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About Todd C. Menard
Expertise
National Association of Realtors Code of Ethics and Professional Standards * Contract Questions: 05/05 Arizona Real Estate Purchase Contract, Exclusive Buyer Broker Contracts, Listing Contracts and associated contract documentation as it relates to boilerplate, covenants, contingencies, procedures and procedures. * ARMLS Arizona Regional Multiple Listing questions * Real Estate Professional Standards and Practices, Ethics, Obligations, Duties * Agency relationships in Arizona, Procurring Cause * Questions typicaly arising during the listing period * Questions typically arising during the escrow period * Questions about working with a real estate agent v. REALTOR * Questions Related to New Home Builders

Experience
Real Estate experience (17 years), Designated Broker (1995-present), President of Professional Real Estate Partners (2005-present), President of American Institute of Professional Standards and Practices Certified Negotiation Expert (CNE), Master of Real Estate Society (MRE), AZ Real Estate Instructor (13 years) AZ Dept. of Real Estate Continuing Education Instructor, AZ Assoc. of REALTORS Professional Standards Committee, AZ Assoc. of REALTORS Board of Directors (2008-09), AAR Certified Ethics and Professional Standards Instructor, AAR Forms Committee 2005 - Residential Purchase Contract 2005, Southeast Valley Regional Assoc. of REALTORS (SEVRAR) Board of Directors (2008-2009), SEVRAR Grievance Committee Chairperson (1998-2007), SEVRAR Continuing Education Instructor (2003-present), SEVRAR Education Committee (2007-present), AZ Dept. of Real Estate Commissioner's Statute Review Committee (2007)

Organizations
National Association of REALTORS, Arizona Association of REALTORS, Southeast Valley Regional Association of REALTORS (SEVRAR), Phoenix Association of REALTORS, Scottsdale Association of REALTORS, Maricopa/Glendale Association of REALTORS, Arizona Regional Multiple Listing System (ARMLS), American Notary Association

Publications
"Real Estate in 2008"- Lifebushido Publishing (Contributory Author), SEVRAR Magazine, Internet Crusade, RealTown ListServe, Blogger.com, Active Rain

Education/Credentials
- AAR Certified Ethics and Professional Standards Instructor, Graduate REALTOR Institute (1993), Certified Negotiation Expert (CNE), Over 100 Hours of annual real estate continuing education, Annual Ethics and Professional Standards Development Workshops as required by the ational Association of REALTORS, Approx. 72 hours of NAR Code of Ethics training annually, Numerous IDW, Seminars and Train the Trainer programs, Business Management Degree - 1981

Awards and Honors
Platinum Production Award - Keller Williams Realty Int'l (2001), Double Platinum Production Award - Keller Williams Realty Int'l (2002), Top Recruiter Award - Keller Williams Realty Int'l, SW Region (2002), Who's Who in U.S. Executive (1983), Who's Who in U.S. Real Estate Professionals (2007)

 
   

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Buying or Selling a Home - Awards?


Expert: Todd C. Menard - 5/9/2008

Question
My property manager advertises himself to be an award-winning, nationally recognized real estate agent. When I Goggled him and all I found were dozens of sites he advertises on. I have asked him about the validity of his claim, he has ignored the question. Is there any way to substantiate his claim?

Answer
Hello Marina - There is nothing more disrespectful to our industry or the consumer than false advertising of designations and awards. True professionals work hard to achieve additional education to provide a higher-fiduciary service to clients. Many times there is no online proof as to whether the individual has attended a program or certification so many times you just need to ask. To answer your concern - unequivocally YES. If this person is a member of the National Association of REALTORS (N.A.R.) he has pledged to uphold the N.A.R. Code of Ethics and the use of designations and awards that are false are a violation. If the agent is not a member of the N.A.R. then this agent is not obligated to the Code of Ethics although a reasonable person would imagine that the state agency governing real estate must have a law or administrative code which governs agents truth in advertising. I would begin by contacting the property managers designated broker who is in charge of the supervision of all agents licensed beneath, or even the owner of the company and site your concerns. This individual should be willing to bring his subordinate (agent) in line. If he happens to be the D.B. or owner then if he/she is not willing to support his actions then consider filing an anonymous complaint with the state's real estate governing agency. Hope this helps. - Todd

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