Expert: Sean Halliday - 9/22/2008

Question
QUESTION: parked car,next morning try to start,nothing happens.
starter does not activate,good battery,got power,starter good.engine not locked,key actuate locks,but car doesn't start.could be the alarm?asnf so,what should I do?

I am looking forward to hearing from you soon.
Regards
Tolis

ANSWER: If the alarm does disengage,then it may be the starter relay.How did you test to see if the starter is good?Is it getting 12 volts when you turn the key?

---------- FOLLOW-UP ----------

QUESTION: thank you for replying.
it gets 12v but doesn,t start.it is a new starter.
What else could be?

ANSWER: If a starter motor is getting the correct voltage when cranked,then the starter is faulty.Remove it from the car and have it tested but make sure the live cable is definately getting the current when you turn the key.

---------- FOLLOW-UP ----------

QUESTION: thank you very much for your assistant ,help.
I've done what you told me,the starter works,I've just can't crank it when i turn the key.
Any idea?eould help me a lot!!
my phone number is 972 438 1200 Irving texas

Thank you very much!
Regards
George

Answer
Another possibility is the neutral safety switch so try to start it in neutral and move the shifter up and down while turning the key.Foot on the brake also.