Expert: Bill DeShawn - 2/20/2008

Question
Hi

I have a problem with properties in Acad 2007. Both geometry and text have dissapeared from the pop out properties panel. I've tried reinstall, repair registry etc and the help section but all to no avail. These features show in my copy of 2006. Any ideas?
Regards and thanks, Stu Haynes

Answer
Stu:  I have never run into that.  I looked it up on the KB in Autodesk and came up empty.  I'm going to take it to the Autodesk discussion groups and see what happens.  I'll do a follow-up message as soon as I hear something.  One thing I might suggest is to contact your reseller for support on this issue.  It's so strange that perhaps they can walk you through a more thorough uninstallation before reinstalling.  Anyway, still looking for a better answer.

Follow-up:
In case you haven't had a chance yet to talk to your reseller, I found a link to an Autodesk instruction site that shows you how to do a clean uninstallation so you can subsequently do a clean installation of AutoCAD.  Here is the URL:
http://usa.autodesk.com/adsk/servlet/ps/item?siteID=123112&id=2887771&linkID=924...

Keep in touch
Bill DeShawn
http://my.sterling.net/~bdeshawn