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| Rating(1-10) | Knowledgeability = 10 | Clarity of Response = 10 | Politeness = 7 |
| Comment | Ken's help is GREATLY appreciated! Response rec'd in 24 hrs that was clear and to the point. Yet to see if the problem will be solved but is at least a lead on a mysterious problem. | ||
Would be willing to field any question on any vehicle but may not get an immediate response until I have researched question.
I am employed as a BMW technician in a BMW dealership.

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