Auto body repair & detailing/Windshield repair

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Expert: David Caulfield - 5/29/2008


Question
I live in Montana, and we have one our major highways being redone.  While the crew (road construction) was working on the road a rock came and hit my windshield, which resulted in a crack across the entire windshield.  Is the company (road construction) responsible for this damage, and who would I go to to file a claim if so?  My insurance company or do I try and get in contact with their insurance company.  I need an answer ASAP

Answer
Hi, You contact both. Make claim with their insurance first. Call your insurance to let them know what happened. If the other does not pay, then you can go thru yours. Windshields are cheap (200-400)and may be under your deductible if you have a deductible. Trucking and highway claims are difficult to collect. Your insurance may go after them for you if you request it. Good luck. David

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David Caulfield

Expertise

All collision repair related questions. Experience in Production, Independent and Dealership style bodyshops.

Experience

32 years in the collision repair industry. past 20 years as a large collision repair facilty in O.C. California.

Organizations
California Autobody Association, Fix Auto USA Network.

Publications
California Autobody Assoc. / UpdatePromise.com / Smartent.com

Education/Credentials
Teach owners and managers across the country production methods and how to be a profitable repair facilty. Software author/inventor/creator for collsion related products.

Awards and Honors
Gross Profit Award for 2007 Fix Auto Netwrk. Top 10 CSI shop for multiple years.

Past/Present Clients
Tens of thousands of clients in the Southern California area.

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