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| Rating(1-10) | Knowledgeability = 10 | Clarity of Response = 10 | Politeness = 10 |
| Comment | Though the question was outside of his expertise, he was still able to provide valuable information about where to go for advice. Thank you kindly. | ||
Answers by Expert:
I can answer any question regarding insurance claims, estimating, customer service issues, proper and improper repairs, or general questions about repair methods.
11 years in estimating/management in independent and dealer shops. 2 years in paint and body repairs. Vast experience negotiating insurance claims, supplements, and dealing with everyday operations of a collision repair shop. Experienced with all makes and models.
Education/Credentials
ASE, ICAR certifications. Various manufacturer training and industry specific management classes also.

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