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Question
I have tried a couple of sites for skip tracing that you recommended in your books but i am still having problems locating current phone numbers all the numbers they list our disconnected? i am not able to get spouses names either to which the phone may be in their name? i need phone numbers to locate these people to collect their account any suggestion? plus i am a licensed agency in mn what do i need to do to collect in other states?
Sometimes you have to skip trace in more depth or longer on some accounts and you will not find everyone. You can pull a credit report for spouse information or look at the original paperwork for a spouse's signature or name. Also, not everyone will have a phone number you can find, they might be unlisted, have the phone in another name or not even have a land line phone.
You have to decide what other states you want to collect in and find out if you need to be bonded or licensed in that state. I have the contact information in my book listed by each state of who to contact and if you need to be licensed or bonded. I also offer this in a special report if you do not want to purchase my book. http://www.michelledunn.com/shop/catalog.php?item=24
With this Special Report you can find out what the law is in each of the 50 states for debt collection or if the rules change when you are an attorney purchasing debt to collect on or outsource to someone to collect for you. With the scrutiny on debt collectors during this credit crisis, make sure you are following the law!
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Answers by Expert:
Michelle Dunn
Expertise
As one of the Top 5 Women in Collections, one of the Top 50 Collection Professionals, and winner of the Business Excellence award, I can answer any questions about debt, debt collection, improving business credit, creating a credit policy, enforcing a credit policy and collecting on past due accounts. I can also answer questions in regards to starting a debt collection agency since I have been a bill collector for over 24 years, started and ran my own collection agency for 8 years, and maintain my 12 year old Credit & Collections Association for members of the credit & debt collection industry. I am also the author of the popular and award winning book "Starting a Collection Agency, how to make money collecting money" now on it's 3rd edition. This book has won a the Writers Digest self published award as well as the New York Book Festival Award. I am a repeat contributor to the Wall Street Journal, and have been featured on NPR, CNN, as well as many other national radio and television programs. I have also been featured in national publications such as the Wall Street Journal, Forbes, Smart Money, MSNBC and much more. I have 17 published books to my name and am an accomplished speaker and consultant. I currently write 9 columns for newspapers, magazines and online portals worldwide.
Experience
I have over 24 years experience in debt collection, I started and ran my own collection agency for 8 years and I am the founder & owner of my Credit & Collections Association that I founded in 1998. www.credit-and-collections.com
Organizations
My Credit & Collections Association, I was also a member of the American Collectors Association and Plymouth Chamber of Commerce for 11 years. I am a member of many writing groups as well as my local Women Inspiring Women chapter. I am a member of Know More Media as an expert for their blog on business credit.
Publications
Business NH Magazine, Smart Money Magazine, MSNBC, CNN, Forbes.com, The Wall Street Journal, Home Business Magazine, Entrepreneur Magazine and website, many books, newspapers and television programs as well.
Education/Credentials
I have written 17 books in my collecting money series and one for Entrepreneur Press called the Ultimate Credit and Collections Handbook. My newest book is being published by John Wiley & Sons in May titled, The Guide to Getting Paid, how to weed out bad paying customers, collect on past due balances and avoid bad debt. This book is also being sold to many colleges as a text book.
Awards and Honors
My book Starting a Collection Agency, how to make money collecting money won an award from Writers Digest and the 2007 New York Book Festival in the "How to" category. I have won 2 awards from Dun & Bradstreet and Governor Jean Shaheen. I was nominated as one of the Top 5 Women in Collections twice as well as having been selected as one of Collection Advisor's Top 50 Collection Professionals by my peers.
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