Expert: Bill DeShawn - 11/13/2008

Question
QUESTION: I open the program with no problem. Once I am in the program I go to the open in the menu and it gives me a window to select a drawing. I pick in the drop down menu to select a different folder and the program freezes and I have to close it and open Acad again. I have put the disk in and ran fix problems and that did not help. Also outside of Acad Window XP works fine.

ANSWER: George:
This is a problem I have NEVER heard of before.  (and I thought I heard all of them!).  Well, let me start with some questions to you.  Is the folder you selected on your computer, on a floppy, flash drive, CD, or on a network?

Let's keep the dialog going so we can get this solved.

Bill DeShawn
http://my.sterling.net/~bdeshawn


---------- FOLLOW-UP ----------

QUESTION: I tried to open up anything in the program using the drop down ("Look in") menu in the window and it freezes up. I can use the side bar to open folders it works it's only the "Look in" line that freezes Acad2002, outside of cad it works fine.

Answer
Thanks for clarifying that.  So, it's not when you actually select a folder, because you don't quite even get that far before it freezes up.  OK, George.  I'll see what I can come up with.

Bill DeShawn
http://my.sterling.net/~bdeshawn

George!  We might be in luck.  I found this sight that addresses the "Look-in" List box in AutoCAD 2002.  There is a dll file they say you need to download.

Software terminates after Look In drop-down list is selected

Published date: 2002-Nov-06
ID: TS61103

Applies to:
AutoCAD® 2002
AutoCAD LT® 2002
Volo® View 2

Issue


In a standard file selection dialog box, such as the Select File dialog box, you click the arrow for the Look In drop-down list. However, the Look In list is unpopulated (blank). You then do something else, such as click Cancel in the dialog box, and the program terminates.


Solution


This problem occurs in the following circumstances:

After you uninstall another program
If you install the Autodesk product to a folder other than the default folder on a Windows® XP system
After you update the Autodesk product
To resolve the problem, install the updated anav.dll file (372 KB).

OK!  Below is the URL to download the updated file:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2522923&linkID=


Let me know how things go
Bill DeShawn
http://my.sterling.net/~bdeshawn