Expert: INSTALLSUPPORT - 11/6/2007

Question
QUESTION: Yesturday my husband went out to start our 98 Malibu and it did not start right away, he tried again and the alarm went off, I'm assuming the car thought it was being stolen.  We went through the reset process twice...turning the key to the "on" position for ten to fifteen minutes, than to the off position for ten seconds then tried to turn it on again, and nothing.  We are stationed in Italy right now in the military and have no way to get the car started let alone to a cheve repain shop...HELP, what can we do to get the car to start???

ANSWER: This is not a good place to have to deal with
a GM passlock system.
Sorry, but unless you have a tech near by,
this is going to be a pretty difficult.

Ok then, from your desription and the
make/model/year of the car you have there,
it appears you've reset the VATS.

The car's security immobilizer
reader at the key switch
does not recognise the coded
chip in the ignition key any longer.

You can try to put the key
in the ignition, turn to the on position &
wait at least 10 mins like that.
(Do not turn off the key switch before
10 minutes as elapsed!)

Once done, the key is re-programmed and
should allow the fuel injectors to work again.
The car would start now if corrected.

In some cases, the VATS (GM'S VEHICLE ANTI THEFT SYSTEM)
will re learn the code this way, and will then
allow the restart, however if this does not work,
then you can simply tow it to any GM vehicle dealer
to have the service department re code it.

There is a permanent solution though.
Adding the PLJX Self learning Bypass module (59.95)
will bypass the PASSLOCK system in your vehicle
for good. See this at www.PASSLOCK2.com
There is also a diagram using relays there. A good
installer can follow that and repair your PASSLOCK
issue.

I hope this helps you out.

ALARMTEK
PASSLOCK2.com

---------- FOLLOW-UP ----------

QUESTION: So are you basically telling me to do the same thing I've been doing but instead of turning the key to the "off" positoin after ten minutes just try to start the car from the "On" position???  If thats not what you're telling me than I do not follow you?

Answer
Yes, you have it correct I think.
To try to reset passlock II,
you would put key in, turn forward all the
way forward just before cranking, and leave it there
for 10 to 11 minutes. Then turn off key and
take it out of the ignition switch.

Wait about 10 seconds, and then try to start
it again. If no Joy, you will need GM to reset or
the PLJX module mention to bypass all togehter.

Was that how you understood it?

A.