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BlackBerry and BES/Questions Answered by Expert DebiN

SubjectDate Asked
Blackberry vs Scroll Extreme5/23/2012
  Q: I cannot afford an Apple iPad...but would very much like to purchase a tablet...I've been really ...
  A: I had never heard of this device or of this company but I read some of the reviews to be able to ...
Blackberry Display issue5/17/2011
  Q: Whenever someone calls me from a number thats saved in my contacts list under some name, the name ...
  A: You may want to try to increase your font size, but if you do that, it will increase for everything. ...
Blackberry / Microcell5/9/2011
  Q: I have a Blackberry Torch and service with AT&T. Several months ago, I purchased a Microcell to ...
  A: Go into to the top right of your screen where you can go into your Manage Connections and look at ...
considering getting a blackberry2/4/2011
  Q: I need a device which I can use as an organizer, mediaplayer (especially for watching films and ...
  A: For what you want to do, I strongly recommend an iPhone 4. The BlackBerry won't give you what you ...
blackberry internet services11/28/2010
  Q: i am using a nokia e63. I'm considering a change over to a blackberry. I ...
  A: The plan for a BlackBerry is the same price as any other data plan with most carriers. I don't know ...
Blackberry Router11/24/2010
  Q: what type of router should I get? ANSWER: Unfortunately, you will not be able to do what you are ...
  A: If you have a plan with your carrier for the tethering access (without the actual plan on your ...
Blackberry Router11/23/2010
  Q: what type of router should I get?
  A: Unfortunately, you will not be able to do what you are wanting to do. Under your contract with your ...
Going to online college- which devise to choose?10/30/2010
  Q: I want to choose a blackberry for school rather than a laptop. I will need to log in online to the ...
  A: I don't think its a good idea to use a BlackBerry instead of a laptop for what you are wanting to ...
help10/22/2010
  Q: Where on my blacberry is the menu key and then where is the profile icon. I can't find it
  A: Not sure what model or carrier you have, but for the most part, you should see an icon in the upper ...
Activation for Blackberry Curve8/20/2010
  Q: I recently had my Blackberry Curve (8330) sent in to get the charger fix and it works fine now. I ...
  A: When you sent in the BlackBerry, they basically wiped it in order to get the charger port repaired. ...
tethering7/10/2010
  Q: Do you know any ways to tether a BB to a laptop for internet access without paying extra celluar ...
  A: Verizon won't allow you to tether your BlackBerry without paying an extra $15.00 a month. T-Mobile ...
tethering7/10/2010
  Q: Do you know any ways to tether a BB to a laptop for internet access without paying extra celluar ...
  A: Verizon charges for tethering. They will know when you tether because they can see the difference ...
email sync7/9/2010
  Q: Debi, Thank you for taking the time to help. I have three email accounts(hotmail, gmail, and ...
  A: FYI, my name is Debin, but no worries! The problem is that you have to set the synchronization at ...
Sync6/23/2010
  Q: Ready for a laugh, but it is true. I have a Blackberry model 7290 running a 4.0.0.219 platform. ...
  A: AT&T can help you get the contacts from the old BlackBerry to the new AT&T device, they have a ...
profiles5/16/2010
  Q: Where is profiles on the blackberry curve 8330. Also how do I unlock my sd card. My photos won't ...
  A: Go to the top of your screen on the left where the megaphone like icon is and click on this and then ...
Blackberry error 5235/6/2010
  Q: I have a blackberry curve 8330. I got an error that reads 'app error 523'. I tried to reboot, with ...
  A: Since I wasn't personally familiar with this error, I found another source that appears to be. This ...
Water proof PDA4/23/2010
  Q: I was wandering to ask you that do you know any well known brand other than blackberry (or maybe ...
  A: I am not aware of any SmartPhone that is waterproof or shock proof and none connect to satellites. ...
Blackberry Internet Browsing4/20/2010
  Q: My question is about the two different internet browsers on my blackberry bold. One is labeled ...
  A: The Browser icon takes you to the BlackBerry Browser, the Media Net Browser takes you through AT&T's ...
Battery on Blackberry Curve 89003/7/2010
  Q: I've had a blackberry curve for about 3 months and for the first time the phone ran out of batter ...
  A: When you put your Curve onto the charger (if it is the BlackBerry charger that you got with the ...
my app are gone2/26/2010
  Q: i need to reboot the os> how do i do that?
  A: Are you saying that the applications that you downloaded from BlackBerry World are gone or your ...
Which one?2/24/2010
  Q: I am thinking about selling my iPod Touch and getting a Blackberry. Which blackberry would you ...
  A: If you have AT&T service, I would recommend the BOLD 9700. If you have Verizon service, then the ...
email on my Blackberry1/14/2010
  Q: I just noticed very recently that I am not receiving my emails on my Blackberry. I haven't ...
  A: The issue is with your settings on the AOL account. If, for example, you have your computer up and ...
email on my Blackberry1/13/2010
  Q: I just noticed very recently that I am not receiving my emails on my Blackberry. I haven't ...
  A: What email provider are you using? Are you using an @carrier.blackberry.net where Sprint or AT&T or ...
Sync Palm Tungsten E2 to Blackberry Storm 21/4/2010
  Q: I am going to purchase a Blackberry Storm 2. In the past all my contacts (883), calendar, and memos ...
  A: Actually, Outlook provides a way to organize your calendar, contacts, memos and most importantly, ...
Sync Palm Tungsten E2 to Blackberry Storm 21/4/2010
  Q: I am going to purchase a Blackberry Storm 2. In the past all my contacts (883), calendar, and memos ...
  A: If you want to be able to automatically sync between GMail and the BlackBerry and Verizon told you ...
Filtering internet access by BlackBerry1/2/2010
  Q: Am not having any luck with using the carrier (in this case Verizon) to filter access to the ...
  A: Not quite true, but the idea is right. The server is between Verizon and RIM and is actually ...
email12/24/2009
  Q: I have the pearl flip 8230 and have my msn email account activated on it. I do not use any mail ...
  A: Yes, not having iMAP would cause it to respond this way also. Reconciliation doesn't affect this ...
email12/21/2009
  Q: I have the pearl flip 8230 and have my msn email account activated on it. I do not use any mail ...
  A: In order to see what you sent from your BlackBerry when you log into MSN on-line, you have to have ...
Parental Controls12/13/2009
  Q: I am currently looking for some kind of a filter that will block out all pornographic or any ...
  A: I totally understand where you are coming from, but RIM does have a way to handle this, through ...
Parental Controls12/8/2009
  Q: I am currently looking for some kind of a filter that will block out all pornographic or any ...
  A: The only way that you can do filtering is if you have a BlackBerry Enterprise Server. Then you over ...
contract11/26/2009
  Q: I am on a normal pay-as-you-go tarif with a Samsung phone. If i wanted to go onto contract could i ...
  A: Yes, if you move over to a post-paid plan, you can then get a BlackBerry. You would need a ...
copying data from BlackBerry to sim card11/8/2009
  Q: I have a Flip and a 8700g. The Data is stored on my old 8700g, but I want to copy it to my sim card ...
  A: What you need to do is to tether your 8700 to your computer (using the USB cable that came with ...
Mystery BB Message Icon11/2/2009
  Q: I got a BB messenger request from someone I don't know. I declined the invitation, but now I have ...
  A: If you go into the BlackBerry Messenger application, you will see the message or the invitation and ...
Sync Multiple Outlook Calendars to one BB Tour calendar (Verizon)10/25/2009
  Q: Steve, You previously answered ...
  A: Are you using BIS or BES? Do you get your work emails, calendar and contacts via sync through the ...
Sync Multiple Outlook Calendars to one BB Tour calendar (Verizon)10/13/2009
  Q: Steve, You previously answered ...
  A: Bob - The answer that Steve gave that you referenced is actually the same answer for your current ...
BlackBerry After Contract?10/13/2009
  Q: Steve! I am nearing the end of my Sprint contract for my BlackBerry 8830. Is there any way I can ...
  A: If you were to find someone who could unlock and flash your 8830 to Verizon, you could potentially ...
BlackBerry After Contract?10/13/2009
  Q: DebiN! I am nearing the end of my Sprint contract for my BlackBerry 8830. Is there any way I can ...
  A: If you can find another CDMA carrier who will flash your BlackBerry, then you can use it with ...
Syncing Memos from Entourage to BB 89009/12/2009
  Q: I use Pocket Mac to sync my new 8900 with my MacBook and Entourage. Everything works fine except ...
  A: Unfortunately, I'm not an expert with MACs and don't have one, otherwise, I would try this myself to ...
Syncing Memos from Entourage to BB 89009/8/2009
  Q: I use Pocket Mac to sync my new 8900 with my MacBook and Entourage. Everything works fine except ...
  A: It's likely that in your synch options, it is set for a one-way sync from the BB to Entourage (not ...
unable to open certain links on the internet9/8/2009
  Q: i have noticed that i am unable to open certain types of links/buttons on internet pages when using ...
  A: There are limitations to what links and buttons you can go to via a BlackBerry. If the page isn't ...
Bold on BES9/3/2009
  Q: I have a blackberry bold that will not sync unless it is connected to the computer. It will show you ...
  A: If you are associated with your company's BES server, then you likely would not be using Redirector. ...
Car chargers for BB Tour8/5/2009
  Q: Since the new Tour 9630 uses a USB-to-microUSB cable for chargng and data, can I use any 12V car ...
  A: With a BlackBerry, you can use an 12V car charger that has the proper USB (in this case, microUSB). ...
Blackberry Bold Won't Sync7/30/2009
  Q: I just upgraded my blackberry software and now it will not sync, it keeps crashing. I am running ...
  A: That you very much for the detail you provided. It definitely tells me what the problem is. Your ...
Blackberrys, iphones, Etc.7/9/2009
  Q: I am ready to get into a higher level of cell phones. I want to access the Internet with e-mails ...
  A: As an AT&T subscriber, I strongly recommend that you get the new iPhone 3Gs. It has all the things ...
Outlook categories5/11/2009
  Q: I manage my work life and my family life (6 busy kids) in Outlook 2007 and have a personal BB Curve ...
  A: Oh how I wish that there was, but unfortunately, BlackBerry has not come that far as yet. Newer ...
Help. Blackberry Desktop Manager & BES4/30/2009
  Q: I am having various issues with my current situation with having my work e-mail address and the ...
  A: When you are connected to the BES, you don't need or should you be using Desktop Manager for backup. ...
Outllook Calendar synching4/8/2009
  Q: I have looked at numerous websites, read reams of instructions. Yet, I still cannot synch my Outlook ...
  A: You cannot wirelessly synchronize your calendar unless you have Yahoo or use the ASCII ...
icons have disappeared4/4/2009
  Q: I have the bb curve 8330 all my icons have disappeared I am just left with shadow boxes and when I ...
  A: Your icons are hidden. The way to unhide them is to hold down the Alt key and then let go of it and ...
Syncing blackberry curve3/23/2009
  Q: I have a blackberry curve 8330 and I'm trying to sync it with Microsoft Entourage. I'm using an ...
  A: What are you using to synchronize the BlackBerry with Entourage? The BlackBerry is not compatible ...
blackberry curve 8330 profile icon3/9/2009
  Q: My grandson has hidden or deleted the profile icon on my blackberry. I cannot figure out how to ...
  A: I don't believe that you can delete the profile icon. What probably happened is that it is on the ...
blackberry curve 8330 profile icon3/8/2009
  Q: My grandson has hidden or deleted the profile icon on my blackberry. I cannot figure out how to ...
  A: All you need to do is to hold down the Alt key on the lower left hand side of the keypad and press ...
blackberry 72903/6/2009
  Q: RIM Blackberry 7290 Black Unlocked GSM PDA Cell Phone Its a new phone I got on line at ...
  A: What you were told by Bell is unfortunately completely correct. They cannot activate a Verizon ...
importing MSOutlook calendar to BB curve 83302/26/2009
  Q: How do I import my MS Outlook Calendar to my BlackBerry Curve 8330? I tried using MS export to file ...
  A: The way to get your Outlook Calendar onto your Blackberry is to use Blackberry Desktop Manager ...
Parental control2/1/2009
  Q: As a concerned parent know I can install a parental control software such as Net Nanny on my home ...
  A: There are parental controls that can be instituted via your carrier for limiting things like text ...
Operating system1/31/2009
  Q: My Windows operating system has an identifying code that can be accessed from "System ...
  A: I'm afraid not. The Blackberry operating system does not have anything like this. Your specific ...
Address book Find1/26/2009
  Q: I have seen this question on several boards with no good answers, so lots of us must be having this ...
  A: You didn't say which model of Pearl you have and who your provider is and what version of firwmare ...
e-mail1/24/2009
  Q: Everytime i get an e-mail it goes to my messages then i get it in my gmail. I only want it in the ...
  A: Do you currently have two email addresses that you are receiving emails to on your Blackberry? I am ...
address contacts disappearing....12/26/2008
  Q: Since synching with my PC, my contact list of 750 is visible until I start typing letters to narrow ...
  A: Can you tell me who your carrier is and what Blackberry you have? Also, what is the firmware release ...

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DebiN

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Expertise

I can answer any questions about purchasing a Blackberry, about the carriers who support Blackberrys and advice about Blackberrys as well as how to do things with Blackberrys. I can also answer questions about BES and BIS

Experience

Over 20 years of telecommunications experience

Education/Credentials
Masters in Telecommunications

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