Expert: Bob - 11/5/2010

Question
I have a user who has a autocad drawing in a word doc (2003), double clicking on the autocad drawing in a word doc, autocad 2010 has the following error and doesn't open all the tool bars and freezes, "A10 Drawing Recovery In your previous work session, the program terminated unexpectedly.  You can restore unsaved changes from a backup file by using the Drawing Recovery Manager."  The drawing appear's in autocad but freezes, can't click on anything it beeps, I have to use Task Manager to close autocad.

Thank you,
Terry Kinghorn  

Answer
Hi--

I have never dealt with AutoCAD dwg in Word, and this is NOT strictly an AutoCAD question, but I am going to try to help.
(don't mark me down in rating for not being a Word expert, please)

Useful info missing from your question:
-- did it work in the past?
-- did the Word doc come from outside? the AutoCAD file? - or were both created by that user at your firm?
(In other words, you gave no evidence that it ONCE worked or NEVER worked before, etc)
-- did you try opening it on a computer with more memory or processor than that user has, or did the user have a number of other programs running?

AND, ESPECIALLY --
Did the user try first opening AutoCAD before re-trying the problematic dwg to see if it would open?

When AutoCAD "almost opens the drawing, but freezes", usually
1-- drawing is corrupt
2-- drawing has a few complications or errors, which make it "too much for the computer to figure out" at the same time you are opening the program. (which is why we open AutoCAD first)

Of course, if the drawing were created in-house, you could simply go to the .bak file and re-name it.
If the drawing opened previously from Word, there might still be a temp file.
If the drawing was emailed to you before the user put it into Word, do you still have the email?

ETC

Too much info missing - but I am trying to put in clues for you.

If you still can't open it, please write back with ALL details and I will try to assist.

BOB