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Auto body repair & detailing/What book value do adjusters look at to determine value.

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Expert: - 12/13/2007


Question
I just wrecked my 2000 Dodge Durango SLT.  Whole front clip is gone, power steering, and dent to back passenger panel.  I haven't even talked with the adjuster yet, but wanted to know what book value do they use when determining the value of the vehicle.  I just don't want to be surprised.
Thanks.

Answer
Tammy-

The insurance companies usually use NADA. They also have other resources to determine value. Educate yourself as much as possible as to the realistic replacement value of your vehicle. Use the Internet, newspapers, etc. to find comparable examples. Good luck- Mark

Auto body repair & detailing

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Mark Haben

Expertise

I can answer any question regarding insurance claims, estimating, customer service issues, proper and improper repairs, or general questions about repair methods.

Experience

11 years in estimating/management in independent and dealer shops. 2 years in paint and body repairs. Vast experience negotiating insurance claims, supplements, and dealing with everyday operations of a collision repair shop. Experienced with all makes and models.

Education/Credentials
ASE, ICAR certifications. Various manufacturer training and industry specific management classes also.

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