parts to the extent that they ...
pre-loss/deminished value7/12/2010
  Q: Ten days after I bought my car I had an accident. I was not at fault and state farm has accepted ...
  A: The insurance company will not make you any offers until you indicate to them that all of your ...
pre-loss/deminished value7/12/2010
  Q: Ten days after I bought my car I had an accident. I was not at fault and state farm has accepted ...
  A: At this point you do not need to seek legal advice unless you were injured in the accident. Most ...
pain & suffering for retired person7/9/2010
  Q: I am retired but suffered a constant eye-twitch for nearly 2 ½ years. How much should my demand be?
  A: Generally, pain & suffering settlement are based on the cost of medical treatment that was incurred. ...
car winshield adjustment7/9/2010
  Q: I do surveys for home occupancy and have been handed cases for autos- my instructions say " have the ...
  A: Not to sound flippant, but I think "bug" means insect. I do not know why they want to photograph ...
minor bump7/9/2010
  Q: i had what i thought was a minor bump into the rear end of a mini,witch mad a tiny dent in the ...
  A: You should contact the other person and tell him that you contacted the shop and learned that it ...
Damage to car while at Dealer7/8/2010
  Q: The Jaguar dealer cycled the convertible top after installing a new CD player in the trunk of my ...
  A: Unfortunately, there is no way for me to know if the dealer is liable or if you have bad luck. You ...
Hail damage7/8/2010
  Q: While driving in another state my car was in a hail storm. It couldn't be driven back 1000 miles to ...
  A: I'm sorry this happened to you. Unfortunately there is not much you can do. What you are entitled ...
Rear End Accident7/8/2010
  Q: I was rear ended in December 2009 in Missouri City, TX. My damage was about 400.00. When I was hit ...
  A: What State Farm is saying is that the damage to your car was so minimal that the impact could not ...
Uninsured car in accident7/7/2010
  Q: My husband financed a car in his name for his brother. His brother was recently involved in an ...
  A: It was your brother-in-law's negligence that caused the accident so only he is responsible for to ...
To claim, or not to claim...7/7/2010
  Q: I had my first motorcycle accident last week. I was the only vehicle involved, there was no damage ...
  A: Since the insurance would only pay about $600.00, I would say you would be better off to pay it your ...
Warranty after repair through insurance claim7/6/2010
  Q: I'm currently facing the following problem. Last summer, someone ran into my car while traveling on ...
  A: You should first get your statement from an independent body shop and submit it to the insurance ...
Warranty after repair through insurance claim7/6/2010
  Q: I'm currently facing the following problem. Last summer, someone ran into my car while traveling on ...
  A: You must understand that you are dealing with idiots that will do or say anything to not give up a ...
loss of use in texas7/6/2010
  Q: is a claimant owed loss of use in texas? if so, what is the amount
  A: Yes. In Texas a claimant is entitled to "reasonable" loss of use. There is no fixed amount so it is ...
Loss of use7/3/2010
  Q: "My semi-truck was in a accident this morning other driver totally at fault. A claim has been filed ...
  A: Absolutely. However you will have to prove your lossess. Start putting together any information you ...
Thank you. Knowledge is Power7/3/2010
  Q: Can I get another attorney to review my case before I agree to settle? Will this cost an arm and a ...
  A: I'm not sure how a legal second opinion would work. You are under contract with your attorney who ...
Serving and Insurance Dismissing Case?7/1/2010
  Q: Hixenbaugh, I have a claim in Los Angeles with a subdivision of Setry Insurance. They already paid ...
  A: Since the responsible party has moved to South America, it is my understanding that your law suit ...
Right of Recourse... How to give "Notice cannot find comperable vehicle for gross settlement amount" example letter or demand7/1/2010
  Q: Mr. Hixenbaugh: My vehicle was deemed a total loss by Insurer and I cannot purchase a comparable ...
  A: How you proceed depends on if you are dealing with your own insurance company or another at-fault ...
Hit & Run6/30/2010
  Q: Friday, I had a car pulling a empty boat trailer pull out in front of me (from the right) with only ...
  A: In a total loss claim, your insurance company owes you for the value of your car as it was just ...
Serving and Insurance Dismissing Case?6/30/2010
  Q: Hixenbaugh, I have a claim in Los Angeles with a subdivision of Setry Insurance. They already paid ...
  A: Let me first state that I am not an attorney and what you are asking is a legal question. I will ...
rental insurance6/30/2010
  Q: My husband was in an accident on June 10 and the other driver was found at fault. I turned down an ...
  A: It is correct that you do not have to get multiple estimates. You do need to select the body shop ...
Choosing the garage rights6/29/2010
  Q: I had my rear bumper smashed by another car (liability accepted by third party). The insurance ...
  A: I am based in the US and am not specifically familiar with UK laws or policy. However, I would say ...
Ford powertrain warranty voided by recycled engine6/28/2010
  Q: Last year, we bought a used, Ford-certified Ford Focus SES(2008), which was involved in a collision. ...
  A: There are a few issues you need to be aware of. First, you should never go to a body shop that is ...
Would my Auto insurance cover damage done by a restoration Company ?6/27/2010
  Q: Richard, I recently pulled my vehicle from a restoration Company due to them missing 3 ...
  A: This is a very unfortunate situation. Collector car insurance is a bit different than standard auto ...
auto insurance company sueing daughter6/27/2010
  Q: My 22 year old daughter wrecked her college roommates car. The accident was her fault. I filed a ...
  A: This is one of those situations where her insurance will be useless. Since she was not driving her ...
Personal Liability Claim6/25/2010
  Q: I was in an auto accident in February 2010. It happened on an expressway where there were 4 lines ...
  A: Since yopu have PIP coverage, you would likely then only be looking at the little extra. In some ...
Personal Liability Claim6/25/2010
  Q: I was in an auto accident in February 2010. It happened on an expressway where there were 4 lines ...
  A: I'm sorry you're going through this. You should expect a substantial fight from the insurance ...
collision damage claim6/24/2010
  Q: I was in a auto accident where the other driver was declared at fault. The adjuster came to look at ...
  A: Unfortunately, insurance comapnies can do almost anything they want. They will usually not consider ...
3 party accident6/24/2010
  Q: Hixenbaugh, Hope this message finds you well. I have a question regarding the accident I was ...
  A: The only one here telling the truth for sure is you. There is no way to know how long this process ...
Reject Claim Offer6/24/2010
  Q: My car was rear ended when waiting for traffic. So the other driver is at fault. I filed claim to ...
  A: You should not accept an "offer" from either. The at-fault persons insurance company owes you for ...
unitrin insurance/ laws on comparable vehicals6/23/2010
  Q: The outside source has found two vehicals both by private sellers in newspapers one being over 100 ...
  A: Almost by definition, an insurance company's job is to cheat people out of as much money as they ...
allstate6/22/2010
  Q: i currently have allstate for my auto insurance. i have full coverage on my car. i recently hit a ...
  A: Unfortunately, you have just learned an important lesson. You should never ever take your vehicle to ...
Auto Insurance Deductible6/22/2010
  Q: Richard Hixenbaugh: Re: Auto Insurance Deductible My car was hit bay another car when I was ...
  A: There is no time limit for your insurance company to make contact with the other insurance company. ...
brake failure due to faulty service6/21/2010
  Q: I had the front brake pads replaced in preparation for the drive to a new home in another state. ...
  A: The brake company should pay to properly repair the brakes, all of the costs associated with the ...
open door crash6/20/2010
  Q: have a question regarding ‘open-door hit’ I was parked on roadside, door was open, 90-year old ...
  A: In most cases this type of accident would be considered to be your fault. The cars on the roadway ...
Passenger Rights6/18/2010
  Q: What are my rights to compensation from the policy holder of the commercial vehicle I was riding in ...
  A: The Taxi insurance would only come in to play if the taxi driver was also negligent in the accident. ...
attorney fees and missled6/15/2010
  Q: i was involved in a car accident a driver hit me head on i had my grandbaby in the car also was ...
  A: This does happen a lot. You can ask the attorney to negotiate his fee. If he takes less then you get ...
auto insurance claims paid our deductible6/14/2010
  Q: A drunk driver hit my husband in our truck months ago. He totaled our vehicle. He was uninsured and ...
  A: You should absolutely ask them to prove it in writing. They should provide you with a detailed ...
accident in Oregon6/14/2010
  Q: I was rear-ended in my personal work van and the van has been totaled. I've been working on getting ...
  A: You are able to claim all of those things, however you must be able to prove the time as well as any ...
Driveway Incedent with 2005 Subaru WRX STi6/13/2010
  Q: I just had a "incident" involving my Subaru and and a family members 1985 Toyota that was jacked up ...
  A: There should be no problem with coverage at all. You were driving your insured vehicle and a ...
Disclosure of At Fault Accident of Daughter6/12/2010
  Q: State of California My step-daughter was driving her father's car and had an at fault accident with ...
  A: You should relax... You are not required to disclose. It is up to the insurance company to run a ...
auto accident6/9/2010
  Q: A friend of mine was in a accident that wasn't his fault.here the question.the owner of the other ...
  A: This may depend on the state that you're in but to the best of my understanding, in order to claim ...
Damage discovered after claims paid6/8/2010
  Q: I was in an accident in November 2008. I was not at fault and the insurance carrier for the other ...
  A: This is not another claim. This is a continuation of the same claim. You should call the other ...
PIP question (I live in WA state)6/8/2010
  Q: Ok, my Mom and I had borrowed each others cars one weekend. Mine is actually a SUV that she needed ...
  A: First, the other drivers insurance will not pay anything. You rear ended the bus so you are ...
what to do about agent6/6/2010
  Q: .need to ask what to do here. my shelter insurance agent is very very hard to get in touch with. ...
  A: Yes. You should find another agent. You should also call the insurance company directly and complain ...
stolen but key left inside6/6/2010
  Q: i lent a friend my son's vehicle and the next day the friend reported the vehicle stolen from ...
  A: Insurance should cover this situation. But you should tell your friend that if the insurance denies ...
Phantom Driver6/4/2010
  Q: I was involved in an auto accident where my car was totaled and I received injuries, I have Grange ...
  A: As long as the witness will provide a statement that they actually saw the other vehicle cut you off ...
Loss of use allowance6/3/2010
  Q: I was in an a 3 vehicle accident about 100 days ago. I was stopped on a road, and a vehicle rear ...
  A: This is a tough situation. In most cases, an insurance company does not owe additional loss of use ...
Sideswiped, the other party's insurance won't pay6/3/2010
  Q: Here's my situation. I was sitting at the passenger side in the front when my boyfriend was ...
  A: This is basically going to be your (and your boyfriend's) word against the other drivers word. Be ...
Continuing Coverage6/3/2010
  Q: My son, age 20, who is away at college in California (we are California residents), got a series of ...
  A: Regardless if you take your son off or leave him on, your insurance rates are going to go sky high ...
Claimant hassled by Ins. Co.6/2/2010
  Q: I was rear-ended at a red light on May 04, 2010. My car is a total loss. The other driver is ...
  A: First you must understand that the insuranc company does not care about you at all. They are in ...
judgement5/31/2010
  Q: I was hit from behind and my car totaled.(April 2009) My lawyer has been to court twice and both ...
  A: This would depend on your state, but in most cases it should be paid within 30 days unless the ...
What should the insurance company pay for?5/28/2010
  Q: My wife and I were in an automobile accident this past week on our vacation in Ohio. We reside in ...
  A: For lost wages or used personal time you will actually need to get a statement from your employer on ...
theft5/27/2010
  Q: Three days after purchasing a new motorcycle at a dealer here in Los Angeles, it was stolen from my ...
  A: Unfortunately, in this format I am unable to review lenghthy documents. It is meant to provide a ...
theft5/27/2010
  Q: Three days after purchasing a new motorcycle at a dealer here in Los Angeles, it was stolen from my ...
  A: It is never covered because it is always excluded. There are several sections to an auto policy and ...
driveway incident5/26/2010
  Q: I backed into a car that was parked behind me at my parents farm driveway. I have a few questions ...
  A: First, the home insurance does not come into play here at all. You should call your insurance ...
What contact with at-fault adjusters is necessary?5/26/2010
  Q: RH, I have learned a lot from browsing through your prior answers, but I did not see this one ...
  A: This is a good question. The insurance adjuster is likely trying to reach your wife under the ...
theft5/26/2010
  Q: Three days after purchasing a new motorcycle at a dealer here in Los Angeles, it was stolen from my ...
  A: I'm sorry your bike was stolen. Unfortunately, there is never a situation when an auto insurance ...
should i get a lawyer5/25/2010
  Q: over 90 days ago my truck caught on fire, i had mior burns to face and hands,my insurance company ...
  A: It does sound like the insurance company is dragging their feet. First you should file a complaint ...
auto insurance claim5/24/2010
  Q: Got rear-ended in April, driver of other vehicle fled.I got License plates and my ins co pd the ...
  A: This is very confusing. If the car was declared a total loss, did your insurance company take the ...
Car Arson5/24/2010
  Q: I had my brand new BMW 328i for about 2 weeks before someone burned the back of it along with the ...
  A: You need to call your insurance company as soon as possible to rerport the claim. Your insurance ...
Who's the liable for damages?5/21/2010
  Q: I've a bit of an issue with my brother who isn't on my auto insurance policy. He used my truck and ...
  A: This can be a tricky situation. First of all, auto insurance follows the vehicle not the driver. ...
Insurance Claim5/20/2010
  Q: I am claiming my vehicle for an accident. My truck is fully paid off and has no liens on it. If i ...
  A: If there is no loan of your vehicle then any claim check should be made out to you. Once you have ...
Injury -Dropped off at a parking lot-indian reservation5/19/2010
  Q: Since they won't claim liability-Cherokee Nation-won't pay medical fees-can I seek reimbursement ...
  A: Unfortunately, I have no knowledge of dealing with an indian reservation. You can try contacting the ...
Vehicle struck while waiting for Valet5/19/2010
  Q: I was in a rental car on vacation, when I entered an underground parking garage in Los Angeles, CA ...
  A: I'm not an attorney but I'll do my best. Since both of you live in states other than where the ...
Who's Who?5/18/2010
  Q: I was performing a U turn and was struck from behind on a four lane rd. The accident from what I ...
  A: The insurance company cannot just charge you whatever for the repairs. Insurance company are ...
Who's Who?5/18/2010
  Q: I was performing a U turn and was struck from behind on a four lane rd. The accident from what I ...
  A: Since you made a U turn and were rear ended, you violated the other vehicles right of way. This ...
legal basis for "comparable" wrt car rental5/18/2010
  Q: With great interest, I reviewed your commentary dated 4/10/2009 including the word "comparable" with ...
  A: Each state would or may treat this topic differently. There have been many cases that have defined ...
Car accident5/17/2010
  Q: I was recently in an auto accident. I live in Florida. The other driver was at fault and completely ...
  A: (you horrible terrible person)haha, If the other driver was at fault, they are responsible for your ...
What should the insurance company pay for?5/17/2010
  Q: My wife and I were in an automobile accident this past week on our vacation in Ohio. We reside in ...
  A: You should give them a choice. First wright down all the cost you expect to be paid if you go get ...
MVA - neck injury5/17/2010
  Q: In January 2010 while driving home from school while stopped at a red light I was stuck from behind. ...
  A: You can count on the fact that the insurance company will try to find a way to use this against you. ...
Is it worth appealing my MA Insurance Surcharge?5/16/2010
  Q: Greetings, I was at an intersection of a small side street in MA, stopped at a stop sign. The ...
  A: Based on your explanation of events I would say that you would likely not win an appeal. Regardless ...
post repair claims5/14/2010
  Q: My car was in a serious front end collision (my fault), here in california. the auto body shop (not ...
  A: If everyone agrees that the noises are related to the accident then you shoudl go back to the ...
post repair claims5/14/2010
  Q: My car was in a serious front end collision (my fault), here in california. the auto body shop (not ...
  A: You can go to another shop to diagnose the issues. If the issues can be directly and absolutely ...
IMA5/13/2010
  Q: I was in an auto accident where a guy rear ended me, but it's my insurance company that is causing ...
  A: You must always keep in mind that no insurance comapny is your friend, not even your own. They do ...
Who is at fault ?5/13/2010
  Q: A road is wide enough for two cars though it has no separate lines. The vehicle A is on the left ...
  A: The final determination of fault will be based on many factors. The judge will onsider the testimony ...
MA Insurance Surcharge5/13/2010
  Q: I was the third car in a line of traffic. The first car abruptly stopped, the car in front me ...
  A: You should not waste your time with an appeal because you will lose. The fact that the first car ...
Innocent victim5/12/2010
  Q: My name is Alexi,hope you're having a good day so far. I was curious to find out if you could answer ...
  A: Don't bothe to contact your insurance company. Since you do not have collision coverage they will ...
Who is at fault ?5/12/2010
  Q: A road is wide enough for two cars though it has no separate lines. The vehicle A is on the left ...
  A: Unfortunately, vehicle B would be considered at fault. nytime you hit someone from behind you are at ...
car insurence cliaim on rental cars5/11/2010
  Q: MY SISTER CAME HOME FROM GERMANY AND UPON ARRIVAL A FRIEND OF HERS HAD A RENTAL READY FOR HER. UPON ...
  A: Your sister needs to get copies of any letters that were receved by her friend. Do not rely on the ...
Lying about actual incident5/11/2010
  Q: I was parked waiting for my husband to grab a coffee from Dunkin Donuts. Legal spot, surrounded by ...
  A: Unfortunately, without any witnesses it is just your word against hers. You should explain ...
auto accident insurance claim5/11/2010
  Q: I have a question about my boyfriend's recent auto accident and how he can defend himself against ...
  A: Parking lot accidents are some of the most difficult to determine liability. However, based on your ...
Policy Limits/UIM What really goes on5/8/2010
  Q: Accident happens in Maryland. I am a passenger riding in a taxi that gets rear-ended at enormous ...
  A: This will be a very lenghth and difficult process. You will ed to notify in writing each insurance ...
car accident/brake malfunction5/7/2010
  Q: I was car accident where my brakes failed to engage while I was in cruise control. My car was ...
  A: You can go either way. However do not give your car to toyota until that provide to you in writing ...
Medical review or a5/6/2010
  Q: I am a chiropractor that recently had a patient come into our office about back and neck pain. In ...
  A: E, I'll answer backwards. The insuewas in force at the time of the accident which is all that ...
Medical review or a "PRO"5/6/2010
  Q: I am a chiropractor that recently had a patient come into our office about back and neck pain. In ...
  A: E. Your fears, concerns and suspicions are well founded. The purpose of the review is to poke holes ...
My car was stolen HELP!5/5/2010
  Q: Please I need help. I put about $2000.00 into my car, new paint, shocks ect ect. Then after making ...
  A: Any time you file a claim for a stolen vehicle, the insurance company always suspects the vehicle ...
mva with unlicensed driver5/4/2010
  Q: I was involved in a mva...I was pulling out from a strip m all pkg. lot to turn left and was hit on ...
  A: Unfortunately, when you are pulling out of a parking lot onto a road and are hit by a vehicle that ...
auto needs repair after a long time5/4/2010
  Q: About 3 and a half years ago, my van was significantly damaged by a flood. $10,000 worth of damage. ...
  A: You can certainly ask, however, you can pretty much count on the fact that the insurance company ...
tortfeasers - Who pays first5/2/2010
  Q: I'm the injured passenger in a taxi. Taxi not at fault. Other driver 100% fault. Driver of at ...
  A: You are correct except you need to eliminate #2. Auto insurance follows the vehicle not the driver ...
Response to Demand Letter5/2/2010
  Q: How long should it take before my lawyer gets a response to my Demand Letter. 6 figure settlement ...
  A: Generally, when an attorney sends a demand letter, they will usually include a time limit for the ...
trade-in value damaged..5/2/2010
  Q: Mr. Hixenbaugh, I recently reached a deal with a dealership to trade in my car on a new vehicle ...
  A: Most states allow an insurance company to specify after market or used parts in the repair of a ...
Who do u think is at fault in the case below?4/30/2010
  Q: Who do you think is at fault? Veh. 1 was traveling north of Paw Ave. in the far right lane. Veh. 1 ...
  A: It is correct that you would be considered to be at fault. The reason is that you violated the ...
False Claim Against Me4/29/2010
  Q: My car was hit while parked on the street near my house. I came out of my house in the morning and ...
  A: Unfortunately, with no independent witnessess, it is just your word against hers. The only thing you ...
claim4/28/2010
  Q: My vehicle sustained water damage and cause electrical problems; my insurance said they would cover ...
  A: How you proceed from here depends on many things. If your insurance company in now denying your ...
Insurance no pay4/26/2010
  Q: In 2003 My wife was in evolved in an accident where another motorist backed out of their driveway on ...
  A: You had many choices and recourses back at the time that all this happened. However, all that ...
Landlord/Roomate Added to My Policy4/26/2010
  Q: Comp pulled up her name through dbase she has own ins dn drive my car but bec she wn provide her dr ...
  A: ALL insurance companies require that all licensed drivers in the household be listed on the policy. ...
Who 's fault4/24/2010
  Q: I got into a car accident today. What happen is, I made a right turn into a plaza. At that moment a ...
  A: You should select a body shop that you want to do the work and have them write an accurate estimate ...
Insurance claim regarding to a road hazard4/23/2010
  Q: I was involved in hitting a road hazard in september 08. i was driving a rental Nissan Versa, and ...
  A: I'm not sure what you mean when you say that you hit a road hazard. Generally, no matter what you ...
Hit & Run Accident4/22/2010
  Q: I was rear ended by an SUV and my car subsequently hit another car as a result. The SUV fled the ...
  A: You can go ahead and settle with your insurance company on the value of your car. If you were ...
Third Party Claim4/21/2010
  Q: Good Evening My car was hit in a parking lot while I was in a place of business, the cop actually ...
  A: If there was prior damage to the same area as the current damage and the prior damage was not ...
total loss laws4/20/2010
  Q: My daughter was involved in an automobile accident approximately 1 month ago .The repair shop and ...
  A: This whole thing is wrong. There is no law that says they MUST total the car at 75% of value. If ...
auto insurance4/20/2010
  Q: i just want to ask you a question about my insurance. im currently in ireland. well my car was set ...
  A: When an insurance company says there is a cloud above the claim, what they really mean is that they ...
Time frame for approving a claim?4/20/2010
  Q: Forty-eight days ago, I was involved in an auto accident in which I was struck by a vehicle that ran ...
  A: It is typical that an insurance company would want to allow their insured an opportunity to tell ...
Parking lot accident4/19/2010
  Q: I was backing out of a parking space in a shopping center. There were parking spaces positioned ...
  A: I understand why you would think that the other driver is at fault. I'm also sure that is a claim is ...
Vehicle struck while waiting for Valet4/19/2010
  Q: I was in a rental car on vacation, when I entered an underground parking garage in Los Angeles, CA ...
  A: Unfortunately there is no way to force them to accept liability without going to court. Assuming ...
loss of use4/19/2010
  Q: i was in a accident on 2-1-10 in Washington St. i was traveling down a one lane street that at the ...
  A: Hughes, You should be provided a rental car until anb agreement is reached. However they will claim ...
Insurance claim overpayment4/17/2010
  Q: In 2006, I was involved in a car accident in the state of South Carolina. I was a passenger and a ...
  A: This is a very confising situation. If it is still within the statute of limitations in the state ...
Removing at-fault4/16/2010
  Q: I was involved in an accident 7 months ago. To set-up the situation, there were three cars involved ...
  A: Paying th claim was also another error on their part. You will need to contact a claims manager and ...
Substantial Damage to Auto - Diminished Value4/15/2010
  Q: Our 2006 Lexus GX470 was hit by a tree last week. The car was rarely driven and has only 39000 ...
  A: If the check is made out to you and the lienholder, you will only be able to sign the check and send ...
Forced Insurance-Loan Company.4/15/2010
  Q: Mr. Hixenbaugh- I really hope you can help me out here. When I was 21, I purchased a car, too young ...
  A: I'm sorry you are going through this. In ALL auto finance contracts there is a clas that requires ...
Substantial Damage to Auto - Diminished Value4/14/2010
  Q: Our 2006 Lexus GX470 was hit by a tree last week. The car was rarely driven and has only 39000 ...
  A: You can certainly ask the dealership if they will do this. However they will likely deduct much more ...
Substantial Damage to Auto - Diminished Value4/14/2010
  Q: Our 2006 Lexus GX470 was hit by a tree last week. The car was rarely driven and has only 39000 ...
  A: The decision to repair or total a vehicle out is solely up to the insurance company. The vehicle ...
Loss of Use of Vehicle as Tax Deduction4/13/2010
  Q: My son is doing his taxes himself this year (thanks to Turbo Tax). He has a 1999 Hummer H-1 he ...
  A: I am not a tax accountant so I can not give tax advice. However, I would say that your son can not ...
Liability on construction site4/12/2010
  Q: I'm a security Guard for construction sites on and near our University campus. So there is lots of ...
  A: Each state law may be different. However it seems to me that if the university owns the property, ...
insurer wants to total car but is not 75% of acv4/10/2010
  Q: can my insurer force me to total my 2001 nissan pathfinder if it can be repaired for less than 75% ...
  A: In most cases the decision to repair or total a vehicle is completelyup to the isurance company. The ...
who is at fault4/9/2010
  Q: if a car was illegally parked in front of my drive way and i accidentally hit it as i pulled out am ...
  A: Actually, you are 100% at fault. Any time you hit a stationary object, even if it is a car that is ...
Past 30 days & Ins. Co. says still can contact other driver.4/8/2010
  Q: Another driver backed into the middle of passenger side doors while I was STOPPED in a parking lot ...
  A: Unfortunately, not you are getting into a legal area that I can not answer. When you have to people ...
Auto Insurance Lapse ans Statute of Limitations4/8/2010
  Q: I received a notice from the Maryland Department of Budget & Management indicating their 'Intent to ...
  A: This is a specific state law issue rather than a general insurance question. I am not specifically ...
Claim on restricted license4/7/2010
  Q: I need some advice weather I can file a claim if driving outside the parameters of my restricted ...
  A: I do not believe they will report anything to the Secretary of State. You should answer any direct ...
Claim on restricted license4/7/2010
  Q: I need some advice weather I can file a claim if driving outside the parameters of my restricted ...
  A: You should file the claim. Since you were not required to have the device installed on this vehicle, ...
AUTO THEFT-INSURANCE OFFER INADEQUATE4/6/2010
  Q: Richard, I am e-mailing from UK. My insurance co have offered me very low value for my Van theft ...
  A: Unfortunately, as I stated before, I am not familiar with UK provisions or law. It seems to me that ...
Towed vehicle4/6/2010
  Q: I was towing a small boat that broke its cables and fell onto a busy highway late at night. I ...
  A: This should be covered since you were pulling a trailer. Each state may have slightly different ...
Would this be covered?4/5/2010
  Q: I was driving in a bad storm on a major interstate when tree branches began flying in to the roadway ...
  A: No. Regardless of the cause, you always have to pay your deductible. The insurance company will ...
Would this be covered?4/5/2010
  Q: I was driving in a bad storm on a major interstate when tree branches began flying in to the roadway ...
  A: Yes you can make a claim. Your insurance should cover the claim with out any issues. They may try to ...
Past 30 days & Ins. Co. says still can contact other driver.4/4/2010
  Q: Another driver backed into the middle of passenger side doors while I was STOPPED in a parking lot ...
  A: You should sent a letter to the at-fault driver by certified mail/ return receipt request as well as ...
Insur. Proceeds4/3/2010
  Q: I was injured as a passenger in a car when a diesel hit us. I was compensated (so far) 468.00 for ...
  A: You should not have any taxes due for reimbursement of damaged personal property. In most cases ...
AUTO THEFT-INSURANCE OFFER INADEQUATE4/3/2010
  Q: Richard, I am e-mailing from UK. My insurance co have offered me very low value for my Van theft ...
  A: I am not specifically familiar with procedures in the U.K.. However, if there is a clause in your ...
Auto Claim4/2/2010
  Q: I need to know what an insurance Co obligation to me when there insurer rear ended me. There car ...
  A: You are entitled to have your medical bills paid as well as your lost wages. In addition, you may be ...
not right3/31/2010
  Q: I was exiting a buss and trafic was heavy the light near me went red and traffic stopped i wanted to ...
  A: Based on your story, I would conclude that you are at fault. Any time you are crossing lanes of ...
Hit and run - sort of3/29/2010
  Q: I was traveling on a road where two lanes merged into one. I looked in my rear view mirror to be ...
  A: Yes you can file a claim on your collision coverage. Before you file the claim you should go to a ...
front passenger fender dent3/25/2010
  Q: Is the claim covered if you an animal that runs into your path?
  A: If you have Collision & Comprehensive coverage on your policy then yes it is covered. Your would ...
GAP insurance3/24/2010
  Q: I recently had a wreck and the other person hit my car but since my mom was driving my car and I ...
  A: If the other driver was at fault for the collision, then their insurance company should pay for your ...
Property damage3/23/2010
  Q: When there is no question about liability, is the defendant's insurance company responsible for ...
  A: When liability is clear and is accepted 100% by the responsible persons insurance company, they are ...
door scratched at car park3/23/2010
  Q: This is what happened in full... I parked my car overnight at the secure underground carpark in my ...
  A: You should take a digital camera the next time you see the red car is parked there. Take seeral ...
Car repairs and insurance3/22/2010
  Q: I was in an accident and as a result went to my insurance company for an estimate for the repairs. ...
  A: Yes. If the damage is minor and only requires the replacement of bold on parts then you can do it ...
DV3/19/2010
  Q: My insurance company paid for my car to be repaired but denied to pay diminished value and told me ...
  A: If your insurance company and you are look at as being equal and are each paid a pro-rata share, ...
auto theft and insurance3/19/2010
  Q: key was left in cupholder, i live in nj, have comp coverage, am i covered ?
  A: Each insurance company may have different ways they handle this situation. You would have to read ...
Diminished Value GA3/18/2010
  Q: I was in an auto accident Feb. 1, 2010. It was front end damage which ended up costing $6585 in ...
  A: The 17C formula is not recognized by anyone other than insurance companies. Neither the courts nor ...
DV3/17/2010
  Q: My insurance company paid for my car to be repaired but denied to pay diminished value and told me ...
  A: The pro-rata share that your insurane company will receive is the subrogation. However, your ...
accident claim not enough what can I do3/17/2010
  Q: 90K I have an attorney working on my case and we just had an appt. last week which he explained to ...
  A: If the other driver only purchased 25k in coverage, then that is all there is to get from their ...
Car Accident/Insurance3/9/2010
  Q: We insured a new car, but after accident they tell us we aren't insured. I had 2 cars insured, 1 ...
  A: I'm afraid this is not going to be an easy fix, if there is a fix at all. You need to demnand that ...
Road chip damage on bumper – comprehensive or collision coverage?3/8/2010
  Q: The front bumper got road chip when I drove my car behind a truck. Is the road chip damage covered ...
  A: However, I'm not sure why you asked the question if you already knew the answer. I was just giving ...
Road chip damage on bumper – comprehensive or collision coverage?3/8/2010
  Q: The front bumper got road chip when I drove my car behind a truck. Is the road chip damage covered ...
  A: Generally this type of damage would be paid under the collision coverage. I would suggest that rock ...
Car Insurance Cancellation3/6/2010
  Q: I have recently found myself in a great deal of financial hardship in terms of driving, and I have a ...
  A: If you do not have insurance for more than 30 days, it will be like starting over. It does not ...
Hit & Run by Drunk Driver3/6/2010
  Q: 2 years ago my husband and I, along with our son were rear-ended at a stop light by a drunk driver. ...
  A: You are absolutely correct. You claim is worth a lot more. All of the medical treatment and tests ...
auto claim against me3/5/2010
  Q: I was involved in a minor collision in the parking lot of my apt complex. The other driver turned ...
  A: You need to report this to your insurance company right away. They will take your statement as well ...
insurance payout3/5/2010
  Q: my car was recently paid off. I never obtained title. The dealer is now closed. How do I obtain ...
  A: You have to track down the dealer. You can go online to your states department of corporations ...
auto accident3/4/2010
  Q: last friday 2-26 we had an accident 2 hours from home @ my daughter's softball tourney. i was @ a ...
  A: There is no specific time limit. However, the longer you wait the harder it is to prove that you ...
Car Vandalized3/4/2010
  Q: My car was vandalized about a month ago. The insurance company told me it was going to investigated ...
  A: The purpose of the EUO is to make you sweat. They will try to get you to say something that will let ...
auto accident3/4/2010
  Q: last friday 2-26 we had an accident 2 hours from home @ my daughter's softball tourney. i was @ a ...
  A: It's too early to determine what you may be entitled to. First the insurance company will send a ...
Daughter falsely accused filing false insurance claim3/3/2010
  Q: My daughters Dodge Caravan was stolen from a friend house. She delivers newspapers for a living and ...
  A: Under the circumstances I'm not sure I can help. It sounds like you and your daughter have done ...
Filling a claim 2 weeks late?3/3/2010
  Q: Aprox. 2 weeks ago I spun out on the freeway in the rain, and slammed my sports car (Nissan 350z) ...
  A: It's always best to tell the truth. There is no problem with waiting the 2 weeks. Simply tell them ...
can I choose repair shop?3/2/2010
  Q: I was recently in an auto accident with the other driver being at fault. Her insurance company has ...
  A: In most cases, you should take the vehicle back to the original shop. You should call the shop and ...
Claim denial3/2/2010
  Q: My son was involved in an auot accident. The other driver was cited at the scene for making an ...
  A: Insurance companies will often use slight mis-statement or minor statement conflicts to deny claims. ...
Insurance Statement re DUI3/1/2010
  Q: What do I tell an insurance company after a DUI accident? I have a court date in CA in March, but do ...
  A: You simply stick to the facts. You can tell them that you were charged with DUI but that you are ...
Not in agreement with Insurance Settlement3/1/2010
  Q: I was involved in an auto accident which occurred about 4 months ago. The accident happened early ...
  A: You tated that this decision that you were 15% at fault was determined after "litigation". If by ...
Is my accident covered3/1/2010
  Q: I was involved in an auto accident this morning where my son was driving and he was at fault. I ...
  A: Since your son does not live with you he is not required to be listed on your policy. He is required ...
Michigan No Fault/ Medical buy out offer2/28/2010
  Q: Michigan has lifetime medical benefits for an auto injured victim. My adjuster offered me a buy out ...
  A: I am not an attorney. Nor am I specifically aware of Michigan insurance law. However, it would be ...
Auto Accident Settlement2/26/2010
  Q: I was involved in an auto accident Jan 8-09 i was driving to work at about 50mph and a guy pulled ...
  A: There are too many variables for me to give you a real answer. The insurance company will initially ...
Loss of Use/Fleet utlization2/25/2010
  Q: how do you make a loss of use claim on a hire vehicle - i have 4vehicles - 2 where on hire at the ...
  A: Insurance companies do not like to pay claims for loss of use on commercial for hire vehicles. They ...
hit and run2/24/2010
  Q: my car was parked in front of my house and was hit by a dominoes pizza delivery driver and he ran. ...
  A: I'm not sure I understand the "dollar a day insurance" that you referred to. However, if there is ...
How to Settle Pedestrian Auto Injury?2/24/2010
  Q: I am a Penn resident and am trying to figure out how much I can settle an auto accident in which I ...
  A: Unfortunately, I am not that specifically familiar with PA insurance law or regulations. I am also ...
4 car accident , dealing with insurance co2/23/2010
  Q: I was involved in a 4 car accident on October, 2009. I am the second car from the top. Police ...
  A: Unfortunately things don't work the way most people think. The decision to pay a claim or fight is ...
what happen when your internal apeal deny2/22/2010
  Q: Can a insurance company deny your claim base on a statement of there insurer and not a actual ...
  A: An insurance company can deny a claim based on the statement of their insured if they feel it is ...
help turned right and was side swiped after2/19/2010
  Q: Im a 1st timer, never hit anyone or have been hit, HELP!!! Sorry for spelling was typing in a hurry ...
  A: In most cases when you pull out of a parking lot and get hit by somone that was already on the road, ...
5 car accident 22/19/2010
  Q: My insurance is covering for me being hit by an uninsured motorist. I have 50k in coverage per ...
  A: You are entitled to the cost of all of the medical bills, mileage to and from the medical visits, ...
Need advice2/19/2010
  Q: A few days ago I was on a 4 lane hwy driving my 1987 Chevrolet K5 Blazer (fullsize Blazer, not a ...
  A: With no witnessess, this is your word against the other driver. Your vehicle was sort of fishtailing ...
auto body shop problem2/18/2010
  Q: My car was damaged in an accident. It is now at an auto body shop and I am now regretting using ...
  A: You can contct te insurance company that paid them to see if they can put any preasure on the shop. ...
Was cut off - what to do?2/17/2010
  Q: I work in a busy city here in Wisconsin. One a Friday night I was on one of the busiest streets of ...
  A: Unfortunately, in this situation, I think you will be considered at fault. Not because you are at ...
Driver's License / Auto Insurance2/17/2010
  Q: I have an 18-year-old nephew who just got his license and I was wondering if he has to have auto ...
  A: Auto insurance follows the vehicle and not the driver. There is no requirement that a person have ...
Slid on black ice and crashed my car.2/16/2010
  Q: Driving on a back road drove through what looked like a puddle of water, and was but had black ice ...
  A: The auto insurance will cover the damage you your car less your deductible. It will also pay for any ...
Snow Plow Parking Lot Accident2/16/2010
  Q: Greetings, I arrived at work in the middle of a snow storm. About 2 hours after arriving at work, ...
  A: Unfortunately, without some compelling evidence that the landscaping truck hit your car, there is no ...
60 car pile up2/16/2010
  Q: We were involved in a large 60 car pile up due to white out conditions on a four lane highway. We ...
  A: Don't be to quick to think your car will be totalled. In order for the car to be declared a total ...
To file a claim or not?2/14/2010
  Q: My 19 year old son skidded and crashed on ice 6 weeks ago, we only had 3rd party for that car, so ...
  A: You should absolutely pay this yourself. Do not make a claim. Since this would be considered to be ...
insurance settlement too low2/14/2010
  Q: I stopped at a stop sign at an all-way stop T-intersection; there was no on-coming traffic I ...
  A: Based on your description of events, it does sound like the other driver is 100% at fault. Placing ...
Parking Lot Accident-Fault determination2/13/2010
  Q: Both vehicles were searching for a parking space. The lot is a box type configuration with 3 long ...
  A: Parking lot accidents are very difficult to determine liability. Based of your description, I would ...
Filing Car Accident Claim2/13/2010
  Q: I am a 30 year old single mother of 3, one of which has a chronic illness. I served in the military ...
  A: You can go to a website: www.collisionwizard.com . This website will help you put together a demand ...
Hit and Run2/12/2010
  Q: we were involved in a accident a truck hit the side of the car and we both left no police report the ...
  A: If you have collision insurance on your car, then you can make a claim to your insurance company who ...
Car Accident2/12/2010
  Q: I am from the UK and am wondering about my friend that was recently in a car accident. I know the ...
  A: I would suggest that your friend go back to the scene of the accident wth a digital camera. Take ...
teen on policy with second accident: to claim or not to claim2/12/2010
  Q: My wife and i have spotless driving record. Added 17 yr old teen last summer to our auto. had one ...
  A: Yes. I was trying to say take whatever action makes the most financial sense. But, if you are ...
car totaled2/11/2010
  Q: I live in California. My car was hit by somebody whose insurance has claimed total loss on my car, ...
  A: You need to call the insurance company and tell them that unles they take your car and pay you the ...
need help before taking to adjuster2/11/2010
  Q: I was in a accident in Portland, OR where I was stopped wanting to turn right, the other car was ...
  A: If you were waiting to turn right out of a parking lot onto a road and the other car was already on ...
Car being held for evidance2/11/2010
  Q: I’m a victim of a hit and run involving 4 cars. Another victim in one of the cars was killed. My car ...
  A: This is a difficult situation. There is only 1 thing I can think of that may help containing the ...
Auto Insurance denied coverage2/10/2010
  Q: I picked up my truck that was stored at my wives place 50 miles away. On my way home I got in an ...
  A: There is no grace period in auto insurance except for a newly purchased vehicle. If you buy a new ...
rental car reimbursement2/10/2010
  Q: I used the cheapest rental car available and kept for 6 days. Took 2 months for attorney to get a ...
  A: It is possible to seperate the PI from the property damage claim, however the insurance company may ...
teen on policy with second accident: to claim or not to claim2/9/2010
  Q: My wife and i have spotless driving record. Added 17 yr old teen last summer to our auto. had one ...
  A: I can relate. My son totaled 2 vehicles within 3 months. Now he walks. The decision to file or not ...
Who is at fault?2/8/2010
  Q: leaving a parking lot after seeing all is clear and making a left hand turn onto a 4 lane road with ...
  A: Based on the fact that you were hit on the right side after completing your left turn and then ...
Who is at fault?2/8/2010
  Q: leaving a parking lot after seeing all is clear and making a left hand turn onto a 4 lane road with ...
  A: Its hard to say without hearing both sides of the story. However, in most cases if you make a left ...
Becoming an Independent Appraiser in Florida2/7/2010
  Q: I moved to Florida about 3 years ago and was previously an insurance adjuster for a major auto ...
  A: In the state of Florida you do not need a license to be an auto damage appraiser/estimator. A damage ...
Other driver didn't provide info in fender bender2/5/2010
  Q: Today, my boyfriend and I were in a minor fender bender at a gas station. We live in California. ...
  A: At this point you have done eveythng you can. You will likely be considered to be at fault. But you ...
Claim post accident2/5/2010
  Q: I rear ended a chevy tahoe a week ago going less than 10 mph with my bmw 528i. We pulled over to the ...
  A: Since insurance companies have been involved, you should report this to your insurance company. You ...
private property collisions2/4/2010
  Q: If there was an accident in a funeral homes parking lot and there was no police record filed is it ...
  A: If you hit the funeral homes bulding or vehicle then they would be able to sue you if your insurance ...
Claim2/4/2010
  Q: I was rearended in my 89 truck , if the ins. co of the other driver has an estimate done on my truck ...
  A: Since your truck is a 1989 it's value is very low. I would venture to say that the value is less ...
Auto accident question2/2/2010
  Q: I was in a car accident about 5 days ago. It has been determined by both my insurance company and ...
  A: Do not let the insurance company intimidate you into a low settlement. They will require that you ...
rental car reimbursement2/2/2010
  Q: I used the cheapest rental car available and kept for 6 days. Took 2 months for attorney to get a ...
  A: The insurance company can offer anything they want to. But you are entitled to be reimbursed for the ...
Diminished value2/2/2010
  Q: I was sitting still at a red light and was hit from behind at full speed. I clipped the car in ...
  A: You are correct. Your vehicle's value will be less than before due to the accident history. The loss ...
Medical Release2/1/2010
  Q: I was a passenger in an automobile accident and the owner of the vehicle who was at fault's ...
  A: That is correct. If you don't sign they will not settle. The reason they want to look into your past ...
Broken Frame2/1/2010
  Q: I'm not sure what to do so this can't hurt. I have a 97 saturn sl2. I was NEVER in any accidents or ...
  A: This is a tough one. Unfortunately, since there was no accident you can not make a claim on either ...
Liability involving two cars under same policy2/1/2010
  Q: My 22 year old daughter backed into my car this morning, causing very significant damage to both ...
  A: This would only be covered if you have collision coverage on both vehicles. Each claim would incure ...
Insurance Surcharge Appeals1/31/2010
  Q: I read one of your answers about Insurance Surcharge Appeals and the likelyhood of winning on an ...
  A: I would have to say that my opinion would be the same. The insurance companies position will be that ...
Insurance Claim - Are they going to deny?1/30/2010
  Q: Two days ago, I was traveling on a highway with a high incidence of deer. I suddenly spotted a deer ...
  A: Unfortunately, the only ones that can tell you what the affect this incident will have on your ...
I'm being sued in small claims court/auto insurance1/30/2010
  Q: My daughter was in a car accident on 1/18/2008. The car was under my name. She failed to yield to ...
  A: You need to immediately contact your insurance company. They will instruct you to send the law suit ...
Rear end with (2) 11 year olds.1/28/2010
  Q: On 1/2/2010 I was in a auto accident. I had my 11 year old daughter and her 11 year old friend in ...
  A: There is no fixed formula to determine the amount of settlement. As a general rule of thumb you ...
collision repair/not my fault1/28/2010
  Q: Recently was in a fender bender which was not my fault. My car is now in the repair shop - the ...
  A: You should fight this strongly if the aftermarket parts include sheet metal. However, if the only ...
payment for damages to car1/27/2010
  Q: My car was backed into leaving a large dent in the passenger side back quarter panel. That panel had ...
  A: The insurance company does owe you to put the car back in the same condition it was before the ...
towing charges1/26/2010
  Q: i got rear ended,will the other person insurance cover towing and storage charge at tow-yard?
  A: Yes the at-fault persons insurance will pay for "reasonable" towing and storage charges. You need ...
fender bender1/25/2010
  Q: I was at work, parked on the side of the building where there are 15 or so parking spaces for ...
  A: Unfortunately, you will be considered to be 100% at fault in this situation for 2 reasons. ...
car rental reimbersment1/23/2010
  Q: Richard my car took almost 2.5 months to fix. I had to rent a car for that duration. The rental bill ...
  A: First, you should not cash the check unless you plan to accept it as payment in full. Second, you ...
Auto Claim1/21/2010
  Q: In May 7th 2009 I was in a car wreck while coming home from work that was not my fault. The person ...
  A: Yes. This is typical. The insurance company does not want to pay what your attorney is asking for. ...
reopening a claim1/21/2010
  Q: I got in a car accident back in 2004 in which my car was totaled. I was having back problems after ...
  A: If you reached a settlement agreement with the at-fault persons insurance company and signed a ...
struck parked car, but snow not plowed to curb1/20/2010
  Q: I sideswiped/brushed a parked car parallel parked on the side of the road after I had a ...
  A: You will be considered at fault in this situation no matter what. Since you knew that it snowed and ...
Insurance Surcharge Appeals1/20/2010
  Q: I have never been through this process before with respects to a hearing on insurance surcharge ...
  A: Unfortunately, I would tend to agree with the other experts. When you have a single vehicle ...
auto theft1/20/2010
  Q: i purchased a 1999 dodge durango for 20,000.00 from a car dealer and registered in in my business ...
  A: Depending on your state, the statute of limitations would generally be anywhere from 2 years to 4 ...
auto insurance after car accident1/19/2010
  Q: i was involved in a car accident in 2007, and it was my fault. the other driver claimed that she has ...
  A: That would depend on the actual wording of the release form that was signed. As I said earlier, it ...
accident. NOT AT FAULT!!1/19/2010
  Q: i just was in an accident. i was pulling away from a gas pump to pull out of the gas station. i ...
  A: If the police responded to the scene of the accident and wrote a police report, then you would need ...
auto insurance after car accident1/18/2010
  Q: i was involved in a car accident in 2007, and it was my fault. the other driver claimed that she has ...
  A: Without seeing the release form, it's hard to comment. You should contact Progresive and get ...
10 % at fault1/18/2010
  Q: my wife was involved in an accident on a street where she had the right of way, the other vehicle ...
  A: If the liability decision was 90/10, meaning that your wife was considered to be 10% at fault for ...
Rear-ended by a driver w/ DUI1/18/2010
  Q: Someone rear-ended me who turned out to be DUI. It clearly states that in the police report. Does ...
  A: Yes. Everything you have heard about Allstate and Collosus are true. With a minor injury and ...
insurance company demanding money1/16/2010
  Q: I was in a two vehicle accident early last year, I did not have insurance at the time of the ...
  A: Although there were no injuries reported to the police at the time of the accident, that does not ...
PI1/15/2010
  Q: If I file a case against a driver that hit me, do their Auto insurance company also contact my ...
  A: If you are claiming injuries due to the accident, the insurance company will want to see all of your ...
injury1/15/2010
  Q: I was hit by a car at work in Ga. I was taking a order out and hit on my right side and knocked on ...
  A: Yes. The lady driving the car is at fault. You should see a doctor if you feel you need one. Only a ...
How does the insurance work?1/14/2010
  Q: On January 5th of 2010 I was involved in a 4 car crash in SW Florida. The accident started when an ...
  A: Unfortunately, yes. You will be considered to be at fault in this situation because you rearended ...
Statue of Limitations on small claims court claim1/13/2010
  Q: Good Afternoon. In Michigan, what is the statue of limitations for filing a small claims affidavit ...
  A: The questions you are asking are legal questions and not insurance questions. I am not an attorney ...
3rd party hit and run totalled my van1/13/2010
  Q: I was involved in a 3 car accident on the freeway. I live in CA. I was hit by a car who was hit by a ...
  A: I'm sorry you are in this situation. First you must understand that an insurance policy is a ...
Theft Insurance Claim1/13/2010
  Q: it is a third party claim. My vehicle was being service by a mechani shop and the mechanic fixed the ...
  A: The insurance company is not responsible for replacing the locks in your car. That is up to you. ...
Follow Up1/12/2010
  Q: Subject: Hit and No InsuranceSomeone hit the front of my vehicle with the rear of their pick up ...
  A: It should not matter if you have something that can prove the date of the accident. You should still ...
will insurance pay?1/11/2010
  Q: im an unlicensed van owner with insurance, and was sat in the passenger seat , when a friend who is ...
  A: I am not specifically knowledgeable in UK insurance or insurance law. That having been said, ...
Someone hit my car when parked1/11/2010
  Q: My car was parked in a public parking lot and someone Hit it and ran away. Right hand side fender is ...
  A: Only you can decide if you should make a claim. The first step would be to go to a body shop to get ...
I'm an underinsured motorist at fault - help!1/11/2010
  Q: I was found to be at-fault in what I originally believed to be a fairly minor accident. However, ...
  A: The insurance comapny of the party you hit will not accept a settlement of $5000 against a $30000 ...
Diminished Value Expert Credentials1/10/2010
  Q: Richard, I am the President/Ceo of Petty Details, LLC. I have recently come across a Texas ...
  A: I would be happy to review your information and provide tips on how you can defeat a challange. ...
accident claim1/9/2010
  Q: while at a light my wife was hit by a school bus from behind. The report shows the ...
  A: Since the accident was not your wife's fault, having your insurance company will handle the claim ...
Auto coverage liability and physical damage1/9/2010
  Q: If my daughter lets her boyfriend borrow her car to use as a work vehicle (drives from store to ...
  A: No. The only way for him to be covered is if he is added to the policy as a driver and explaines to ...
reopening a claim1/8/2010
  Q: I was in a hit and run accident in which the driver of the other vehicle was unable to be ...
  A: If you signed a release form 14 days after the accident then there is likely not much you can do. ...
car accident1/7/2010
  Q: I hit a light pole on the side of the road and it feel over and hit another truck the damage didn't ...
  A: Your insurance will cover the damage up to the limit of your coverage. So if your property damage ...
auto accident w/pl. pd. only1/7/2010
  Q: my accident involved 3 vehicles.mine %26 two others behind me. i was rearended waiting for ...
  A: The only one responsible for paying for your damage is the person who caused the accident. It does ...
fender bender1/6/2010
  Q: I backed into a a persons car. minor damage. I gave her my number and told her to get a hold of me ...
  A: The time limit to file a claim would be the same as the statute of limitation in your state. In most ...
Parking Lot Fender Bender -- Est. $1,800 bumper repair1/6/2010
  Q: I backed into a brand new luxury vehicle and left a quarter-sized "impression" in the bumper which ...
  A: The company should be able to tell you what the surcharge would be. With most companies the ...
Insurance Problems1/5/2010
  Q: on December 17th a drunk driver plowed into my parked vehicle and completely totaled it. My car seat ...
  A: Unfortunately, all of the damages caused will be considered to be one event. They are not seperate ...
auto accident w/pl. pd. only1/5/2010
  Q: my accident involved 3 vehicles.mine %26 two others behind me. i was rearended waiting for ...
  A: Unfortunately, I do not have any good news for you. If the driver of the vehicle that hit you was an ...
Fault determination1/5/2010
  Q: I am in Texas and had an accident in a highway last month because of the icy roads. The weather ...
  A: It's hard to give a blanket answerin this situation. Based on what you have stated, I would conclude ...
FL MVA's involving a school bus1/4/2010
  Q: Would a child injured in a school bus accident be eligible for Florida PIP coverage through their ...
  A: To the best of my kowledge, a claim for PIP coverage could be made on either the parents or resident ...
car accident1/4/2010
  Q: i had an accident at a mini roundabout, my right there is no road only residential, 3rd party came ...
  A: This is a very difficult situation for me to determine who is at fault. Without being able to have a ...
Business - Loss of Use Claim1/3/2010
  Q: Hixenbaugh: My company is in the automobile repossession business. One of our trucks was involved ...
  A: You are correct. This is an attempt to intimidate you into going away. The amount of documentation ...
claims requirement1/2/2010
  Q: What documents do I need to mail to the claims adjuster before they mail me the check from my ...
  A: Unfortunately you did not give me much information. But I woud sayt in any case you should submit ...
rear-ended on an icy road1/1/2010
  Q: I was rear-ended on my way to work early this week in Columbus. The road was icy and I started to ...
  A: The injuries you describe sound like the typical injuries you would expect from a rear end ...
diminished value1/1/2010
  Q: our 2007 ford 500 was involved in a rear -end accident a couple of days ago. im a car guy and take ...
  A: The Progressive adjuster is simply trying to get you to go away. No body shop has the ability to ...
Partial Settlement12/31/2009
  Q: I am being offered a partial settlement for damage to my car from the person that hit me's insurance ...
  A: It sounds like the insurance company is only offering partial payment because they have determined ...
Partial Settlement12/31/2009
  Q: I am being offered a partial settlement for damage to my car from the person that hit me's insurance ...
  A: Before you cash the check, you should take your vehicle to the body shop that you want to do the ...
car stolen pending repairs already approved by other driver's insurance co.12/30/2009
  Q: My car was hit by another driver who admitted fault. Her insurance co. agreed to pay for repairs ...
  A: You are not entitled to collect more than 100% of the value of your car. If your insurance company ...
Parked Car12/30/2009
  Q: I was parked in a red zone and a car backed into mine. It didn't cause much damage however my ...
  A: Her insurance company may try to place some of the blame on you for being illegally parket. However, ...
hit and run doesn't have car insurance12/30/2009
  Q: Based on the police report, the hit and run driver get caught for hit and run and also DUI. There is ...
  A: If you have collision coverage, your company will pay to repair your car. As far as your injuries ...
Accident Claim12/29/2009
  Q: I am in Texas and the roads were icy and wet on December 25th becuase of the cold weather. I have a ...
  A: Since you have no insurance to fix your car, you will just have to fight with the other insurance ...
hit and run doesn't have car insurance12/29/2009
  Q: Based on the police report, the hit and run driver get caught for hit and run and also DUI. There is ...
  A: Your private medical will cover your medical bills as any other illness or injury. You will be ...
auto um coverage12/28/2009
  Q: If a person is provided a company car and they are also allowed to drive it personally and get hit ...
  A: It would depend on the state you live in but in most cases yes. You should contact your insurance ...
suspended auto registration12/26/2009
  Q: I was sent a notice by the DMV that they want me to send in my auto registration on my 3 vehicals ...
  A: Regardless of who is at fault, the state requires proof of insurance. It is your responsibility to ...
Water Flood Damage to Car12/25/2009
  Q: I own an 05 Volvo SUV and live in the PNW where it rains alot. The car I bought has a serious design ...
  A: Suing your insurance company is not going to help. In all insurance policies the decision to repair ...
Low speed t-bone accident12/24/2009
  Q: About a month ago I was in a low speed accident where the other gentleman hit me at about a 90 ...
  A: You should insist that you are completely not at fault. This is simply an attempt to get you to ...
Balance Billing12/23/2009
  Q: Several years ago I was injured in an MVA in MD and received medical treatment. The total of all my ...
  A: Unfortunately, your question is regarding specific policy provisions of a specific insurance ...
Accident with no coverage12/22/2009
  Q: I was making a legal left hand turn when a driver coming the opposite direction hit me. It was ...
  A: Anytime you make a left had turn or U-turn across oncomming traffic it will be considered to be your ...
medical bills and final settlement12/18/2009
  Q: I was in a car accident which involved approx. $5000.00 in medical bills. Is there a rule of thumb ...
  A: The settlement will be based on the type and extent of injuries more that just the cost of the ...
total loss/deducting preexisting damage12/17/2009
  Q: Our car was stolen and found about 2 weeks later. Insurance company totaled the car. made an offer. ...
  A: Total loss claims are settled on the basis of fair/retail market value. A vehicle that has ...
rear ended12/16/2009
  Q: My fiancé and i were rear ended approximately 6 days ago.My SUV sustained minor damage while the car ...
  A: The injuries you and your fiance experienced are typical of a minor rear end collision. You may both ...
loss wages compensation12/16/2009
  Q: I was involved in an shuttle bus accident at the O'Hare Airport in Chicago, IL. The driver of the ...
  A: You will need to get a statement from your employer indicating that you used vacation/sick days ...
Auto Repair shop has accident with my personal vehicle12/15/2009
  Q: I brought my vehicle into a well know auto shop to have an oil change. I received a call from the ...
  A: This is a sticky situation. You should be asking this question of an attorney. The reason is that it ...
Is there anyway possible to contact the insurance of the driver that hit me while walking on the street?12/15/2009
  Q: Here's the deal I was walking to the store last month when a car came from behind and hit me, ...
  A: H Carlos, You can handle the claim by yourself. However, you should not short change yourself just ...
Salvage Value12/14/2009
  Q: Our 2002 Pontiac Supercharged V-6 Grand Prix GTP was totaled in an accident. I would like to know ...
  A: Generally the salvage value of a totaled vehicle will be about 10% of the pre-damage value of the ...
total loss12/13/2009
  Q: I have a question about my car not being a total loss. My insurance company in L.A. is saying my ...
  A: Most insurance companies will declare a car, light truck, or SUV to be a total loss when the ...
Total Loss Settlement12/12/2009
  Q: hey. hows it going. i have a question. My 2004 Nissan 350z which was customized for car shows. it ...
  A: In accident claims the insurance company has 30 days to investigate and either deny or pay the ...
Not At Fault incident12/11/2009
  Q: My girlfriend was recently, as in less an hour ago, involved where she discovered a large dent and ...
  A: In most cases this will be filed as a collision claim. Your insurance company will pay for the cost ...
accident12/10/2009
  Q: i was hit by a big rig last week, i made a claim through my insurance company that day. my insurance ...
  A: If you have collision coverage, your insurance company should repair your vehicle and then they will ...
Insurance Will Not Pay Medical Claim12/10/2009
  Q: I am insured in KY and had a single vehicle motorcycle accident on 10-5-09. My insurance company ...
  A: In most states that have PIP (Personal Injury Protection) coverage, it is not available on ...
3rd party damage claim - payment to body shop?12/10/2009
  Q: We are in Maryland. My husband was in a minor accident (no injuries) and there is no dispute as to ...
  A: In this case what the insurance comapny is doing is to say that their estimate is correct and they ...
Prior damage v. new12/9/2009
  Q: I was rear-ended by a truck while stopped at a stop sign. I filed a claim with the "guy's" insurance ...
  A: Unfortunately, this is how insurance companies treat people. They will claim that your witnessess ...
accident victim12/9/2009
  Q: if you are in a accident where the other driver was at fault, and you were the passenger do you have ...
  A: There would only be coverage for your medical bills under the vehicle owners policy if you are in a ...
no brake lights rear-ender12/7/2009
  Q: I rear-ended someone with no brake lights. This was verified by the responding Deputy, but the guy ...
  A: I know it seems like it should cause him to be at fault 100% however, they will still make the case ...
insurance release forms12/7/2009
  Q: Is there an insurance release form that agrees to pay medical bills, from the date of the auto ...
  A: No auto insurance company pays medical bills as they are incurred. There will be a one time lump sum ...
no brake lights rear-ender12/6/2009
  Q: I rear-ended someone with no brake lights. This was verified by the responding Deputy, but the guy ...
  A: In the vast majority of situations, you are considered to be at fault anytime you rearend another ...
reimbursement for travel to Doctor11/30/2009
  Q: When I send in the doctors bills to the insurance company, how much will the carrier pay, if any, ...
  A: The carrier is not going to just pay an amount for mileage. You have to demand that they pay you for ...
Claim for injuries11/29/2009
  Q: Last week a Nationally recognized moving truck company ran a stop sign and struck my car. I was ...
  A: The value of your claim will depend on many things, such as, what is the prognosis on the shoulder ...
Want vehicle "totaled" not "repaired"11/28/2009
  Q: Our mother, who is in her 80's, was recently broadsided in the driver's side by someone who ran a ...
  A: It's good you are looking out for your mom and that you have some automotive background. You ...
California Loss Of Use Limitations11/27/2009
  Q: In California,are there any limitations on the number of days an Insurance company can be liable for ...
  A: No there is no limit. The insurance comppany is making stuff up in an attempt top steal your money. ...
Medical Authorization11/27/2009
  Q: Are you saying that you have to sign a medical release for things even prior to accident date?
  A: The insurance company ig going to look into your past medical conditions to see if any of the claims ...
Insurance claim11/26/2009
  Q: About two weeks ago I was involved in an auto accident. I have a check issued by my insurance ...
  A: The insurance company is required to protect the interests of the lienholder so they have to include ...
Total Loss Claim in Michigan (No-Fault)11/25/2009
  Q: My 2002 F350 Lariat Crew Cab Long Bed 7.3L Turbo Diesel (loaded) truck was totaled early last month ...
  A: You are absolutely correct. All those things should be taken into consideration. For the adjuster to ...
Insurance Co claiming damage didn't happen during accident11/25/2009
  Q: I was involved in a car wreck in which the other driver pulled out from the parking lot across 3 ...
  A: The only way to get the insurance company to pay is to find another expert that can diagnose the ...
Total Loss11/25/2009
  Q: Our business is located behind a large truckstop and our driveway leads directly into the parking ...
  A: That is absolutely rediculous. You should call back the hartford adjuster and tell them you want the ...
Lienholder buys retroactive coverage11/24/2009
  Q: Because I lost my job I went without coverage on mycar for approx 5 months. Can the credit union ...
  A: That does sound a bit fishy. However, if the insurance company is willing to sell it and accepted ...
Auto Insurance Repairs11/23/2009
  Q: I own a two door vehicle with comprehensive coverage. My left rear quarter panel was damaged and my ...
  A: Yes, it is correct. Since the first repairs were not completed, the insurance company will not pay ...
How should I handle the Insurance Company?11/23/2009
  Q: My vehicle was parked on the street and was sideswiped over night taking off my driver side mirror ...
  A: Regardless of the cause of the damage your collision coverage will pay the cost of the repairs less ...
no win no fee11/23/2009
  Q: I live in United Kingdom. I am writing you to ask whether is possible to drop my Now Win No Fee ...
  A: Unfortunately, being based in the U.S., I am not familiar with U.K. Insurance regulations and laws. ...
parking lot accident11/21/2009
  Q: My question is about Florida no-fault, my vehicle was recently hit by another in a parking lot, it ...
  A: The term "No Fault: in the state of Florida only applies to injuries. It simply means that ...
Auto insurance company procedure11/20/2009
  Q: In February our daughter was in an accident where her car was totaled. The car was hers, but it was ...
  A: You certainly have the right to know what is going on. You will not be rocking the boat to call your ...
insurance claim or homeowners claim11/20/2009
  Q: I was driving into the area where I park my vehicle. It is in my neighbors yard. As I was entering, ...
  A: Based on your explanation, this would be considered your fault. You would make a claim on your auto ...
rear ended11/19/2009
  Q: I was rear-ended 2 weeks ago in Missouri while sitting at a red light. Minor damage to car, minor ...
  A: You should request the insurance adjuster send you a letter or an email that explains in detail the ...
Questionable Settlement Offer11/17/2009
  Q: My husband was rear ended on Sept 29th. We received a total loss settlement offer from the at fault ...
  A: CCC has been sued many times over its valuation practices. The insurance company has no interest in ...
Minor accident..but found out no coverage11/17/2009
  Q: While backing out of a parking space my car hit another traveling the wrong way on a one-way street. ...
  A: I'm sorry this response was a bit slower. The approach you outlined may have been successful if ...
Minor accident..but found out no coverage11/17/2009
  Q: While backing out of a parking space my car hit another traveling the wrong way on a one-way street. ...
  A: Don't bother with an attorney, they likely will not want to get involved in this. Yes you should ...
Total Loss Entitled to Reimbursment for Repairs Previously Made?11/14/2009
  Q: I was 3rd in a 4 car pile up in MA. My car will likely be totalled. Can I recover any of the money ...
  A: You should file this claim with your own insurance company. Since there are multiple cars and ...
General insurance query11/13/2009
  Q: I have an always-garaged top-of-the-line 1999 Honda Accord EX with 24,000 miles in showroom ...
  A: (I almost feel like Dear Abby) All vehicles depreciate in value with the passage of time and use. ...
car totalled11/13/2009
  Q: I live in Connecticut. I received a settlement check of about $7000 from the auto insurer of a ...
  A: There is no way to reverse the Salvage title. Once an insurance company totals out a vehicle they ...
Accident, Insurance & Registration issue...11/13/2009
  Q: My husband & I purchased a vehicle from his boss back in Dec. 2008. The vehicle is financed through ...
  A: Although it may take several days for everyone at your insurance company to verify everything, this ...
Insurance coverage & umbrella policy11/12/2009
  Q: My husband's company is changing their policy -- they've provided him with a car for years, and now ...
  A: Yes the commercial policy will cost more. In some cases you can add an endorsement onto your ...
denial of auto claim11/12/2009
  Q: A few days ago I was pulling out of a parking lot onto a road. The car in front of me started to ...
  A: You should not worry at all. Your insurance company will handle the entire process. If you are ...
insurance title11/12/2009
  Q: i am a wholesale dealer and i bought a vehicle at a manheim auction that was announced clean title ...
  A: As far as I know there should always be an announcement of a salvage or rebuilt title if the auction ...
insurance judgement11/11/2009
  Q: 4 years ago, son uninsured, was in accident. insurance company now has a judgement against him for ...
  A: Every company is different. You will just have to call them to see what they will accept. Initially ...
HELP!11/11/2009
  Q: I was out of town to go shopping with my sister on March 21, 2009, while at the mall we were ...
  A: The first thing you have to realize is that the insurance company has no interest in treating you ...
Dealing with Geico Claims Adjuster11/11/2009
  Q: My wife was hit by a Geico policy holder. We have State Farm. Are we better of dealing with Geico ...
  A: Kelly, You can always fall back to your own insurance company. So to start with you should contact ...
Personal Injury Jury Trial11/10/2009
  Q: in July of 2006 I was involved in a car accident. I was eight months pregnant with my last child. ...
  A: I don't mean to disappoint you, but you should not proceed with this case unless you have anb ...
Insurance claim11/10/2009
  Q: If someone were to total a vehicle resulting in injuries to the operator in the state of Rhode ...
  A: You are actually asking a legal question not an insurance question. But I will do my best. In many ...
rear ender11/9/2009
  Q: Recently my daughter was car #6 in a nine car front to rear collision on the interstate. The police ...
  A: Since the car that hit your daughter has denied liability, if you have insurance on this vehicle you ...
loss of use11/9/2009
  Q: My car was involved in a accident on Sept. 15. When trying to report it my insurance company, I ...
  A: Your insurance company will nto pay anything because you did not have insurance. The at-fault ...
Loss of Use & Fleet Utilization Log11/8/2009
  Q: I was involved in an accident twice the same weekend, once with third party and second with nobody, ...
  A: Loss of use by a rental company is usually denied by most insurance companies unless the log is ...
Lapse11/8/2009
  Q: I was in a wreck where an uninsured motorist hit and totaled my truck. I was not at fault but had ...
  A: The claims department at an insurance comapny does not communicate with the policy services side of ...
hit and run11/8/2009
  Q: today we were hit by a car that was stolen . car was recovered and we have the owners info. suspects ...
  A: If you have collision coverage your insurance company will pay the damage minus your deductible. If ...
auto policy claim11/7/2009
  Q: i have a auto policy with geico in new york, i moved to georgia last year, i did not inform geico of ...
  A: Most insurance policies require that you notify the insurance company within 30 days of a change of ...
Can my husband's wages be garnished if our insurance company denies claim?11/7/2009
  Q: My husband was in an auto accident where a motorcycle passed him on the shoulder of a two-lane road ...
  A: You have nothing to worry about. Your insurance company has denied the claim because they believe ...
Auto Accident11/7/2009
  Q: I am in Maine and was involved in a fender bender 3 weeks ago with an out of state driver who was ...
  A: Avis would only be responsible if the renter actually purchased their optional insurance. Otherwise ...
Hail Damage?11/6/2009
  Q: I received hail damage to my vehicle. The first estimate that was given to me by the insurance ...
  A: Paintless dent repair (PDR) is a viable method of repair. It is less intrusive than traditional body ...
Bike accident11/6/2009
  Q: I was on my bicycle riding in town when I was hit by a car turning left. The driver did not see me ...
  A: Yes. You are entitled to compensation for both of these issues. You should contact the state farm ...
Accused11/5/2009
  Q: I hope you can help with this. I'm sort of in a different position. I recently received a call to ...
  A: You should tell this person that as far as you know that this incident never occured and that you ...
wife damage her own car11/5/2009
  Q: I want to thank you in advance for spending time answering my question. I will try to make it short ...
  A: Yes you can file a claim and you would only be responsible for your deductible. This would be ...
rear end collision11/5/2009
  Q: Just the other day while returning from school I was rear ended at an intersection. The light was ...
  A: When Is A Vehicle A Total Loss? Financial Total Loss Most insurance companies will declare a car, ...
loss of use11/4/2009
  Q: My car was involved in an accident on Sept. 15. When I went to report it to my insurance company, I ...
  A: Generally, a loss of use payment would be $15.00 to $20.00 per day for each day you were without ...
Total Loss Claim11/3/2009
  Q: Our insurance company has declared our 2006 ford taurus a total loss for an accident where we are ...
  A: A vehicle with a salvage or rebuilt title is generally worth 35% to 50% less than a vehicle with a ...
Filing a claim on a parked vehicle accident11/2/2009
  Q: I live in Michigan and my wife's van was hit while parked in a parking lot at a local store. The ...
  A: This would be considered a collision claim and may cause your rates to go up at renewal. You should ...
SIU investigation in a theft and total loss11/2/2009
  Q: I recently purchased a vehicle from a friend in July which I park on the street in my neighborhood. ...
  A: You can withdraw the claim. However, if you do you will be out a car and all of the money you have ...
SIU investigation in a theft and total loss11/1/2009
  Q: I recently purchased a vehicle from a friend in July which I park on the street in my neighborhood. ...
  A: I don't understand why you would want to drop the claim. SIU investigates all theft claim at an ...
accident on private property11/1/2009
  Q: was involved in an accident at my house where my friend left his car at my house and to my ...
  A: Regardless of where the accident happened, you backed into your friends truck and caused damage. As ...
Commercial auto loss11/1/2009
  Q: My husband had an accident in our source of income, and the insurance company totaled the semi. The ...
  A: Unless there is a provision in your policy for the payment of lost income they will not pay it. ...
Engine fire - possibly electrical10/31/2009
  Q: my name is Michael and I have a car fire related question. My retired parents purchased a used 2001 ...
  A: The insurance company's determination of whether the vehicle will be repaired or totaled will be ...
Rear ended10/31/2009
  Q: I was stopped at a light and was rear ended by a driver. When we exchanged information he said it ...
  A: Unfortunately there is not much you can do except to file a law suit against the other driver. You ...
F 250 SD crew-cab and trailer10/30/2009
  Q: I have 2 ? for you.My son got T-bone the other guy ran a stop singn.After the truck is fix and win I ...
  A: Depending on the type and extent of the damage to the truck and the age and mileage on the truck you ...
Valid police report10/30/2009
  Q: About a month ago my car was hit in the parking garage at my apartment building by the lady that ...
  A: Assuming that you already have an estimate to repair your car, you should contact the husband one ...
wrecked truck and boat10/29/2009
  Q: Today I learned that my truck is a total loss. Haven't heard anything on our 20ft partikraft pontoon ...
  A: If both the truck and boat are totaled, the insurance company will pay the fair market value of each ...
auto insurance claim adjuster responsibility for extended repair time due to incorrect part10/29/2009
  Q: My son has a tractor trailer that hit a moose. Part of the repairs included replacing the hood. My ...
  A: Since your son is dealing with his own insurance company, what he is entitled to is determined by ...
Carry a claim10/28/2009
  Q: How long can you carry a claim if you are disputing the cash value of the vehicle? Can the insurance ...
  A: The Total Loss Claim Process Step 1: Determining the vehicle to be a Total Loss When you are ...
injuries that show up later10/27/2009
  Q: I was involved in a accident where I was rammed into a semi by another service truck,rammed by ...
  A: If there were no significant injuries then your settlement will be very small. I would say that if ...
Rear end collision10/26/2009
  Q: I got into an auto accident 2 months ago after I pulled out of my parking spot. At first, I noticed ...
  A: The insurance company does not want to provide you with any information. They often become rude when ...
Rear end collision10/26/2009
  Q: I got into an auto accident 2 months ago after I pulled out of my parking spot. At first, I noticed ...
  A: Based on your story I would say that the other driver is 100% at fault. Of course I have not heard ...
Hit & Run Accident10/25/2009
  Q: My parked car was recently involved in a hit & run accident. A police report was was taken & I ...
  A: I'm a bit confused. You stated that you only have liability insurance. If this is the case then your ...
Auto Insurance Claim Check10/25/2009
  Q: I was involved in an accident, and fortunately Allstate (the other drivers insurance co) has claimed ...
  A: You do not need to be concerned. The initial check you received is for the initial estimate. If ...
Loss of wages....Owner of company.10/24/2009
  Q: I was in a car accident, (other driver's fault) and the insurance company has called several times ...
  A: Yes you can claim the wages you had to pay to someone to do your job. You have the payroll records ...
Total Loss Value10/24/2009
  Q: My parent's 1990 Buick Riviera was recently involved in an accident, which resulted in their ...
  A: The Total Loss Claim Process Step 1: Determining the vehicle to be a Total Loss When you are ...
law suit10/23/2009
  Q: I was doing a favor for my brother and i took his car to the mechanic shop on the way to the shop i ...
  A: There will be no coverage for any of the property damage or injuries nor are you or your brother ...
Truck and boat in wreck10/23/2009
  Q: Richard, My husband and I were returning from the beach pulling our 20ft. pontoon boat when a lady ...
  A: The first thing you shoud expect is that the insurance company willlikely try to low-ball the value ...
law suit10/23/2009
  Q: I was doing a favor for my brother and i took his car to the mechanic shop on the way to the shop i ...
  A: It sounds like the attorney thinks that you were the one driving the car during the multiple ...
Gap insurance10/22/2009
  Q: Greetings my question is how does gap insurance work? I mean I understand it pays for the remaining ...
  A: Your explanation of how GAP insurance works is correct. In the scenario you gave there would be no ...
Fire10/22/2009
  Q: last friday my car was stole from in front of my apartment and was burned. The police found my car ...
  A: Whenever there is a fire or theft claim, the insurance company can take up to 60 days to investigate ...
driver or passenger responsible?10/21/2009
  Q: My grade nine daughter is on a school volleyball team. She was driven from school to a volleyball ...
  A: I am not specifically familiar with Canadian law, but I would say that it would be the parent that ...
parking lot accident10/21/2009
  Q: Hixenbaugh, I had a minor accident in parking lot, my car had minor damage and no other party ...
  A: You simply put your caer in the body shop of your choice. Give the shop a copy of the estimate ...
Collision with a stolen car10/21/2009
  Q: I was involved in a collision with a stolen car in California. The driver of the stolen car ran a ...
  A: Unfortunately, no. Neither the rental company nor the person who rented the car caused the damage to ...
Parking Lot scratches issues10/20/2009
  Q: My wife had parking lot scratches issues today. My wife had parked the van to pickup my son from ...
  A: Yes it would be considered to be your wifes fault. You should ask the other driver to privide you ...
Using my insurance vs. liable parties insurance10/20/2009
  Q: Yesterday I was rear-ended, I immediately called my insurance company. The claims department gave ...
  A: I'm not sure what you mean by legwork. You would have to contact the other insurance comapny and ...
Rental Reimbursement10/20/2009
  Q: Back in Oct 08, I was at a red light and was rear ended by a taxi. Police report was done and his ...
  A: Yes. they absolutely owe you for the rental car. First, if you have not already done so, you need ...
Should we file claims10/19/2009
  Q: Good afternoon Richard, Thanks in advance for the time you spend answering this question, it is ...
  A: I will try to answer your questions in order. 1) The windshield damage on your car would be a ...
Lien Holder on Car that was totaled10/19/2009
  Q: I have a lien holder (Title Max) on my car. If my sister gets in an accident and totals my car and ...
  A: If your car had no insurance and your sister was at fault then she will likely be sued by the other ...
Lien Holder on Car that was totaled10/19/2009
  Q: I have a lien holder (Title Max) on my car. If my sister gets in an accident and totals my car and ...
  A: If your sister was driving your car and she was at-fault in the accident, then your liability ...
Worth contacting driver's insurance company?10/18/2009
  Q: Recently a commercial truck driver caused an estimated $700 damage to my residence. He left the ...
  A: You should go ahead and contact his insurance company to file the claim. Explain to them in detail ...
PARKING LOT MINOR ACCIDENT10/18/2009
  Q: A vehicle that was inappropriately/illegally parked in a lot, parked diagonally and blocking other ...
  A: Unfortunately, the fact that he was illegally/improperly parked is not relevant. Any time you hit a ...
Who's at fault?10/17/2009
  Q: Car A is going straight through an intersection on a green light. Car B is turning left from the ...
  A: If car A had a green light then car A had the right of way. Car B would be at fault since car B ...
Parking Lot Accident10/16/2009
  Q: My brand new car was hit in the parking lot of my office sometime during the work day. When I came ...
  A: No. The management company is not liable. They did not do anything that caused the damage to your ...
Insurance claim issues10/15/2009
  Q: On the 16th of Aug. I struck my motorcycle with my Girlfriends car. The insurance company has sent ...
  A: This is a tough one. If you had been driving your own car and hit your motorcycle you would not ...
Step-son got a DUI in our Company Truck10/15/2009
  Q: My step son received a DUI last night while driving our company vehicle insured on a fleet auto ...
  A: If there was no accident involved that would triger an insurance claim, there is no reason for your ...
R-TITLE10/15/2009
  Q: I TOTALED MY R-TITLE 2000 DURANGO.ERIE INS WANTS TO PAY ME A REDICULOUS LOW AMOUNT.FUNNY THING IS I ...
  A: Well you did not ask a question but I will try to be helpful. When any vehicle is wrecked and ...
Insurance repair obligation10/14/2009
  Q: A few weeks ago a woman backed into my 09 Harley Davidson, Fat Bob. Damage includes a dented gas ...
  A: You should simply tell the insurance adjuster that this is your bike and you will have it repaired ...
Allstate Insurance Claim10/14/2009
  Q: I think my question is found in my demand letter to the insurance company. ****** On February 24, ...
  A: You have to keep in mind that this is an adversarial process. The insurance adjuster has no interest ...
What are my options same insurance company problem10/13/2009
  Q: I was in a auto accident and I was told by my insurance company that my car was a total loss, I ...
  A: You are doing exactly the right thing. You should select your own body shop. Have the insurance ...
Total loss10/13/2009
  Q: My car recently had an electrical fire and my car was ruled total loss book value for my car is$6800 ...
  A: There is a clause in your policy called the "appraisal clause". The Appraisal Clause Process 1st ...
Car Wash Owner wrecked my car10/12/2009
  Q: I work in an office building that has an onsite car wash company come 2 times a week. Last week, I ...
  A: General liability insurance generally covers his premisis if he has a business location. For the ...
How much is a reasonable amount to ask from an insurance company?10/12/2009
  Q: Recently I was hit by a truck while sitting on a bench waiting for work to start. A truck heading ...
  A: The value of your claim is not based on the circumstances of the accident but rather on what ...
GAP insurance10/12/2009
  Q: I hit into the back of other car. That car was total loss. The other's car insurance company sent me ...
  A: I am based in the U.S so I am not specifically aware of Aussie law. However, if you were in the US, ...
Parking lot accident10/11/2009
  Q: my son was backing straight out of a stall (in a shopping center)with the intent of backing into the ...
  A: I don't know specifically where it is written but it is written somewhere. This is a legal principal ...
Parking lot accident10/10/2009
  Q: my son was backing straight out of a stall (in a shopping center)with the intent of backing into the ...
  A: Parking lot accidents are some of the most difficult to determine liability. The likely result be be ...
Am I liable?10/9/2009
  Q: I hit a truck next to me while backing out slowly. The police came and we all agreed there was no ...
  A: You should call this guy and tell him that there is no way that the little scratch that you caused ...
who's at fault for an accident10/9/2009
  Q: I pulled out of a junction this morning and checked both left and right before i did so and there ...
  A: Being based in the U.S. I am not familiar with U.K. law or liability determinatin, however, based on ...
claim denial10/8/2009
  Q: Our teenage daughter took her mothers car keys and had an accident, totalling the car and injuring ...
  A: You should call your insurance company and ask them to point out in your policy exactly where it ...
insurance10/8/2009
  Q: I recently had my car stolen. My wife and i are separated. My wife failed to change her address ...
  A: In the case of theft claims, the insurance company will generally take upto 60 days to complete ...
unclaimed damage10/8/2009
  Q: I tapped into the car in front of me at a red light and left a few scratch marks on the bumper but ...
  A: Your insurance company would not be responsible for any preexisting damage. you need to call your ...
Which medical bills to use?10/7/2009
  Q: Could you please clarify for me what amounts the adjusters are allowed to us. My insurance from ...
  A: That is correct. The auto insurance company will only use the actual amount paid, not the amount ...
At fault accident10/7/2009
  Q: About a year ago, I rearended someone while not having any insurance. My insurance had only lapsed ...
  A: You should contact the attorney you already used. However, if you are at fault for the accident, ...
GAP avail on used cars? Aftermarket accessories coverable?10/7/2009
  Q: I am currently paying on my vehicle. It is a 2005 Toyota Tundra with 100k Miles. I've owned it just ...
  A: This is not an easy answer. Every GAP insurance policy has different provision. You would simply ...
Claim question10/6/2009
  Q: I was following a cement truck that dumped it load and caused damage to my winshield and chips in my ...
  A: Yes. You are not required to have the vehicle repaired even though they are required to pay you for ...
How to get car rental reimbursement for sitting on friend's car ?10/6/2009
  Q: My car insurance has a car rental allowance. I have had my car repaired and asked my friend drive me ...
  A: You should call your insurance company and ask them what rental agency they work with. Most ...
How to get car rental reimbursement for sitting on friend's car ?10/5/2009
  Q: My car insurance has a car rental allowance. I have had my car repaired and asked my friend drive me ...
  A: In most cases no. The rental coverage on your policy will only generally pay when you actually rent ...
UnInsured Driver Accident10/4/2009
  Q: My husband took my car from a parking lot and wrecked it while drinking and driving. Will this be ...
  A: In some states, some insurance policy do esclude coverage if an accident occurs while you are drunk. ...
authorization form10/4/2009
  Q: Do I need to sign a medical authorization form? What would happen if I don't? Thank you.
  A: If you are presenting a bodily injury claim you must sign the medical authorization. This form is to ...
Titleing10/4/2009
  Q: I traded cars with someone and when we were filling out the title the seller filled in the ...
  A: I'm sorry to say that I have no idea. The only way to get a correct answer on this question is to ...
auto claim denied10/3/2009
  Q: I was involved in a hit and run accident. The other car sideswiped me and didn't stop. I got the ...
  A: About the only thing you can do is either continue to argue with the insurance comapny or get an ...
Settlement- must I report it to my insurance?10/1/2009
  Q: I got into a car accident and I am trying to settle my case. The accident occured in California. The ...
  A: You shoul not do this. What this adjuster is suggesting you do is called INSURANCE FRAUD. If your ...
Insurance claim10/1/2009
  Q: I just got into an accident with a young driver yesterday, he was at fault because he was coming out ...
  A: Yes. This does make sense. This is because virtually all insurance companies require that all ...
Party at fault ignoring insurance company10/1/2009
  Q: I was in a small accident a few weeks ago and the part at fault is ignoring their insurance company. ...
  A: You should have the at-fault drivers address. If so send him a letter telling him that you know thet ...
Property Damaged in Taxi9/30/2009
  Q: Who's PI claim will this be paid on. I was passenger in DC taxi, hit from behind, totaled both ...
  A: Each claim is seperate and distinct. If you had personal articles that were damaged in addition to ...
accident9/29/2009
  Q: my husband was involved in a accident last night. there was a car in the hov lane that was broke ...
  A: Unfortunately, this is going to be a long drawn out process. Based on your explanation, it sound as ...
Do I qualify to claim Uninsured Motorist9/29/2009
  Q: I was involved in a Motorcycle accident July 6th in Missouri. A car pulled out in traffic striking a ...
  A: Unfortunately, each states uninsured motorist laws are different. I am not specifically aware of ...
car insurance/Illinois9/29/2009
  Q: had full coverage for car in my name, got insurance last year however stated need to update driver's ...
  A: If the accident was not your daughters fault, you should file the claim against the at-fault drivers ...
new car9/28/2009
  Q: My father just bought a 2009 ford focus on Sept 3 of this year and still owes a little over 12,000 ...
  A: Unfortunately, the insurance company will not even consider totaling your car unless the cost to ...
total loss statement9/28/2009
  Q: not sure how to get total loss statement for a car i bought
  A: I'm not sure what you are asking. I will require more detailes. When did you purchase the vehicle ...
auto insurance claim + extra9/27/2009
  Q: My mother was recently reended by a driver using his cell. The police report states that the other ...
  A: H Lloyd, The insurance comapny may claim that the $1800.00 spent was on "regular maintenance items" ...
insurance claim statue of limitations9/26/2009
  Q: Back in 2000 on Long Island NY<I was involved in a minor fender bender. My insurance had lapsed a ...
  A: The statute of limitations in New Your is 3 years for property damage. However, there may be some ...
Dead tree limb broke my windshield9/26/2009
  Q: I was parked on the street and a six foot limb fell on my windshield and shattered it. I contacted ...
  A: You should certainly get an estimate from a body shop and approach the property owner to pay for ...
auto companies9/26/2009
  Q: my car caught fire with me in it due to a defect to the fire paneling, as a result i have multiple ...
  A: I am very sorry for your situation. As far as I know there is nothing you can do. The company went ...
Personal injury claim represented by attorney9/25/2009
  Q: I was in an auto accident in Pennsylvania in May 2009. I was found at fault, but was not issued a ...
  A: Relax. There is really nothing you can do at this point. Your insurance comapny will do every thing ...
Legal question about claim filed after accident...9/25/2009
  Q: About 3 weeks ago, my husband was involved in an accident in Orlando. The short story is, he was ...
  A: No. Your husband has no liability in this case whatsoever. The liability is apportioned as 60% to ...
Legal question about claim filed after accident...9/25/2009
  Q: About 3 weeks ago, my husband was involved in an accident in Orlando. The short story is, he was ...
  A: If someone else cuts you off and you run into another car is is not your fault, it is the fault of ...
Diminished Value & loss of use9/24/2009
  Q: My vehicle was involved in an accident about a month ago. I just moved to Indiana (where the ...
  A: Obviously you are dealing with a idiot that would rather continue to reach for excuses than deal ...
Claim Problems9/22/2009
  Q: I have a claim in on my motorcycle that I hit with my girlfriend’s car. Both vehicles suffered ...
  A: You can either put a claim i on your own bike insurance if it is covered for physical damage or you ...
another rental car tire liability question9/21/2009
  Q: Similar to your question about a low tire. I rented a car from Dollar-Rent-A-Car one afternoon. ...
  A: This is hard to call. You are generally responsible for ANY damage that occurs to the vehicle while ...
car accident9/20/2009
  Q: my husband was in a head on collision recently..it looks like hes going to be at fault. the other ...
  A: Unfortunately, your question is state specific and is also a legal question and not an insurance ...
Diminished Value & loss of use9/20/2009
  Q: My vehicle was involved in an accident about a month ago. I just moved to Indiana (where the ...
  A: If your policy is an Indiana policy you should have Uninsured Motorist Property Damage coverage on ...
car accident9/20/2009
  Q: my husband was in a head on collision recently..it looks like hes going to be at fault. the other ...
  A: If the case has gone to court and a judgement was entered, what happens from there will depend on a ...
Filing a claim9/19/2009
  Q: My best friends 5 Y.O. daughter was involved in a tragic accident in which my friends brother ...
  A: Your friends daughter will likely be entitled to much more than the brothers policy limit. It is ...
Multicar accident claim9/18/2009
  Q: I was involved in a multi car accident in Washington State. I was on the interstate and the traffic ...
  A: You are not responsible for the car in front of you since you did nothing to cause the damage. The ...
Wreck/Claim9/17/2009
  Q: I was rear ended. Police determined other driver at fault & other driver issued ticket. Insurance ...
  A: In most states, if a vehicle is over 1 year old or has more than 12,000 mile on it, the insurance ...
car accident settlement - self emplyed tax return9/17/2009
  Q: I am a self employed fitness and tennis coach. I was in a car accident one year ago. The other ...
  A: You can tell them that you have already provided enough information to substantiate your claim, ...
Car accident information re claim9/16/2009
  Q: My name is Tracy and I was involved in a car accident on 6/6/09 in a parking lot. I was traveling ...
  A: In order for the insurance company to even consider the deviated septum as possibly related to the ...
problem with my auto claim9/16/2009
  Q: Compliments. I was involved in an auto accident. progress - 3rd party have accepted responsiblity. ...
  A: First you need to contact the attorney that claims to be representing you to find out who he or she ...
insurance payoff value9/15/2009
  Q: My vehicle was hit by someone and his insurance has accepted liability. The vehicle is totaled. We ...
  A: The insurance company is required to pay the local market value of your car. They will do a market ...
Independent Appraiser vs Insurance Company9/14/2009
  Q: I wrecked my truck July 28th 2009. I called the insurance company and filed a claim. The Insurance ...
  A: Since you mentioned your deductible, I assume you are dealing with your own insurance company. ...
Recovering lease Payment During Loss of Use9/14/2009
  Q: My unattended parked vehicle was struck in a parking lot by another driver's SUV. He left his name ...
  A: You are entitled to either a replacement rental car or a loss of use payment but not both. ...
Who's entitled to Diminshed Value Recovery?9/13/2009
  Q: The third party has paid out my diminished value claim and wrote a check payable to (1) the ...
  A: In most cases the insurance company is required to protect the interests of the lienholder by ...
Rental car wheel damage while driving with low air pressure9/11/2009
  Q: My wife was recently in an accident, thru no fault of hers as attested to by two witnesses at the ...
  A: Unfortunately, the information I am about to give you is not going to make you happy. Even though ...
husband rear-ended @ carwash9/11/2009
  Q: I also have the same problem as the previous person, with my husband just being rear-ended yesterday ...
  A: The only thing you can do is to file a claim with the car wash or their insurance company. If they ...
accident including alcohol, but no DUI9/10/2009
  Q: Richard, I was recently in a one vechicle accident that related in me being transported to the ...
  A: Since there was no sobriety test and no DUI issued it is as if it never happened. The insurance ...
changing your claim9/9/2009
  Q: if you filed a claim with your insurance that was not correct,(or you lied) and now you want to tell ...
  A: It would depend on the nature of the lie or incorrect statement. Filing a false insurance claim or ...
Changed mind and want to use body shop of my choice9/9/2009
  Q: Hixenbaugh, Thank you for reviewing my question. I was involved in an auto accident in NJ in which I ...
  A: You have the right to have the repairs done at the shop of your choice. You do not have to submit ...
insurance claim9/9/2009
  Q: I was rear ended by a car after he was rear ended, My truck rolled over in the accedent. My truck ...
  A: H Kim, You shoulkd file the claim with the insurance company of the person who initially caused the ...
Hitting an illegally parked vehicle.9/8/2009
  Q: My husband was backing out of a driveway and hit a car that we believe was parked illegally. We ...
  A: First, even if the car was illegally parked, if you back into a parked vehicle you are at fault. The ...
ins fraud9/7/2009
  Q: I bought a new 2007 Mitsubishi Eclipse 2 1/2 years ago which was totaled AUG 2, 2009. The other ...
  A: You should demand that your insurance company provide you with a copy of the original application ...
What about Passenger Rights9/6/2009
  Q: I was passenger in DC Taxi rear ended by at fault driver in PG County Maryland. Taxi totaled. Taxi ...
  A: Your claim will be for the full policy limits of the at-fault drivers policy and then your uninsured ...
Accident claims9/5/2009
  Q: I was involved in an accident at my packing lot. I was driving a car owned by a friend without his ...
  A: Do not wait until you get sued. You should call the insurance company right away. Give them your ...
Car accident while working9/4/2009
  Q: I was in a car accident while working in California. I was leaving a meeting at a customers ...
  A: In terms of the damage to the cars involved, there is no benefit to you stating that it happened ...
Fender Bender9/4/2009
  Q: Is there a statute of limitations for filing an insurance claim in Massachusetts? A little over a ...
  A: The statute of limitations in most states is at least 2 years. $100.00 is a small price to pay to ...
Accident claims9/3/2009
  Q: I was involved in an accident at my packing lot. I was driving a car owned by a friend without his ...
  A: Unfortunately your description of how the accident happened was clear enough for mew to determine ...
Car Accident Coverage9/3/2009
  Q: My car was recently rear ended by someone claiming to have a seizure. However,he first backed out ...
  A: A person becomes liable for damage they cause when thay have done something to cause the damage that ...
Insurance Fault9/2/2009
  Q: My insurance company is trying to claim a 50/50 fault for an accident i was in where i got hit on ...
  A: It is unlikely the police officer will change the report. Even if he did, the other insurance ...
Uncooperative Claimant9/2/2009
  Q: Three weeks ago I was in an accident that was witnessed by a police officer. At the scene he ...
  A: The other driver can claim anything he wants. This can go on for as long as needed until the other ...
auto accident claim9/1/2009
  Q: I was in auto accident in Dec. I was the passenger of a vehicle and another vehicle turned left in ...
  A: No it is not fair. Your claim should settle for an amount that is at least 2 times the amount of the ...
Car Accident9/1/2009
  Q: I was in a car accident recently in OHIO and we switched insurance info but no police report was ...
  A: Each of you should report this to your own insurance company. You will tell your insurance company ...
FAILED BRAKES9/1/2009
  Q: FOUND AD ON INTERNET THAT GUY DOES BRAKE WORK. WE ARRANGE TO DO THE BRAKES ON SUNDAY. I PICK UP THE ...
  A: Yes. The guy that did the brake work is 100% responsible for all of the damage that occured ...
Major Damages8/31/2009
  Q: Parked my can in a Garage, attendant parked my car against the wall on the passenger side, once I ...
  A: You should take digital pictures of the damage and the garage paint before it fades or get washed ...
Filing a third-party claim with police report8/31/2009
  Q: My car was recently struck by another vehicle in a parking lot in NJ, sustaining minor damage. I was ...
  A: The insurance comapny has 30 days to complete their investigation. Most insurance companies will not ...
Insurance company wants to total my vehicle8/30/2009
  Q: My vehicle was hit by another driver while parked. That driver's insurance wants to total my vehicle ...
  A: You need to discuss this with the insurance company to be sure they are aware of all of the ...
Who's at fault?8/30/2009
  Q: I was driving east on a county dirt road. When I came to a stop sign my left view was blocked by ...
  A: This is a difficult situation. Based on your description, it sounds like the other driver had the ...
Car wreck I was in in January8/29/2009
  Q: I was in a wreck in January. Anyhow, I live in Illinois and turned left in front of someone because ...
  A: The fact that you turned left across oncomming traffic make this 100% your fault. The other car had ...
How do I get my car replaced?8/28/2009
  Q: This is a follow up to a previous question where an expert shared that since my car was totaled and ...
  A: I'm not sure who answered your question or what they said, but I will do my best to answer. If you ...
COVERAGE8/28/2009
  Q: i PURCHASE NJ AUTO INSURANCE ON 3/26/09 AND THE AGENT STATED THAT HE HAD TO USE THE ADDRESS ON MY ...
  A: The answer to your question is yes, however, they will contend that they are only required to send a ...
Can I demand reimbursement of medical bills before settlement?8/28/2009
  Q: I submitted a demand letter but the at-fault car insurance counter offer low. However, it is still ...
  A: The insurance comapny will not pay your medical bills until a final settlement agreement is made and ...
Stolen Auto Claim/Value given less than what is owed8/27/2009
  Q: On 7/28 my vehicle was stolen, involved in a collision after a high speed chase by police, and ...
  A: The insurance company is responsible for paying the actual cash value of your vehicle, not the ...
car accident8/27/2009
  Q: How can I prove to my insurance company that I am not at fault in a car accident that I recently ...
  A: Unfortunately, in this situation it is your word agains the other driver word. The police report ...
no fault accident with no insurance8/26/2009
  Q: I was invovled in an accident that a car merged back into my lane without signaling which caused my ...
  A: Since there was no insurance coverage on the date of the accident, you will not have any coverage ...
Adjuster Limits8/26/2009
  Q: I have filed my own 'demand letter' in a personal injury claim. The adjuster has informed me that ...
  A: There is no way to know. Each company has its own guidelines regarding adjuster authority limits. It ...
Car Accident while running work errand8/25/2009
  Q: We live in Michigan and my son was involved in a car accident while running an errand for his ...
  A: Unfortunately, your son will not be entitled to anything from his employer. Regardles of the fact ...
Car insurance interstate coverage policies8/25/2009
  Q: A New Jersey licensed insured driver domicilied in New Jersey will be driving her parents New York ...
  A: The New Jersey person should be added to the New York Policy. In most cases you can loan a vehicle ...
re: third party claim in CT8/25/2009
  Q: I live in VT, the accident was in CT, and the policyholder's home state was IN, insurance co is ...
  A: Although small claims court may be an option, the process coult take some time. It may be as much as ...
re: third party claim in CT8/24/2009
  Q: I live in VT, the accident was in CT, and the policyholder's home state was IN, insurance co is ...
  A: Hanover is a rogue insurance company that has no respect for anyone. They try to ram down your ...
who's fault?8/23/2009
  Q: im from 2way stop sign.and there a pick up truck in my left side that park about 5 meters in my ...
  A: Even though the pick up was blocking your view, this will be considered to be your fault. The other ...
injuried in a car accident8/23/2009
  Q: I was in a car accident in August 2008, where the other driver tried to bet the light and ran into ...
  A: I'm very sory for your ordeal. When a person buys auto insurance they decide how much coverage to ...
Property Damage Settlement8/22/2009
  Q: My truck was considered totaled by the other drivers insurance company and I was not at fault. Can I ...
  A: When an insurance company makes a claim settlement on a totaled vehicle it is on the basis that they ...
3 car collision8/21/2009
  Q: My wife was was in an accident on the freeway in utah. The person in front of her slammed on their ...
  A: Since you have no collision coverage you will have to pay for the front end damage. The person whe ...
No Such Thing?8/21/2009
  Q: You made a statement in an answer that there is "no such thing as an average cost to repair...". ...
  A: I'm not sure where your sense of outrage comes from. If you had provided me with the full question ...
How an adjust determine a car is recoverable8/21/2009
  Q: My car is stolen and found front end totally stripped. The adjuster told me that the car is worth ...
  A: Most insurance companies will declare a car, light truck, or SUV to be a total loss when the ...
car stolen, vandalized, then torched.8/20/2009
  Q: On the 9th of this month my car was stolen then believed to be vandalized and then torched. My ...
  A: The only thing that matters is that it is now totaled. Read the following to learn about the total ...
Not going through insurance.8/20/2009
  Q: The short story: My roommate's husband was backing up and bumped into a van. The van had one scratch ...
  A: The statute of limitations in most states is at least 2 years. So the other party has at least 2 ...
geico dual claim accident8/19/2009
  Q: I was involved in an auto accident with another driver that is also insured by geico. I was going ...
  A: Unfortunately, in this case I think you will have to accept their decision. It is true that the ...
how to fight the insuance company8/18/2009
  Q: i bought a 2008 kia spectra about a year ago. it has 22000 miles on it my husband had a wreck that ...
  A: Unfortunately, the decision to repair or total the vehicle is solely up to the insurance company. ...
Deliberate Delay?8/18/2009
  Q: I had a relatively minor rear end accident (other driver was at fault). I had two months of ...
  A: Yes this is part of the game. Although, they do need to review the file and the medical records. ...
theft recovery8/18/2009
  Q: i feel a little strange asking this to an expert, but i have never had a car stolen from me until ...
  A: I will try to answer your questions in the order you asked them. 1) No. You should let the ...
3rd party insurance and lienholder8/17/2009
  Q: I live in Texas and I read on your site that states Texas is one of a few states where 3rd party ...
  A: It has nothing to do with the size of the claim. Texas law requires insurance companies to protect ...
Driving a car with no insurance8/15/2009
  Q: In the state of PA, If there are two names on the tittle to a car and the primary title holder takes ...
  A: Regardless of ownership if you are driving a car with no insurance then you will receive a citation ...
parking lot - dual backup accident8/15/2009
  Q: My husband was in a parking spot preparing to back up. A vehicle passed him and my husband observed ...
  A: Actually, I would have to say I agree with the liability decision. The driver backing out of a ...
Co-worker won't give me her insurance info8/14/2009
  Q: A co-worker wants to pay me cash for damage she did to my parked car at work. I took it to a body ...
  A: You will need to have a copy of the estimate from the body shop as well as a print out of the cost ...
Hit and Run8/14/2009
  Q: several days ago I was leaving a crowded parking lot. As I was pulling out an angry man came and ...
  A: You should very carfully look over every detail of your vehicle to see if there is any damage, scuff ...
Claims Process: Injury Settlement8/13/2009
  Q: I recently arrived at a settlement value for a minor, not-at-fault auto case, and have just received ...
  A: I'm not sure why the adjusters settlement limit is important to you, but yes an adjusters level of ...
damange8/13/2009
  Q: Someone is saying that my car was reported in a minor collision. But that was not me. My car was ...
  A: There is no way to know what will happen until it happens. If someone contacts you and says that you ...
law suet8/12/2009
  Q: daughter had an accident in my car that was insured by LMutual. she and I were also insured by ...
  A: I'm not sure what your question is but I will do my best. I do not understand how your property ...
Rear Ended in a Carwash8/10/2009
  Q: We live in Illinois outside of Chicago. My wife was rear-ended in a car wash causing $600 worth of ...
  A: Unfortunately, in this situation it is a he said, she said. About the only thing you can do is to ...
coverage8/8/2009
  Q: Had a truck registered to me (mom). Son was listed as driver of the truck on my insurance policy. ...
  A: There are many things wrong here on many different levels. If your son is under 18 years old, you ...
auto insurance syrcharges8/7/2009
  Q: Can you tell me how the insurance companies go about calculating a surcharge? I have a claim for ...
  A: There is no set method. Each company determines its own method of determining claim surcharges. For ...
property damage8/6/2009
  Q: In California., is there a dollar amount of a claim for collision damage below which an auto insurer ...
  A: Claim surcharges are different from company to company. The insurance companies set there own ...
covered or not?8/6/2009
  Q: I live in Florida and sold my car a while ago and have no insurance now. I do have a Florida license ...
  A: If you live with your girl friend or if the vehicle is made available for your regular use, there ...
What about Passenger Rights8/6/2009
  Q: Passenger rights with personal injuries. I was a passenger in a Taxi. My driver not at fault. At ...
  A: Generally no. Injury settlements are normally done as a one time lump sum settlement when all ...
Hoe to determine Value8/5/2009
  Q: What Value does the insurance Co go by to determine value- Private party, Trade in or Dealer retail? ...
  A: It is a combination of all of them. However it is not determined by using Kelly Blue Book or any ...
who's at fault8/5/2009
  Q: My husband was involved in an accident where he was traveling east on a two way highway when he hit ...
  A: Although it sounds crazy, your husband is required to always be in control of his vehicle. Although ...
Rear-End Accident Liability Determination8/5/2009
  Q: I was involved in a rear-end and a hit-and-run collision. I was the driver of the car that hit the ...
  A: The decision to settle the claim is solely up to your insurance company. You can provide the details ...
bodily injury claim8/4/2009
  Q: I was involved in an accident at no fault to me. The other driver decided to make a right turn from ...
  A: When there are no actual injuries it is typical for an insurance company to try to offer a small ...
Don't agree with insu. company8/4/2009
  Q: I was in a car accident last Tues.. The insurance totaled my car. All they want to give me is ...
  A: You do not have to accept what the insurance company is offering. However, it will be up to you to ...
Totaled My Car...Is this my fault?8/4/2009
  Q: So I was traveling in the right hand lane of interstate 80 and some guy came off the on ramp and ...
  A: The ultimate decision as to who is at fault will be up to the insurance claims adjusters. They will ...
Rear End Collision7/29/2009
  Q: I was rear-ended while sitting at a stop light last week. The woman who rear-ended me has now told ...
  A: Yes. You can take her to court. However, before going that far, if he company tries to deny your ...
Dooring Collision7/29/2009
  Q: This accident happened in Washington DC. The passenger-side door of a standing taxi-cab suddenly ...
  A: This accident is not your fault. A person exiting a taxi is supposed to exit on the curb side of the ...
Subrogation7/28/2009
  Q: I filed a collision claim with my insurance. I have not got the recovery of my deductible yet. My ...
  A: There is no absolute answer. It depends on the two companies. Sometimes they agree and all is ...
UIM7/28/2009
  Q: "Hello, I am a rated driver on my fiance's insurance policy. I am on the policy and have been for ...
  A: Generally, uninsured motorist coverage protects you from an uninsured or underinsured motorist if an ...
Negotiating over the BI limit (in an auto-accident claim)7/28/2009
  Q: What if the INITIAL offer made by the insured's claims adjuster already reached the bodily-injury ...
  A: You can not get more than the policy limit from the at-fault party's insurance company. It's like ...
2 cars reversing in parking lot7/27/2009
  Q: My husband reversed in a store parking lot at the exact same moment as a woman was reversing out of ...
  A: Your husband needs to call his insurance company and vigorously object. This accident should have ...
Subrogation7/27/2009
  Q: I filed a collision claim with my insurance. I have not got the recovery of my deductible yet. My ...
  A: Subrogation simply means that your insurance company assimes your right of recovery from the other ...
Parking Garage Liability7/27/2009
  Q: I pay monthly to park in an enclosed parking facility near work. The garage notified all monthly ...
  A: If there is a contract between you and the garage, it likely spells out what they are and are not ...
Rear End Collison7/26/2009
  Q: My son was in the #1 lane following a large SUV. Traffic is traveling at normal speed. Suddenly the ...
  A: It is very rare that when you rear end someone that the other vehicle would be considered even ...
car insurance for a new car7/25/2009
  Q: I know this is horrible, but I haven't had car insurance for at least four years now. I want to buy ...
  A: Yes it is horrible. When you do not have insurance, you risk the financial future of everyone you ...
Self Repair7/24/2009
  Q: I had an incident where I backed into a car parked outside my driveway - there was no damage to my ...
  A: Regardless of if he repaired the car himself or not, the insurance company owes hin for the ...
uninsured accident7/24/2009
  Q: i have a question i was involved in a accident and the other party did not have insurance will my i ...
  A: If your insurance company pays to repair your car when someone else was at fault for the damage, ...
UIM7/24/2009
  Q: I have just opened un underinsured motorist claim with my insurance.I was involved in a ...
  A: You would handle the UIM claim just as if you were dealing with the other persons insurance company. ...
Lawyer and insurance claim7/23/2009
  Q: In 12/2008 my vehicle was rear ended on the expressway. My husband who was the driver of our car was ...
  A: It is not unreasonable that it has taken 6 months. Obviously the insurance company is trying to ...
dealing with insurance company for personal injury in car accident7/23/2009
  Q: I was in a car accident (hit from behind due to faulty brakes of the other driver) over three years ...
  A: Unfortunately, you received some bad information or advice from someone. The 3 year limitation is ...
Insurance Company Legal Responsibility7/22/2009
  Q: Richard, I currently have an auto claim against Allstate. Actually,it has been in process for nine ...
  A: I will try to answer in general terms. If you had provided more specific information, I may have ...
closing a claim7/21/2009
  Q: I was in an accident on 10/23/07 where my brake pads came unglued (mechanical failure) and I ...
  A: Unfortunately, this situation could be tied up in the courts for years. I have never heard of an ...
Parking lot collision7/20/2009
  Q: I was pulling into a parking space earlier today and as I did the driver next to me opened his car ...
  A: There is no standard procedure in this instance. The claims adjusters will take recorded statements ...
accident backing out of driveway7/20/2009
  Q: My Husband was backing out of our driveway and hit my neighbors drivers door. My neighbor was ...
  A: Your husband would be considered to be at fault. When backing out of a driveway on to a road you ...
How does liability effect on the payments?7/20/2009
  Q: I have a new question how to recover the deductible if two drivers share liability. Take an example. ...
  A: Your insurance policy does not cover personal items in your car. If you had personal items damaged ...
How does liability effect on the payments?7/19/2009
  Q: I have a new question how to recover the deductible if two drivers share liability. Take an example. ...
  A: If liability is 50/50, you should let your own insurance company pay for the damage to your car. So ...
How two insurance make payments after sharing liability?7/17/2009
  Q: Assuming the liability is 50/50, does it mean the other car insurance pays 50% and its own insurance ...
  A: It would depend on your state. In some cases each insurance company would pay 50% of the others ...
How do two insurance determine the liability?7/16/2009
  Q: Can you explain the procedure or process of the determination of the fault or liability between two ...
  A: The insurance adjusters at each insurance company will take a recorded statement from each driver. ...
Third party insurance claims7/15/2009
  Q: I live in Chicago,IL. I was hit by a taxi cab while riding my bicycle. I suffered no injuries, but ...
  A: You simply call the insurance company and make a claim. They will take a statement from and will ...
car collision7/14/2009
  Q: I was involved in an accident and was wondering the fault of the accident. I was on a 3-lane ...
  A: Based on your description, it sounds like liability will be decided to be 50/50. Since the other car ...
car rental re imbursements7/14/2009
  Q: I purchase a vw jetta march 3, 2008, and i has full coverage insurance with lincoln general. On ...
  A: You should call your insurance company again. Most policies cover a temporary replacement vehicle ...
car rental re imbursements7/14/2009
  Q: I purchase a vw jetta march 3, 2008, and i has full coverage insurance with lincoln general. On ...
  A: You had an obligation to mitigate your damages. That means to minimize. You should have turned the ...
Restore a car to original condition – used or new bumper?7/13/2009
  Q: My vehicle is less than 2 years old and still under the warrenty. The rear bumper was partially ...
  A: Unfortunately, in most states, once a vehicle is either 1 year old or has more than 12,000 miles the ...
Faulty evasive action7/13/2009
  Q: Richard, About two weeks ago I was in an auto accident while on the highway. I was in the inside ...
  A: I can not say why the police officer wrote what he wrote. However in monst cases when there is no ...
First accident7/13/2009
  Q: I live in Colorado and I was recently in an accident. I was attempting to switch lanes and the car ...
  A: Unfortunately, the phantom driver thing will not apply in this case. You attenpted to change lanes ...
Rental Car Claim7/12/2009
  Q: Policy Effective: 11/30/2008 Policy Canceled (Insured Request): 2/11/2009 Date of Loss: 1/19/2009 ...
  A: Yes. You should have an atttorney. He will need to file an answer to the suit. The attorney will ...
Vehicle to pedestrian accident7/11/2009
  Q: How do I best present my case to the insurance company and how long do I wait to try to settle? At ...
  A: You will need to develope a "Demand Package". This is essentially a letter that first outlines the ...
Sue Driver in Small Claims Court?7/11/2009
  Q: I was rear-ended recently. After hitting me, the driver pulled away from the scene. When the cops ...
  A: You would file suit against the driver in the caounty where he lives. If you win your case you will ...
Rental Car Claim7/11/2009
  Q: Policy Effective: 11/30/2008 Policy Canceled (Insured Request): 2/11/2009 Date of Loss: 1/19/2009 ...
  A: You should immediately file a complaint with the NY state insurance department. The insurance ...
police reports7/10/2009
  Q: A man pulled out in front of me causing me to hit him. He got the ticket because he did not look ...
  A: You can certainly ask the police officer to change the report, however, in most cases the insurance ...
Auto Adjusting7/10/2009
  Q: Hixenbaugh. I am a property adjuster and have been for a little over 3 years. My experience has been ...
  A: After many years in auto adjusting I can not for the life of me understand why you would want to go ...
Minor accident7/9/2009
  Q: Here my question. While driving down a one way street with cars parked on both sides, a women ...
  A: The vehicle traveling on the roadway has the right of way. The vehicles parked on the side have a ...
Not at fault accident without insurance?7/9/2009
  Q: I was involved in an accident yesterday in which I was not at fault, the other driver failed to ...
  A: All you need to do is call the at-fault drivers insurance company to report the claim. Since their ...
auto claim7/8/2009
  Q: i didn't even think about deminished value thanks for the tip but where is a family practice that ...
  A: Unfortunately, that is something I can not help you with. If your injuries are back & neck related, ...
injury claim on "private property"7/8/2009
  Q: I was exiting a parking lot edging forward to get on to the main road when I hit the side of a van ...
  A: You should not tell your dads insurance company that you regularly drive this vehicle. Since you do ...
Stolen vehicle, drunk driver crash7/6/2009
  Q: Who has to pay if you are hit by a habitual drunk driver in a stolen car? He is my sister, injuring ...
  A: The insurance for the car that was stolen will not pay for any damage that the theif caused. Any ...
At fault driver in rental car7/5/2009
  Q: I let another driver use my rental car. The driver was coming out of a restaurant's parking lot ...
  A: If the person you loaned the rental car to was not listed on the rental contract as a driver then ...
Hydro-Locking7/4/2009
  Q: I was unfortunate to experience hydro-locking on my 02 Corvette in the state of Florida. After ...
  A: Unfortunately, you have no choice. Florida law allows the insurance company to specify used or ...
demand letter7/4/2009
  Q: I sent a demand package to an insurance company. I gave them 30 days to respond and would like to ...
  A: If they don't respond, you should call them to be sure they received your package and if they did to ...
claim payment for leased car7/4/2009
  Q: I have a close friend that wanted to get out of a lease for a car but they weren't able to so I took ...
  A: The insurance company is required to protect the interests of the lienholder. The best thing to do ...
Accident Report to DMV7/3/2009
  Q: I was involved in an accident, when my car hit a light pole on a town street. Except for the pole ...
  A: You would simply tell the truth. Explain what damage occured to the light pole. The purpose of the ...
Accident Report to DMV7/3/2009
  Q: I was involved in an accident, when my car hit a light pole on a town street. Except for the pole ...
  A: Each state has different requirements as to when a driver needs to file an accident report. If there ...
Liability coverage7/2/2009
  Q: I live with my mom. I drive her car. i am on the policy as an additional driver. The car title is in ...
  A: In most cases no. If you are 18 or over and the accident is your fault, then the liability would ...
demand letter7/1/2009
  Q: based on every injury in the letter do u think i am asking for enough compansation????TO Courtney ...
  A: It would be hard for me to say because I do not have access to all of the detailed medical records. ...
auto accident6/30/2009
  Q: i was involved in an auto accident last week a girl ran a yield sign and hit me she has not yet ...
  A: There is no real time limit, but you should do it as soon as possible. Call her insurance comapny ...
who is at fault6/28/2009
  Q: i was in a traffic collision when a vehicle failed to stop at a stop sign the police report states ...
  A: Unfortunately this is legal. The insurance company is just trying to find a way to steal your money. ...
3 year old accident bill.6/27/2009
  Q: I was i an accident 2 years ago. I was hit but since PA is a fault state, the accident was ...
  A: This is an unfortunate situation. However, it will be up to you to unwind whatever has happened. You ...
Policy Limits and injuries6/26/2009
  Q: I was injured in an auto accident, other person was 100% at fault, no insurance. So my uninsured ...
  A: All you can get from from your uninsured motorist coverage is the policy limit. If your case goes to ...
Q6/24/2009
  Q: I have a car that I want to sell. The title and insurance are under my ownership. A relative of mine ...
  A: If the vehicle stays in your name then you also must be on the insurance. There is no way to legally ...
after the fact police reports6/24/2009
  Q: So two days ago, I was making a right hand turn onto a parallel street. About half a block from ...
  A: Under the circumstances you will have no choice but to pay for the damage. If you file a police ...
A question pertaining to taxes/registration6/19/2009
  Q: I would like to apologize in advance for asking a question that may not apply to your expertise, but ...
  A: Unfortunately, you are correct. This is not my area of expertise. But I will do my best to help. ...
My insurance claim6/19/2009
  Q: My 1989 Toyota Camry was recently stolen and quickly recovered the following day, from CHP of course ...
  A: Financial Total Loss Most insurance companies will declare a car, light truck, or SUV to be a total ...
FORCED "TOTALING" OF AUTO6/18/2009
  Q: After an accident my son's insurance company informed him that his auto was totaled and offered him ...
  A: In most cases the decision to repair or total a vehicle is totally up to the insurance company. They ...
Betterment in Texas6/18/2009
  Q: I googled betterment laws in Texas and i found that their were court cases which prevented auto ...
  A: I am not familiar with the cases you mentioned. In most cases an insurance company can take ...
insurance settlement6/18/2009
  Q: If I wrecked in Kentucky and was injured and the insurance company is in west Virginia, and the ...
  A: No it is not too late. In most states the statute of limitations is at least 2 years. In many states ...
Roomate needing Auto Insurance6/17/2009
  Q: I am a student living with my girlfriend. She owns a car and I do not. When getting insurance for ...
  A: The information originally given by State Farm was wrong. Virtually all insurance companies require ...
PI Claim6/16/2009
  Q: Auto Accident in MD. I was passenger in a DC taxi. Taxi not at fault. I sustained PI and PD. Who ...
  A: The good news is that you have uninsured motorist coverage. Unfortunately, the PIP coverage added ...
Accident Fault different between Police & Insurance Co.6/16/2009
  Q: My daughter was recently in an accident. She was traveling along an interstate and could not avoid ...
  A: There can be a difference between what the police deternmine and what an insurance company ...
inner structural damage6/15/2009
  Q: We were just advised that our Jeep sustained inner structural damage to the core supports, radiator ...
  A: The structural damage to your vehicle can be properly repaired. It is your responsibility to be sure ...
Cancelled Policy6/15/2009
  Q: I recently read that the insurance company is required to notify the lein holder of a cancelled ...
  A: Unfortunately I am not specifically aware of specific Texas law. You may try to contact the Texas ...
total loss question6/14/2009
  Q: My car was wrecked by another car and I'm getting my settlement soon (settlement is far less than ...
  A: When an insurance company settles a total loss claim they are actually buying the car from you. You ...
Stolen car recovered after paymnet.6/14/2009
  Q: My car was stolen in march, I filed a claim, waited 30 days and my insurance co. sent me a check. I ...
  A: Yes. The car is now the property of the insurance company. However, you will want to be sure that ...
permissive user by definition6/12/2009
  Q: I am a claims rep and got a quest from 3rd party clmt. I have a claim in which the named insd let ...
  A: In 22 years in the business, I have never heard of liability coverage limits being reduced because a ...
Betterment deduction6/12/2009
  Q: I am in Texas and I have a 98 honda civic and it was hit by another car on 16, 2009. The other ...
  A: What they are trying to do to you is completely wrong. Betterment is only to be taken on parts that ...
Auto fender bender6/12/2009
  Q: I was in a little accident, where a driver rear ended me on the highway. The damages were minor, ...
  A: About the only thing you can do is to send him a letter by certified mail/return receipt requested ...
Claim Procedure6/11/2009
  Q: I was injured about 10 months ago while walking during my lunch break. Most of my medical bills ...
  A: If their are too many dates to list individually, you may want to just group treatment dates by ...
Claim Procedure6/10/2009
  Q: I was injured about 10 months ago while walking during my lunch break. Most of my medical bills ...
  A: I'm glad you're feeling better. You can include all of the medical records and bills with your ...
Hit & Run Fraud6/10/2009
  Q: I was on the phone with my fiancee' while he was driving home one night and a guy pulled up on the ...
  A: This is a very unusual situation. Since you do not have comprehensive and collision on your policy, ...
insurance claim6/10/2009
  Q: I recently opened a claim for my vehicle where my insurer told me that the damage was 80% of the ...
  A: Virtually all insurance comapnies will declare a vehicle a total loss if the cost of repairs is 70% ...
No Fault Accident / Under DUI Limit6/9/2009
  Q: Richard: I made a right turn at a corner. As I proceeded, the other party pulled out of a Market ...
  A: What's done is done. The statement you gave was recorded so it will not do any good now to call and ...
Diminished value- GA6/9/2009
  Q: Two of the vehicles are newer cars 2008 and 2006 with approx. $4k damage each - We are in GA and ...
  A: You are entitled to be paid for the diminished value of your cars. You will need to hire a local ...
Passenger in Taxi/PI/Both vehicles have minimal coverage6/8/2009
  Q: My medical bills are now $20000 and climbing. Surgery next month. I have attorney. Taxi driver not ...
  A: Your attorney should be explaining all this to you. Since the other 2 insurance policies have ...
Hit & Run6/8/2009
  Q: my boyfriend recently got into an accident with my car. He was hit by a car that was reported ...
  A: Don't waste your time fileing a law suit. The person who owned the car that hit your car is not ...
No Fault Accident / Under DUI Limit6/7/2009
  Q: Richard: I made a right turn at a corner. As I proceeded, the other party pulled out of a Market ...
  A: The fact that you had a couple of drinks is not an issue. Since you submitted to the sobriety test ...
Bodily Injury Claim w/ Allstate (other party's at-fault) Claim too low???6/2/2009
  Q: On September 16, 2008 I was at a light on the highway and my 03 Honda Accord was rear ended by a ...
  A: Not being fully aware of all of your case file, it is hard for me to make specific recommendations. ...
Bodily Injury Claim w/ Allstate (other party's at-fault) Claim too low???6/2/2009
  Q: On September 16, 2008 I was at a light on the highway and my 03 Honda Accord was rear ended by a ...
  A: First, you must understand that the insurance adjuster has absolutely no interest in fairly and ...
3rd party accident claim.6/2/2009
  Q: I was rear ended on May 19, 2009 while sitting at a stop light. The police officer who filled out ...
  A: Most states require that the claim be investigated, liability determined and they either pay or deny ...
3rd party accident claim.6/1/2009
  Q: I was rear ended on May 19, 2009 while sitting at a stop light. The police officer who filled out ...
  A: It sounds like you are dealing with a rougue insurance company. Some companies will do this to force ...
Coverage for teen driver6/1/2009
  Q: We have a daughter who will soon turn 16. We're trying to figure out what would be the least ...
  A: Unfortunately there is no inexpensive way to do this. Most insurance companies will require that ...
who is at fault?5/31/2009
  Q: my partner and i were having a very heated argument, i got into my car 2 leave. he called 2 his ...
  A: There is not much to say here. You will just have to report the incident to their insurance company ...
Pain and Suffering Claim5/30/2009
  Q: A few months ago my wife and two kids were involved in a RTA due to a vehicle failing to stop. Our ...
  A: The offer on the kids does seem fair. The offer on your wife does not. You can reject their offer ...
69 mustang rear ended5/29/2009
  Q: "Hi, the other day I was rear ended while driving my 69 mustang coupe, and the car was totaled. ...
  A: My first car was a '69 Mustang convertible. So my first thought is you need to kill the person that ...
Claim5/29/2009
  Q: My car was hit by another car last week and my rear passenger door got damaged. The other driver ...
  A: Insurance companies will always write a low estimate. They assume you will never get the vehicle ...
Transition from personal lines claims to auto general liability claims5/28/2009
  Q: I have over 20 years experience handling personal lines bodily injury claims with an emphasis on ...
  A: With your described back-ground you should not have any problems. There are no significant ...
Insurance company hires outside atty5/28/2009
  Q: I was rear-ended at a stop light and injured my hand badly. My claim was first handled by an ...
  A: That does shed a new light on things. In that case you may be actually be dealing with an attorney. ...
Insurance company hires outside atty5/28/2009
  Q: I was rear-ended at a stop light and injured my hand badly. My claim was first handled by an ...
  A: First of all, unless you have files a law suit you are likely not dealing with an attorney. The ...
being sued because police report was wrong5/27/2009
  Q: Almost a year ago i was involved in an accident where i was in the turn lane to go left and both ...
  A: Under the circumstances and considering it has been over a year ago, you will likely not be able to ...
I hit someone who is uninsured in Minnesota5/26/2009
  Q: I recently hit someone in Minnesota. I know that the insurance follows the vehicle (if there was ...
  A: The fact that the other vehicle was uninsured is irrelevant. As you stated, you hit the other ...
Rental's insurance claim5/26/2009
  Q: I was involved in an accident where there was no contact between the two cars and only vehicle ...
  A: There is likely nothing you can do. People do make mistakes. Often people get new insurance cards ...
rental car unauthorized driver accident5/25/2009
  Q: I rented a car in NY state and let my daughter drive unauthorized (close to midnight, the ...
  A: You are directly responsible to the rental company since you signed the rental contract. The ...
California5/25/2009
  Q: I would appreciate your advice on following: It was stupid I know but I helped my ex Girl Friend to ...
  A: Technically it is possible. However, I do not think it would ever happn. She is also an owner of the ...
Rear bumper damage5/25/2009
  Q: i was rear ended this friday and have damage to my rear bumper. it is about 2-3 ft crack. i quickly ...
  A: Don't worry about anyone "closing the case". There is no such thing as a closed case unless you sign ...
Rear Ended a Rental5/24/2009
  Q: I rear ended a rental car 2 months ago, and just received a letter saying that I owe the rental car ...
  A: If they are charging diminished value, then the car was not totaled. When a vehicle is damaged and ...
Rental's insurance claim5/22/2009
  Q: I was involved in an accident where there was no contact between the two cars and only vehicle ...
  A: If the other driver will not cooperate and give you his insurance information then you will have to ...
California5/22/2009
  Q: I would appreciate your advice on following: It was stupid I know but I helped my ex Girl Friend to ...
  A: If they will not cooperate there is not much you can do. As I suggested before, you should at least ...
Auto Claim5/21/2009
  Q: My vehicle was involved in a wreck about a year and 1/2 ago. A friend of mine was driving. The ...
  A: This is a problem. You will need to fight this on two fronts. First, you need to send a letter to ...
UIM5/21/2009
  Q: I know I can use my UIM benefit as a pedestrian however, can I use my employer's UIM also? I was ...
  A: Since this is being considered a "work related" injury and is being covered by workers comp, you ...
Claim Settlement5/21/2009
  Q: Good Afternoon! I was involved in a car accident in August 2007 in which I was not at fault. Since ...
  A: You should not lump your claims together. These are tw seperate issues. First, your injury claim ...
a church bus hit our car5/20/2009
  Q: Sunday a church bus hit our car that was parked on our street we we're not in it. They told us to ...
  A: Don't let the insurance company bully you. It is not up to them to "not like the quote". It costs ...
hit & run accident auto claim w/ attry5/20/2009
  Q: I was run off the center lane while driving the posted speed limit on I95. The vehicle that hit me ...
  A: Despite your initial feeling that USAA was a good company, ALL insurance comapnies are snakes that ...
backing into son's parked car in my driveway5/20/2009
  Q: My son who is 23 returned to live with me while attending school. I, his mother, backed into his ...
  A: There may be partial truth in what the adjuster told you. However, this is generally only the case ...
Auto Insurance Claim Paid Out on Fraudulent Title5/19/2009
  Q: I made a loan to a vehicle owner, and I am listed as the lien holder on the title (which was ...
  A: Unfortunately, the insurance company is correct. It was your responsibility to make the person your ...
Procedure.5/19/2009
  Q: The adjuster of the liable party is requesting all records that are relevant to the accident. He ...
  A: The insurance company will require all medical records pertaining to your claims associated with the ...
Motorcycle Passenger Liability Coverage5/19/2009
  Q: While driving my motorcycle with my wife, a tire rim came toward us in the other lane (where is came ...
  A: Unfortunately, they are correct. You were not at fault. The liability is with the person who lost ...
Auto Insurance - Non Accident Auto Repair5/18/2009
  Q: I'm curious, My car gives me alot of problems. There is couple of things I have to do to my car to ...
  A: Auto insurance does not cover mechanical breakdown. Depending on the age and mileage on your vehicle ...
Auto accident while working5/16/2009
  Q: Today I had an auto accident. I was going to the bank for my work. It is part of my regular duties. ...
  A: No. Your employers insurance does not cover your car. It would be your own insurance that would ...
value of personal injury claim5/15/2009
  Q: i was the driver in an auto accident. the other driver was cited for "failure to yield right of way" ...
  A: As best I can tell, the case you cite is related to insurance company solvency in the state of ...
Need Insurance Help!5/15/2009
  Q: I was driving in traffic on the highway when it came to a stop. It wasn't a sudden stop, it was a ...
  A: There are a few things you can try: 1) Send the body shop estimate to the insurance company telling ...
accident while unisured5/15/2009
  Q: theres two lanes on the onramp to the freeway, one is carppol one is not. its 1000 pm and a suv ...
  A: You will have to contact her insurance comapny and file a claim. Be prepared for the fact that she ...
How long to wait?5/14/2009
  Q: I was in the parking lot of store, where a backed up and hit somebody. There is no damage to my ...
  A: The police report should show the other driver name and address. You should send him a brief letter ...
Auto accident personal injury question5/14/2009
  Q: In August I was rear ended as I sat at a stop sign. Twice. The driver hit me, knocked me forward, ...
  A: Insurance companies will always try to minimize the claim by making these type of claims against ...
possible fraud5/13/2009
  Q: Involved in an accident other party at fault. Nationwide informed us that our vehicle had been ...
  A: Generally, for a vehicle to be declared a total loss, the cost of repairs would exceed 70% of the ...
possible fraud5/13/2009
  Q: Involved in an accident other party at fault. Nationwide informed us that our vehicle had been ...
  A: If, as you said, after the vehicle was repaired it was inspected by the state, that would mean that ...
Improper Cancellation/amendment5/12/2009
  Q: A married couple is going through a separation. They agree to share bills and keep policies in place ...
  A: In most states, a husband and wife are considered to be a single entity. This means that either ...
What kinda law is this?5/12/2009
  Q: Because I did not have collision on my insurance, I am responsible for all the headaches. According ...
  A: It is possible that this is true. Some states have very low liability insurance limits and those ...
liability?5/11/2009
  Q: Richard, I was in a parking lot, approaching a left hand turn. I saw a vehicle coming (very fast) ...
  A: In 22 years in the insurance industry I have never heard the term "part forms". What he likely meant ...
Local Market Definition5/11/2009
  Q: When ACV determinations are made for personal auto claims, is there a definition set by law such as ...
  A: I do noy know what the standard is in Florida. You can contact your state insurance commissioners ...
rental loss of use5/10/2009
  Q: My credit card company will not pay for "loss of use" in a rental car claim unless they receive the ...
  A: Insurance companies will generally deny loss of use claims by rental car companies unless the log is ...
Local Market Definition5/10/2009
  Q: When ACV determinations are made for personal auto claims, is there a definition set by law such as ...
  A: Each state has its own definition of "local market". In some states it is within 50 miles of the ...
Auto Med Pay - Calif. resident5/9/2009
  Q: In auto accident and other driver responsible and has liab. insurance. My hospital e.r. bill will be ...
  A: If a late bill comes in your carrier will still have to pay it. As far as subrogation goes, ...
RENTAL CAR CLAIM5/9/2009
  Q: a year ago I was on vacation with my girlfriend in Las Vegas. We rented a car to drive to grand ...
  A: I really do not think so. However the only way to know for sure is to ask. You should go ahead and ...
Motorcycle insurance claim timeline5/8/2009
  Q: So I took my motorcycle to a local shop to get some work done. Two days later they call me to tell ...
  A: Generally, claim should be paid within 30 days from the time it was reported. You need to call the ...
Hit by driver. USAA investigating coverage. Question on deductible5/7/2009
  Q: I was hit on saturday by a guy insured by USAA. He hit me in the back and our stories match up so ...
  A: Taye, You are entitled to be paid for a rental car from the date of the accident until the repairs ...
Insurance will not pay on5/7/2009
  Q: My husband was in a motorcycle accident on 5/3. His was the only vehicle involved, he hit a rock or ...
  A: If as you say, all of the dealers are stating that the parts in question are not aftermarket, but in ...
Insurance will not pay on "aftermarket" accessories which are actually stock parts5/6/2009
  Q: My husband was in a motorcycle accident on 5/3. His was the only vehicle involved, he hit a rock or ...
  A: Unfortunately, full coverage is not always full coverage. Insurance companies determine the rate for ...
California "Co-Buyer" Insurance Liability5/6/2009
  Q: I would appreciate your advice on following: It was stupid I know but I helped my ex Girl Friend to ...
  A: Your renters insurance will not provide any protection related to your car. As the owner of the ...
Tow Damage To 2004 VW5/5/2009
  Q: My auto/tiptronic transmission VW Beetle was towed off the street several miles to the tow yard. ...
  A: You need to find a local expert mechanic that can determine what is wrong with the vehicle, write an ...
PIP coverage5/5/2009
  Q: our 19 year old son was in a motorcycle accident this past week. A car pulled out in front of him ...
  A: I am not specifically familiar with Utah insurance law. However, in states that I am familiar that ...
Auto Insurance Industry Data5/4/2009
  Q: I'm looking to obtain information that reveals the driving behaviors that are of most concern to ...
  A: There are several organizations that collect such data. At the moment the only one that I can think ...
State Farm Denied my claim5/4/2009
  Q: I got rear-ended a couple weeks ago, on my way to the oral surgeon. It was a very small bump, but it ...
  A: Unfortunately the insurance company gets to decide if their client is at fault or not based on their ...
The other party has the same Insurance as mine5/3/2009
  Q: During a hail storm, I got hit by a driver who wasn't paying attention and proceeded to change lanes ...
  A: Unfortunately, there is not much you can do. In your insurance policy it states that they will ...
Double Dipping in FL5/2/2009
  Q: Our insured driver was rear-ended. He was in the course and scope of his employment and filed a ...
  A: JoAnne, Unfortunately, I am not specifically familliar with w/c vs PIP coverage in FL. This is one ...
Car repair5/1/2009
  Q: my car was hit by a tree. The insurance company decided to fix the car. The first adjusters estimate ...
  A: If it was the claims adjuster that sent you to that body shop then they as well as the body shop are ...
third party insurance denies claim4/30/2009
  Q: I had auto accident two months ago. Police gave citation to other driver for following too ...
  A: This is a tough situation. About the only thing you can do is to file a law suit. If you can not ...
Ins. Claim 1 year after accident4/29/2009
  Q: about a year ago 5/2008 I was involved in a fender bender with another driver. I was parallel parked ...
  A: Not to worry. You should simply report the claim to your friends insurance company (at the time of ...
auto insurance liability4/29/2009
  Q: If the owner of a car is knowingly allowing an uninsured driver to drive their car, with the ...
  A: I'm affraid I do not understand your question, but I will do my best. Auto insurance follows the ...
Valet caused accident with my car4/28/2009
  Q: Last Thursday I drove over an hour on 3 different highways to pick up my mom at the airport. Once I ...
  A: I'm sorry you're having such an ordeal. The problem is going to be in proving that it was the kid ...
insurance claim4/28/2009
  Q: what is the process of a claim when it goes into the special investigations unit and how long does ...
  A: If this is a theft, fire or vandalism claim, it is given to the special investigations unit. Their ...
Glass Repair4/26/2009
  Q: last night my driver side window along with other neighbors was broken, nothing stolen. I would ...
  A: You need to call Ameriprise and inform them of the inferior work that was done at the place that ...
totaling a motorcycle??4/26/2009
  Q: My husband was recently in an accident while on his motorcycle. The accident was 100% the other ...
  A: Unfortunately, the decision to repair or total the bike is completely up to the insurance company. ...
Broken arm exiting own vehicle...4/25/2009
  Q: I have GEICO liability only coverage (California). I got out of my car rather quickly and stepped ...
  A: It does not appear that California has Personal Injury Protection (PIP) coverage available. It is ...
Rear-Ended4/24/2009
  Q: Shortly after an intersection with a green light, I was rear ended in the emergency pull off lane. ...
  A: Unfortunately, unless you have independent witnessess it is your word against the other drivers ...
Auto Loss of Use due to Bad Faith Offer4/24/2009
  Q: Our mini-van was totaled by an insured driver who ran a red light. He got the ticket and went to ...
  A: First let me say CONGRATULATIONS!!! It's great to hear when a consumer stands up for themselves and ...
Fighting over liability in car accident4/24/2009
  Q: I was in a car accident in which I was traveling west. I approached a large intersection with ...
  A: The police report is a tool but is not given 100% weight by a claims adjuster. Unless the police ...
Involved in a 3 car collision (I was the last car)4/23/2009
  Q: I was the last car in a 3 car chain collision. The events that occurred are as follows; I was ...
  A: You will be considered to be 100% at fault for the damage to the rear of the car you hit. Anytime ...
hail damage car insurance claim4/22/2009
  Q: My car has been deemed a total by my insur. I have Gap Insur also. I owe 11,200. to finance Co. for ...
  A: Unfortunately, insurance companies are not the big warm and fuzzie companies that their tv ...
girlfriends insurance company sueing me.4/22/2009
  Q: I was driving my girlfriends car June,08 when I was involved in an accident. I was charged with ...
  A: You should call the attorney and ask him why they are suing you considering you had permission to ...
Hit friend's car in own driveway when backing up4/22/2009
  Q: When my wife was pulling her car from Garage, she hit our friend's car that was parked in our ...
  A: You would simply call your insurance company to report the incident. This will be handled as a ...
Premium increase for property damage claim4/21/2009
  Q: I backed into a car at a very slow speed and scratched their car. We did not initially report the ...
  A: Each insurance company is different so I can not tell you what will happen in your case. You should ...
hail damage car insurance claim4/21/2009
  Q: My car has been deemed a total by my insur. I have Gap Insur also. I owe 11,200. to finance Co. for ...
  A: Once an insurance company determines a vehicle to be a total loss, there is not much you can do. ...
Debt contract insurance4/21/2009
  Q: On 2007 I bought a motorcycle in the State of Florida, Polk County. All payments were withdraw from ...
  A: First of all, you need to call them back and ask them to send you a copy of the full policy which ...
help4/20/2009
  Q: My car was parked outside of my house and go hit, I do not have insurance. The person who hit it ...
  A: If you know who it is that hit your car and you have their insurance information, then just call ...
repossession and no insurance4/19/2009
  Q: My car was repossessed and I did not have insurance. I do now and have the money to pay for the ...
  A: Unfortunately, I am not familiar with each states MVA regulations. You should call the loan company ...
car reck4/18/2009
  Q: hi i got into a car wreck 5 days ago i pulled out of a parking lot in the road was clear in a car ...
  A: The wreck will be considered to be your fault. Your insurance company will pay for the damage. This ...
crosswalk mistake4/18/2009
  Q: I hit a woman in a crosswalk i have been told even though i had the green i am in the wrong.I ...
  A: There is not much for you to do at this point. You need to be sure you report this to your insurance ...
Omni Insurance Claim Help4/17/2009
  Q: I need your help! I was rear-ended on April 1, 2009. We were nearly to a complete stop when we were ...
  A: You must understand that the insurance adjuster does not care about you or your claim. Only ...
Car Insurance question...4/16/2009
  Q: I live in the state of Connecticut. I was wondering if you would know the answer to this what may ...
  A: It is not a law, but insurance companies are allowed to develope their own underwriting guidelines. ...
Insurance coverage for damage to company vehicle4/16/2009
  Q: An employee backing their personal vehicle hit their employer's vehicle that was parked in the ...
  A: To the best of my knowledge, the "regular use" exclusion would not apply in this case. The company ...
auto insurance4/16/2009
  Q: I drive a friend's car in MA occasionally and dented a car today. Will she be liable? I'm insured ...
  A: Auto insurance follows the vehicle and not the driver. So it would be your friends insurance that ...
adjuster dragging his feet4/15/2009
  Q: i was struck by a drunk driver in january 2008. the impact totaled my vehicle and caused injuries ...
  A: You have to understand that you are dealing with someone who is trained to delay, slow down, ignore ...
3rd party benefit to husband and son I was driver considered at fault4/13/2009
  Q: We were in an accident towing our trailer. Thank God there were only bumps and bruises. No other ...
  A: You do not need a lawyer. The claim for your husband and child would be paid from the bodily injury ...
Motorcycle accident,4/13/2009
  Q: i have a torn labrum, bone contusion, and bursitis in my shoulder, i am going to see a orthopedic ...
  A: You will be responsible for all of your medical bills as they are incured. The at-fault drivers ...
Insurance Claim4/13/2009
  Q: My insurance was cancelled a few days before I got in an accident. I was hit by a car and it made ...
  A: If you have the name of the insurance company then you just call them to report a claim. If you do ...
What is the procedure ?4/11/2009
  Q: It was rainy day. My car took skid on narrow lane where speed limit was 25, i was driving with 15-20 ...
  A: You will be responsible to pay the difference. You can set up monthly payment arrangements with the ...
Rear end collision from drag racers4/10/2009
  Q: my wife was involved in a rear end collision last week that involved her parents and our 1 year old ...
  A: The insurance company is required to provide you with comparable transportation. However, most ...
Sue insurance company?4/10/2009
  Q: About a month ago I was following a car down my road. He made a right onto a side street and came ...
  A: This is unfortunate but does happen often. You should send a letter to the Allstate Adjuster telling ...
MVI claim settlement4/9/2009
  Q: On December 26, 2008 my mother and I were hit head-on by a drunk driver. I was the passenger and ...
  A: The claim adjusters job is to delay, deny, postpone, lose things, ask for more things, etc. In ...
Hail damage-diminished value?4/9/2009
  Q: I have a new 2008 MErC C-300 it was damaged quite bad in the Hail storm. Because of my comprehensive ...
  A: Unfortunately no. In Texas you can not be paid diminished value under your own policy except for an ...
Insurance4/9/2009
  Q: My brother recently had a MINOR accident claim on his insurance (slid on icy roads into a Mercedes). ...
  A: Yes he needs to report the claim. The insurance company will report the claim to an inter-company ...
Potential lawsuit from other party's insurance company4/8/2009
  Q: hit me while I was stopped on a median waiting to proceed. I ended up being the one who got the ...
  A: You should not make any payment arrangements without the approval of your insurance company. You ...
Got sandwiched in multiple rear-end collision involving 3 cars4/8/2009
  Q: I was rear ended from behind and my car went forward and hit the car in front of me. I filed a ...
  A: You are correct. The car that hit you is responsible for all of the damage. Especially since the car ...
Potential lawsuit from other party's insurance company4/7/2009
  Q: hit me while I was stopped on a median waiting to proceed. I ended up being the one who got the ...
  A: If you have been determined to be at fault for the accident, you will be responsible for paying the ...
Secondary Insurance - Ohio4/6/2009
  Q: Two hours into our family vacation a deer strikes the corner of my 2009 car while my wife is driving ...
  A: Auto insurance follows the vehicle and not the driver. Your wife's policy does not cover her while ...
Risks of unathorized drivers driving rental car?4/6/2009
  Q: I'm wondering what the general risks are of having unauthorized drivers driving my rental car ...
  A: When renting a car, the ONLY people that are covered by insurance are those that are specifically ...
Car accident and Insurance4/4/2009
  Q: I have a car accident recently and got moderate damage to the left door and left fender and left ...
  A: Now you know from now on to never take your car to a body shop referred by an insurance company even ...
Auto accident info4/4/2009
  Q: he was at fault and my car was totaled. my first question is my car is only valued at 2000 and thats ...
  A: If you feel that the offer of $2000.00 is fair for your car, then you should accept the offer. ...
Son 's parked car hit4/3/2009
  Q: My son was parallel parked in a U shaped parking area. His friend was getting ready to get out of ...
  A: A car is considered to be a total loss if the cost to repair it is at or above 70% of the value of ...
Auto Claim-can I collect on parent's policy4/3/2009
  Q: I was rear-ended last May and am still in treatment. I'm not working with a lawyer, even though I ...
  A: You have your phrases mixed up. First, no you can not make a claim to the kids parents homeowners ...
Civil Court- Negligent Operation of Vehicle4/3/2009
  Q: First off thank you for your response in this matter as i am totally lost... On feb 23rd, 2008 as ...
  A: First of all you need to understand that I am not an attorney, but I will do my best. The taxi ...
Value of total loss4/2/2009
  Q: I am considering my collision coverage options and need to know what the insurance company will pay ...
  A: Each state has different requirements on how to determine the value of a vehicle at the time of a ...
car loan, financing, and insurance.4/2/2009
  Q: i am a 19 year old student who also works fulltime. i am looking to buy a new car. i have minimal ...
  A: First let me say that you should not have your father co-sign the loan. When your father co-signs ...
Claim proceeeds and Bankruptcy4/1/2009
  Q: Who Gets the Money? If a policyholder was paid on a hail damage claim on a leased vehicle, with a ...
  A: Based on the scenario you laid out, the check should be turned over to the leasing company. The ...
Whos at fault?4/1/2009
  Q: I was driving my dad's pick up truck in my school parking lot ready to go home when this mitsubishi ...
  A: Without have a more detailed understanding of the parking lot it is not possible for me to determine ...
RENTAL CAR CLAIM4/1/2009
  Q: a year ago I was on vacation with my girlfriend in Las Vegas. We rented a car to drive to grand ...
  A: It is true that neither the rental company nor American express will cover this claim. Anyone who ...
Rear-Ended at Drive Thru Window3/31/2009
  Q: I was just barely rear-ended at a drive thru window about an hour ago. As I was being handed my ...
  A: Although we are talking about an Escalade, we must remember that it is a car and at least no one was ...
cars reversing3/31/2009
  Q: Recently a friend of mine has hit my car, and she is saying its my fault aswel as hers. my story is ...
  A: These type of accidents are very difficult to determine who is at fault. Each of you will have a ...
School parking lot incident, pre-existing damage3/31/2009
  Q: My daughter who just turned 16 in January of 2009 was pulling into her parking space at school, and ...
  A: Based on the picture, it will be difficult for anyone to say that there is pre-existing damage ...
auto claim3/30/2009
  Q: it was a hit and run. I wasn't at fault. My question was that i have 2 policies and wondered if both ...
  A: I'm not sure I understand your question but I'll do my best. The insurance company that will pay ...
Car Collision3/30/2009
  Q: The incident that happend was with a former friend who's car was being driven. He was intoxicated ...
  A: You should immediately seek the advice of an attorney. It sounds like your injuries are serious and ...
Rental reimbursement3/30/2009
  Q: I am a full time real estate broker, I show sometimes 30+ homes/week, and my vehicle was involved in ...
  A: You are absolutely correct. You should write a letter to the progressive adjuster and cc a copy to ...
fender bender liability3/28/2009
  Q: I was in a minor fender bender in a parking deck. I was starting to pull into an open spot in the ...
  A: Parking lot accidents are some of the most difficult to determine liability. In most cases you would ...
Medical Bills3/27/2009
  Q: Does the cost of medication and medical supplies (ie.knee brace) count towards medical bills? I ...
  A: Yes. Any and all expenses related to the accident are part of your claim. This includes medical ...
gas station3/27/2009
  Q: I was involved in a minor accident that occured in a gas station parking lot. The poor design of the ...
  A: Parking lot accidents in general are some of the most difficult to determine liability. In this case ...
Car accident claim3/26/2009
  Q: I was in a car accident on December 2, 2008 My car was damage and insurance company paid $1,135.00 ...
  A: When you are dealing with an at-fault persons insurance company they do not pay medical bills as ...
Waiving the Deductable3/26/2009
  Q: A single vehicle traveling slowly on a snow covered road sliding off the road hitting a utility ...
  A: Unfortunately, no. When you purchase an auto policy, you determine the deductible. The deductible is ...
Filing a third-party claim for medical coverages.3/26/2009
  Q: I was in a collision last Friday. The other driver was driving in the opposite lane and they ...
  A: You should call back the at-fault persons insurance company. They should be able to look up the ...
Questions regaurding claim3/25/2009
  Q: Was driving a rental car furnished by my insurance co. due to the theft of my vehicle ,while driving ...
  A: Only your insurance policy from the stolen vehicle is the one that will be responsible to pay. You ...
Recorded Statement?3/25/2009
  Q: Do I have to give an insurance company a recorded statement by law? Can I just give them a written ...
  A: This would depend on if you are dealing with your own insurance company or another persons insurance ...
pain & suffering being declined3/24/2009
  Q: I had a auto policy for over 8 years and recently due to financial difficulties, that policy lapsed. ...
  A: It is not related at all. The claims adjuster who told you that is either an idiot or is just ...
erie auto claim3/24/2009
  Q: I was rearended on Jan 22 and they have had all of the drs notes and forms for almost 3 weeks. how ...
  A: You should call the company and ask to speak to a supervisor or claims manager. Ask them when you ...
minor fender bender3/24/2009
  Q: I accidentally backed up into a worktruck parked in my driveway back in Sept.2008.I promptly got out ...
  A: You should ask him to bring the truck back to your house for you to see the damage and the repair ...
insurance settlement3/23/2009
  Q: I was in a car accident in mid August, with the other person being 100% at fault. I have ...
  A: Lost wages are for just that, provable lost wages. If you incurred additional expenses, such as, you ...
Forgot to mention ticket when I got new insurance3/22/2009
  Q: I got new insurance last August through Liberty Mutual. It is an annual policy. I recently reviewed ...
  A: You should not worry about this. The insurance company pulled your driving record and issued the ...
insure a car3/20/2009
  Q: We have a boxing team and a gym. We also have a van that we would like to purchase for trips to ...
  A: If you are a charity, then your charity should have a name and be filed as a charity such as a ...
Auto Settlment3/20/2009
  Q: I was involved in an auto accident in Sept of 2007 due to the other driver running a red light. In ...
  A: Based on what you told me, it sounds like you have a fairly large claim. Since you are trying to ...
Should we file a claim and report accident?3/20/2009
  Q: My teenage daughter hashad her license for less than 10 weeks. While backing out of a parking space ...
  A: As you already know, insuring a teenager is very expensive. A teenager with an at-fault accident can ...
Total loss and Diminished value3/18/2009
  Q: I was in an accident last week in FL. The car in front of me stopped suddenly in a merge. I put on ...
  A: Most insurance companies will declare a car, light truck, or SUV to be a total loss when the ...
uninsured motorist property damage liability3/18/2009
  Q: I have a question about uninsured motorist property damage liability limit. I am thinking to switch ...
  A: If you are talking about Uninsured Motorist coverage which would be coverage for your vehicle if you ...
bad service3/18/2009
  Q: car valued at 21k for a lil over 15k the first estimate was 10k which wasnt 70% i cant blame them ...
  A: Most insurance companies will declare a car, light truck, or SUV to be a total loss when the ...
Insurance Judgement3/17/2009
  Q: My fiance was in an accident in Oct 2007. His brakes locked up and he rear-ended a car that in turn ...
  A: First of all there is no way to get arround that fact that he is 100% at fault for the accident. He ...
What's my liability if I have insurance on a car not owned or driven by me?3/17/2009
  Q: My friend has separated from her husband who can not get liability insurance so the insurance is in ...
  A: In most cases she would not be liable if he was at fault for an accident. However, I would question ...
Insurance Company gave police the wrong answer3/17/2009
  Q: I have a hispanic friend who was pulled over by the police for a minor infraction (headlight out). ...
  A: Your friend needs to demand that her insurance company provide a notorized letter stating that when ...
permissive use3/16/2009
  Q: My daughter(25) rented a car in Florida and friend (24) drive it. They got hit and it was damaged ...
  A: When you rent a car, only the authorized drivers whos names apear on the rental contract can drive ...
Auto claim3/16/2009
  Q: We're trying to decide whether or not to submit a claim for damage I did to the family van done ...
  A: Great question! Often insurer will increase your premiums just for asking the question. The best ...
Liablity determined by Insurance3/15/2009
  Q: Incident in the parking lot where both vehicles are pulling out of space into the main drive area, ...
  A: Unfortunately, parking lot accidents are some of the most difficult to determine liability. In most ...
Asset protection3/15/2009
  Q: I was involved in an accident last year with a bicyclist in southern California. My insurance ...
  A: It is possible that since your mom is the owner of the car and the insurance is in her name, that ...
Settlement Offer3/14/2009
  Q: In August, 2007, I was rear ended by an uninsured driver and pushed into the car in front of me. ...
  A: Based on your description I would say that your claim should be worth closer to $100,000.00, ...
first-time accident, worried about cost of repairs3/13/2009
  Q: I apologize if this is a naive question, but I've just had my first car accident with significant ...
  A: First of all, you can not purchase collison insurance and have this covered. That would be insurance ...
auto insurance3/13/2009
  Q: I cosigned on a vehicle for my son. I am filing to have my name removed from the vehicle tomorrow. ...
  A: You should be aware that when you co-sign for a loan, it is the same as if you bought it your self. ...
Recovered stolen car's diminished value3/12/2009
  Q: My car was recently stolen and recovered a week later. There were scratches on the bumper and the ...
  A: Although in theory their may be a small diminiahed value, it will be difficult to prove. Diminished ...
High Water Damage3/12/2009
  Q: Here is my dilemma. I was driving to work yesterday morning, where we have had a lot of rain, and ...
  A: There should not be any issue with coverage. The car will be totaled if the cost of repairs exceeds ...
10% at fault with Liability only policy3/11/2009
  Q: First, I would like to thank you for all of the wonderful advice you have given. It has been helpful ...
  A: Insurance companies often will try to say you're a small percentage at fault just to save a few ...
Claim filed but no further contact with the insurer3/11/2009
  Q: My car was scratched by the bend tree branches due to the snow. I filed a comprehensive claim and ...
  A: You should get a repair estimate and if the cost is below your deductible, you should call your ...
Police chase ends my position as manager3/10/2009
  Q: I'll try to keep a long story short! Dec 13th 2008, my husband and I headed out for dinner unaware ...
  A: When you say "will they pay", I'm not sure who they is. It is likely that the insurance company for ...
Accident and if damages can be collected.3/10/2009
  Q: I was involved in an accident with my parent's vehicle where I hit a man that ran a stop sign. The ...
  A: I'm not sure what you mean by limited. Your insurance company would pay in full to repair your ...
Permissive user3/9/2009
  Q: Can a minor living in the home give permission to another minor friend to drive their parents car ...
  A: Yes one brain damaged teenager can give permission to another brain damaged teenager and both will ...
Diminished Value3/9/2009
  Q: My husband was rear ended while waiting at a red light. This occurred in Minneapolis on 8/13/08. ...
  A: Since your husband was not at fault, he is eligable to receive compensation for the diminished value ...
hit and run3/8/2009
  Q: i left my car at a friends house, we went out for a couple of hours, came back and noticed my car ...
  A: There are only 2 things you can do. 1, if you have collision coverage, report the incident to your ...
auto gap denies claim3/8/2009
  Q: My daughter took my car without permission and totaled it, she was given a careless operation ticket ...
  A: You have to fight it. You will need to send them a letter stating that you do not agree with their ...
who's at fault3/8/2009
  Q: aight here's the situation. There's 2 cars in front of me. there's 1 turning lane beside me to the ...
  A: If you have 6 witnesses who are on your side, then you should make a claim on your own insurance ...
How can I get my car repaired3/7/2009
  Q: Last Friday, I drove on a main street northbound, passing through an intersection with another ...
  A: If the insurance company said your car is totaled then it will not be repaired. Once they make ...
Auto Comprehensive Payment/Claim3/7/2009
  Q: !!!!!! I live in Maine and a tree limb fell on my 2003 Navigator. Within two days the insurance CO ...
  A: Your insurance company is required to protect the interests of your lienholder. Unfortunately there ...
Diminshed Value Claim3/7/2009
  Q: I Bought a Honda pilot 09 on 31st of Jan and it got hit in an accident on Feb 20th while i was ...
  A: Each party that damaged your vehicle is responsible for the diminished value that they caused. So ...
Claim Denial3/6/2009
  Q: While driving my mother's car, I was the victim of a rear-end collision about 3 weeks ago. I made a ...
  A: It is true that in Maryland you can not collect for damages if you are 1% at fault. They are trying ...
insurance claims contacting my minor step-son after car accident3/6/2009
  Q: I live in Virginia, and my 15 year old step-son was involved in a car accident two weeks ago when ...
  A: No it is not legal for them to contact your son. You should send the claims adjuster a letter by ...
Possibly being sued outside of policy limits - auto accident3/5/2009
  Q: Was involved in a car accident several years ago. I rear ended someone at a stop light - probably ...
  A: Unfortunately, even if she gets enough from her uninsured motorist coverage, her insurance company ...
auto damage claim3/5/2009
  Q: My 1987 honda was rearended by a Golden Gate Bridge District bus(California). No question - their ...
  A: A 20 year old Honda has very little value. It might be worth about $1000.00 to $1200.00. If the cost ...
Storage Charges3/5/2009
  Q: I was recently involved in a car accident and I contacted the other person's insurance to file a ...
  A: It is true that you are required to mitigate your losses. This means that you are required to move ...
Close auto claim3/4/2009
  Q: I was injured in an auto accident last May. I suffered a back injury that required 4 months rehab. ...
  A: You will need to assemble a demand package. This is where you write a demand letter outlining when ...
I dont want to total my vehicle3/4/2009
  Q: I have a 2005 Chevy Uplander with around 65,000 miles on it. In a recent ice storm, the van ...
  A: First, you need to argue the value of the vehicle. Go to www.autotrader.com to search for vehicles ...
Liability Insurance3/3/2009
  Q: I was involved in an accident with two other vehicles. It was not my fault and one of the other ...
  A: No matter what the limit of insurance is that the other company has, they will have to pay it out. ...
How soon do I need to file a claim?3/3/2009
  Q: I was parked head-in in a parking lot. As I was about to pull out, a car drove past in front toward ...
  A: If you only have libility, that means that you have no collision coverage, so your insurance company ...
Being Sued by Injured Party3/3/2009
  Q: My husband got into an accident in May 2008. He t-boned the oncoming car (his fault)and he was ...
  A: Your insurance company only settled with one of the four passengers, so yes they can still pursue ...
Parked Vehicle damage3/2/2009
  Q: My car was parked and a neighbor missed judged backing up and really damaged my drivers side door ...
  A: First, you need to go to a body shop and get an estimate for the repairs. Ask the shop how many days ...
Deer Accident3/2/2009
  Q: I recently had a deer run into the side of my car. The damage was just under $500.00. I have $500.00 ...
  A: Unfortunately, your question is too state specific. I am not aware of any such law. You would need ...
Dispute with insurance company3/2/2009
  Q: My daughter was involved in accident on her motorcycle. She was driving on a two lane road but there ...
  A: This is a tough situation. Since your daughter did not have insurance, the only thing she can do is ...
How do I start my own auto damage appraisal business?3/1/2009
  Q: How do I get started, I am and Indepentend apprsiser now.
  A: It can be very difficult to get started on your own as an independent appraiser. It takes great ...
Wondering2/28/2009
  Q: I was involved in a car accident in January 2007, I was not at fault. Right before the 2 yrs statue ...
  A: I'm sorry for your difficulty. The insurance company will likely continue to fight. They will take ...
Death of Policy Holder2/28/2009
  Q: My mother died and left a newer model car. Since her death my family has been using it as a spare ...
  A: You are required to notify the insurance company of the death of the policy holder within 30 days, ...
Does hitting someone in the rear always mean you are at fault?2/27/2009
  Q: I was in an accident with a car that hydroplaned and hit the car in front of them. The hydroplaning ...
  A: Unfortunately, in most cases the law required that you always be able to control your vehicle no ...
Insurance company not wanting to accept police report where i am at 0% fault2/27/2009
  Q: Hixenbaugh, I was involved in an accident with mon February 2nd and am having some issues with the ...
  A: This is a tactic used by many insurance companies to try to reduce what they will have to pay. ...
my car totalled, insurance company stalling!2/27/2009
  Q: on wed. feb 18, 2009, i was rear ended by a girl in a rental car she wasnt supposed to be driving. ...
  A: If you have collision coverage on your own insurance policy, you should make the claim with your ...
Accident Liability2/26/2009
  Q: I was in volved in an accident recently when I was driving inside of a retail parking lot. The other ...
  A: Parking lot accidents are some of the most difficult to determine liability. Since it is not a ...
dui2/26/2009
  Q: a minimal liability policy was issued to an individual with 2 previous dui's. a 3rd dui has now ...
  A: No. it was the drivers negligence that caused the accident that resulted in the persons death, not ...
deployed airbag2/26/2009
  Q: I was recently driving my '05 BMW 330ci and hit a large pothole. Upon impact the drivers, side ...
  A: Unfortunately no. This type of damage is only covered by collision. The only possibility would be ...
Two car accidents within 48h of each other, and now a messy situation!2/25/2009
  Q: I have a bit of tricky situation and am hoping you can help me out. My boyfriend backed into me the ...
  A: First of all, you are not required to report every little incident. So don't feel bad about that. ...
Salvage Title2/25/2009
  Q: I was in an accident in October 2008 my car was totaled by my insurance company and I was paid for ...
  A: There is nothing you can do to remove the salvage title. Once an insurance company declares a ...
auto insurance and joint custody2/25/2009
  Q: Ex and I have joint custody. Dad put 16 y.o. on his policy. (Teen does NOT have his own car.) I ...
  A: Auto insurance follows the vehicle and not the driver. If your sons time is shared equally, in order ...
auto accident medical liability2/24/2009
  Q: My husband was rear ended a month and a half ago. He told them he had pain in his elbow at the time ...
  A: Yes they are responsible. There is no such thing as a closed out file. That is just what they say to ...
hit and run2/24/2009
  Q: my truck was hit by a rental car. The rental car's insurance co says the are not covering the damage ...
  A: Based on your explanation, it sounds like you don't know who was driving the rental car. Was this a ...
Counter Offer2/24/2009
  Q: Hixenbaugh, On 13 Jan 08, I was traveling with my 5 children, 9, 8, 7, 4 and 3. While stopped at a ...
  A: The impact to your vehicle was very minimal. Your back issues were pre-existing. Even though the ...
cashing out insurance claim2/23/2009
  Q: My car was recently damaged by hail. I've filed a claim and received a written estimate of the ...
  A: If you own the vehicle outright, then you can receive the check in just your name. If you have a ...
about insurance2/23/2009
  Q: I was involved in a minor wreck. The person that hit me was giving a ticket and it was her fault. We ...
  A: Yes. You should ask for a payment for loss of use for the days you had no car. Usually a loss of use ...
Im being sued2/23/2009
  Q: After I got a new truck about a month later I got insurance for it but only i was on the policy and ...
  A: Yes they can do this. Your partner will be considered to be 100% at fault. Anytime you hit someone ...
auto accidnet2/22/2009
  Q: This is the scenario: Mother is driving vehicle and rolls the vehicle. Child is injured. The child ...
  A: I'm not sure what you mean by "file a complaint". Against who... for what? If you meant to say file ...
10 years after settlement now on disability2/22/2009
  Q: One of my relatives was in a horrible accident 10 years ago. The lady plowed into this person rear ...
  A: First of all I am not an attorney. In most cases when an insurance claim is settled, the person ...
nonrenewal2/21/2009
  Q: and father had 2 accident in 2008 (car was totaled 2nd time but it was old car 1996 chevy lumina ...
  A: Unfortunately, there is nothing you can do. Insurance companies have underwriting guidelines that ...
auto claim2/21/2009
  Q: my daughter while away @ college rolled her 2001 Jeep. They did not total it. It took almost 3 mos ...
  A: If the transmission is related to the accident, then yes, the insurance company will pay for it as ...
Commercial Vehical Insurance2/20/2009
  Q: My question is... do commercial vehicals (dump truck) have minimum insurance coverage that they have ...
  A: Unfortunately, your question is state specific and would depend on your states individual ...
Waiting on a settlement check2/19/2009
  Q: i reside in Oklahoma moved in recently from NJ. Usaa member hit my car, and totaled it. the ...
  A: In total loss situations the insurance company generally owes a rental car until you receive the ...
Loss of use2/19/2009
  Q: How do you calculate Loss of use of a 1999 Chevy Tahoe LE in value to present in court? ANSWER: Hi ...
  A: This is a very unusual situation. At the very worst it should not take more than 2 weeks to switch ...
Loss of use2/18/2009
  Q: How do you calculate Loss of use of a 1999 Chevy Tahoe LE in value to present in court?
  A: Loss of use is generally what is owed when you did not receive a rental car. If you received a ...
Insurance claim that has been pending for 2months2/18/2009
  Q: I live in Chicago, and on 12/26/2008 i was on my way to work, that day the roads were very slick, so ...
  A: This is a tough situation. Even in major collisions it is not usual that there would be damage to ...
repair issue2/17/2009
  Q: My daughter was rear-ended Dec 1st, 2008. We finally got it into the shop Feb 4th 2009. I had ...
  A: A muffler is a part that does wear out over time. Considering the age of the vehicle, you were ...
What to do when an insurance company will not fix post repair problems.2/17/2009
  Q: My insurance company has attempted to fix my truck three time with two different shops. This is a ...
  A: Unfortunately this kind of thing happens all the time. Since you are dealing with your own insurance ...
At Fault Dispute2/17/2009
  Q: A person I know was T-boned in a traffic light controlled intersection. Both drivers claim they had ...
  A: In order to win in court, your friend will have to be able to prove he was not at fault. Based on ...
Insurance claim DUI2/16/2009
  Q: I recently crash my car ito a tree i felt asleep but the police filed me as a DUI, I live in florida ...
  A: If you were not DUI then you should fight the ticket. A DUI on your driving record will make your ...
Auto Accident Question2/16/2009
  Q: I had 2 auto accidents two years ago and am now in the demand letter process- I'm seeking help in ...
  A: To answer your question properly would require an indepth analysis of your complete situation which ...
Claims over a year old2/16/2009
  Q: My car needs some body work from damages that occurred over a year ago. The guy at the body shop ...
  A: You would have to file 3 seperate claims. This means that you would be responsible for 3 seperate ...
auto accident2/14/2009
  Q: My son was in an accident last August. His car was hit from behind. This caused his car to flip over ...
  A: It is not too late to try to show your info to the insurance company. However, it may not cause them ...
Insurance company won't cover injuries2/14/2009
  Q: I was involved in an accident about 9 months ago where a car hit me from behind when I was stopped ...
  A: The insurance company is acting as the agent for the at-fault driver. If you send him a letter it ...
Body repair gone wrong2/13/2009
  Q: I just recently took my truck into one of Geico's Auto Express body shop to get some work done. A ...
  A: Now you know to never take your vehicle to a shop that is recommended by an insurance company even ...
changing companies after claim2/13/2009
  Q: I had an auto accident two years ago (other party ticketed and at fault) and am currently working ...
  A: This will have no effect on your future insurability. It is possible that your attorney is simply ...
Car meets Motorcyle-Who's at Fault2/12/2009
  Q: