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| Rating(1-10) | Knowledgeability = 10 | Clarity of Response = 10 | Politeness = 10 |
| Comment | Thank you. I told them over the phone we can take both cars to the same repair shop and let the experts decide. I think notifying the ins. co. would just increase rates and this was very minor. I haven't heard back from those people. Mall security said I was not at fault since no stop sign. | ||
Answers by Expert:
I can answer any question regarding insurance claims, estimating, customer service issues, proper and improper repairs, or general questions about repair methods.
11 years in estimating/management in independent and dealer shops. 2 years in paint and body repairs. Vast experience negotiating insurance claims, supplements, and dealing with everyday operations of a collision repair shop. Experienced with all makes and models.
Education/Credentials
ASE, ICAR certifications. Various manufacturer training and industry specific management classes also.

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