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Business Debt/Debt Purchased by Arrow Financial

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Question
Hello Michelle and thank you for taking the time to help people like me on this website.

I have an old credit card debt that was bought by Arrow Financial Services.  I have a few questions regarding this matter.

1. Should the 'Date Opened' and 'Reported Since' dates match the dates of the original creditor?  My credit report shows the following:

1a. Arrow Financial: The date opened was 9/2008, and reported since 12/2008 which makes it look like a new account.

1b. Original Creditor: The date opened was 12/2005, and reported since 12/2005.

2. One credit bureau shows my account with Arrow Financial as being closed, and the other 2 credit bureaus show my account as open.  What does this mean, and does it matter?

3. I was informed yesterday by phone that Arrow Financial is charging me an 18% revolving interest rate on my debt, and that I had better pay before my balance reaches $1000 or I'll be sorry.  (She didn't say why I would be sorry, just that I would be and for many reasons).

#3-Q1: Can they charge me an 18% revolving interest rate?  Where can I find the laws regarding this matter?   According to the FDCPA 808(1) “It is unlawful for a collector to participate in the collection of any amount (including any interest, fee, charge, or expense incidental to the principal obligation) unless such amount is expressly authorized by the agreement creating the debt or permitted by law.”  So the FDCPA does not allow for the charge.  However, in regards to state law, I can only find Missouri state laws that refer to creditors which Arrow Financial is not.

#3-Q2: Do you have any idea as to why I’ll be sorry if my account balance reaches $1000?  It freaked me out.  Do I need a lawyer?


Thank you for taking the time to read this, and any feedback that you may be able to provide.  Have a nice day.
Kristin


Answer
Kristin,
1.  The date opened can be the date the account was started or the date the original creditor reported it.  The reported since date can be the date of the last or first payment.
2.  All three credit bureaus will have different inforamtion, it all depends on who reports to which bureau, not all creditors or collection agencies report to all three while some do report to all three. Some creditors will only report to one bureau, and some agencies may report to one, two or all three. If the closed account is an error, you can contact that credit bureau to dispute and have that corrected or maybe one of the others is wrong. Which ever one you have a problem with you would have to write to that individual bureau.
3. They may be able to charge you an interest rate, it would depend on your contract with them or the original creditor, if it provides for interest to be charged, they can legally charge it, it also depends on the laws in the state you signed the contract, you can check with the Attorney Generals office or look on their website. You state the FDCPA does not allow for the charge, but that is not true. It does not allow for the charge if it is not expressly authorized by the agreement creating the debt or permitted by law, which is why I advise to find your original agreement to see if it was expressly authorized, AND check with your attorney general on that state law. Creditors do not have to follow the FDCPA, only third party collectors.

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Michelle Dunn

Expertise

As one of the Top 5 Women in Collections, one of the Top 50 Collection Professionals, and winner of the Business Excellence award, I can answer any questions about debt, debt collection, improving business credit, creating a credit policy, enforcing a credit policy and collecting on past due accounts. I can also answer questions in regards to starting a debt collection agency since I have been a bill collector for over 24 years, started and ran my own collection agency for 8 years, and maintain my 12 year old Credit & Collections Association for members of the credit & debt collection industry. I am also the author of the popular and award winning book "Starting a Collection Agency, how to make money collecting money" now on it's 3rd edition. This book has won a the Writers Digest self published award as well as the New York Book Festival Award. I am a repeat contributor to the Wall Street Journal, and have been featured on NPR, CNN, as well as many other national radio and television programs. I have also been featured in national publications such as the Wall Street Journal, Forbes, Smart Money, MSNBC and much more. I have 17 published books to my name and am an accomplished speaker and consultant. I currently write 9 columns for newspapers, magazines and online portals worldwide.

Experience

I have over 24 years experience in debt collection, I started and ran my own collection agency for 8 years and I am the founder & owner of my Credit & Collections Association that I founded in 1998. www.credit-and-collections.com

Organizations
My Credit & Collections Association, I was also a member of the American Collectors Association and Plymouth Chamber of Commerce for 11 years. I am a member of many writing groups as well as my local Women Inspiring Women chapter. I am a member of Know More Media as an expert for their blog on business credit.

Publications
Business NH Magazine, Smart Money Magazine, MSNBC, CNN, Forbes.com, The Wall Street Journal, Home Business Magazine, Entrepreneur Magazine and website, many books, newspapers and television programs as well.

Education/Credentials
I have written 17 books in my collecting money series and one for Entrepreneur Press called the Ultimate Credit and Collections Handbook. My newest book is being published by John Wiley & Sons in May titled, The Guide to Getting Paid, how to weed out bad paying customers, collect on past due balances and avoid bad debt. This book is also being sold to many colleges as a text book.

Awards and Honors
My book Starting a Collection Agency, how to make money collecting money won an award from Writers Digest and the 2007 New York Book Festival in the "How to" category. I have won 2 awards from Dun & Bradstreet and Governor Jean Shaheen. I was nominated as one of the Top 5 Women in Collections twice as well as having been selected as one of Collection Advisor's Top 50 Collection Professionals by my peers.

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