AboutMark Haben Expertise I can answer any question regarding insurance claims, estimating, customer service issues, proper and improper repairs, or general questions about repair methods.
Experience 11 years in estimating/management in independent and dealer shops. 2 years in paint and body repairs. Vast experience negotiating insurance claims, supplements, and dealing with everyday operations of a collision repair shop. Experienced with all makes and models.
Education/Credentials ASE, ICAR certifications. Various manufacturer training and industry specific management classes also.
Question I have a 1992 GMC Suburban K1500 and the bolt that attaches the seat to the track snapped on the driver's side when I leaned back too far. Does that bolt have a specific name, and how would I go about changing it myself, if at all possible?
Answer Joe-
This is a bit outside my expertise, but- what I can tell you is take it straight to an upholstery shop for advice. All the dealers leave the seat repairs to the upholsterers. They treat it as a sublet repair. Rarely is any seat, recliner or track repair done in house. GM did have a widespread recall or service bulletin of some sort on these vehicles seat tracks!!!! I can remember the exact affected component. Your upholsterer should be able to fill you in if he has been around awhile. Good Luck!
Mark
