Expert: Mike Potter - 4/8/2008

Question
Hi -- My 2003 Saab was hit hard by a taxi while parked.  Damage was to the front bumper, right wheel, etc. We took the car to a body shop recommended by the Saab dealer, and totaled $5700.  

We just picked up the car, and it looks okay to me, but it is MUCH MUCH noisier than it used to be.  Other than the noise, it seems to drive fine.  

What could be causing this noise?  Is this problem common?  After a visual inspection of the car, I signed a statement saying I was satisfied with the shop's work.  Do I have any options?

Answer
You can always go back to the shop for re-work, you should have a lifetime warranty from the shop anyway. They may have missed an insulator in the fender to door area or maybe the door is out of align an leaking air or road noise. Take it back to the shop and tell them what you told me, they should be happy to make it right.