Expert: Bill DeShawn - 8/13/2009

Question
QUESTION: Hi there,
I got a brand new computer, so I installed AutoCAD Architecture 2008 and 2010 on it. I have been using Arial Narrow font in all my drawings, multiline text and dimstyle text. Now, when I open a file all text is on romans font and a size bigger than it used to be. I tried to put it back on Arial Narrow and the right text height, it does not work.
If I open my drawing from  my supervisor's computer, the text appears just how I want it,
like original. Is it my new Computer or the software?
Thanks.

ANSWER: Paul
What version of Windows are you using?
XP?  Vista?  64-bit?   32-bit?

Use the follow-up option to communicate until this problem is resolved.

Bill DeShawn
http://my.sterling.net/~bdeshawn


---------- FOLLOW-UP ----------

QUESTION: I have Windows Xp Professional 2002 Version.
And it is 32 bit

Answer
OK, then.  Go into Windows Explorer, browse to C:\WINDOWS\FONTS and look for Arial Narrow (ArialN.TTF).  Do you find it?  If not, the font is not installed on your system.  If you find it, it may be corrupt.  See if you can use that font in a DOC or RTF file using WORDPAD.  If you can't, then the font file needs to be replaced.

Since the font seems to work on other workstations viewing the same DWG file, I would copy the ArialN.TTF file from their computer and paste it into C:\WINDOWS\FONTS on your system and have it reinstall the font.  Remember to exit AutoCAD while doing that and then restart AutoCAD after the font is reinstalled.


Let me know what you find out.

Bill DeShawn
http://my.sterling.net/~bdeshawn