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| Rating(1-10) | Knowledgeability = 10 | Clarity of Response = 5 | Politeness = 10 |
| Comment | Circular answer. To paraphrase the expert: "It's the name of the company that has the product which has this name. It's a good product and I help people with it." BUT ... Does the product have a philosophy or approach setting it apart from other ways to clarify one's writing? How does the product work its magic? I got the impression that the expert gets a commission from selling the product. | ||
Answers by Expert:
Twenty years experience in instructional design: writing courses in technical and non technical fields. Worked in documentation and presentations of complex technical and non technical information, business writing, and presentations. Trained in Information Mapping methodology.
BS and MA in Communications. Numerous awards for quality and cycle time reduction related to training. Editor for newsletters; writing and teaching background; Teach college level English, speech, diversity, and management classes.

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